This Home Depot in Commerce on Telegraph is my boyfriend's go-to for all his hardware needs, whether it's for work or home projects. It's super convenient since it's right up the street from where we live. The few times I've been here, it hasn't been too busy and we're usually in and out pretty quickly. The store is clean, well-organized, and the employees have always been friendly and polite. I also love the random finds you don't expect at Home Depot -- they had the cutest jellyfish lamp for $15 that my boyfriend was so close to buying me but I said I didn't need it. Always tempting us to buy more than what we came for lol. Just a heads-up: this location closes at 9pm, which is earlier than some other Home Depot locations. Overall, a solid neighborhood Home Depot. read more

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Vicky is the best !!! Great Customer Service and helped me out big time with my purchase . I purchased a whirlpool washer at the Downey location. Come to find out that it's on back order for another month I've already been waiting a month it was a present for my wife for Christmas I didn't want to wait another month again so she told me that Electrolux washer are just as good . Vicky and her team helped turn over my old purchase with my paperwork to get into my new washing machine which is going to be here even sooner so didn't have to go back to Downey Home Depot to return it on the receipt ! Vicky is amazing kind sincere and knows her products !!! I'm so lucky she helped me !!! She's the best people like her make me wanna come back ! Thank You Vicky and the Team read more

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Albert at this Home Depot helped me tremendously with parts I was clueless about.. He had patience and went down the list without hesitation. I highly recommend anyone who's need help come ask for ALBERT .. Great customer service!!! read more

The Home Depot - All done!!! - Nurseries & Gardening Near Me - Commerce, California

this review comes at a great time because Home Depot is notorious for not the very best service. Today was the day that I was wowed by Miss Ana. She was absolutely amazing. She assisted me walked me to every department to help me find every item I was looking for to fix my house and patch up the screen that has a couple holes. I've have never received such such amazing service. Let me rephrase that it was spectacular and anyone that decides to go into this Home Depot look for Ana. She is the best! Thank you so much again you were the best Miss Ana. read more

I was discriminate by Daniela and Luis 8/1 and 8/2 two say in a row They have no patient is explaining anything I came for a refund and Daniela gave me attitude and kept talking back to me. This is unacceptable I work for Orange County city and I will be filing a complaint to Los Angeles bureau business. Not only did I get discriminate but I was hurt emotionally. Luis who was suppose tot help my Juan's about plumbing, refused to help and was disrespectful he said he didn't care if we reported him nobody does anything here . We spoke tot he manager Liz and the value these employee out into is nonsense, I wish there as a human services person I can reply this message to I have filed a complaint to cooperation and buisness bereur. With whiting going o n during these hard times no one should be discriminated over race Iam reporting Daniela and Luis This is not Place to shop this company does not need our $ if this is how there going to treat our people. Homedepot needs us customers to be treated farely and equally we are all humans and deserve RESPECT! I have filed a police report for discrimination and for insulting read more

If I could give 0 stars I would. This Home Depot is the worst. The supervisor Vanessa is so rude I asked her where I can find an item and she gave me attitude. I asked her why is she so rude. I told her to call the manager and she would not call the manager for me she just said okay and continued to be on her phone. She told me that she's a supervisor and that she doesn't need to call a manager but that's okay because that's all she's ever going to be a supervisor and nothing more just a useless person that Home Depot has hired. I didn't argue with her I just said okay and left. Im not going to argue with a nobody who has no degree, no ass, barely making income. At least I have a degree making way over 6 figures almost 7 figures. Vanessa will never be anything more. I realized that arguing with a person that has no ass with a diabetic frog looking body is not worth the argument. Home Depot hire better people at least educated people. read more

The Home Depot - Vanessa looks like this frog. You will be able to find her. She's built EXACTLY like this. - Nurseries & Gardening Near Me - Commerce, California

My husband and I came to purchase a fridge, so many to choose from. We were greeted by sales lady Vicky she asked if we needed help. I told her we needed a fridge and so many to choose from, Vicky was exceptionally courteous and polite., she took her time to explain every detail of several refrigerators , Vicky was so knowledgeable she helped us get our account number because we forgot our card., not only that, she called the credit department to see if we had a coupon for longer than 6 months deferred, she was able to get us 18 months which was great of her to do that for us. Vicky is all about giving GREAT customer service. Home Depot is very lucky to have such a wonderfully knowledgeable friendly employee. Vicky made our shopping experience phenomenal, THANK YOU VICKY read more

Every time I come here for curbside pickup there is never any space because they use it as a regular parking space. The employees no and don't care the security guard knows it doesn't care. Too many problems at this location. read more

There "Protection Plan " is a joke for my washing machine first off I've gone 3 weeks without my washing machine and they keep giving me the run around or they hang up on me. but recording everything and keep copy's of everything being sent so let's see what the out come is gonna be. read more

This is the Home Depot I always come to for appliances, certain plants, tools, ect. The store is clean. It's fully staffed with pleasant men and women who are eager to make sure you find what your looking for. The bathrooms are clean. The prices are pretty good. The self check out is easy and I never get long lines. Vicky in appliances always helps me out. She is so nice and helpful because she is also knowledgeable in all the other departments also, example the window blinds section. I'll continue to come to this Home Depot. :) read more

Again great service!!! Rene at Home Depot help me so much in finding the items I needed and was supremely grateful for being there and helping me get all the items I needed! This Home Depot rocks! Service is back in session read more

Because of my company I go to Home Depot every day. This place has to have the worst customer service hands down. I had a female associate just walk away even though we had made eye contact and I had voiced my need for assistance. I told another associate about the incident and basically shrugged it off like it was normal. Later, after I found my part, I saw her just sitting by the appliance section with 3 other associates chatting away like it was a party. I see this and I believe people are overpaid. read more

I came in to buy a Christmas tree and Ramon really helped my husband and I decide and even los the box on to the cart . He really went above and beyond trying to locate the one we wanted, and now that I've set it up at home I wanted to post how cute it looks! It was such a good deal too. We also purchased some Other holiday decor items and everything was well stocked and organized. I really appreciate the staff at this location, super friendly and caring! read more

The Home Depot - Nurseries & Gardening Near Me - Commerce, California

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Keep the parking lot clear! There are so many people looking for work or selling (food, hats, belts...) things that you can't park. I drove around twice and finally decided to go elsewhere. read more

I loved the service here and Monica is a great people person and helped me out plenty!!

Every year it's the same October is always my most busiest month of the year .I love decorating gigs ! I got a lot of cool Halloween decorations at this specific Home Depot. This year's theme is Raven in the graveyard . So far buying the shrink wrap and the packing tape came out really handy. Making original pieces that no one will have is so important ! I love the pumpkins that I bought that matches the scarecrow faces . Besides running back-and-forth for random things to make it all come together I'm really grateful this Home Depot . read more

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July 2022 in ordered one window to be installed. One!!! job needed license and cert insurance. Home Depot couldnt provide it. they hired GoPermits to get it done. Took til March 2023. Finally They came to install window and they came with the wrong size window from the building plans they were provided. another 3-4 weeks. one guy comes to install window. absolutely horrible, caping is horrible, doesn't outside trim don't match other windows. trash left in the gutters. this for 1 window... never again! read more

The Home Depot - Trash in the gutter - Nurseries & Gardening Near Me - Commerce, California

I wish I can give 0 star. Worse customer service ever. Ordered an AC for pickup at 3pm. Got a text, email, and hd app alert at 4:43 stating my order is ready for pick up. My husband went to pick it up and they made him wait nearly 40 min caz it's not ready yet. First he went they said they are getting it. He waited 20 minutes and still nothing. Went back in again and they are still getting it. Asked for a manager and apparently there's no manager. My husband had to go get it himself at this point so he can come home. At 8pm he was still waiting for the ac that was ordered at 3pm and got alert saying it was ready for pick up. Definitely gonna call in tomorrow to talk to the manager. I know they don't care and won't care but it's ridiculous. Individual that was "helping" said his name is Sele. read more

The Home Depot - Proof of order being ready - Nurseries & Gardening Near Me - Commerce, California

UPDATE: Definitely done with Home Depot. I will not be buying anything online or in the store! Finally got my replacement order and they sent me the wrong length of trim! UPC code is the same on both items, but this one is 8 inches short than the one I previously received! Customer service is worthless. Wanted me to waste more of my time returning the wrong stuff and reorder, so I can wait another 15 days to get the wrong stuff again!!! Goodbye and good riddance to Home Depot forever!!! read more

Found everything I needed, best place to shop for all my home repair or renovations. Staff was very helpful and check out was fast. read more

Came today to get flooring I honestly cannot believe the customer service . I was astonished n confused on how they help customers u see these people walking around dragging there feet . Vicky was the first person we asked for help . Attitude at 100 percent like ok not sure what's going on but I'm just asking for help getting my flooring . She wasn't capable on answering questions regarding square feet so we asked another employee Saul and omg his response was why don't you ask your phone to do the math wow wow wow we literally left our items n left to Lowe's . Home depo come on step up your game . Really feels like Halloween with ALOT of zombies waking around and sad to say but those are your employees . read more

My husband requested a windows quote. Dave came out all the way from Torrance to give us his expertise. He was fabulous, polite and super knowledgeable. We would invite him to the carnita asada. Even though we aren't ready to purchase yet. We are definitely going to use The Home Depot when we do. If you are looking to get windows request Dave Stern! read more

When home depot refused to continue to give me a military discount for being a 6 year veteran I stopped shopping there and started to only shop at Lowe's. Besides the fact that it refuses to acknowledge ALL of our veterans I consistently ran into employee shortages. In other words you could never find anyone to help you. The employees that work there were always very nice but also struggled with having to try and help so many people being that they are understaffed. They also struggled with not giving me the discount that they thought we all deserved. I blame the owner for greed and not truly caring about the company he owns. I haven't shopped there in at least 10 years and will not shop there again due to their practices. I will continue to support a company that supports me and all my fellow veterans. read more

Bought a two burner grill on Amazon for $370, delivered, unassembled. Went to the Home Depot store in Monticello, and there were assembled 4 burner grills for $250! Not quite the same quality, but perfect for my limited use. Shout out to the three staff who helped me - Janine Swanson, Amy Hommer, and Andrew Berglund. They all represented HD very will - and I think mentioning their name earns them a gold star. BIG upside here - Amazon refused to accept their grill in a return, so I called customer service and complained. They gave me a full credit AND LET ME KEEP THE GRILL! read more

The Home Depot - Gas Grill Purchased from Monticello Home Depot - Nurseries & Gardening Near Me - Commerce, California

Wow, wow, wow; After working in this place for almost three years, I'm very disappointed to see how things run in this Commerce Home Depot. You can see the big practice of nepotism and racial discrimination from Department supervisors, Managers, and human resource representatives in this location. From my point of view, Home Depot keeps making the mistake of having Hispanic ideology managers and supervisors lead some of their stores. They are discriminators in this store; As an associate, it does not matter how knowledgeable, experienced, hard-working, or excellent customer service is in your department, you will never be recognized, awarded, or promoted. If you are a supervisor, manager, family member, or Hr friend especially if you are a girl you don't need to be experienced, you don't need to provide excellent customer service, you don't need to be knowledgeable in your working area, just show up to work and walk around the whole store; For sure you will get promoted, awarded, you will get help to increase your pay and also overtime. We have some associates here with all these benefits and they don't deserve it. They are so bad here that I have seen associates discriminating against their Spanish-speaking customers while on the other side, you see few of the very knowledgeable black Spanish-speaking associates providing top customer service but no awards, full-time, or overtime for them. If you complain about something Hr will be instructed to decrease your working hours down to 16 or 12 hours per week so they can force you to quit. Very unlawful working practices in this Commerce Home Depot. read more

This store is convenient off the freeway. They are well stocked. Valerie helped me today and she was very knowledgeable and helpful!!! Good store. Good staff. read more

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I went to Home Depot at S. De Anza Blvd., SJ. to order blinds, and luckily I had Amina to help me. She is kind, polite, professional and efficient. The whole process took less than 15 minutes! It's incredible! I can't be happier with her great service! read more

Got here just in time before the store closed. Man, I'm bothered as heck right now. Let me explain.... So the store was closing and I only bought two totes. There was a guy at the door who's name is Eddie (I was told). As I was walking out behind these other people, I noticed he just let them out so I expected to walk right out too.... NOPE!! He asked me if I paid for them and since I thought that was a dumb question, I responded with "NO, I stole them" This guy had his hands on my items before I even said that. I tried to continue walking but he had a hold of MY things. I told him to chill out. He asked me for my receipt and looked at the time in his watch (which I thought was unbelievable. Not only did he stop me from comfortably leaving, he even asked the people at the self checkouts if I paid for the items. WOW! First of all, I didn't pay for them there so that was dumb, then! He called me a he and had this unpleasant demeanor while standing at the door. This guy was simply rude and if he's really management... YOU REALLY PICKED EM THIS TIME HOME DEPOT. I'd be embarrassed for someone like that to have a manager title. That's all folks read more

The Home Depot - Nurseries & Gardening Near Me - Commerce, California

Price gouging. I ordered 2 check valves on February 29th for $12.69 ea. I received my order on March 4th and there was only 1 check valve in the bag. I called customer service and he put me on hold and came back on the phone and said he confirmed that they only shipped one. He said they would credit me and then ship me another one but would charge me for the one they ship. The price now four days later $16.90. I received the second check valve and looked at the price on the website and now it's $19.96 I checked supply house and the price is $7.52. I would think a company as big as Home Depot is getting a cheap price for the check valve. read more

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Department rental is so rude ,they charme extra and so rude chinese guy not spoke english read more

The Home Depot - Twenty people waiting for a machine that home depot charme me for a rental lot and doesn't work - Nurseries & Gardening Near Me - Commerce, California

Pro desk needs better WAY BETTER service they get to talking and leave customers waiting .

Me and my family have been shopping at this Home Depot for so many yrs. We always received the best service. Lately for the past months when I come to purchase things the staff is rude and dismiss my ask for assistance. They all have attitudes. On Sunday I went to purchase a door and asked three different staff member for assistance. After waiting for over 30 min I went out to get a cart and got the door by myself. One of the guys came back to tell me that the staff in charge of helping the door department was gone for the day and no one else could help me. Omg so disappointed at the staff, really no one could help me so I had to help myself. If I could give them 0 star I would. read more

My first time at this location- and it's during covid. All employees were wearing masks, good! I bought an order online and wanted to pick it up curbside. They no longer had any parking or designated curbside pick up spots because of the xmas tree lot. No big deal, so I went inside. Parking is packed because there are a ton of contractors and builders visiting this location. All the employees I met were really nice and the inside of the store was clean and everything, but the reason I'm putting 3 stars is because when I went inside for my pick up order, I waited over 20 minutes for my items to be brought from the front. read more

I work for a property management company. I orders hundreds of appliances from Home Depot for our properties. On Saturday a refrigerator was delivered and installed by a tech and the refrigerator just fit in the space, however the doors cannot be opened. The tech told my renter that there is nothing he can do and he left. The tenant reported it to our office on Monday when the office reopened. He did not call Home Depot bc he did not purchase the appliance so he reported it to us. Our office is closed on weekends. Home Depot is refusing to do anything for us. They will not take the appliance back for a smaller one and says there are no exceptions so we are stuck with a refrigerator that will not open. The tech can clearly see that the appliance cannot fit in the space he placed it in. Should have never been left at the property. Unbelievably terrible customer service. read more

Melessia, Home Depot Assistant Manager at 1919 Wells Road, Orange Park, FL 32073 helped us last night 12/29/23 at 8:05pm. She was the closing manager and we were there to buy some clearance items that she helped us with. The Issue was that they were the last 2 rocking chairs in the garden department but they had mold all over them and they were broken. She marked them down since they needed to be repaired and repainted which made it a value for us. I figured we could repair them and sand and repaint them. The store was closing at 9am and we were not sure if we would be able to fit both of them in our car. Melessia offered to meet us after 9pm so we could pick up the 2nd chair if they both didn't fit. She was such a pleasure to deal with and has excellent customer service skills! We just wanted to let you know that we appreciate her! We were able to fit both chairs in our car after all! read more

I forgot to write this but I put it in my notes to do like a month ago lol, This is for Saul, I never made keys before and didn't know where to go, my bf just told to go to Home Depot, Saul noticed my roommate and I walking around confused and asked if we needed help, he was super helpful in making keys for us, and explaining the different key choices, he had great customer service :) read more

Pésimo servicio más de una hora esperando, por un drywall, el personal muy atento en frente pero, los trabajadores de la parte de atrás muy lentos. read more

I've been coming to this Home Depot for ages... One of the benefits and possibly one of the drawbacks of your standard Home Depot store is that they're all pretty much the same. Granted some can be large some could be a bit on the small side but I think it's fairly safe to say that the items available for sale are pretty standard at most stores, with little variation. So the thing that **does** separate one home Depot from another are the people.... Tonight in a moment of honest stupidity, I left a small, but expensive item in my shopping cart while loading up my car, driving off without it. Discovering that it was missing when I got home, I called Home Depot, spoke to a rep by the name of Carla, described the item, described where I left the cart, and asked if she could graciously go check. A minute later, she came back on the phone with good news. The item was there and she'd have it for me at the entrance counter. As far as I'm concerned that's what separates one Home Depot from another. Good people. So in my mind this location gets five out of five stars. Thank you Carla for being helpful and honest. 5/5 stars. read more

Came for an in-store pickup and was able to get it done within a few minutes thanks to the helpful staff. Flor and Jay were able to quickly get my items and the rest of the staff was able to help me get some additional items purchased. Literally everyone I encountered was nice to the point where someone went out of their way to not only stop and open a package for me but communicated to the rest of the team at self checkout what I was purchasing so that everything went smoothly since I had a mix of picked up items and other items that I was purchasing. As someone who has worked customer service for years and now helps analyze/design them, I'm genuinely impressed at how helpful and everyone was in a time where so many people seem annoyed for having to provide service. Thank you team for being so helpful, I'm in between two stores and you guys made me want to work with yours moving forward so great job. read more

The Home Depot - Stocked up - Nurseries & Gardening Near Me - Commerce, California

I recently bought a new dryer with the vent and plug kits. The vent kit said it was a ridgid product and charged by 27.48. What I received was the "tin foil" type that is a fire hazard. I didn't realize it was the wrong one until after installers were done and gone. The pictures explain it all. This is what I found once the drivers were gone. Unacceptable!!! Does anyone take pride in their work. read more

The Home Depot - This is how HD installed my dryer vent. This was attached to the dryer. - Nurseries & Gardening Near Me - Commerce, California

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