Had service for years. Kept having rodent problems. Then was billed for service when no one came to…read moredo the service. Called and they sent a technician the next day. Billed a second time. Had to call again to get the billing fixed. Canceled service. One month later, get text at 5 pm on a Friday, they would be out on Monday for service. Called Monday morning to make sure nobody would be out. Got bill one week later. This has now happened 3 months in a row. They assure me my account is closed but keep having to call again and again because I keep getting new bills. For some reason, they cannot get billing right.

Been a customer for years i pay a monthly fee called to have a be hive sprsyed they wanted to…read morecharge me another fee because the technician had to walk more then 5 feet from the house to spray the area yes the bees were about 300 ft in the backyard i was back there working in the area now i can not work in that area they told me they only protect the house not protecting people wow they really care about the safety of their customers bye orkin never again

Easy and fast communication. Quick and thorough appointment. Provided detailed report over the…read morephone. Very professional and solved our problem in 1 visit.

We have ants and silverfish problem in our house…read more Emil did a great job with the customer service, very helpful, responsive, and gives a pretty good rundown what would be expected. The price is pretty reasonable, especially for 2 pests, and not overcharged as other companies. It comes with 2 visits, 2 weeks apart from the first. However, the on site experience was not as great as mentioned. Technician came, went to spraying right away, and it felt like he was in a rush. Did not really check what might be the cause of the infestation (would not be an easy thing to investigate, but we did not really see the effort to find the cause). We see a great reduced number of ants, but still see a few lingering around, not as concerned number as before, but we feeling better about the ants. Also, 2 weeks after the second treatment we keep seeing silverfish back even after the treatment and trap was applied (they mentioned the number might increase the following week/10 days after treatment due to them trying to leave the premises, or longer since the treatment is pet/child safe product and it might take a bit to work). After the 2 visits, extra visit/treatment will cost extra, even with some pests coming back. - Giving a 5 stars still since they gave me a full refund due to my dissatisfaction with the service on site. Treatment did not do as well to the my pests situation, but great customer priority, owning up to their words, and honesty overall.

Darren is GREAT!!!! A good person, knows his stuff, reasonable prices. Took care of mice and wasps…read morefor us. Highly recommend, will use again in a heartbeat.

Thanks to Reaper Pest Management! The owner Darren exterminated 2 Yellow wasps in-ground nests…read morein my yard. Dan is very proficient and professional. He was great at explaining what he was doing and the basics of our Yellow Jacket problem. I'd definitely use Reaper Pest Management again, if I have insect problems in the future.

Called on a Saturday afternoon for what I suspected to be a large, dead animal in a bathroom…read moreceiling vent tube. The owner, James Green, was at the house within three hours of my call. He was professional and told me exactly what his plan was. Turned out not to be as bad as I had feared and Mr. Green charged me a very reasonable rate for his services. I would recommend Defender Pest Control to anyone in need of this type of service!

Excellent and friendly customer service. Highly professional technicians and high quality work…read more They also offer a warranty on their mosquito treatments, which we really appreciate.

The technician was very friendly, and he provided a detailed explanation of the service, and how…read morethe product works and prevents spiders and other insects. It has been about 3 weeks since our initial service, and we have noticed a substantial decrease in the number of spiders and webs in and around our home. We highly recommend Quick Kill Exterminating.

I requested service Thursday afternoon. The response was quick. I was informed that the next…read moreavailable time would be Monday afternoon. As I was only seeing Roaches every other day. I chose to wait, based on yelp reviews. Brian showed up on time and sprayed the whole building. He sprayed every where I wanted plus. I got a report from him, with the bill. For the work down I feel like it was a good value. I'm going to have him back for a follow up. Great info on bill (chemicals) and internet says yes to follow up. Very happy with the service!..... Today's Wednesday and I keep looking but nothing!....

We had a mouse in our basement and grizz was extremely helpful in getting rid of the problem :)read more

Very thorough. Showed up on time. Returned message promptly. Stefan was very professionalread more

Had some wasps appear around our house, found out they had made a nest within the masonry on the…read moreside of our house. Stefan came out quickly and treated the nest along with the area around it. He explained they should die out over the next day or so, and if they are around in a week, they will come back to treat it again. Haven't seen them since, and now just have to plug up the hole in the masonry so we don't get them back next season. Quick and professional and effective. Great job.

Excellent service. Situation was handled quickly and efficiently…read more .

Tom is great. We had a massive hornets nest and I found him on here and inquired. He was out here…read morethe next day and took care of it. He even sprayed some of the perimeter and another area he said I started to have beginning Yellowjacket traffic. His prices are the best by far and wonderful, prompt service! Will definitely be recommending him and using him next spring for a preventative spray. Thank you Tom!

Harries was very professional, He showed up on time. He put your mind at ease and he did a great…read morejob!!

Raccoons damaged the roof which, causes leaking in the house. I didn't realize , you need a…read morewildlife exterminator. Harris came out the same day and gave a reasonable price. Traps were set (on the roof) and around the home. No issues with communication (for five days). He checked and reset the traps every morning. Highly recommend and very pleased.

Excellent service from Franklin Pest Solution, especially Jarrett M. It was very easy to schedule…read morean inspection and Franklin scheduled it to occur very quickly even though it was not an emergency (we appreciated the promptness!). Jarrett was great at communicating his arrival time (and he arrived a bit early, which was great) and, even though it delayed him quite a bit, he was incredibly patient and easy-going when we had difficulty opening a garage door. He gave us great info about the cause of our tiny ants and suggested a fix that did not involve using pest control. I really appreciated his expertise and integrity. Truly A+++ customer service. Highly recommend Jarrett at Franklin Pest Solutions.

I am very disappointed with this company. From the start the agreement was wrong from what I was…read moretold verbally to what they put in their computer for treatment services. When you call to explain an issue they won't acknowledge they made a mistake. I called to reschedule a treatment because they never initiated the follow up. A service guy came by and tried to enter our residence without knocking first. I called 3 times to get them to return for a follow up I was told would occur in 4 weeks. They kept saying its quarterly when my agreement clearly says monthly for bed bugs. I was told the local office was sent an email to get in touch with me. They didnt call so I went to their office and I was clearly irate and all they could do was say I should go and they acted like they called the cops on the phone. I talked to a manager on the phone afterwards and she said I was told by cops not to come back when in reality I left before a cop ever showed up. They make mistakes then lie and blame the customer for being angry. Stay away is my suggestion. They are terrible to people.