If I could give this store, zero stars, I would. The manager verbally attacked me on the phone, calling me "ridiculous" when I tried to return a dress that was ripped when I bought it. She was very nice when I was spending my money and was very helpful, but when I tried to return a $30 item, she was vicious and rude. For a manager of an establishment to insult a customer and question their integrity over a mere $30 item is unacceptable. Plus, I would expect a boutique store to stand behind their products, have high-quality merchandise, and be responsive to customers with reasonable complaints. A dress with a 2 inch rip is unwearable. Admittedly, it had been a month since I had shopped there, but I do not live in the area and had made a special trip to the store. Even if she had chosen not to refund the money, she did not need to attack my character and call me "ridiculous." That is no way to conduct business. read more