The Row at Red Hill is an amazing complex/community! The buildings are clean and are top notch! You…read moreget access to the most beautiful rooftops with some amazing views to boot! There are also weekly events and food trucks to keep things interesting. The resident services office are very knowledgeable about the property and work their hardest to keep the residents happy! I have no regrets moving and living here!

I had a great tour at the row at red hill. My leasing professional Adrian was friendly, helpful.,…read moreand made the whole experience enjoyable. Definitely great first impression!

Been living in the Paloma apartments for close to two years now. Wanted to recognize how awesome…read moretheir maintenance team is. Anytime we put in a work order, they're here either the same day or the next to fix the issue, and we've never had to worry about getting someone out here! Thank you to Ricardo and the rest of the maintenance team!

I'm really conflicted writing this because my boyfriend and I actually like our apartment and the…read moreoverall vibe here, but the amount of misinformation we've dealt with in just 4 months is honestly unacceptable. When we were apartment hunting, a huge selling point was being told that each leaseholder would get 7 guest parking permits a month. It sounded like a decent plus to the nightmare parking situation (virtually no guest spots or street parking in general; $150/month for an extra parking spot with a year-long waitlist). Instead, we found out the leasing agent completely LIED to us--it's actually 7 permits PER household, not PER person. I know we did not mishear this during the leasing process and that we were explicitly told we would receive 21 permits in total for the 3 leaseholders we had for our unit. When I brought this up, management admitted we were lied to, but they didn't even offer a single solution or credit for the $10-per-pass fee we're now stuck with. It feels like they'll say anything just to get a lease signed. The lack of communication between the office and security is just as frustrating. I've been kicked out of the "24-hour" business center TWICE by security because they weren't told the correct hours. I actually had to email a leasing agent myself and show the security guard the email on my phone just so she'd believe me--and even then, she took a photo of it like she still didn't trust me. It shouldn't be the resident's job to train the building's security on their own amenities! On top of that, we've already had to re-sign our entire lease two months after moving in because the office messed up the numbers on the original documents. While the unit itself is modern and I appreciate the gym and the package lockers, the "unseen"parts of living here are exhausting. The fire alarms go off at 3 AM for no reason, the power has flickered out multiple times, and it took around a week to get a working microwave when ours died. I still have 11 months left on my lease, and I'm genuinely worried about what else was a lie or what else will break. I'm mostly upset that they admitted we were lied to by their agent and took no action to make it right with us. If you're looking to move here, I'd suggest getting every single promise in writing, because their verbal word doesn't seem to be honest. I will keep this updated.

Been living here for a few years now... Great staff and always willing to help. Alma is amazing!read more

I want to take a moment to recognize the amazing job our cleaning lady Alma does at our apartment…read morecomplex. She consistently keeps the hallways, stairwells, and common areas spotless and fresh. You can really see the attention to detail in her work. Everything always looks organized, clean, and well cared for. It makes a big difference coming home to such a clean environment. Her hard work, reliability, and dedication definitely do not go unnoticed. I truly appreciate the effort she puts in every day to keep our apartments looking great!

I had a really great experience living here and am genuinely sad to have had to leave sooner than…read moreexpected. The apartment itself was beautiful, well-maintained, and the community overall was clean, quiet, and felt very safe. What really stood out to me was the leasing team, especially Paul. I unexpectedly had to break my lease, and he went above and beyond to make the process as smooth and stress-free as possible. He had my unit listed the very next day and worked quickly to find a new tenant, which helped me more than I can express. His communication, professionalism, and willingness to help truly made a difficult situation so much easier. I'm very grateful for my time here and would absolutely recommend this community to anyone looking for a great place to live with a supportive and responsive team behind it.

I lived at One Uptown Newport for almost 2 years, in a 2br and in a 1br. The complex is in a great…read morelocation, has great amenities, feels safe, and has amazing management. The leasing office has been incredibly communicative and professional and this made a big difference in my experience living here. Would highly recommend!

It's gearing up to 3 years of staying in Prisma! We've upgraded from 1 bedroom to 2, from 1 side of…read morethe building to the other, and we couldn't have been more satisfied. The management team is consistently looking at ways to engage our community with food trucks, events, and treats! There are a ton of residents who have been here for years and definitely make us feel safe and homey. We can't praise the maintenance and custodial team enough. Our work orders are worked on in less than 24 hours. They're respectable and quick. Alberto and Clara are the most hardworking duo ever, regardless of the weather - they make sure to keep our complex clean; most importantly, they do it with such a genuine smile. They've been here since we moved in and have seen our family grow and have constantly been just as sweet as the first day we met them.

I live next door to Prisma and their fire alarms go off all day and night. The tenants and their…read moreguests speed through their alleyway honking and being inconsiderate to the surrounding homes. Constant repairs and construction going on the properties exterior all year long. Also, reading the reviews from the actual tenants I'm surprised anyone signs a lease here at all. I cant wait to move far away from this building and so do their own tenants.

I just want to thank Greg Ohnersorgen and Michelle Kim for making my housing experience at…read moreBaypointe Apartment homes such a great one! If you're looking for a beautiful and centrally located place to live, this is one of the best and well maintained properties in Orange County. Kudos to Hector and the team for keeping up with my maintenance requests in a timely manner. Happy Holidays! Christina A.

Dog park consistently has waste left throughout and management has not enforced cleanup policies…read moredespite multiple complaints.

Also wanted to add another note for Claudia and Tina at the leasing office…read more They are always so kind and responsive. I tend to stop by with a million questions, and they never make it feel like too much. They take the time to answer everything thoughtfully and make sure you fully understand, which I really appreciate. They're incredibly accommodating and easy to work with, and they make the whole experience feel smooth and stress-free. Really grateful for them both.

I just wanted to share a quick review for the front desk team at Astoria Apartments in Irvine--Lily…read moreKitchen and Brenae Gomer are truly outstanding. They are incredibly professional, considerate, and always pay attention to the small details that make a big difference. Every interaction with them is pleasant--they're friendly, welcoming, and create a very inviting atmosphere for residents and guests. It's rare to come across a team that consistently delivers this level of service. Lily and Brenae are awesome at what they do, and their efforts definitely don't go unnoticed.

My wife and I lived at Elden for about two years. We very much enjoyed living here - the…read moreenvironment is peaceful, grounds are well kept, and neighbors are friendly. The apartment manager Kendra is very responsive and friendly. Street parking is a little challenging at times, but you can always find a spot somewhere within a block away.

To start, the management here is amongst the best, if not the best, I've ever leased from. Requests…read morewere handled promptly, the complex is kept very clean and (most importantly) the landlord is extremely friendly and reliable. The apartments themselves have a lovely layout and the small accents in the rooms make you sort of fall in love with the place. The courtyard is generally quiet and the community is largely young friendly couples. I've never needed to submit a noise complaint or any sort of complaint for that matter. Kendra, the manager on site, has been extremely friendly and supportive where needed. Through the pandemic, the coin shortage made it hard to find quarters to do laundry. Kendra always had quarters on hand which saved me a ton of time. Bonus: there's a cumquat tree near the back of the complex. An overall pleasant experience living here!

Shout out to Serena Vista--office staff, maintenance, grounds, and management--for this community's…read morefriendly atmosphere and efficient upkeep. They work hard to maintain and upgrade units. Many have in-unit washer/dryers, and refrigerators are now included as well. What a plus! A few lucky residents have private yards, and everyone enjoys the upgraded pool and gym, as well as a small dog park on the premises. Serena Vista is family and pet-friendly, and many of the residents have lived here for nearly a decade. We stay for a reason. We love it here. The entire property has been newly painted and landscaped recently. SV is secluded from busy streets and freeway-close. It's the best of all worlds!

I lived here from 2019-2025 and I absolutely loved it. Staff was amazing Shout out to Ruth who…read moreunfortunately no longer works in the office. I initially lived in one of the outer apartments right next to the garages/dumpsters, but moved to an upstairs unit that was in the middle of the complex, Unit J1. Highly recommend both upstairs and middle complex because of the foot traffic and garages opening and closing. The walls are thin, that's just apartment living. Luckily I got one neighbor who was never home and my downstairs neighbor didn't mind my clogging practice. Really convenient having both in unit washer and dryers and multiple laundromats around. I never had an issue if I wanted to wash my duvet, the were never full. They also have a filtered water bottle filling station in the laundromat over by J1. Not sure if they have them in the others in the complex. (you're welcome). Sometimes I drive by just to reminisce on old times. The only small issue I had was with my deposit. When I moved out they tried to charge me for a cleaning fee, but I left my place spotless. Management companies in CA can charge a cleaning fee, but only to restore the unit to the same level of cleanliness it was in at the start of your tenancy. They cant cover "ordinary wear and tear". I ended up getting it refunded no problem, but just something to watch for.

I've been booking the clubhouse at this apartment for my daughter's birthday for the past few…read moreyears, and up until now, everything had always gone smoothly. Unfortunately, my most recent experience was very disappointing. Last Sunday, when we arrived at the clubhouse for our reservation, someone was still eating there--even though it was hours before my scheduled time. I immediately called the office, and they assured me someone would come to clean up and place a reserved sign. No one ever showed up. On top of that, I was charged for a terrace reservation that I never used. There was never an agreement emailed to me, even though I was told one would be sent. Because no agreement was provided and the terrace was not utilized, I shouldn't be responsible for those charges. I've already called the office to have this reviewed, and was told someone would get back to me, but I'm still waiting. To make matters worse, I made another reservation for October for my daughter's upcoming birthday. I've called three separate times for confirmation and follow-up, and each time I was told I'd receive a call back. No one has ever called. For the amount of money residents are paying for this community and these reservations, the lack of professionalism and follow-through is extremely disappointing. I expected much better customer service, especially given the positive experiences I've had here in the past.

After my initial negative move-in experience, the company reached out claiming they wanted to "make…read morethings right." Unfortunately, their actions have shown the opposite. They repeatedly asked what they could do to rectify the situation, and I provided multiple reasonable requests -- including accountability from Kevin and Ariel for the issues at move-in, a temporary rent reduction, or at the very least a clear explanation of what options they're actually able to offer. Every single request was denied without any explanation. I still feel unwelcome and unsupported here, despite their offers of how they can "help." My final request was assistance with moving out after such a poor experience which was once again denied (shocker). At this point, it's clear they only reach out to be able to say they followed protocol, not because they care about fixing the issue or helping their residents feel better about where they live. The multiple empty gestures with no real solutions has only reinforced my feelings of feeling unwelcome here. It has also goes to show that the resident services and the Irvine Company don't really care about their residents, they just want to follow protocol and collect your rent. I cannot wait to move out, and I will be pursuing this situation to the fullest extent. I will never rent with the Irvine Company again. I do not recommend moving in here. Even if they go wrong, they don't care to really fix it.