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    The Arbors

    4.6 (39 reviews)
    Open 9:00 am - 5:00 pm

    By appointment only

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    10 years ago

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    10 years ago

    Bill (the manager) and his wife are Amazing!!! I really feel at home here! I'm lucky to have found this place.

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    10 years ago

    quite and safe place to live, parking provide. management is quick to reply if any issues

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    11 years ago

    The manager, Bill, is so helpful and friendly. The location is great and the neighbors are very nice.

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    Ask the Community - The Arbors

    Are there guest parking spots available or is it challenging to find a spot?

    There are guest parking spots yes. All are on a first come first to park basis.

    View All 3 Questions

    Review Highlights - The Arbors

    I absolutely loved living here and hope to live here again when I eventually relocate back to Orange County.

    Mentioned in 8 reviews

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    The Village at South Coast - Interior space in The Village at South Coast Apartment Homes in Costa Mesa, California.

    The Village at South Coast

    (84 reviews)

    Be careful. Police report filed…read more Peeping Tom outside the apartment window. Caught IT looking into the window, which was slightly open; the light was on, and two of us were home. Even after scaring IT (him) off, IT returned a couple of minutes later, so we called the cops. Someone forcefully bent the window screen. Requesting camera footage from the apartment manager (will verify if they have it) and motion sensor lights today.

    My fiance and I lived here for about 5.5 years. We were in a 1BR for 4 years and a 2BR for 1.5…read moreyears. We had very different experiences both times! What I can tell you is that I cannot say enough good things about the Maintenance Manager Chris. More below! We had pretty much no problems when we were living in our 1BR (on the 2nd floor). There were a bunch of different property managers that came in and out during our time, but nothing that really impacted us. No pest issues. We did have a few issues with leaks/clogs, but Chris and Business Manager Vanessa helped us through those. Overall, a really great time living in our 1BR! The problems started when we moved into our new 2BR apartment (bottom floor). We had a couple issues with communication right from the start. We struggled to get a hold of Vanessa to sign the lease and the physical transfer form. We were unable to sign the forms until a few days before our move. Another issue was our parking spot. Before moving, our spot had furniture that needed to be thrown out from the past tenants but Vanessa communicated that it would be cleared by the time we moved. Fast forward to move-in day, there is furniture still in the spot so we were unable to have a spot to park in. After a week of living there, we reminded Vanessa and the rest of the furniture was finally moved. The final move-in issue was that we didn't have mailbox keys until 2 weeks after we moved in. Vanessa told us there was a miscommunication and the keys had been misplaced. Chris really took initiative and helped us stop the mailman so we could access our mail and continually gave us updates on what was happening. He's the best! The biggest problem for us were the pests. We had seen no pests in our old apartment, but a month living in our 2BR, we started seeing a handful of cockroaches. We let Vanessa know and she offered us a solution--a pest treatment scheduled for the following week. The preparation steps for treatment included moving everything 2-3 ft away from the walls as well as emptying all closets and cabinets. Vanessa informs us that pest control usually arrives in the late morning (10/11am) and we need to be out of the apartment for an additional 4 hours after treatment. A little difficult on a workday (especially since my fiance works from home) but we make arrangements and prepare everything. After we sign forms, we don't hear from Vanessa to confirm treatment. So we reach out to her the day before (emails and calls). Nothing. We are nervous to rearrange our entire apartment without confirmation, but we do it anyway. The morning of, Vanessa confirms pest treatment and says she'll let us know when they arrive. We leave the apartment to get work done. We check-in around noon. Nothing. We star to panic as realize we will probably be moving our apartment back late into the night. Around 1:15, she lets us know that the pest tech fell ill so they are looking for a replacement. We communicate the importance of having someone come today as our apartment was a mess. No response. At 2:30 we go to Vanessa's office physically to try to find an alternate solution. Vanessa tells us there is nothing she can do and the best thing is to wait. At 4:15 Vanessa calls us to say they were unable to find a tech. They will try to find a tech to come tomorrow but there is no guarantee. We have a bit of a heated phone call as everyone is frustrated. Vanessa confirms that the expectation is we put everything in our apartment back and move it again the next time a tech is available or to wait until the morning. We tell her that this does not work as we have already missed a day of work and our apartment was mostly unusable. Long story short, Vanessa and Chris come over to help us clear the bed so we can sleep and help clear a path to my fiances computer so he can work in the morning. They both seemed surprised at the state of our apartment. Vanessa tells us she will update us first thing in the morning if they are able to find a tech. The next day, no update. At 11AM, Vanessa tells us the vet tech is walking over to the apt. We are so relieved. But what a whirlwind! Overall, most of our difficulties here were with communication with Vanessa. We felt like she was not very responsive. And during our stressful pest experience, she made some comments that felt sarcastic. We did not feel supported and like she was on our side. Additionally, the pattern of pests was an issue for us. The pest treatment did help temporarily, but they always seemed to return. The apts are nice and spacious. Good location. Great storage! Good amenities too. I cannot emphasize how amazing Chris is! Such great customer service. So helpful and so insanely friendly. What a gem! He takes initiative, gives you updates, and explains everything thoroughly. Don't know if I'll ever meet another Maintenance Manager as great as him! THANKS CHRIS! Overall, I would rate our experience as a 3.5/5 but rounded up to 4 just for Chris. :)

    Villas Fashion Island Apartment Homes

    Villas Fashion Island Apartment Homes

    (149 reviews)

    UPDATE -- July 2026…read more After posting my original review, Irvine Company contacted me. Their communications were consistently polished, sympathetic, and customer-service oriented. Unfortunately, the substance of their response was the same as it had been throughout my residency: acknowledgments and reassuring language, but no meaningful remedy, accommodation, concession, or lasting resolution. For months, I documented recurring noise from the apartment directly above mine, including heavy footfalls, banging, slamming, dropped objects, and early-morning disturbances that repeatedly woke both me and my son. Even the operation of the Irvine-installed window covering above my bedroom was transmitted loudly enough to wake me, often between approximately 5:30 and 6:30 a.m. I understand that multifamily living includes ordinary noise, and I did not complain every time I heard my neighbors. I complained only when the noise became prolonged, unusually loud, or disruptive enough to awaken us and interfere with the use of our home. Management contacted the upstairs residents, who said they were engaging only in ordinary daily activities. Irvine then accepted the position that the sounds were simply "daily living." At no point did anyone from management come into my apartment to hear what I was experiencing, reproduce the window-covering noise, inspect the sound transmission between the units, or evaluate whether the landlord-installed components were functioning as intended. More recently, I was awakened by sustained banging and dragging noises beginning at approximately 7:00 a.m. on a Sunday, consistent with furniture being moved during an apparent move-out. The Resident Handbook states that furniture may be moved only between 9:00 a.m. and 6:00 p.m. unless different hours are approved. I still received no meaningful explanation as to whether the early move was authorized or whether the community's own rule was enforced. This reflects my broader experience with management's selective approach to its rules. During my residency, a staff member confrontationally accused me of not picking up after my dog--an accusation I denied and believe was unfounded. That incident was especially upsetting because management was willing to confront me aggressively over an alleged violation, while repeatedly declining to meaningfully investigate or enforce rules that affected my sleep and enjoyment of my home. I also had packages stolen from outside my front door. While I understand no apartment community can guarantee that theft will never occur, it was another disappointment during an already frustrating residency. The sound transmission between units has been the single most disappointing aspect of living at Villas Fashion Island, particularly at a monthly rent exceeding $8,000. Footsteps, impacts, furniture movement, and even window coverings should not be transmitted into a bedroom at a level that repeatedly wakes the resident below in a property marketed as a premium luxury community. After living here for more than a year of my 15-month lease, I recently had an opportunity to move a few months early. I asked Irvine Company to consider my documented experience and allow a reasonable early release. The community manager, general manager, and Corporate Customer Care all responded with sympathetic and carefully worded messages, but refused any waiver, reduction, custom resolution, or goodwill accommodation. The only choices offered were the same standard options available under the lease: pay a $16,380 lease-break fee or remain responsible for rent until the apartment is re-rented or the lease expires. My takeaway is that Irvine Company's customer service sounds caring, but in my experience it has largely consisted of empathy and platitudes without meaningful action. Management appears to decide which rules it wishes to enforce and which it does not. Prospective residents should not assume that repeated, well-documented complaints--or the rules in the Resident Handbook--will necessarily result in investigation, enforcement, or a practical solution.

    We've only lived at The Villas for about three weeks, but it already feels like we're on a…read morepermanent vacation. The property itself is absolutely stunning -- beautifully maintained, peaceful, and designed in a way that truly feels like a resort. From the pools to the walking paths, everything has that "Waldorf-style" atmosphere that makes you exhale the moment you step outside. What really sets this place apart, though, is the people. The residents here have been incredibly warm and friendly -- it's the kind of community where people smile, say hello, and actually make you feel welcome right away. And the staff? Truly exceptional. I have to start with the café team -- MJ, Jesse, Anna, and now Jordan. From day one, they've made us feel at home, almost like family. They go above and beyond in a way that's rare to find, and it doesn't go unnoticed. And a special note about Anna... I may have to retire from making my own soups, because hers are honestly some of the best I've ever had. You can tell there's real care and talent behind everything they serve. The head chef deserves major credit as well -- even though I haven't had the chance to meet him yet, the quality speaks for itself. The maintenance staff has also been outstanding -- professional, polite, and incredibly responsive. Saeed helped us recently, and it was honestly one of the best maintenance experiences we've ever had. Concierge Chuck is another standout -- always helpful, friendly, and on top of everything. We're also really looking forward to more of the community events, which already seem thoughtfully done and a great way to bring people together. I had to come back and add that the security team and the front gate crew are outstanding! Well, now I have to come back and add that the people in guest services are fantastic! I want to mention Mark and Pedro and hope the Irvine company knows what an amazing staff you put together! So far, living here has exceeded our expectations in every way. It's not just a beautiful place -- it's a genuinely welcoming community, and that makes all the difference. Well done, Irvine Company!

    Orange Bay Apartments - #4 Floorplan 3 Bedroom 2.5 Bathroom Master Bedroom

    Orange Bay Apartments

    (21 reviews)

    Chela, the manager, is an absolute doll. She's very prompt to reply with emails, and genuinely…read morecares about her tenants well being. We had one of the I renovated apartments, which are still very nice (we've been told that it will be renovated once we move). The apartments and all common areas are kept clean, never any issues with bugs (except a spider here and there, but who doesn't get spiders occasionally?), maintenance is responsive, parking is a DREAM, and it's walking distance to the Triangle. 10/10 would live here again. Thanks Chela for being so great!

    They're reasonably priced for the FIRST year, in an okay area conveniently located near a lot of…read moregreat shops, and the property manager is okay; that's about where it ends. I had my bike stolen and car broken into which was parked in the 'gated' garage. The 'gated' garage is never locked & the doors are broken so they allow easy access to people. I have a hunch some of the neighboring apartments are rehab centers... There are no community amenities, and it is extremely loud (traffic)-I had to sleep with ear plugs every night. If you're on the first floor you can hear everything above-water in the pipes, showers, restroom, music, ect. The complex is just okay. I would save yourself the hassle if you're looking for a long term community and look elsewhere (which I've done), but if this is a short term move, or you won't be home much it'll be just okay for a while. PS the photos they're showing are of the couple renovated apartments and do not reflect the condition of the whole community. Also, they are cosmetic, and don't help with the lack of insulation, air conditioning (which was definitely needed this summer), and dishwasher

    The Arbors - apartments - Updated August 2026

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