Very nice boutique of casual dress and shoes in Chagrin Falls. Hardwood floors and brick walls…read moremake this a warm and fun shop. Prices are on the higher side, but the styles are worth it. Look at everything.

Bought a sun damaged dress from display window without realizing how bad the damage was. Owner…read moreoffered absolutely no help and said it was discounted so nothing she would do for me. Maxi Dress has absolutely no value, cannot wear due to severe striping on front with back beautiful full rich color. So much for a small business standing behind their merchandise. Never again!

I am obsessed with Base Boutique! Such a wonderful addition to Chagrin. A clean and friendly store,…read morewith amazing pieces for everyone. Allisa is the sweetest owner!!

From the owner: Base Boutique is a women's boutique featuring elevated, timeless apparel and accessories from…read morepremium brands. We also curate a "Wellness-Based" beauty and body care line featuring products made with natural and organic ingredients as well as a small "Faith-Based" apparel and accessory collection.

A gentlemen's shop, through and through, run by two generations of family!…read more I stopped by here after hitting up my favorite ladies boutique in the area after the gals suggested it. I was looking for something special for my guy for his birthday, in particular a nice pocket square. As I pulled up to this old, ivy covered building, I didn't know what to expect. The inside was filled with every color and texture of jackets, pants, shirts and ties. The next room was filled with bow ties, more shirts, cufflinks, even more wonderful, manly items and WINE! Yes, wine by the case! And let's not for about their Hermes shop inside. Talk about dreamy. The service was shy, yet attentive, which was a nice surprise. I was sort of expecting a high-pressure sales atmosphere, but that wasn't the case at all. In fact, the guy who helped me was the son of the owner and he stuck with me through probably about 45 minutes of "Hmmm... I'm not sure" and "Are there more colors?" God bless his soul. And did I mention the huge selection? They seriously showed me over 150 pocket squares. Crazy cool stuff. It's what I'd want a gentlemen's shop to be, what I'd expect to see in a movie, almost. Such a fantastic place! Oh, and lastly, I'm not expert on mens clothing prices, but I pay for service and this place seemed modest with service for days.

Cameron Kowall has responded to my review of Cuff's by posting a 1 star review of what he believes…read moreto be my company. I have done no business with him, ever, outside of buying a custom suit from his business that took 6+ months to make, didn't fit when I got it, and was the wrong fabric that they switched without asking me. His review is purely in retaliation. What a shameful and low-class thing for any business to do.

Sanity is such a cute boutique with clothing, shoes, bags, blankets, and an adorable kids area. The…read moreworkers were super sweet and helpful and packaged up my purchase in a cute bag with bright tissue paper.

I love the service! Nothing but wonderful ladies helping you make a great selection!! Love Sanity…read moremore than any other shops in all of Chagrin Falls! The value of the clothes is top notch and the owner is so professional and kind! Support Sanity and their Staff cause they will truly support and help you with all your purchases!! Thanks Ladies for such a great Experience

I went to Chico's in Chagrin today; the sales clerk was helpful. Choices for petite clothing are…read morelimited this time of year, but I managed to do damage. Chico's has an excellent selection of casual/sport and beachy cargo pants and shorts. Regular zip and button. As good a selection as LL Bean now.

Chico's is very particular about their parking on the rear side of the store. They do not have…read moreclearly marked or posted signs, but the store staff did help themselves to marking my car to be towed and leaving poorly handwritten notes on my front and rear windows. Feedback to the staff and owner: If you don't want people parking behind your store, don't leave cardboard, garbage, and paper scraps on their cars. Instead try investing in real signs and clearly displaying them.

Blush Boutique has casual clothing for all ages teens to moms. Also many items for gifts. Check out…read moresale items. Everything is priced so you won't blow your budget. If you're looking for something different & cute you'll find it there. The staff & owner are very friendly.

Very disappointing customer service. They tried to tell me I couldn't use my store gift card…read morebecause it was issued 1.5 years ago. However, there's no expiration date on the gift card, and federal law clearly states a gift card cannot expire less than 5 years after the issue date unless the card clearly states an expiration policy. Not only did I have to explain my personal family emergencies over the past year that contributed to my inability to use the gift card, but the owner was incredibly rude about it. She huffed and puffed and made a scene. I was so uncomfortable and plan to never shop here again.

If I could give this store, zero stars, I would. The manager verbally attacked me on the phone,…read morecalling me "ridiculous" when I tried to return a dress that was ripped when I bought it. She was very nice when I was spending my money and was very helpful, but when I tried to return a $30 item, she was vicious and rude. For a manager of an establishment to insult a customer and question their integrity over a mere $30 item is unacceptable. Plus, I would expect a boutique store to stand behind their products, have high-quality merchandise, and be responsive to customers with reasonable complaints. A dress with a 2 inch rip is unwearable. Admittedly, it had been a month since I had shopped there, but I do not live in the area and had made a special trip to the store. Even if she had chosen not to refund the money, she did not need to attack my character and call me "ridiculous." That is no way to conduct business.

This is an absolutely great boutique in the heart of chagrin falls. I went here with my mom who…read moreneeded an outfit for my cousins wedding and the owner was there who helped us greatly. It's a little pricey but the quality is so high, the products are so unique, and the shoes are one of a kind! I highly recommend this for anyone looking for a new outfit that will be different then all the rest.

Wow--cool. I am the first person to write this review. Kim Crow of Evie Lou recommended this…read moreplace to me so of course I had to check it out. This is a nice women's boutique that carries some great brands like ISDA, 3 Dots, and a lot of other niche brands. They even have their own Find Me private label brand (not sure who makes it for them). I did see a few MIchael Kors items in there but not too many. Great sales rack (ranging from 30% to 70% off). Cute layout and a range of casual to formal wear. I will go back. The assortment definitely caters to the mid 30s and older crowd.