Chad of Pure Media Systems helped me buld my home theater from design to installation. He patiently…read morespent a lot of time with different equipment options to come up an equipment configuration that max the video and audio experience within my budget. These are all done before the contact was signed. Throughout the design and installation, he is very passionate for his work. I really enjoy the home theater Chad built for me. I would strongly recommend his service to anyone who would like to have a home theater they would enjoy.

Chad and Mario came out to install Ethernet in our new, 34-year-old home. They were extremely…read moreprofessional, efficient, and knowledgeable throughout the entire installation. We couldn't have asked for a better team to support our move. I highly recommend them.

Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

These guys were great! No bs, no trying to sell you things…read moreyou don't need. Honest and straight to the point. They just finished up an install at my house in trophy club and it went great. Looks sooooo clean!

Ray, is a highly professional Engineer who has a strong focus on customer satisfaction. I recommend…read moreBright Electronics for all your repairs. Ray even went out of his way to extend his professional support. His pricing is most reasonable. My star rating 10/10.

Great experience here today!…read more My Television went out and thankfully I purchased an extended warranty on it because it is 3 months over past the manufacturer's warranty. When I called to file a claim they gave me three options and this was one of my options and I literally chose them because the owner seemed knowledgeable and nice when I visited with him on the phone before coming in. We set up a drop off for me (they come to you if you prefer, I just preferred to drop mine off. When I arrived, the owner Ray was just as nice in person as he was on the phone. I felt confident in his ability to determine what is wrong with my television. Ray helped me unload the unit out of my truck and get it into his store and then he made out a tag for it and gave me the matching tag and I was on my way. He told me I should hear from him as early as Monday as to what is wrong with it and what he estimates, recommends or even IF he recommends we fix it...we will see!

Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

Super quick and clean installation of our Frame Tv. Great results! Highly recommend.read more

I recently purchased a new home and contacted Scott to coordinate installation of security, alarm,…read moreaudio, visual and other systems throughout the home; Scott came out during our inspection period and walked with me through the house looking at the existing systems and making suggestions for upgrades and then, after closing, he and his team of professionals installed the systems over the course of several days - he worked with Samsung, Sonos, Ring, Brinks Alarm, Optimum Internet, MyQ and other apps and systems until all were working perfectly and to the point where even I, a non-tech person, could operate them seamlessly; I would highly recommend Scott and his company - his company is so much more than home theatre!

This company did an evaluation on my home. After 6 months did not contact me. They finally…read moreresponded to my pleas to return and do the work the promised only to never show up. I have tried to contact the lead person Scott on several occasions and he said he would take care of and up to a year later nothing has been done. I am disappointed in the lack of professionalism and follow through. I would definitely not recommend this company.

Seems like an unreliable company or one with weak processes. I ordered a remote, went on radio…read moresilence. When I sent a reminder after a week, suddenly they sent me a tracking email. I asked why the delay and whether my email triggered this, no response. If someone cannot even process a simple remote order efficiently, cannot trust them with anything larger.

A year ago I was looking at the numerous YouTube videos to help make a decision on purchasing a…read morehome theater projector. I call Dreamedia and Zak called me back the following day which was a Saturday. Zak asked numerous questions to see the environment that would house the projector. Zak recommended the jvc rs540. During the conversations Zak provided additional advise on subwoofers and speaker placement. Recently I had a problem with the projector and contacted Zak. Zak pointed me in the right direction and I am satisfied that my replacement projector will work out just fine. I have several systems in my home and Zak never hesitates to provide advise in addition to making sure I get the lowest price for the products. I am now a lifetime customer