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Anaheim, CA

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The Jackson Apartments

3.6 (60 reviews)
Open • 9:00 am - 6:00 pm
Updated over 3 months ago

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Mold
Patience H.

HONEST REVIEW from someone who lived here almost 5 years. This place looks nice on the pictures, but the entire foundation is falling apart. We had trouble with our floor the moment we moved in (2019). It was coming up on the edges and when we were moving furniture around one day, a piece chipped off. Ofcourse I called the office and was going to be charged around $500 to have it repaired. When they came to replace the flooring, I got a call at work saying they needed to rip my entire dining room floor, part of my kitchen & living room floor because it was wet underneath and they needed to let it dry. My first thought is MOLD. I had been hospitalized multiple times for my asthma and knew this was the culprit. I ended up hiring a professional to come and test the air quality and the floor to see what types of mold were present. The results came back that there were multiple types of mold present including one that is rarely found inside homes. The manager at the time (Lauren) continued to blame us, saying we must have let the toilet bowl overflow, or our washer, or our dog spilled water. Unfortunately for them they left the replacement floor boxes inside my unit and they read "100% water proof." After the flooring was repaired, they offered to pay me back all the money I had spent for this inconvenience (hotel stays, dog boarding, mold testing) as long as I signed a release agreement saying I can't sue them if this happens again and later in the future if I develop health problems because of it(including death), I can't sue them either. I didn't sign in. Another big problem we had during our stay was the maintenance lady Jen. If you're paying almost $3000 in rent, you expect the workers to be friendly. No, not Jen. She would dog the crap out of everyone, just waiting for someone to say something. It got to the point I had to request for someone else to do the maintenance requests in our home because she had no idea what she was doing & she would give you attitude straight to your face. I've also seen her with so many different men in the vacant units. She goes in with one and comes out with her hair all messed up. It's crazy that this has been going on for so long and no one cares. This is the number one reason we started looking elsewhere. COCKROACHES. Every single time a person moves in or out, you'll get them. When our neighbors got evicted the end of 2022, we got them so bad. Yes, we told the office, but we had a newborn and didn't want him exposed to the chemicals. I did everything I could to keep them out, but it was disgusting. I through everything away when I moved out to prevent one from following us. If you have kids, be aware that there are a ton of children outside unsupervised. Last year there was a 10 year old boy going around the neighborhood lighting fireworks at people and the cars. Parking here is terrible. If you don't get more than one parking spot when you move in, make sure you remove your valuables from your car because I promise your car will get broken into. Cops are here at least 3-4 times a month. I even watched a lady get her kids removed by CPS in 2022 while I was at the pool. Lastly, yes Jill seems "nice," but please remember that she works for a corporation and will do anything to keep her pathetic job. She is not your friend.

One of the main entrances leading to the center courtyard, BBQ, pool, laundry area. Always kept nice.
Sean S.

My wife and I have lived at the Jackson Apartments since March of 2015. Currently in a 2 bedroom with large backyard area. I'd have to say the girls that run the office right now are hands down the best so far. Super friendly and always ready to help. They really make you feel at home. The complex is always kept nice and clean. Parking is the same as any other complex where you get 1 permanent spot and one first serve. I really love the remodel they did inside and out. The laundry room is nice with new appliances this year also. Pool and bbq area always look nice even tho I don't use them. They do have a small gym which has just enough to get in a good workout any day of the week. Can't say if it gets crowded because I have my own gym but it was nice to use when I did. No troubles with any other tenants here either.

All of our water shutoff notices for December

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6 months ago

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2 years ago

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3 years ago

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7 years ago

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8 years ago

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3 years ago

Always super quick to resolve any of our work orders! Super trust worthy and professional.

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5 years ago

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5 years ago

Thank you, Miguel!! For lovely maintenance in our kitchen! Quick response and great work!

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7 years ago

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Ask the Community - The Jackson Apartments

Review Highlights - The Jackson Apartments

“Lauren did a phenomenal job, doing her best with everything being done electronically hence, COVID-19.”

Mentioned in 12 reviews

Read more highlights

AMLI Uptown Orange

AMLI Uptown Orange

(135 reviews)

I highly recommend the property based on my experience. I just moved into a different apartment in…read morethe same complex for more room and space and the staff and management have gone above and beyond in assisting me to find the right fit and have a place for me and my pup that we thoroughly enjoy and feel at home. In particular, I would like to especially thank Kareem and Bridgett from the leasing office who always had time for my questions and worked with me every step of the way to find the right fit. Even when I thought I might be imposing or had asked too many questions already, they were always happy to help! This same courteous and helpful attitude is shared by all the operations / maintenance staff here at AMLI, all of whom I've had the great pleasure to get to know during my time here. If you choose to live here, you can rest assured the staff / management are will do their best to make it a home you love.

Overall we had a great experience living at AMLI. Unfortunately, the move out process was…read moreincredibly predatory. California Civil Code section 1950.5 states landlords may not charge tenants for normal wear and tear. AMLI attempted to charge us for paint and cleaning that they themselves documented and admitted as normal wear and tear when I disputed the charges. Despite this, they asked us to pay anyways and threatened collections. The Fair Debt Collection Practices Act states that landlords may not send debt for collections if formally disputed. The way AMLI handled this situation was inappropriate and unprofessional. Edit: In AMLI's response below they claim above damages were above wear and tear. I have attached email below of AMLI explicitly stating and agreeing with us that the our apartment did not show signs of damage beyond wear and tear. This email was in response to my dispute asking for further documentation of damages as pictures did not show damage beyond wear and tear.

Magnolia Plaza Apartments

Magnolia Plaza Apartments

(5 reviews)

I guess you can call this my exit review regarding Magnolia Plaza, Mgmt Works and, the property…read moremanager Lupe. I am a disabled veteran and was in not so good living conditions. In fact, I was homeless up until April of 2020. Through assistance from the VA, I was able to get an apartment at Magnolia Plaza. So much has changed in my life and I am now moving out into my own home. But, I want to post some words about this place and Lupe. Lupe was very receptive when I first met her and showed me my apartment. After all the necessary work was done, I had my apartment and was no longer living in my car. From day 1, I could tell that I was at the right place and quickly, my apartment became more. It became my home. Lupe was and is so kind and caring for the residents here and I have so much respect for her. From April of 2020 to now, this entire complex has gone through this major overhaul and is now so much more beautiful then it was two years ago. This is because, and dare I say, and only because of Lupe. She has devoted herself to this property and has worked tirelessly to bring it to where it is now. And Thomas, the Maintanance manager, as well. They are both very dedicated to their jobs. As I prepare for my move at the end of the month, I feel a sense of bitter sweet and sadness. I am very excited about my new home, however it has not been easy to prepare for my departure and goodbyes. I do hope whoever takes over my apartment unit will feel the same happiness and safety that I have felt during my time here. To all those who have been putting much effort and finances into this complex, I personally say Thank You. And to Lupe and Thomas, a very heartfelt message of thanks and gratitude for all you both have done.

I've lived here for five years. The property was sold a few years ago and the new owner selected…read moreManagement Works. That's about when my problems started. A variety of unfortunate "coincidences" have happened to me. My car was vandalized more than five times, my laundry was vandalized and the neighbors are constantly banging on the walls and dragging chairs, which should be expected of the lower classes. Unfortunately, this property is centered on catering to tenants with dogs. The manager keeps her dog in the office. The grass is just a toilet for dogs and isn't fit for recreational use. The most egregious act by The Management Works is when they were uncooperative with the police by refusing to release video surveillance showing suspects. This happened much more than once. I would not recommend this place to anyone. I developed fibromyalgia this past year, it's caused by trauma. Freedom is a right.

The Jackson Apartments - apartments - Updated October 2026

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