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    Lock Doc

    3.6 (12 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Lock Doc

    Key duplication

    Key extraction

    Installing or replacing locks

    7 More Services

    Lock rekeying

    Lock repair

    Lockout services

    Security monitoring services

    Security system installation

    Security system repair

    Vehicle lockout services

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    9 months ago

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    5 years ago

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    6 years ago

    Excellent company! I own rental property and use them when I need keys made or locks re-keyed. They are so friendly and efficient!

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    7 years ago

    Very friendly help me out in a serious bind got to my location quickly and gave me a break thank you very much

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    14 years ago

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    Lowe's Home Improvement - Love's advertisement in their store.

    Lowe's Home Improvement

    (38 reviews)

    If I could give 0 stars to this store I would. It is the single worst retail experience I have ever…read morehad. What should have been a straightforward, professionally managed purchase turned into months of confusion, miscommunication, and repeated failures at every level of the organization. Orders were mishandled. Pricing changed without explanation. Promised callbacks never came. Appointments were scheduled and then missed. I rearranged my work schedule multiple times, only to sit and wait with no communication and no accountability. When I called for updates, I was transferred in circles. I was told the only person who could help was unavailable. I was promised follow-ups that never happened. On one occasion, I waited nearly an hour on hold only to be told the responsible employee had gone home. Every step required unnecessary effort on my part just to get basic information about my own purchase. The issue was not a single mistake. Mistakes happen. The issue was a complete breakdown of ownership. No one took responsibility. No one communicated clearly. No one seemed empowered to fix the problem. Instead, I was left to coordinate between departments that did not appear to communicate with each other. By the time partial corrections were made, the stress, lost time, and repeated inconveniences had far outweighed the value of the purchase itself. I should not have had to chase down updates, correct errors, and advocate this aggressively for something that was paid for in full. I cannot recommend this store. A company's true character shows when problems arise. In this case, it showed disorganization, indifference, and a startling lack of respect for a customer's time.

    Lowe's has really stepped up their game compared to other previous reviews. The customer service we…read morereceived was above and beyond. Both Ethan (mgr) and Trent (supervisor) went out of their way to ensure we were taken care of. Knowledgeable (what a concept) and super friendly. It really felt like the old days of going to the hardware store. Our delivery driver, Darin was also friendly and went out of his way to answer any other questions we had. It also helps that Lowe's gives military discount and has a much larger selection of products that can be used with it. When buying a riding law mover that 10% helps out a lot. We will definitely be using this store in the future.

    Lock Doc - locksmiths - Updated May 2026

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