I did not buy anything from this fine retail shop because they didn't pressure me to buy anything…read more They informed me to get a whirlpool repair man instead these two guys were old old school. Business owners didn't want to take advantage of anybody didn't want anything go in there and give them your business if you want washer and dryer if you want to refrigerator if you want dishwasher, whatever you want whatever you need these guys are honest

Purchased Whirlpool slide in electric range 3 years ago. Soon after warranty expired paint coming…read moreoff top of range. First black and now stainless steel. This range only self cleans by Aqua-Lift technology- Distilled water in bottom of range so it steams a little. Moseley told us that was the only method being offered due to safety. It does NOT clean. I learned shortly after that the former technology with high heat is still available on certain brands. I wished still had my 20 year old Kenmore. Worked better and had all paint! Don't plan to purchase another Whirlpool!

If you're gonna advertise same day delivery and Don't. My neighbor was recently in there to buy…read more,found a set she wanted. Needed it that day delivered went to pay and they couldn't deliver the whole reason she went there was for the same day delivery that's at ethical business practice.

Well, let me start with, we went in to look for particular lightbulbs, I asked(TRINA) if she could…read morehelp us find them, one , she never looked up from her phone,two, she acted liked we were bothering her by her actions. So I walked away and said something about her acting really bitchy, and then she decided to help my husband. It's a damn shame u haveta call people like this out for the customer service the DO NOT have, if u don't like customer service u are in the wrong business!!!, I walked around the corner and LAURA asked me if I needed some help,I commented her on her friendliness and she showed me where they were. By that time my husband already found them himself, LAURA was VERY CUSTOMER friendly.on the other hand, TRINA is not, I don't care if you're having a bad day or not, u DO NOT treat customers like that. LAURA is AWESOME!!I would give LAURA 20 stars!!!!!!!

If I could give 0 stars to this store I would. It is the single worst retail experience I have ever…read morehad. What should have been a straightforward, professionally managed purchase turned into months of confusion, miscommunication, and repeated failures at every level of the organization. Orders were mishandled. Pricing changed without explanation. Promised callbacks never came. Appointments were scheduled and then missed. I rearranged my work schedule multiple times, only to sit and wait with no communication and no accountability. When I called for updates, I was transferred in circles. I was told the only person who could help was unavailable. I was promised follow-ups that never happened. On one occasion, I waited nearly an hour on hold only to be told the responsible employee had gone home. Every step required unnecessary effort on my part just to get basic information about my own purchase. The issue was not a single mistake. Mistakes happen. The issue was a complete breakdown of ownership. No one took responsibility. No one communicated clearly. No one seemed empowered to fix the problem. Instead, I was left to coordinate between departments that did not appear to communicate with each other. By the time partial corrections were made, the stress, lost time, and repeated inconveniences had far outweighed the value of the purchase itself. I should not have had to chase down updates, correct errors, and advocate this aggressively for something that was paid for in full. I cannot recommend this store. A company's true character shows when problems arise. In this case, it showed disorganization, indifference, and a startling lack of respect for a customer's time.

Just walked in here ready to buy a fridge, washer, dryer and microwave. Nobody said Shiii to me &…read moresomebody looked me dead in my eyes. So I'm on my way to Best Buy ! I don't like to spend my money where I'm not welcome :-)

I ordered my entire set of kitchen appliances from the Longview store and couldn't be happier with…read morethe service I received and the excellent help from their sales personnel. Curtis, Nikki, and the whole gang were awesome!!

Purchased a washer and dryer unit in 12-2025 and it took them two weeks to deliver it to me since I…read morelive in Pittsburg, TX. So they deliver the units on a Friday afternoon. They bring them into my house and install them in my laundry room. The dolly that they used had rocks stuck to the wheels from my driveway which damaged my flooring. When they leave my house the rocks are still laying on the floor when they leave and they don't bother to clean up their mess or acknowledge the floor damage. Yet they look at me like they want a tip from me after I paid "X" dollars for a delivery charge since I live in Pittsburg. After cleaning up the mess that they left, then I noticed that my floor was damaged. So I started to look at the washer and dryer units to see if they were damaged too. Sure enough, the washing unit had a big scratch across it. So I called Best Buy and reported the issue to them. A claim was initiated through their claim service Sedgwick. When they called me Sedgwick was helpful and proactive in getting the claim rolling along. They had a claims adjuster out to my house by New Year's Eve to look at the damage. When he came into my house I showed him all of the damage to the floor and the washer unit. Explained to him that I had not submitted a separate claim for the washer unit to Best Buy yet. He told me not to worry about that, that he would include it in the claim for the floor and/or submit a new one for me to Best Buy for the washing machine. He took all the pictures that he needed and I sent him the floor plans of the house as he requested. As he was leaving and I walked him out of my house. He told me not to worry about anything, that he would "cut a work order" and have the repairs done to my house. I was totally happy with that versus having to replace all of my flooring in my home. I remind you that was 12-31-2025. During the couple of months I didn't hear anything from Best Buy or Sedgwick even after sending them a few emails asking them of a status of the claim. Finally on 3-26-2026 Sedgwick called me offering a settlement that was a "low balled figured". I was like "are you serious"!!! I can't get my floor repaired at the amount of money that you're offering me. They told me that you can get more quotes, but basically the offer is what it is and they will not change the offer unless it's drastic quote. I then asked about my washing machine. She told me it was not included. I then asked her why not and explained the conversation between the claims adjuster and myself. She said that he did not have the power to make that statement and should not have made it. My 90 days was over and tough luck basically. She would email Best Buy about the issue. It was damaged during delivery. That I didn't pay for a scratch and dent item, I bought a brand new item, that the Best Buy technicians damaged it just like they damaged my flooring due to their negligence. I informed her that I told her about the issue when I first talked to her when the claim was made and/or one of her other representatives and she told me that she did not remember that. That she was an hourly employee and she gets paid by the hour, she had been on this call to long. She might bring it up with her Supervisor on Tuesday. I just tried to make a claim on the washing machine through Best Buy and their BOT connected me to someone in Guatemala who told me that I only had sixty days to make a claim on the washing machine and that I couldn't make a claim on it now. Even though I bought the extended warranty on the units. I need to buy a new laptop computer now. Take a guess of where I'm not going to buy it from!!! I'll take my money elsewhere from now on.

Gone into this Best Buy quote a bit, since we moved here. Always way to find someone to help,…read morechecking out is easy and so far, inventory has been good. Clean friendly store

I had a great experience with Julie and her staff in the purchase of a washer and dryer for my kids…read moreand their newborn. No pressure sales, good prices, quality Whirlpool appliances, and next-day delivery. What could be better?! As a female vereran, I can appreciate purchasing from a woman-owned business. I highly recommend Green Street Appliances!

From the owner: Selling Quality Used Appliances. Refrigerators, stoves, washers, dryers, microwaves and…read moredishwashers. All are super clean and come with 30 day warranty. We carry Whirlpool, Kenmore, GE, Frigidaire, and Maytag. Woman owned and operated. EPA certified technicians.

This is a scam business. This guy ( Brett) asked for payment when he looked at the job, then he…read morepromised he would complete the next day and send me the invoice and pictures. Never happened , he replied with excuse after excuse and now he is ghosting me. He's a scam artist ; do not do business with this company , I am turning him in to the D.A. Fraud investigation , and the BBB.

Brett came to repair my window ac, did a temporary adjustment and ordered parts (supposedly), took…read moremy money, and never showed back up. After a couple of empty promises, he ghosted me. Not recommended! Tom Y.

I like this place and ive had a good experience in the past including several purchases. It is…read moreclean, well organized and very clean. Today i walked in 15 minutes before closing and before i could even open my mouth to acknowledge the time i was told: Sorry! We're closed! It was so Rude i will reconsider stopping here again. There are plenty of other thrift stores around who are more welcoming.

It was ok. The space is too small for their inventory. The clothing was hard to look through as it…read morewas crammed with too much stuff. Prices were a bit high on the rest of the items. Like they are trying to be the price gouging Goodwill. Their Facebook page should be updated and maybe post sales. I've found better deals other locations locally.

Knowledgeable and very friendly. Great to have them close by. Always helpful. Recommendread more