The service here is not equivalent to a 4-star property…read more The latte machine was broken every day during our stay. The servers act like they do not want to be here and the lobby and car service folks as well. Right now I've waited 45 mins to get room service on the line. I either get hung up on or no answer at all. Sent multiple food items back as they were either raw, or never showed up. When I told a server on our first day here the ceviche was big clumps of tuna with some mango pieces she just said ok. We waited 50 mins because our order was lost at the sea side BBQ restaurant. Balcony was never swept and bath gel was never delivered. It's a beautiful location with a lot of potential but i can't recommend this hotel as the service is absolutely non existent.

My wife and I recently stayed at the Buoy Haus Resort on St. Thomas, and we had such a great…read moreexperience overall. The resort is easy to get around, beautifully landscaped, and spotless -- from the rooms and grounds to the common areas. The staff couldn't have been nicer -- everyone we met was friendly, welcoming, and eager to help. Our room was right by the ocean and just steps from the private beach, which made it feel extra special. The infinity pool was large and never crowded, and the swim-up bar was a fun touch. There were always plenty of lounge chairs available, so we never had to rush out early to grab one. We also appreciated having access to the amenities at the sister property, The Westin, which added even more options during our stay. The bartenders at The Sandbar, Sean and Michael, really stood out -- super friendly, attentive, and just great to talk to. The food there was excellent (we especially loved the pizza and tacos), and the portions were just right. We also used the valet service, which was quick and very helpful with our luggage. Breakfast at Sugarfin was delicious, though a bit pricey -- the $25 French toast was hands-down the best I've ever had, and honestly, I'd order it again. The orange juice, bacon, and sausage were also excellent. We did run into a couple of small issues, but the staff handled them quickly and professionally. One thing to note -- the "king" beds are actually a bit narrower than a standard king (about six inches). Malika from Service Express explained that all rooms have this size to maximize space, and he was kind enough to offer a small resort credit for the inconvenience. We really appreciated how he handled it. The sunsets from the property were absolutely stunning -- some of the best we've ever seen. On our last night, we had dinner at Isla Blue, the fine dining restaurant on-site. Service was excellent, and most of the food was fantastic. I did have an issue with my filet that took a bit of follow-up to get resolved, but once upper management got involved, they handled it very professionally and made things right. Overall, we really enjoyed our stay at Buoy Haus. It's a beautiful, relaxing resort with a great atmosphere and amazing staff. We'd definitely come back and recommend it to anyone looking for a laid-back, upscale getaway in St. Thomas.

Work hard, Play hard! I had a wonderful stay at Bravo Beach Hotel in Vieques, PR! From the moment I…read morearrived, the front desk staff was incredibly friendly and helpful, making check-in a breeze and offering great local recommendations. The property is maintained very well and offers a peaceful, laid-back atmosphere that makes it easy to unwind. My room was clean and came with everything I needed for a comfortable stay. The hotel is right on the beach, and the minimal noise made it easy to relax and enjoy the soothing sound of the ocean waves right from my room. Waking up to that view and sound each morning is an amazing thing. Watching the sunsetting in the evening was perfect. If you're looking for a quiet, clean, and welcoming place to stay in Vieques, Bravo Beach Hotel is a fantastic choice.

I made a reservation at Bravo Beach Hotel for a 2 night stay about a month ago for my stay last…read moreweek. When I arrived I was checked in and given a tour of the attractive property by the staff member on duty. My room was spacious and comfortable along with the bathroom that had a shower in it. The ac worked well too. The TV was a smaller screen that I think was less than 32" and was mounted high up on the wall so TV watching could be better. The room had a small refrigerator in it. Shortly after checking in I received a series of text messages from the owner regarding information about Isabel II such as restaurants nearby, grocery stores, taxi info, tour companies, etc, which was helpful. Bravo Beach is well maintained with 2 freshwater pools and less than 20 rooms all with outdoor facing entrances. It is located directly on the water with a beach but swimming is not allowed or desired from the shell beach however the beach is available for walking. The hotel does offer the free use of beach supplies like coolers and folding chairs, etc. if you need them. They do have their own small parking lot and more parking next to the hotel but I'm not sure they have enough parking if all of their rooms are full. The hotel is located about a 6-7 minute walk from the ferry terminal. If I returned to Vieques I would be happy to stay at Bravo Beach Hotel again.

OUTSTANDING!!!! The court yard pool offers a tranquil private escape, it's beautiful. We inquired…read moreas to what kind of fruit trees surround this area and found them to be star fruit, pomegranate, mango amd banana, at which time, the very helpful and nice staff member invited us to help ourselves!!! The individual who checked us in, Josh, is the very definition of hospitality customer service professional. All of the staff was very friendly and professional amd made the stay that much better.

Everything went well!! I can't speak high enough of this resort! The staff was phenomenal and the…read moreservice is outstanding. The restaurant that's located on the property is great and the food is outstanding. Definitely going to come back again next year if not sooner.

Ever stayed somewhere so perfect you barely wanted to leave? That was Culebra Beach Villas--steps…read morefrom Flamenco Beach, with the kind of ocean views that make mornings feel unreal. Whether we were having fresh breakfast or grilling dinner on the property the view never got old. And with the beach just outside our door, every sunrise and sunset felt like magic. The room was basic but worked out well for the 5 of us that stayed. The porch was ideal for family meals. If you're looking for a stay with a perfect location--this is it.

Easter weekend in Culebra is busy. As such, the resort was full. It was still relaxing. During the…read moreday everyone is at the beach. At night, people get loud partying. There was even a beach party organized by locals. But it all died down at around 9 or 10p when quiet hours kick in. A boutique recently opened at the resort. It's called Mi Pequeña Patria Boutique. Aside from clothes and accessories you can also buy snacks, toiletries, etc.

Amazing rooftop view of sunset. Live entertainment had a beautiful voice and guitar playing talent…read more Bartender staff pleasant.

Dennis was wonderful when checking in…read more The restaurant that is attached to the hotel is a hidden gem. A little upset that I tried it on my last visiting day because I should've been eating here everyday from the start! That's how great it is. I believe I ordered the shank! It looked too good to eat haha. Very juicy and tender. The rice and beans had a delicious flavor. The hotel in itself is very unique and remarkable in itself. It truly feels local to the island and its history. The architecture is breathtaking. I specifically enjoyed the rooftop with optional seating and a jacuzzi/pool. I enjoyed that there were too many people in the hotel during my stay which allowed my visit to be more intimate with the locals/area and the intricate designs the hotel offered. It was also a plus that coffee and tea was offered in the morning. I was especially happy with the oat milk option.

This resort is unbeatable! Everything was perfect. We had our 25th anniversary here. We stayed for…read more5 nights, 6 days. Service was top notch. Starting with the Bellman JB, who was superb, he even brought us wine and fruit and a card to welcome us. Our guest experience supervisor Erika was absolutely amazing. She did more for us than anyone ever has at any resort, any place we've stayed. Top notch hospitality. Too much to mention here. Harrison in the club lounge always made us feel welcome and appreciated. We had a photographer (blue glass photography) Alain Brin, he was amazing for our photo shoot. Overall a 5 star experience. We will be back!

The Ritz Carlton in St. Thomas does not meet expectations of what you would expect staying at a…read moreRitz and in this price point. We came a few days early on our own and then the ladder half of the week we were part of a large group. The hotel was obviously empty when we got there. When we checked in, they told me I had a garden view room and I had been told I would get Ocean view. When I asked if they could accommodate because I knew the hotel was fairly empty they disagreed with me and told me oh that is far from the truth. I guess they're not allowed to tell you That they are at low capacity because for the next few days we barely saw anybody there. They did give us a different room, however, there was a card in the room, made out to someone else and a plate of fruit for them too that never got moved. The room appears older, but they tried to do some modern renovations. There was still dings on the walls, scratches in the paint and older looking flooring. The towels in the room were older, not very white anymore, and very rough to the touch. My oldest towels at home are far nicer than these, again, not what you expect staying at the Ritz. We went to one of the restaurants called Coconut Grove for lunch. We ordered a jerk seasoned fish sandwich. The fish was fresh and decent, however, there was no jerk seasoning on it as described. When the waitress came over and asked how everything was, we told her and she just laughed and said she would have to have a talk with the kitchen. There was no offer of fixing it or replacing it. I did share this information with one of the food and beverage managers walking around when she asked me how my lunch was. She did make the situation right by giving us a certificate for lunch on property the next day. That was very nice of her and we did appreciate that. The next day we had scheduled spa treatments. The spa facility was a huge disappointment. When going into the steam room, there are chipped and loose tiles all over the floor. I nearly cut my foot on a piece of broken tile. I then proceeded to pick up a whole handful of broken tiles that were loose on the floor. They need to warn their guests to make sure to wear their provided rubber flip-flops. This is extremely hazardous and unacceptable. In addition, the bathroom had no toilet paper. They were not cleaning up empty glasses that were left in the spa. The relaxation area was very basic and not even anywhere to put your feet up. The treatment rooms are Also really old and not up kept. The room I got my facial in had an air conditioning vent that was covered in black mold, and that is the first thing you notice while you're lying on your back, looking up. The door to the treatment room opened when I was not dressed and had to jump underneath the provided blanket. The aesthetician told me that door is broken and just keeps opening and scared the last customer because she also was undressed. Why has this not gotten fixed yet? Unacceptable! The gym facility looks nice. when you first walk in however the walls need paint and parts of the flooring in there are damaged. Housekeeping did not clean our room until 4 o'clock or later on most days. We would do activities during the day and either they had not been there yet or were there and we had to wait for them. Would be nice if they did that a little bit earlier in the day. Most of the people who work there are friendly and polite. Everyone greets you. As far as how the spa handled my situation, I would have hoped they would have taken care of our spa bill based on that, but they sent a lotion to my room and said thanks for understanding. The receptionist at the spa had asked for my contact number and told me someone would call or text me on it and they never did. Also, the spa will add a 25% gratuity to your treatment. I was told that can be adjusted based on preference. They never gave me that opportunity to even look at it just fully charged me without me even signing for my spa visit. The treatments themselves were decent, but I don't typically tip $50 on a 50 minute massage and was made to feel uncomfortable for questioning that. We decided to get some breakfast at the Bluewater restaurant on our list morning before heading to the airport. We ordered eggs, Benedict and a yogurt and waited over 20 minutes with no acknowledgment as to where our food was. After about 25 minutes, we asked the hostess and said we were getting concerned we would miss our transportation to the airport. She said she would go check, went into the kitchen, And never came out. We waited and waited with zero communication and then just ended up leaving because we had no time left. Sadly, the cons here added up and out weighed the pros and left a negative overall experience. We would not come back to this resort and it makes me question the integrity of the brand Ritz Carlton moving forward.

So relaxing Accommodating staff…read moreGood food Private pool I went blind into this bed and breakfast; first time to Puerto Rico. As always, I conducted a bunch of research, some say too much but they always ask me to find things for them... The name for the Hacienda Tamarindo is derived from Tamarindo trees on the property. If you go to Vieques there is a ferry they run all day. Ticket was two dollars. Vieques is a nature preserve so expect to see horses everywhere on the island. Oh yeah, roosters too. You need a rental car on the island. Well, at least I would recommend one and am glad I had one. There is no way to see the beaches without a vehicle. Hacienda Tamarindo will reserve your rental for you if you ask. Be aware that you may not want to arrive on the island before the rental company opens. If I'm ever on Vieques I will stay at the Hacienda Tamarindo.

This was a great place to stay. It's a little older but most the hotels in Vieques are older…read more The room was clean and comfy with great views of the ocean and wild horses. Lots of kind kitties everywhere Hacienda Tamarindo had some great amenities. - the hotel booked our rental car so it was waiting for us when we got to the hotel - you can request they make lunch for you. When we woke up they had it ready to go in a cooler for us - breakfast is included, it not a buffet either, it's a nice sit down breakfast and they serve you - the pool is open 24/7. It has a cute fountain and again great views of the beach - each room comes with a hard side cooler you can take to the beach. - there is an honor bar where you can make your own drinks - you can rent snorkeling gear, beach chairs and umbrellas from them.

One of our favorite MVCI properties…read more - - - June, 2025 Visit - - - My wonderful wife planned a relaxing trip for us to St. John's, US Virgin Islands (just east of Puerto Rico), in June, 2025; we had a great time... such a beautiful island! Our flights routed through Atlanta to St. Thomas, as there are no flights to St. John; you get to St. John via ferries from St. Thomas or St. Croix, USVI, or from the British Virgin Islands. The need to route through St. Thomas, coupled with the wonderful visit we enjoyed in 2021, led us to intentionally stay one overnight at the Marriott Frenchman's Cove, and we had a great time and enjoyed one a most beautiful sunset, from the floating mat at the beach. This trip we enjoyed: - an afternoon in the beach, complete with mai tais! - Dinner next door... Luna Mar at the Westin (there is a third Marriott property on the other side of the Westin; two hotels and Frenchman's cove is MVCI) - Morning snorkeling - Breakfast at the pool bar before checking our - Fantastic views from the beach and from our room - Great courtesy by the staff For more about the property, which one of our favorite MVCI properties, the rooms, and more, please see the 2021 review, below. - - - The property - - - Frenchman's Cove is built on a hillside, you arrive at the main desk at a the top of the hill; there are buildings at that level; the other buildings are built lower down the hill, and the property has its own beach. Each building had four or five floors and all have wonderful views. The buildings are colorfully painted, and look great, especially when you're in the water looking back at the shore. - - - The room - - - The rooms are standard MVCI / Marriott Vacation Club rooms: - 2 bedrooms, one king and two full sized beds - 2 bathrooms - Laundry - Kitchens with servings for 8 and all the utensils you need; refrigerator, dishwasher, stove, microwave and coffee machine.. with coffee available; just ask housekeeping for more - Patio table and chairs with a view - Note: if you leave the patio table unattended, you my return to find seagulls arrived and are some of your bacon while you were bringing out the rest of breakfast... :) - nice! Recommendation: bring a Bluetooth speaker for music. - - - The beach & Sunset Cove Bar & Grill - - - This trip we checked and quickly made our way to the beach; the day was sunny and nice and warm but not hot. The resort has a couple large floating mars that are anchored; several adults can lazily get some sun while socializing. We also had a snack at "the pool bar," Sunset Cove Bar & Grill... which offers a good selection of good for breakfast, lunch, dinner, and snacking in between. We enjoyed: - afternoon snack - hummus and carrots & celery; and very good mai tais - breakfast the next morning We enjoyed laying on the big mats floating in the water... you get a tan and stay wet while enjoying the outside. The night we were there, we enjoyed an absolutely beautiful sunset from the floating mat... so nice! The room has a kitchen, but since we stayed only one night, there was less of a need for groceries... so... in the morning, we had a breakfast at the Sunset Cove Bar & Grill - it was a wonderful breakfast of steak and eggs and OJ... with a wonderful view of the beach. - - - MarketPlace - gift shop and mini grocery store - - - The MarketPlace staff is friendly and helpful; they offer pastries, yogurt and other breakfast food, spices and other good for dinners and lunch and a variety of bottles of drinks, many from around the Caribbean. They also offer sunscreen and other items for the outside; and souvenirs - shirts, hats, more. - - - The surf, the lack of on St. Thomas and St. John - - - We have been blessed to visit the Caribbean a couple times and have noticed that there is not much surf, not many waves. On an early trip someone explained that the Caribbean is just at a position in the ocean where the tides are just not very noticeable; brief internet searches suggest the tide only varies from a few inches to a foot or so... such small changes don't lead to many waves. You'll likely see and enjoy hearing waves "lapping at the shore," but you're not likely to do much body surfing... if you have a boogie board, you'll likely be better off leaving it at home. - - - Thank you, Frenchman's Cove staff! - - - ----- ----- -----

Okay so this was an okay stay but, We had a few issues…read more One) if you are in search of good AC be warned this place sometimes is not the best with it. Ours was so bad we had to switch rooms not to mention the hot water in the shower not working. We let the host know and they said they would send someone up to look while we went to have dinner at sugar fin, which was long but we didn't mind. Once we got back they still hadn't had anyone look at it so we suffered one night and got moved to a new room the next morning. The AC goes to 65 but it will only get done to 74 if you are lucky. So be warned. Second) we got late check out for 1pm but we were bombard at 11am over and over again until 1pm. It was ridiculous! Took us twice as long to get out because we had to keep answering the door. Lastly three) me and my mother had a cabana by the spa pool and a spa treatment. These were short treatments but with them you get access to the spa amenities. I was shown the lounge room but nothing else, but my mother who went before me was shown nothing. She didn't even know that it was an option for here to use. These should be shown to everyone. The professionalism there is lacking. Overall the bars and restaurants were great, sometimes you do have to wait but you are on island time so it's not a huge dealbreaker for me at all. Everyone is very nice and friendly even when we needed help. Just keep in mind it is HOT and this may not be worth the price they make you pay.

We love this little boutique getaway. We have been here twice. It's such a remote location, but…read morestill not too far from bars or town. Close enough to the beach to open the windows to hear the waves.

Very chill spot and will likely return. Water is very calm and clear out back with lots of good…read moresnorkeling. Bed was comfy. You can log in to your Netflix. Restaurant next door is good for a morning coffee or in a pinch but it's just alright. Pretty expensive. This is in a good location. Rent a car for sure. Two trips in a taxi is more than a day rental car at centerline rentals. Check out my other reviews for st Croix restaurants we visited. This was our second trip. First time was Hotel on the Cay. Probably about the same, better beach here, different snorkeling there. Colder and deeper so we saw eagle rays (10 years ago). Lots is turtles our back here... There too, sting rays, barracuda, and lots of pretty reef fish here. You can snorkel the rocks up close to the beach on the left or right, or the rocks a bit further out to the left are good too. Snorkeling the pier was very cool