1. The Home Depot

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    Layton, UT

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    The Home Depot

    2.7 (32 reviews)
    Open • 6:00 am - 10:00 pm

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    Jessica L.

    My husband and I bought a 9.5ft werewolf for next Halloween. We did curbside pickup and it was a great experience. Matt came out to chat with us about our order and brought us a complimentary water. He got it loaded up in the back of our suv and we took it home. We decided to put it together in the living room to make sure we have all the pieces and that everything works properly. To our surprise, our werewolf has two left arms. We reached out to Home Depot in hopes that they could send us a right arm. Unfortunately, they didn't have any in stock, but said they ship one out once they had them. On 11/23 they said they had a right arm and would ship it out shortly. Weeks passed, so we reached out for an update. That's when they said they were focusing on holiday requests and would eventually get our arm shipped out. Just a few minutes after that email, they emailed again and practically told us to get a refund (and return the werewolf). I'm really disappointed in Home Depot's customer service and the way they are handling this issue. I'm also disappointed with the distributor they are using. We will be sure to take our business elsewhere from here on out.

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    3 months ago

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    7 hours ago

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    8 months ago

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    6 months ago

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    4 years ago

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    2 years ago

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    3 years ago

    always awesome service at this Home Depot! Whether it be online pickup or in store, or help with a return, etc.

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    6 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    4 years ago

    Great service at fair prices. Found everything and thank your employees fir thier help.. Thank you for honoring you veterans.

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    9 years ago

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    7 years ago

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    8 years ago

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    12 years ago

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    9 years ago

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    13 years ago

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    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    “Like the online order and pickup at store for free shipping.”

    Mentioned in 2 reviews

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    We've always been super impressed with the service we've received from here. They are quick to…read morerespond and their service techs are always very helpful and knowledgeable. Recently we had to get a new oven and we managed to get a great deal with a Black Friday sale. It was installed quickly and we were very happy!

    I purchased a whirlpool refrigerator here 2/3 years ago and saw how they had 5/5 stars…read more I will never buy an appliance here again because of the pit bull receptionist. It broke down one week after I bought it and because they are right around the corner from me I walked in their shop and told the receptionist what happened and she told me to call whirlpool. I said that their door said sales and service and she argued that they had no service men and to call whirlpool I told her to take care of it because I had just purchased the refrigerator. The argument went on until the guy that sold it to me walked in. I told him what was happening and he understood the problem and would send a service man out as soon as he could, probably a couple of days. The service man came and replaced the computer and all was well. The refrigerator has worked ever since. The receptionist made me so angry at the time for her bad attitude I will not recommend this business to anyone in fact I will and have told friends the story of her not taking responsibility for their products that they sell and service. Love my fridge hate the receptionist.

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    S&S Appliances

    S&S Appliances

    5.0(16 reviews)
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    Friendly, prompt response and clear communication. I've had Shane at my house twice in the last two…read moremonths. Fixed some minor issues with my Wolf range & KitchenAid dishwasher as well as the ice maker in my KitchenAid fridge/freezer - all major, expensive appliances to replace. When my beloved Whirlpool washer stopped draining a month later, he replaced the pump. He is thorough in troubleshooting, clear in communicating the problems & solutions in an understandable way & goes out of his way to make it as affordable as possible. I feel like I get fast & premium service for a bargain price! I'm a very pleased client & won't use anyone else. I cannot recommend this company enough. Thank you!

    I can't recommend Shane highly enough…read more I called him at 7:30 a.m. on a Friday, and by 12:30 p.m. he was already working on my refrigerator--even after driving down from a job in Park City to my home in the valley. He was incredibly thorough, inspecting every part of the fridge and taking the time to explain exactly what he was doing. He showed me what needed to be fixed, why it needed attention, and answered all of my questions. He even went above and beyond by cleaning the back of the refrigerator at no extra charge. Shane is friendly, professional, and clearly knows appliances inside and out. On top of that, his pricing was shockingly reasonable. I was genuinely impressed with the entire experience. It's rare to find someone who provides this level of service, honesty, and expertise. Thank you, Shane! I won't hesitate to call you again, and I'll be recommending you to anyone who needs appliance repair.

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    Galaxy Home Appliance

    Galaxy Home Appliance

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    Found this place on KSL and messaged them asking about a washer dryer set. I was told they would…read morehave plenty later in the week. Upon arriving to the location they didn't have the type of set I needed. They told me they would have more the next day but didn't have any more for 6 days. Finally went to look at the set and they had sold 3 before I got there and was left with one set. The set they had, the washer was broken, so they told us they would get it fixed and deliver it to us. Instead they offered us a different one. Once delivered we paid them with a check. It has been 4 weeks and I have contacted them about cashing it and they said they would the following day. That was 2 weeks ago and they still haven't cashed it.

    We recently moved to Ogden and were looking for a used washer/dryer, and found Rodrigo & Galaxy…read moreHome Appliance through an ad on KSL. Rodrigo & his wife take used washer & dryers, get them back into like-new condition, and sell them for a sweet price. They offer delivery service for just a little extra, and a 30-day warranty on all of their items as well as repair services down the road. Cash preferred, but they'll accept credit card for an extra charge. We bought a nice Samsung front-load set from them, they let us test them out in the store, then delivered the set later that evening. Our set has been working great for a month now, and we got a heck of a deal on it. Buy used to save $ and the environment, and support a super-nice, enterprising local family!

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    RC Willey - Exterior of our beautiful Layton RC Willey store

    RC Willey

    2.5(43 reviews)
    2.0 mi

    Jan at the cashier's department does not provide customer service. She is very rude and aggressive…read more I hope they fire her because no customer deserves to be talked to, how she talks to people. I am sure she feels comfortable talking to people this way all the time and no training can fix someone like that.

    I have been going to RC Willey's for 26 years, my whole house is furnished to include my son's home…read morealso, with RC Willey's furniture and appliances. I thought I was smart by an extended warranty for the washer and dryer and I was absolutely fooled. While away on vacation my daughter calls me and lets me know the washer and dryer went out.. this is not the first issue with the washer, while it was still under the RC Willey warranty and not the extended warranty they had to come in and replace the boot for the washer. This is a Samsung and it's been giving us hell all along that we've had it the electrical in it has been going haywire and I thought nothing really of it just maybe it's a fluke. I told my daughter that's why we have the warranty call RC Willey's and see what they can do. They put her in touch with the extended warranty people which is a third party company. When my daughter reached out to them they were asking for pictures of the serial number and trying to walk her through things that she shouldn't be doing because she is supposed to be on bed rest because she had a bad EKG and has problems with her heart which she tried to explain to them the man got irritated and said I'm supposed to be off work already and hung up on her. So I made the phone call to RC Willey's because the Layton RC Willey's phone was acting wonky and saying that they were already closed, mind you this is 5:00 on a Friday which I know they don't close until 8:00 p.m. at least. When I finally got through to somebody at a different number they said they would put me in touch with the manager and I asked them to have her call my daughter because she's at home dealing with all this I'm on vacation on a cruise ship in the middle of the ocean can't do much from there and they said that it wouldn't be a problem. I couldn't get a hold of my daughter and didn't hear from her so I tried to call her number and she happened to be talking to the manager and this woman was absolutely cold-hearted and rude and she said her name was Sarah but she was standing up for the guy who dismissed my daughter and she was very being dismissive to me and my daughter on the phone treating us like we were dumb, and we let her know that what he was reading from Google did not match our owner's manual, and she kept dismissing what we were saying and I let her know that I keep all my manuals for this particular reason because things can change over time and on the internet. She did not like what I had to say and she said it was going to take a long time to get this fixed if it's not our fault that the washer and dryer broke down at the exact same time. I am considering never buying from RC Willey again after 26 years that is very sad. I bought an extended warranty for a reason and should not be dismissed by anybody from RC Willey's or the extended warranty, or third party warranty people. I have paid that money for a reason and just because I didn't have to use it before does not mean that I don't get to use it now when it's still active. I just want to say come get your washer and dryer pay me back for the washer and dryer and my extended warranty and I will never step foot in your stores again.

    Photos
    RC Willey - Entryway of the Layton RC Willey stores where we sell furniture, electronics, appliances and more

    Entryway of the Layton RC Willey stores where we sell furniture, electronics, appliances and more

    RC Willey - Interior of the Layton RC Willey store where we sell furniture, electronics, appliances and more

    Interior of the Layton RC Willey store where we sell furniture, electronics, appliances and more

    RC Willey

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    The Home Depot - gardening - Updated October 2026

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