1. The Hat Store

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Houston, TX

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The Hat Store

4.4 (83 reviews)
PriceyAccessories, Hats
Closed • 10:00 am - 6:00 pm
Updated 3 weeks ago

The Hat Store Photos

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Recommended Reviews - The Hat Store

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Hat brand
Gabriel G.

Awesome service and knowledgeable sales person that took care of me. I'll definitely be back again, when I'm back in town.

Setting up the new brim
Bret B.

Finally took my son to get his Christmas present cowboy hat shaped by the professionals. I ended up buying a summer hat too. Great Houston Texas landmark where cowboys and city slickers have been getting their hats for years. Also have western belts, buckles, wallets and Panama style hats too. Knowledgeable and friendly staff.

Doug M.

My daughter has been wanting a felt non-western style hat. She found one on the Stetson website that she really liked. However, she was not sure of the size she needed. She was about to order online when I suggested she call The Hat Store. Sure enough, they had the exact hat she wanted. I had never been in the store so I went with her to get her hat. We went during their re-grand opening. This place was PACKED. It took a while to get help because of the sheer number of people in the store. However, once they helped us, they were extremely friendly and knowledgeable. She found the exact hat she wanted and after some "hat education", ended up purchasing the next size up. It was also slightly less expensive than it was online at Stetson. Score!!! I moseyed around a bit myself. They have a plethora of felt hats as well as straw hats. Most of their hats would be considered western hats but not all. They had a very nice selection of other styles. I saw fedora, trilby, Panama, and bowler styles. I also saw a different styles for women. See my attached photos of my daughter wearing her hat in Nashville. Bottom line - A wide range of hats in various styles and colors. Hats for both men and women. Fantastic customer service. If you're looking for a new hat that fits your head and your personality, look no further than The Hat Store.

I've bought a few hats here over the years but witnessed something a couple of days ago with another customer whom I don't even know that made me turn around and walk out. I won't bother with the details but I'll just say that any employee that treats a customer with such disdain and disrespect should be given his walking papers. I followed the customer outside and she was crying--completely belittled by this young guy named Dylan. I wrestled with whether I should write a review but witnessing this firsthand--and being a husband and father of three girls--I can't imagine of that had been one of my girls on the receiving end of how he treated her. I looked at some of the bad reviews on here and see how they have done this to other customers, so this isn't a one-off situation. Any business who repeatedly treats customers like this doesn't deserve my business. I guess if they get your order right it's smooth sailing. If they get it wrong, there's no refund, even when it's their mistake. And then they gaslight you to make you think it's your fault. Buyer beware. There are plenty of hat stores in Houston who appreciate their customers. Took some snap shots of the owner's reply to a previous customer complaint--look how he repeatedly names the person's first and last name to bully and shame them.

Lookin' good; thanks to The Hat Store.
Laura S.

What a wonderful experience! Really enjoyed purchasing a hat today at The Hat Store. Nice knowledge folks. She walked us thru the different types and quality. Offered good advice. Did not rush us . No pressure. Plus that megawatt smile!

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11 years ago

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12 years ago

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12 years ago

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Page 3 of 3

Ask the Community - The Hat Store

Review Highlights - The Hat Store

“If you are looking for a great hat and folks who know them you must go see Gary and his crew at the Hat Store.”

Mentioned in 14 reviews

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4.3(38 reviews)
16.9 mi
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I just ordered my 5th hat from Miller Hats, and I could not be happier with the outstanding…read moreservice. I bought my first Derby from Miller Hats in 2005 after finding the store by chance while driving around on a break from work in downtown Houston. Since then, I've purchased an Open Road, a Homburg (which I wore at our wedding), a Milan Center Dent straw hat, and, today, I bought a Derby to replace the one I purchased in 2005, which met an unfortunate end in a confrontation with a pit bull puppy. The style of the hats compares to the best of the best. While in southern Colorado a few years ago, stopping at a trading post in the Rockies, someone complimented me on the Open Road I was wearing and asked if it was a Stetson. I was happy to tell them it was not a Stetson but straight from Miller Hats in Houston, Texas! And don't worry about having your expensive fur felt hat shipped after purchasing it online. I've bought two of my hats from them online, and they both arrived safe and sound in a secure hat box that I was able to reuse for seasonal storage. In fact, the one I bought today was purchased online, and I expect it to arrive without a dent or a scuff. Get your next hat from Miller Hats. You won't be disappointed.

Edit after manufacturer response: The second hat was…read moredefinitely not a second hat. It was 100% certainly the exact same hat. Care instructions are in this case irrelevant as I have never worn this hat and would gladly send it in for replacement if your company would cover return shipping as should have been provided in the first place. Also, I shared a review on Google very shortly after receiving the "replacement" which did not warrant a response, therefore I consider this review of your company's quality and value as valid. Completely unacceptable. I ordered a four hundred dollar hat that arrived completely misshapen and unwearable. When I called to remedy the situation, the gentleman didn't seem to believe me. He made me pay fifty dollars to ship back a defective product. Several days after it arrived, I called for a status update, and he told me that he couldn't see anything wrong, and that it was okay for a misshapen brim because the hat was handmade. Handmade American should be a mark of high quality, not an excuse for poor craftsmanship! Utterly disgraceful! Nevertheless he assured me that he would send me a proper product. Alas, what I received was the exact same hat in the exact same shape as it was! At this point I would have been better off to order a Chinese knockoff than pay four hundred and fifty dollars for a poorly made piece of junk! What a waste of money! I am very disappointed by this company pretending to manufacture high quality American made products!

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Aviva Wholesale - One entrance is real

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4.1(43 reviews)
4.6 mi•Chinatown, Sharpstown
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I was absolutely floored by Aviva Wholesale! If you design T-shirts, craft, own a business, or just…read moreenjoy making things for yourself, you have to visit. The selection feels endless, so many colors, brands, and styles of shirts and other apparel, and everything is organized! I drove from the Humble area to pick up shirts for a special church project, and it was well worth the trip. Their prices were already affordable, and they had clearance deals, too. I visited around noon on a Friday, and the customer service was great, with plenty of people available to help. Another convenience: Transfer Kingdom is right up the street, so I headed there afterward to have the shirts pressed. I'll definitely be back when I have more time to browse. Loved this place... 10 out of 10, highly recommend!

Oh my head hurts. Why didn't someone recommend me to come to Aviva Wholesale. I needed to get some…read moret shirts made for my group. I spent about an hour looking at those colorful shirts and tank tops and sweatshirts. OMG. Thinking what I could do with them. My friend took me here because he knew about Aviva from when it was located in the other side of Harwin area. He bought shirts in multiple colors to match his outfits. I bought 2 of Gildan long sleeves white shirts at half of retail price. One medium and one large. They both fit fine. I also bought Gildan white t shirts compared to the store brand Laviva t shirt. I wouldn't buy that brand again because it's a dollar more and not much difference. I would go back to get some more once I find a good printer to produce the shirts for my next group.

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Gomez Boot Ranch - Front

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3.7(3 reviews)
23.6 mi

I've been dying to buy a cowboy hat for many months, and while I could have saved some money by…read morebuying one online for $20 or so, I wanted to shop local and didn't mind paying for top quality. I pass by Gomez Boot Ranch quite a but, since FM 2920 is a road I cannot avoid. I have to be honest and say I was intimidated by the large, "foreboding" exterior...I felt like an imposter even thinking about going inside... ...but I'm so glad I ignored my self-doubts, haha! The store has an expansive inventory of western boots, hats, belts, you name it! In all sorts of sizes and for men, women, and kids. The staff is very helpful too. I didn't get her name, but one young lady helped me figure out my hat size and go through some of the cowboy hat choices with me. I ended up going with a felt black cowboy hat that set me back $120, but out here in Texas, you know I'll be wearing it on the daily (at least when it's not raining). I'm glad I supported a local business! They also offer complimentary cleaning whenever you need it, and there is an expert in "cowboy hat bending" (I do not believe this is the proper phrase, haha) who is on-site Fridays and Saturdays to help you get your hat to a desirable shape as needed!

I purchased a pair of Town & Country work boots at this Gomez Boot Ranch location. I wore them 3…read moretimes to break them in and the heel cover fell off completely from both boots. I returned to the store to ask for a replacement. The manager offered a discount on a new pair but refused to exchange or refund the defective pair. He stated that the boots may have been an old item in the warehouse and therefore not the store's responsibility. Needless to say, I will not be returning to this store as they will sell you a defective item and refuse to do the right thing.

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The Hat Store - accessories - Updated October 2026

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