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    The Home Depot

    1.9 (34 reviews)
    Open 6:00 am - 10:00 pm
    Updated 2 weeks ago

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    Hard wire for dishwasher, water supply line and drain hose.

    BIG FAIL ON COMMUNICATION When buying appliances just understand they do not communicate several details about what they charge you for. Dishwasher install kit is required with purchase of dishwasher and a 189.00 dollar install fee. All they do is plug it in if you have an outlet within 4 feet of the dishwasher - BUT- THEY DO NOT CONNECT HARDWIRES AND THEY DO NOT SCHEDULE A PLUMBER TO INSTALL WHICH IS THE OPPOSITE OF WHAT THEY COMMUNICATED IN PERSON AND WITH ALL THERE PAPER WORK AND EMAIL CORRESPONDENCE. So, do not pay the 189.00 install fee for the dishwasher. Instead, pay the delivery fee for 29.00 and schedule someone to install if you do not know how to hardwire. The problem is the lack of leadership and management not teaching there salespeople very simple details that make a difference on your day of delivery. They could also display simple signs, "if you need your dish washer to be hardwired please schedule a plumber or electrician on the day of delivery". Real simple details. Their explanation is that different Home Depot locations will schedule a licensed person to install the item but not here in Covington La. That's perfectly fine as long as they communicate that up front. That way, the customer will know how to plan for an actual install instead of paying $189.00 for a truck driver to plug a plug into the wall. Also, make sure you understand clearly your delivery and removal fees of multiple items. Another area of miscommunication from the salesperson the day of the purchase and the phone conversation when I called to see what type of water supply hose was included in the dishwasher kit. POSITIVES They do have a good selection to pick from in the appliance area. Prices - competitive but overpriced. Salesperson - was very nice and helpful with the limited information/understanding of the department she did have. The managers need to teach their employee's in a 5 minute meeting so that this doesn't happen. Obviously none of this applies to contractors who buy and install in new homes or renovations because they have the understanding and licenses for what needs to be done and what is required by code in specific areas.

    John L. H.

    As Home Depots go, this is one of the best. This location is stocked with all your home needs. Everything from wood to lawnmowers and everything in between can be found here. The staff is friendly, helpful and knowledgeable. One of the best things about this time of year is their Christmas trees. They have a large selection offered for very reasonable prices. We picked a wonderful tree and it was only around 30 bucks. There are workers ready to trim and cut the base of your tree. They will also bail and help you tie it to your car. You can not beat Home Depot for Christmas trees. Thy also have a huge selection of artificial trees and every type of light known to man. This location also has tool and equipment rental if you have a project planned and need some special equipment. The equipment is in the lot and has signs posted with the cost. If you're in the market for a Christmas tree or any home related needs, this is the location for you.

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    3 years ago

    Ordered $1200 worth of flooring. It is now 4 days late and no one will tell me anything when I call.

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    8 years ago

    Only one person checking people out in the garden center on a Saturday!! Totally crazy!! Should have trusted my instinct and gone to Lowe's!

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    7 years ago

    Hard to find a worker that can actually help with project. Clean and had everything I needed.. just had to find it myself.

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    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    The equipment is in the lot and has signs posted with the cost.

    Mentioned in 2 reviews

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    Lowe's Home Improvement - Washer & dryer just left there

    Lowe's Home Improvement

    2.4(34 reviews)
    0.4 mi
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    I had this amazing worker Marcus (most likely a new hire) help me out and he was so kind and…read morehelpful ! 10 out of 10 would definitely recommend ! they are so nice and helpfull.

    I need to start off by stating that this review has nothing to do with the products they sell…read more Instead, this review will be about their absolutely horrible delivery/installation services. I purchased a counter depth fridge, and washer &dryer for my new construction home that I recently moved into. The fridge arrived with a big dent in the door. No worries, things happen. They took the fridge and a new one was put on order. The washer & dryer delivery has been a real treat though. The delivery arrived at around 7:30pm on a Wednesday. At around 8pm, they tell me that they brought the wrong hoses to connect the washer, and they can't get the dryer to work, and that Lowe's will contact me the following day to correct the problem. No one contacted me the following day (Thursday), so on the third day after delivery (Friday), I decided to take a look at the dryer myself. The delivery/installation guys had broken off a screw while trying to install the power cord and never told me. So I took pics of everything and went to Lowe's to attempt to settle the issue. The young woman in customer service was very polite and set up a service call for the next day (Saturday) to repair the broken dryer. Saturday morning, the Lowe's crew arrived, took a look at the broken screw, told me there was nothing they could do, and left after about 5 minutes. So I return to Lowe's, and this time I spoke to a manager. The manager informed me that the dryer I had purchased was no longer available so we agreed that the best course of action was to remove both the washer and the dryer, and refund my money. He assured me that the delivery crew would return to my home the following day (Sunday) to pick up the items. Sunday morning shortly before 9am, I get a call from Lowe's delivery service telling me that they'll be at my home to pick up the washer and dryer. I asked them for a time window, and the woman told me she would find out and call me back. Around 4pm, I call the Lowe's delivery service back to inquire as to when they'll be coming...they inform me that they won't be coming that day, and they'll come the next day (Monday). That brings us to now. It's Sunday night and I've had a useless washer and dryer sitting in my laundry room for 4 days, and nothing but excuses and empty promises from Lowe's. I ended up buying a washer and dryer elsewhere, and at this point, I can only assume that my new fridge that has yet to be delivered will also be damaged based on the lack of care and unprofessionalism shown by their delivery personnel. I will never purchase an appliance from Lowe's again. But hey, at least I love my new house.

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    Lowe's Home Improvement - Broken screw in the center hole

    Broken screw in the center hole

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    Harbor Freight Tools

    Harbor Freight Tools

    5.0(2 reviews)
    2.5 mi

    I am an amateur woodworker and DIYer and have only lately moved into the area. I've never dealt…read morewith Harbor Freight before and quite frankly have never looked one up due to a general reputation that I perceived as "low quality." However, I had occasion to visit the Covington location a couple of times looking for odds and ends for projects and was pleasantly surprised. They have a wide assortment of good quality, hard to find, items not commonly available in the larger big box stores, at great prices. Interestingly, l found that the most impressive thing about this location was its staff. They all seem to have great knowledge of their inventory and an impressive understanding of what you genuinely need. They are also very generous with their advice. I am now a Harbor Freight member and as such save a lot more at their frequent sales and on advertised specials. Now if you visit expecting to find a lot of high end power tools and such you will be disappointed, but for your everyday needs Harbor Freight is highly recommended.

    I found the store had a lot to offer, I've bought several tomes( of course wondering if at the end…read moreof the day would I be better off buying higher. End ). Well I tried quite a few products and it did not disappoint and the money I saved, wow! I'm glad I gave Harbor freight a chance. This week I'll be purchasing the paint sprayer and a gas 2600PSI PRESSURE WASHER. Don't waste your time or money in an electrical power washer. Go gas !! The staff is knowledgeable and pleasant . Go for it. I'm glad I did.

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    The Home Depot - hardware - Updated May 2026

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