I've had a great experience living here, and a big reason why is the amazing maintenance and management team. Whenever I have questions or need help, they're always friendly, responsive, and quick to assist. I especially want to recognize Juan, Francisco, and Thomas. Recently, I accidentally threw away a valuable gift, and they went above and beyond to help me retrieve it. Thanks to their efforts, I was able to get it back. This wasn't the first time I've needed assistance, and every time they've been on top of it and willing to help. It's rare to find a team that genuinely cares about residents, and their professionalism and kindness make living here much more enjoyable. Thank you, Juan, Francisco, and Thomas, for always going the extra mile! read more

This place was absolutely horrible, despite the decent price for the studio me and my spouse lived in. We had multiple issues with not only the communication but with the overall atmosphere of the community. The staff specifically names, Christian was very rude to me and condescending when I had my car broken into in the apartment complex. Acted like I was irrelevant and did not care about this issue. Had to escalate to management. We had our cars broken into once. The second incident a car wrecked my car while it was parked in a parking spot. 3rd incident that occurred was frequent rats on the patio, clogged bathroom. Plumber had to come and cut holes in my bathroom until 11:30 at night. 4th incident, had cars towed multiple times, no warning. One due to construction (staff gave us misleading info on which spot they were reconstructing). and 2nd we accidentally parked in someone's spot (our fault) the way these situations were not handled appropriately and I do not feel this apartment complex management and some of the staff was not very helpful or understanding at all. Don't let looks deceive you. They may be remodeling & have nice pool and amenities but they don't care about your well being. Truly worst experience in apartment complex This was my first apartment I've ever rented, do not recommend. Only lived there for year and half for reference. Lastly, I want to thank 2 staff members specifically for truly hearing me out during all of this. Katrina & Jerry. read more

I lived at The Grand in Building C for about 10 months and had a good experience overall. For the price, it's solid value. The front office team was helpful and easy to work with, and day-to-day life was smooth. The amenities are a highlight. The gym and the new pool are really nice, and you can tell they're investing in the property. They've been painting, upgrading things, and keeping the place in good shape. The pool does get busy in the summer, which could be a plus or minus depending on what you're looking for. I've seen older reviews mentioning rat or bug problems, but I never dealt with anything like that. My apartment was always clean. I was in Building C, so I can't speak for every building, but my experience was good. I also used to see complaints about dog waste, but they have plenty of poop stations with bags, and I rarely saw any issues. Maintenance was generally quick, though there were a couple of times it took almost two weeks to get something handled, like a dishwasher repair. My two main complaints: First, the move-out charges. I felt nickel-and-dimed for things that shouldn't fall on the tenant. I understand that carpet and painting charges are technically allowed, but no other apartment I've lived in has done that. We were only there 10 months and kept the place really clean, so it was surprising to get hit with those charges. On top of that, they tried to charge me for issues that were already there when I moved in. I'd strongly recommend documenting the condition of your apartment when you move in. They didn't do a great job of it on their end. Second, while I generally felt safe during the day, at night there were sometimes random people hanging around the guest lot and parked on the street who didn't seem to live at the property. It could feel a little uncomfortable in the evenings. Overall, The Grand is a decent place to live and solid for the price. The property is well maintained, the amenities are great, and the staff is friendly. Just be prepared for some surprise charges at move-out and keep an eye out in the parking areas at night. read more

The Grand Costa Mesa does not consider an A/C being broken as an emergency. Mind you the temperature reached as high as 81° in my unit, with my dog inside. A/C stopped working yesterday when I got home from work (I'm a nurse working 3 12 hours shifts, yesterday was shift 1 of 3 in a row). At 7:57pm I called the emergency maintenance line 949-997-1426 informing them that the A/C is not blowing cold air, it is very hot in my unit and if someone can please come out and fix the ac. My dog was panting from being inside the whole day with no A/C. I had to be up really early the next day, so I waited. Called again at 9pm and the people on the other end said they cannot provide me with an ETA or even confirm if someone will call me back. They said to just keep my phone near me and they'll contact the property manager. I waited until midnight and nothing. I slept on my couch in the living room the only place with a fan and I was up every hour sweating. When an A/C breaks, it's INHUMANE to not assist your tenant knowing the temperature is uninhabitable and we're in the middle of summer. Woke up the next morning with no missed calls from a technician. I texted Juan the service director and explained what happened. He was empathetic and was able to get me on the schedule to take a look at the A/C. He was flexible in coordinating a time to meet me during my lunch so I can put my dog in the kennel while him and his team repaired the A/C. His maintenance crew has been kind and did a good job. Since I had a bad and good experience it's hard to give this review a solid rating. I put 2 but my REAL RATINGS are.... - Emergency maintenance line: ZERO STARS - Juan and his team: 5 stars read more

UPDATED REVIEW 9/21/25 If I could give zero stars, I would. We've been living here for a while, but the last few weeks have been an absolute nightmare. First, we had a full-on rat infestation that lasted nearly two weeks. Rats. In the kitchen. We couldn't cook, couldn't eat at home, and ended up having to spend money on a hotel one night just to get out. No one on-site offered us a real solution other than laying traps, and we only found out after the fact that there was a corporate suite we could've used -- which, by the way, was dirty and not a suitable option anyway. As if that wasn't enough, we're now dealing with water damage that ruined a brand new mattress and bed frame. Other personal stuff has been affected too. It's been days, and we still don't have answers about who's paying for the damages or when our unit will actually feel livable again. The lack of communication and basic care from management is staggering. We've been overwhelmed, stressed, and totally blindsided by all of this. This is supposed to be home -- but it hasn't felt like that at all. We've never had to deal with anything like this before and honestly wouldn't wish it on anyone. Posting this so others are warned before signing a lease here. Photos attached. read more

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NEW FEES Added. Make sure have them disclose ALL of their sub fees, they keep adding more and more. Page handler states they tried multiple times to contact me, no text, no voice mail, no missed calls. Barely 1 star rating read more

Maintenance at The Grand Costa Mesa is always easy and professional. And the team there is very friendly.

Absolutely amazing complex. The renovations are bringing some much needed facelifts to the community and I am very happy to see it. The new five staff are attentive, proactive, and are easy to talk to. Maintenance requests are responded to promptly and I am so glad to have known this team. Washer and dryer updates are awesome! Make sure to check their Instagram! read more

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The Grand is a great place to live. They respond quickly with any maintenance needs. Grounds are kept clean. Staff is friendly.

Been living here for a while & love it.. it's super chill never really hear my neighbors. They have been upgrading little by little and it's looking great so far. Shoutout to franklin (maintance) he's always on stand by and ready to help me w my apartment for anything that gets broken! Shoutout to office team, specially chris. they are always on it and even check up with you, follow up with you for any problems or questions you may have. There is cameras mainly everywhere around here so it helps with any theft specially in the underground parking which I love. I feel like my car is safe. They have a security team at nights surveil-lancing the apartment which is awesome. read more

Valeria, the concerns I raised are not "previous" or resolved; they remain ongoing and involve safety issues that directly impact habitability and resident wellbeing. These matters have already been reported to leasing staff, who have indicated that there is nothing that can be done. At this stage, requesting availability for another reexamination does not address or resolve the underlying issues. Additionally, repeated phone calls without written acknowledgment of the concerns or a clear plan of action do not provide a reliable record of resolution or accountability. read more

Came here for a tour of their 1bd 1bath that they offer and it was absolutely beautiful. Although I overall decided to go somewhere else, Taylor Bannert was such an amazing person and was so helpful. He answered all my questions with the biggest smile on his face and even showed me more units than I initially intended to so that I could see the variety of floor plans they had to offer. If you're looking for a place, the grand would be one of the best ones out there. Thank you Taylor for making the process smooth, I had the best experience touring with him. read more

Obviously, with living in most apartment complexes there will be ups and downs. We've definitely had both, however the staff here are always amazing in trying to fix or accommodate any problem we address. We've had a leak in our ceiling twice when it rains, and the whole maintenance team (Juan, Francisco, Franklin to name a few) are always very quick with service requests and do their best to find a solution that isn't just a temporary band-aid. Would also like to shout out Brooke in the office, who was extremely helpful when we needed help with a separate issue. The staff plus all the renovating and upgrades they've been implementing, in my opinion, make this definitely have way more pros than cons in my opinion! Have really enjoyed my time here the last almost year and a half and look forward to staying for the foreseeable future. read more

I had an amazing experience working with Taylor as my leasing agent! From start to finish, he made the entire process smooth. He processed my application within a week, guided me through every step, and even helped me with my move-in & setting up services. Taylor answered all my questions promptly & thoroughly, showing incredible patience and kindness, even when I was under a lot of pressure moving from two hours away. His resourcefulness and professionalism truly stood out. Taylor is an absolute asset to this community. If you're looking for someone who genuinely cares and goes above and beyond, Taylor is the person to trust!! read more

Terrible management, we as two uci students moved into non renovated apartment since it was supposedly cheaper for us. We put 500 dollars as deposit and when we moved out they charged us over 1000 dollars in repairs on top of taking away our complete 500 dollar deposit. We emailed and called and didn't receive a response for months they even emailed my co-signer without adding me to the email. Super unresponsive and cooperative, they claimed the bathtub was cleaned with chemicals that were too harsh and that somehow prompted an over 1000 dollar charge in repairs. They have now upped their deposit fee so please beware and take videos of evidence. I took videos and pictures and submitted them as evidence but they did not care nor try to come to an agreement. read more

I've lived at The Grand CM for 3 years now and love it here! The staff is super friendly and accommodating. The Maintenance Manager Juan and his entire team go above and beyond to take care of any maintenance needs. The property has been undergoing a renovation, and it's looking like a resort complex - especially the newly designed pool area. I'm very happy here and recommend to anyone looking to move to come check this place out. read more

Living at The Grand has been a great experience for my fiance and me. Our apartment is comfortable and well designed, and the community feels inviting. The facilities are a big part of why we enjoy it here. The pools are always clean and ready to use, and we spend time at the fire pits and grills whenever we can. It is a nice way to relax without having to leave home. The staff here puts effort into creating a positive living environment. Maintenance responds quickly and is always helpful. The breakfast on the go events are a thoughtful perk and we also look forward to the food trucks that come a few times each month. It brings a fun excitement to the day. We feel safe, welcome, and well supported here. After looking at many places in the area, we are glad we chose this community. The Grand has been a great home for us and we plan to stay. read more

Shoutout to TANNER ! I was settling in after my first week of being here when I got a text for some hotdogs by the pool. There's already community events that happen in the common areas that I was looking forward to, but this one was a surprise so my boyfriend and I had to check it out. Juan & Tanner, thank you so much for putting this together! read more

The Grand - Apartments Near Me - Costa Mesa, California

This is a shout out to Darien. DARIEN thank you for your service today. I just called for info and Darien was personable, knowledgeable, willing to go out of his way. He was truly perfessional. THANK You Darien for a lovely experience. read more

As I'm apartment shopping, I decided to do a live virtual tour here which apparently only means someone talks to you then tells you they will send you videos of which they did not. I was very confused when speaking to the agent as the prices I saw online were $2050-$2200. She was talking $2500+ and they didn't have the dryer washer in until like stated online then she said I needed to add $160 to anything I saw online, which one is ridiculous and 2 it should clearly state process online. I seriously began thinking it might've been a different property because nothing she said matched the online prices. read more

The Grand - Apartments Near Me - Costa Mesa, California

Even though my move in experience was easy, I regret moving into The Grand Costa Mesa due to the constant, unbearable noise issues that management has failed to address properly. If you're looking for a peaceful place to live, look elsewhere--this complex is structurally flawed, and noise disturbances are a daily struggle. For months, I have endured extremely loud noises from the unit above mine, including construction, renovations, and constant foot traffic that make working from home nearly impossible. I even used a decibel meter, which showed noise levels peaking at 79.4 dB--comparable to city traffic inside an apartment! Despite raising multiple complaints and providing clear evidence, management has offered no real solutions and refuses to acknowledge the severity of the issue. To make matters worse, construction has been ongoing daily since I moved in, and there is still no clear timeline for when it will end. If you value quiet enjoyment of your home, avoid this place at all costs. The leasing team is quick to sign you into a lease but disappears when real problems arise. Until serious noise mitigation measures are implemented, I cannot recommend The Grand Costa Mesa to anyone. read more

This is a fun place to live in I love coming here and I love my roommate it's so comfortable and I love the way it's redesigned. Fun place and fun stuff read more

Well... I've been living here at The Grand Costa Mesa (formally The Camdens) for nearly 20 yrs. It was a good place to live before but since "The Grand" took ownership it has improved so much. New pool pizza ovens and putting greens, dog parks, new paint, just beautiful ! The best part is the staff... Maintenance crew is knowlegeable and on time. Some i've known for 15 yrs. The office is always happy to see me and my dog (who gets a treat). Brooke the asst. manager is very nice and has helped me a lot. Catrina Noonan has been a sweetheart too. She handles anything I need and is always cheerful ! She has great follow up skills and I depend on her ! This company is the best ! Steve read more

I had such a great experience with the maintenance team, especially Juan! They were professional, quick to respond, and went above and beyond to make sure everything in my apartment was fixed perfectly. You can really tell they take pride in their work and care about residents' comfort. It's rare to find someone so dependable and friendly -- thank you for the excellent service! read more

My boyfriend and I recently came in for a tour, and Nick was our leasing agent--what an absolute gem! From the moment we walked in, Nick's energy was contagious, and he immediately made us feel welcomed. He took the time to show us multiple units, both remodeled and non-remodeled, and answered every single one of my (many!) questions with positivity, patience, and detail. What really stood out was his creativity and dedication--at one point, he literally laid down on the bedroom floor to help us visualize how our bed would fit in the space. Talk about going above and beyond! Nick was incredibly transparent about all the costs, specials, and even broke down some of the pros and cons, like the ongoing construction. His honesty was refreshing and made us feel like we could really trust him to help us make an informed decision. Not only was Nick fantastic, but the other staff members we encountered were also so positive and friendly, creating a great atmosphere throughout the complex. Thank you, Nick, for such a great experience! read more

Absolutely terrible living experience. It's not just the management that's horrible--the tenants are loud and inconsiderate, and management refuses to address it. The building itself is falling apart: sloped floors, doors that won't shut, sliding doors that fall off the track, blinds that break, and water that runs either scalding hot or freezing cold. The so-called "renovation" is nothing but lipstick on a pig. To make matters worse, they installed a fan in the front of the building that produces a loud buzzing noise 24/7, right outside my window. It's unbearable. I am currently trying to break my lease because living here has become impossible. read more

While I was moving a heavy piece of furniture from my car to my apartment, Juan the Maintenance Manager and Frankie a Maintenance technician from the Grand saw that I was struggling and without hesitation came to my aid to assist me in getting it to my apartment. The Grand is very lucky to have these two kind and Courteous gentlemen as staff members here. I am so happy to live in such a wonderful place. Thank you read more

Virtually no sound proofing. Can hear upstairs neighbors walking around, and no they are not stomping. Sounds like the windows are open even when they are closed. You can hear people's conversations like they are in your apartment when they are on outside or a building over. They constantly use loud leaf blowers that just blow dust onto everyone's cars and patios. Not to mention all the construction and work trucks. Their trash chutes are very small and lead to tenants just leaving their trash in the hallways or by the elevators. read more

Daphne and Darien were extremely helpful in reaching out to Juan and Francisco to help address my issue with the faucet. It was explained that water was turned off to the area while doing the upgraded renovation. I came to the office with my problem, and within 10 minutes they were in my unit to help. I have never had an issue with any of the staff. All of them are extremely professional every time I have requested maintenance to come into my apartment. Thank you guys for your work. read more

We had an issue with our washer and dryer leaking, went to the office to see if they can get someone out and help me out and Daphanie helped us out a lot. She came to our apartment and helped us clean all of the water off the floor and move stuff that was being affected by the water. She stayed all the way until the plumbers finished fixing it and she helped clean the whole way through. Thank you Daphanie!!!!! read more

Juan maintenance has been very great at communication and getting things done for me. I don't want any more maintenance problems, but we understand life happens. It is comforting to know I have a strong team there to help lead by Juan. Thank you for your help brother. read more

A huge thank you to Jerry, one of The Grand's amazing leasing specialists. As a current resident, I encountered a one-off, very random pest that I'm confident was a one-time issue (lived here over a year and never had this particular problem before)! I was home alone and scared out of my mind and Jerry, although surely not part of his job description, was kind enough to walk me back to my apartment and help me take care of the issue! I was so grateful he took the time out of his day to help me. He easily could have just put me on the list for the upcoming pest control rotation but he saw the fear in my eyes and decided to help me remediate the problem immediately! So thankful for Jerry! read more

Had an electricity problem. Juan and Francisco were kind and funny. Very helpful and quick service :)

Kudos to the property team for offering resident events! Love that they are trying to build a community here. Also, can't say no to free food! Juan V., Francisco, Katrina, and (extra kudos) to Tanner! Very welcoming! read more

The grand is amazing and the maintenance team never drops the ball! Juan is always prompt with his responses. There isn't anything they can't fix within a days notice, which ultimately led to a pleasant experience at the grand. read more

The whole Maintenance team including the supervisor was amazing in the repairs needed , very professional and friendly at the same time . Everything was taken care of right away . Five star rating . read more

Guillermo and Cris fixed my door from it not locking I had a good experience they make sure to fix it before they left

Thanks Juan and Francisco from maintenance for your top tier 5 star service today. I appreciate their help carrying very heavy large boxes into my apartment. They helped me last minute and were so helpful! read more

Last night my toilet stopped working, which was after hours. I went onto my apartment portal and called the after hours maintenance line that is listed online. I believe that department is for not just The Grand and it's maybe a call center. I had to call every hour as I didn't get an eta from them or via text. So frustrating!! I found, Maintenance Director, Juan Vasquez' cell number and even though it was after 8pm he answered and called a maintenance tech, Guillermo, who was not even on call to come over and fixed it so I could use it during the night. He was here until after 9:30pm. Guillermo told me he had to come back today to replace the pump. He and his co-worker, Christian replaced the pump and replaced the broken window slats in my bedroom. The 3 of them were so awesome!! Very helpful and quick in responding and quick to repair what I needed done. Thank you so much Juan, Guillermo & Christian read more

I recently signed a lease at the grand with my partner and had a wonderful experience with Tanner in getting everything set up. This place has seemed to really have stepped up . Everything is fresh and clean, newly renovated units. It feels quiet and clean and safe. Tanner is an excellent communicator. The previous place I lived you could never get a real person to speak to . It's nice the personal touch and helping us pick out a perfect place on the property. I really appreciated the quickness in getting us approved and answering all my questions. We plan on living here for several years so I'll keep you updated. Yes there was a ton of construction but it looks like a massive facelift and transformation. Which is a good thing! Our apartment is pristine and new so I'm glad they did the renovations. Thanks Tanner!! read more