Knowledgeable and very friendly. Great to have them close by. Always helpful. Recommendread more

The staff is very helpful and it's close to my home! For a small town hardware store, they have a…read moregreat selection of tools and yard products too. Prices seem comparable to large stores.

Barely pulled into the parking lot with my very big truck.20 ft box truck. Not much parking space…read morebut I found a spot by a gate that said exit .the wasn't a no parking sign and I did leave plenty of room for vehicles to pass. Thus seemed to be and exit into there back lot .well just as I step out of my truck there parking lot police said I couldn't park there. She was yelling that from the main entrance. Well the only other place I saw to bark that might have placed that barking lot police lady would have been on Estes. Well guess what. There are a lot more places to stop to get what I need. To bad because I usually like stopping at ace​

So great to have a neighborhood hardware store. Friendly, knowledgeable people. Can find what you…read moreneed quickly because they have things that are hard to find.

Great store and better service by employees who are very helpful and knowledgeable. They always…read moreknow where ever item is and the prices are very comparable.

Biggest little hardware store in Texas!…read more As other reviewers have said some prices a bit higher than the big box stores but 1. It is close to home, 2. The folks that work there are some of the nicest people on the plant, 3. Just need one bolt? You can find it like in an old time hardware store. You don't have to buy a packet, just the one bolt you need. 4. Need something but you are still in your pajamas, just pick up the phone and call, they will tell you in a short time if they have what you need and the price. 5. Store is well stocked, 6. The place is super clean and well lit. 7. Items on shelves in a logical order. 8. Aisles well marked. 9. As a former merchant, I'm a huge believer in supporting local businesses first. It's not all about the price.

I shop there all the time, somethings are cheaper then big box stores and a lot is higher but I'm…read morenot going to drive all the way to north longview to save 2 dollars . I have a great time talking to the clerks and floor hands. Also it's all local people there and I like giving back to our little town of Gladewater.

Currently moving from Dallas to Florida & in a big truck & realized there was a leak in front…read morecausing rainwater to go into our passenger seat. Camden was working & allowed us to pull the truck as close to the front as possible so we wouldn't keep getting rained on. He also provided a ladder, best customer service! Was extremely helpful & with some "Seal all" we were back on the road in no time, mind you this all just happened 30 minutes ago! Camden if you get to see this, keep being awesome & thank you so much!

Friendly atmosphere and great service! Always clean and helpful. The staff is absolutely amazing…read moreand wonderful to be around . This place is definitely a great addition to Liberty City , Texas / Sabine .

Very nice store - has a nice variety of products, reasonably priced- people behind the counters are…read morealways ready and willing to give you a hand or advice

Needed stuff…read more Stopped in in lieu of Wal-Mart. I didn't need a whole kit of anything. I was able to piece together what I needed and spent only $1.82 for the bag. The lady that helped me was friendly and while I was waiting, the other employees were just as helpful and friendly. I don't get that at any Wal-Mart as a whole. They have a good amount of stuff from hardwares, electric, paint, flooring, hunting, etc. I'll be back.

Great people, very helpful. Very nice selection of tools. They will load the lumber for you.read more

I was in a hurry to grab parts for a chain saw for my husband. I went in and quickly was able to…read morefind the stuff I needed other then the size of the blade sharpener I needed. I didn't know which I needed so I asked for help and the lady that helped me was VERY helpful and got me exactly what I needed.

If I could give 0 stars to this store I would. It is the single worst retail experience I have ever…read morehad. What should have been a straightforward, professionally managed purchase turned into months of confusion, miscommunication, and repeated failures at every level of the organization. Orders were mishandled. Pricing changed without explanation. Promised callbacks never came. Appointments were scheduled and then missed. I rearranged my work schedule multiple times, only to sit and wait with no communication and no accountability. When I called for updates, I was transferred in circles. I was told the only person who could help was unavailable. I was promised follow-ups that never happened. On one occasion, I waited nearly an hour on hold only to be told the responsible employee had gone home. Every step required unnecessary effort on my part just to get basic information about my own purchase. The issue was not a single mistake. Mistakes happen. The issue was a complete breakdown of ownership. No one took responsibility. No one communicated clearly. No one seemed empowered to fix the problem. Instead, I was left to coordinate between departments that did not appear to communicate with each other. By the time partial corrections were made, the stress, lost time, and repeated inconveniences had far outweighed the value of the purchase itself. I should not have had to chase down updates, correct errors, and advocate this aggressively for something that was paid for in full. I cannot recommend this store. A company's true character shows when problems arise. In this case, it showed disorganization, indifference, and a startling lack of respect for a customer's time.

Lowe's has really stepped up their game compared to other previous reviews. The customer service we…read morereceived was above and beyond. Both Ethan (mgr) and Trent (supervisor) went out of their way to ensure we were taken care of. Knowledgeable (what a concept) and super friendly. It really felt like the old days of going to the hardware store. Our delivery driver, Darin was also friendly and went out of his way to answer any other questions we had. It also helps that Lowe's gives military discount and has a much larger selection of products that can be used with it. When buying a riding law mover that 10% helps out a lot. We will definitely be using this store in the future.