Job Gonzalez was amazing and handled everything that needed fixing in the apartment in 15 minutes!

I've lived at The Royce for 7 years now, and there's a reason I'm still here. Brittney Whittemore, Ed, Connor, Dean, Karrie, Job, Ramiro, Cesar, and Manny are a true testament to what commitment to residents looks like. They've always made me feel like family, and that kind of care is hard to come by. The customer service here is outstanding--I know I can always count on them to assist me with any questions or issues, big or small. It's rare to find a team that combines professionalism with genuine kindness, but that's exactly what they do. Simply put, living here has been an excellent experience, and it's thanks to the people who make The Royce feel like home. read more

I've been living here for a year now, and one person who has truly made a lasting impression is Joe from the maintenance team. He's honestly been a standout from the start. Anytime there's an issue, big or small, Joe shows up quickly and handles it with complete professionalism and a can-do, positive attitudez What sets Joe apart is not just how efficiently he works it's the way he carries himself. He's friendly, respectful, and genuinely seems to care about the well-being of the people who live here. It's rare to come across someone who's not only great at their job but also brings such a positive presence to the community. There's a certain peace of mind in knowing that when something needs attention, Joe is on it. He makes it easier to feel at home here, and that kind of support is something I don't take for granted. It's clear that Joe takes pride in his work, and the whole community benefits from that. Just wanted to take the time to say thank you, Joe. read more

Val is the best, she is always extremely helpful and kind. She brings great energy to all the residents here and i hope she knows how much we all appreciate her :) read more

I really appreciate the maintenance team, especially Joe. He is responsive, professional, and efficient whenever I put in a request. Not only does the team complete repairs quickly, but they also take the time to explain what they've fixed and make sure everything is working properly before leaving. The staff is respectful, courteous, and careful when entering my home, which gives me peace of mind. They've helped me with plumbing and electrical work and each time the work has been done right the first time. Overall, the maintenance crew goes above and beyond to keep the community running smoothly. Their hard work really makes living here a positive experience. read more

I've lived at the Royce since March of 2024 and I've had a great experience. It's located in one of the best places, with amazing restaurants, a grocery store, and a gym walking distance from the apartments. It's also close to so many businesses, and the main reason for my move being that it's super close to my work. They host cute and fun events, like this wine and paint event in my picture, parties for halloween and and cinco de mayo for example. The people in the office are so helpful and they're super nice. One of my favorite apartments I've ever lived at! read more

The Royce Apartments - Apartments Near Me - Irvine, California

A family friend of mine lives here for more than 7 years now and a few months ago had some issues with her lease. She confided in me to assist in fixing the issue. We're very thankful for the prompt attention given by Ed and Brittney. They've been very helpful and fixed the problem quickly. I also recently visited the apartment and the common amenities (guests parking, elevator and hallways) are all clean and in order. The place is properly maintained. I would consider living here if I'm in search of an apartment. Keep it up! read more

All of these positive reviews are fake. They are posted by management. This is completely deceptive business practices. Don't fall for their tricks. They also keep flagging my post on here. Alleging to yelp that my content did not depict an experience at this location. I'm sure photos will confirm that. I lived here for 1 year, the pictures on their website are completely deceiving, this place is poorly managed and run down. Here's a short list issues: 1. This place has loud neighbors, lots of parties and smoking, and management can't do anything about it. They just send reminders every quarter regarding their policies, but never enforce any of it. 2. Expect your packages to be stolen, often. There aren't very many cameras here, mostly in the garage and leasing office. So packages at your door step can easily be stolen. You will need to get a camera for your own door. 3. For 7 months their elevator was "out of service" and they refused to fix it because they were "looking for the right bid". 4. Cars have been broken into or have had their wheels stolen many many times, they still cannot fix their gates til this day. Building 2 has their garage wide open 24/7. 5. Walk around the building floors, you will easily spot urine stains, dog feces, damaged walls, and stripped wallpaper. Go to building 1's first floor by the elevator and you will smell foul odor. 6. If you are a car enthusiast and keep it clean, you're in for a treat! They occasionally wash the parking lot floors and will "accidentally" wash your car too, expect hard water stains that YOU will be responsible for. 7. The security here is a joke, I personally caught one of them smoking weed on the job, and another is known to leave notes on cars that belong to women, asking them to call him. Creepy... the security here has no purpose, just a corporate check mark. 8. Move out fees are ridiculous here. They charge you for everything. If one of your walls needs paint, they will repaint the whole apartment and charge you. They will try and confuse you about cleaning the apartment before moving out - basically hire your own and show them the receipt, otherwise they will still charge for cleaning even if you have had it professionally done. 9. Trash rooms are almost always full of garbage that other neighbors were too lazy to throw down the chutes. You will not be happy living here. The majority of tenants I spoke to regretted moving here. Stay far away! read more

Job is always so helpful and kind. Can rely on him for any of the handy work I need, excellent service. An asset to The Royce!!!

I've been living at The Royce for almost five years, and honestly, the cleaners and maintenance team is a big reason I've stayed this long. The cleaners work so hard every morning which makes such a difference, especially at a pet friendly complex. Also the maintenance guys are top notch!! They're super friendly, quick to respond, and just really dependable which I value. Joe is especially awesome, he's gone out of his way to help carry heavy packages for me without me even asking. He's always on top of things and really kind. read more

I love this apartment complex and recommend them with great enthusiasm! I especially want to commend Cesar Vega, Head of Services and Manny Lopez, who is also in Operations. My daughter, who has lived at Royce for 8 years, is working out of the country for two months and I drove down to get her mail. She had lost her mail key and the replacement key didn't work. Both Cesar and Manny problem solved different solutions to try to access her mail and were successful in helping me under difficult circumstances. I am in town only this morning so it was a challenge. They both represent wonderful stewards for excellent customer service and the Royce brand! Thanks also to the leasing agent and Customer service agent ( whose names I didn't get). Wonderful leadership and incredible facilities. Congrats read more

Living at The Royce has been such a positive experience that I feel like I need to give credit where credit is due. The whole team--Brittney Whittemore, Connor, Dean, Karrie, Job, Ramiro, Cesar, Ed, and Manny--deserve a standing ovation (and maybe a pizza party). They truly do care about the residents here. Anytime I've had a question about my lease, they've been quick to respond without making me feel like I'm asking something silly. And when it comes to maintenance, they're on it faster than I can Google "how to fix this myself" (and believe me, I've tried). It's rare to find a group that's not only attentive and responsive, but also genuinely kind. You don't just feel like a tenant--you feel like they actually know who you are and want you to feel comfortable in your home. That kind of service is something you can't put in a brochure. Bottom line: living here has been smooth, stress-free, and even fun--words I never thought I'd use in the same sentence as "apartment living." read more

August marks one year at the Royce for me! The buildings are clean and nicely kept together. I love the amenities, specifically the jacuzzi and the constellation. I just recently changed units and Valerie was so helpful and made the process as easy as possible. She was great to work with! Planning on staying here! read more

See all

I generally enjoy living here, but I'm honestly baffled by the new gold lion statue in the courtyard. It's tacky, creepy, and feels totally out of place. It gives the property a cheap, low-budget vibe--definitely not what you'd expect from a modern, upscale apartment community in Southern California. We pay a lot to live here, and the design should reflect that with elegant, contemporary touches--not something that feels like it belongs in a theme park. It's honestly a bit terrifying to walk out of your unit and be met by a giant lion. Please reconsider this choice and remove it--it's weird, unsettling, and not aligned with the aesthetic or lifestyle this building promises. read more

New experiences of poor management and the building continues to fall apart, this building is not even that old, but seems to have new issues daily including today. read more

Carri was absolutely amazing! She was very knowledgeable and pleasant while answering all of our questions. We were really indecisive on our move but Carri helped us in making an easy decision to join the Royce family. Thanks again !! read more

Been here five years and can honestly say it's been the best apartment experience no complaints. Management and maintenance team is super helpful and friendly. read more

The Royce Apartments - Painting Night - Apartments Near Me - Irvine, California

Love living here! Awesome staff and management. Can't beat the location especially if you work from home. I usually get the urge to move every two years but I've lived here for the past 5 years read more

Here are the hero's: Britney Karrie Valerie Ed The entire maintenance staff All the porters 10 Stars!!!! So grateful to continue to live here, even after 7 years and observe the entire team raising the bar beyond any rational expectations. This is definitely the best team yet! I wholeheartedly recommend anyone looking for a solid and genuine group and a professionally run property; get in here! read more

I have been here for a few months and am overall pleased with the experience. The amenities are plentiful and useful for my situation. The staff has been receptive to my move in needs and prompt on maintenance requests. Anyone can post a good/bad review based on their own personal experiences. I would encourage any prospective occupant to come by and meet the staff and tour the property. You can then base your decision on your own experience and feeling. read more

The new management is absolutely a joke, I park on the gust parking for just couple hours and I got towed, I have to pay astronomical towed fee over $500 only for few hours, It's definitely a scam. I am living in the Royce almost 6years, the community was great, I was highly recommend so many friends to join the Royce, but NOT ANY MORE! read more

I have lived at the Royce for about a year now and I have only good things to say. I absolutely love this community and I couldn't have been luckier to find this place. The management team 10/10, super nice and helpful. Karrie is the best leasing manager I've ever came across and don't even get me started on the maintenance manager Cesar, he is fantastic and Veryyyyyy friendly. I wasn't happy with my floors and I asked Karrie and Cesar if they could do anything about it, 4 days later they had professionals in my apartment and completely redid/fixed the flooring and I couldn't be happier with the result and I'm shocked by how quickly it was done. I've lived in my different apartments owned by different companies such as Irvine company. The Royce is by far the best quality apartments and the new owners Legacy are 10x better than the old owners. In terms of pricing the Royce has the absolute best prices and I've done my research, you simply cannot find this level of quality with these prices. The Royce's location is unbelievable, you live 10min walking distance from an amazing shopping center with lots of restaurants and mother market. 405 freeway is about a 3min drive and you can not hear the freeway at all what so ever. John Wayne is a 8min drive and again it's unbelievable but you cannot hear the planes and it's because of the sealed windows/doors and proper sound proof walls. I'm also shocked at how they manage to always keep the amenities clean. Absolutely love the cleaning ladies/gents they are sweet people. I also want to mention how amazing it is that I have to wash my car less now since we get assigned parking indoor. Also this is the first apartment complex where my friends have no trouble finding guest parking spots. A huge shoutout to the security team as well they are super active, I see them all the time walking around the complex even at 3am. This is the first apartment complex I can leave my house at 3am without being scared and again that's thanks to management and the security team. read more

Good The maintenance team is really good, especially Fernando. Bad The leasing office people is not really friendly, and the rent raise rate is insane. read more

Job and Manny were quick to respond to my request to fix a shower filter. They were extremely knowledgeable and did a great job. I highly recommend them to do any maintenance job. read more

I wanted to take a moment to thank Fernando. Fernando is incredibly reliable and always responds to maintenance quickly. Wheather it's a leaky faucet, troubleshooting an issue, or addressing any concerns we've had with appliance, he handles with expertise and a positive attitude. He is very respectful of residents time and space. He always makes sure to communicate clearly when he will be coming by and works efficiently, leaving no mess behind. Thanks Fernando! read more

One of the maintenance workers here has made my first time renting an apartment so much easier! Fernando is so quick to show up and fix up any issues with the apartment room, and he's saved me a lot of headaches and worries about losing my deposit in the future. Really great guy, highly recommend asking for him if you're able to! read more

I've been living here for two years, and I can say that without a doubt that Fernando is a professional in his field and one of the best here. Whenever he handles my maintenance requests it's always been done in a timely manner with no mistakes, and I cannot describe how many times he's saved my apartment from disaster. A great guy and an even greater worker all around. read more

We have been staying at the Royce Apartments properties for about a year now. I'm so blown away how great and how friendly our neighbors are. Especially Valerie Amescua our leasing agent, she is so quick to response, respectful to your needs, and overall great agent and glad she helped us out. Nothing but great things read more

Fernando came to the rescue! Fernando came with great vibes and called immediately the next morning to schedule a time to run a repair in my bathroom. He was so tremendously helpful, great customer service. Love my home here and the people here are very nice and friendly. Great vibes! read more

The maintenance team here at the Royce is exceptional! The maintenance supervisor Cesar is very communicative and answers any questions I have. The office leasing team is also quick to respond to any emails or phone calls they also made my application process a breeze! Couldn't ask for a better experience!! read more

I had a maintenance issue and Romero and Fernando took care of it efficiently and were very professional. I've lived here 3 years and the property is kept very clean and has nice amenities. read more