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The Helmsley Park Lane

5.0 (1 review)

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7 years ago

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Holiday Inn Express & Suites Gibson - Guest Room

Holiday Inn Express & Suites Gibson

(15 reviews)

$$

We stayed here over a half dozen years ago and found the lobby to be regularly a mess with clumps…read moreof dirt from the frackers staying there who would drag it in on the workboots daily. Well things have sure changed here and for the better. No more dirt and grime from the frackers who are now told to remove their filthy boots before entering, thank goodness! As a result, we had a very pleasant stay here for three nights. The staff was great and the breakfast bar was well stocked and regularly attended to. Our room was super clean and the cleaning staff was terrific. The next time we find ourselves in the area we'll definitely stay again!

We stayed for 2 nights with 5 adults and 10 kids in 3 rooms. Our rooms and bathrooms were very…read moreclean. Rooms were neat. Nobody out of the 15 of us in our party had even one complaint. Although we tried to be, we weren't the quietest bunch with 10 kids excited and running around but the manager Connie was so gracious and nice to us. The complimentary hot breakfast is great. The kids loved the pancake maker. They had Egg omelets and various types of sausages which were great. In addition, they had muffins, bagels, a variety of cereals, juices yogurts and other snacks. So much better than the continental breakfasts that the other places put out. They redid the pool area recently and it's so much brighter than it was last time we stayed. The chlorine levels were a little high but at least we knew the pool was sanitized. We are so looking forward to coming back. Thanks for the impeccable service!!!

The Red Rose Motel - NY Strip on puréed potatoes with a red wine Demi glaze (has won awards, apparently).

The Red Rose Motel

(21 reviews)

$$

Food is incredible…read more Had the 16oz NY Strip on puréed potatoes. I don't know what they do to crust the steak but it is fantastic. They have won awards apparently. No surprise. One of the best steaks I have had and not crazy expensive. Owner and staff are delightful and friendly.

Wow! Bad vibes right from the start. We enter and no welcome have a seat. We stand there and wait,…read moremake eye contact with the bartender (the only person in the place) and ask " can we sit anywhere? " finally a reply, yes. So we sit and wait. Finally the bartender comes over and hands us a menu. Right away I get the feeling we are not welcome. My wife confirms the vibe and we contemplate leaving immediately. We change our menu choice from the steaks $45 to the burgers 17$. We look at the menus for a while and nothing. Finally the bartender comes over and says " you are supposed to order at the bar"," oh there used to be a sign but they removed it". Maybe she wound have mentioned that when she handed us the menus. I really want to leave here but hunger has me. The customers seem nice though. Really a bad experience from jump street. So after sitting a while the food comes and the person delivering it is so nice. The "bartender" did not get the order correct but no worries because the lovely server makes it right. The bartender has a dog and it is all over the place including the table tops? People come in and are seated right next to us. They have two dogs but there is no problem with our pup and theirs. They are lovely people. The whole time we are there from entering the establishment to the time we leave the "bartender" is talking to the people at the bar, laughing and talking. This includes the time we waited to be seated till she comes over with the menus and tells us about ordering at the bar. Nothing better to do but hack it up and make us feel uncomfortable. I get the fact that you know the regulars but wouldn't you like some more regulars? This is a hospitality industry not a hostility industry. She has got some issues! Anyhow we pay the check and leave a tip, but if the "bartender" was the only person we delt with I would have opted out of the tip. Everyone in the place was really nice and conversational except the "bartender". Good grief! The food was really good btw. Too bad I lost my appetite for the steaks because the menu was very nice and so was the presentation.

DoubleTree by Hilton Hotel Binghamton - Restaurant

DoubleTree by Hilton Hotel Binghamton

(89 reviews)

$$

Ausome place clean great people had bad ac in our room called front desk sent maintenance right up…read moreand when didn't fix gave us a beautiful room for inconvenience. They are great and take care of any problems. Not to mention those cookies

We had a lovely stay for a couple of nights while in NY visiting our grandsons. On our second…read morenight, the grands, ages 5 and 3, decided they wanted to spend the night with us and go swimming and to the hotel restaurant. We enjoyed all that the DoubleTree offered. The restaurant was great. My husband had a steak he loved, the boys had chicken strips and fries, and macaroni and cheese, (although I do recommend to the hotel to get rid of the black bowls that you serve Mac and cheese to kids in, it's weird to them....looks like a witches brew) and I ordered the portobello ravioli, but I didn't get to eat it hot due to the kids. Looked delish though! We went to the pool, which was nice and clean, and they had plenty of extra towels. This was the only part of our stay. The lady asking us to sign in, was extremely bossy, and pissy towards everyone there. She walked through the pool several times yelling at people about where they were allowed to sit, or what floats they were allowed to use. Slamming containers as she put them away and putting the lock on it. Everyone in the pool was talking about it, all 8 or 9 of us she was trying to treat like Privates. My high ranking husband in the military, nor I, appreciated her superiority complex. She needs to be in another department that doesn't deal with people, but I'd bet my last dollar she's organized and on time. We had an extra cot brought up for the grands, and the man that brought it up treated the kids like royalty. They've not been to many nice hotels anyway, so this was an adventure in their hometown. So special to this Mama Lu that they slept like angels. I choose DoubleTree every time it's available to me because the pillows and bed are a guaranteed great night sleep, every single time, no matter the location.

Comfort Inn & Suites

Comfort Inn & Suites

(20 reviews)

$$

Property and facility were very well managed and it looks like management and staff care. Arrived a…read moreSaturday afternoon for two nights. Room was sufficient, clean, tidy, but furniture a little worn. King bed duvet was pilled from over washing, and bathtub needed resurfacing. Fridge was replaced and did not fit in credenza, leaving a large open space with cords and an opening on the back. Only three hangers in closet and mini safe did not work. Plenty of parking, but not much around hotel. A few fast food joints, a Lowes and a Walmart and Aldi nearby. No sit down restaurant other than an Applebees. Breakfast was standard hotel breakfast, only pork sausage and powdered eggs, waffles or pancakes. No oatmeal, just cereal, and an instant Folgers coffee machine, first time i have seen one. Coffee not bad. Unlikely i will stay here again, but for the area and price it was okay.

I was charged $30.00 for damages and without an explanation or evidence…read more I had to call to find out that this was for purported damages. A property representative defined the damages as coffee and blood on one towel and one washcloth. I emailed the property requesting to see pictures. Property representative, Brandy Breese, replied with, "I do not feel you need the pictures." While a property representative did eventually post an adjustment to my credit card, the involved property representatives charged me before they provided an explanation or proof. A schedule of fees should be provided prior to booking.

The Helmsley Park Lane - hotels - Updated May 2026

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