Not the best place for customer service. Unless you are spending big bucks on clubs, they don't seem to give a rats hiney about you. In fact, it's like I was annoying them just by coming in and asking a few questions. Quite normal to do so when it's your first time in the store. I will buy my supplies somewhere else from now on, no need to be snotty towards the customers you guys. read more

We had an awesome experience at The Golf Mart! Eldridge took excellent care of my son during his custom fitting for a complete set of clubs. He was extremely knowledgeable, patient, and thorough, making sure every club was the right fit for him. He never rushed us and took the time to explain everything clearly. Eldridge even shared some helpful golf tips that my son can use to improve his game. His outstanding customer service made the entire experience enjoyable from beginning to end. We got a great price for a complete set. I highly recommend asking for Eldridge if you need a custom fitting or help with your golf equipment. Thank you, Eldridge! read more

I choose to shop at the Golf Mart because I sincerely value great service and transparency. The manager Marco took care of a challenge I had with a club I brought in. When you find a business that truly values their longtime customers and are honest, I continue to shop and at these establishments. I also spread the word to my family and friends to visit places like The Golf Mart in Escondido and let them know the positive service I get every time I shop here. read more

Erica and Cameron were very kind and helpful. I was able to exchange the Golf shoes purchased the day before at a different store with a pair that fit much better. Thank you Erica and Cameron for your great customer service! read more

I was greeted by Marco who was wonderful at helping me find some great used clubs for my son. He was so knowledgeable and helpful, explaining which set would be best and why. I felt assured I was getting quality clubs for a good value. Tucker was also a good help at checking us out when returning for custom grips. Overall I am so grateful for their assistance and service. Thanks for the great buy!!! read more

Excellent service and selection on grips. Regripping was performed while I ate lunch. Value excellent. Nice selection of used golf clubs. read more

Great service and selection. Vic was very knowledgeable on what clubs to use. Mike gave a great deal and helped us order clubs that were not available in store. Thank you!!! read more

My wife and I usually go to the one in Mission Valley, but the staff there was not very helpful at all. We were in Escondido for my daughter's dance performance and saw there was a golf mart there, so we decided to go in and take a look around. James and the rest of the staff were extremely kind and helpful. We wish we had gone here first. I highly recommend this golf mart and will be shopping here from here on out. read more

Received a fitting from Cameron and Dan. W who were extremely knowledgeable, communicative & precise. Would highly recommend this business to any golfer. read more

I recently purchased my first set of clubs a few weeks ago. As a beginner to the sport, I was in great hands with assistance from Marco. I appreciated him taking the time to go over all my options and recommend clubs that were both in my budget and suitable for my skill level. Having no knowledge of where to even start, Marco made it easy by using his expertise to give me a better sense of how the club should feel and even gave me an impromptu lesson! He also noticed that I should use a larger grip handle, which made holding the club a lot more comfortable. His patience, attention to detail, and excellent customer service made for a positive experience. read more

Huge thank you to Dre for the wonderful customer service. He regripped my son's clubs for me. He was very helpful, friendly and knowledgeable! We will definitely be back read more

This goes out Griffin, Marco and Dan for making my last purchase of the Titleist T200's the very best! To Griffin, thank for your patience and support in the bay. To Marco, thank you for all you do and maintaining the great vibe the Craig and Mark started all those years ago. To Dan, your researched knowledge and kindness understanding the best interests of the person you are serving. This Escondido Team is the very best and am grateful they make themselves available. And to Vic, mom loves her Callaway hybrid thank you for everything you did that day!! read more

The Golf Mart - My golf bag with my "sweet" Titleist T200's - Golf Equipment Near Me - Escondido, California

Always a pleasure to do business here. Helpful and knowledgeable. Great selection of new and used clubs and golf accessories. Super quick regripping department. Can't beat their pricing. Happy they're in my neighborhood. Thanks! read more

It was time to replace my 15 year old golf clubs and I came into The Golf Mart knowing that they do fittings. I was impressed with the huge selection of used and new clubs. I spoke with Vic Calicchia about getting a fitting. I really wanted to take my time and do it correctly. Don't rush...just like a good swing. Vic was the guy. He walked me through the basics and then we spent 90 minutes trying different clubs (new and used). He was thorough, empathetic, and knowledgeable. His professionalism was apparent throughout the whole process. He understands the physics of the swing, so it helped when picking out the correct clubs for me. He wasn't pushy, he listened and he even provided constructive advice to improve my swing. It was a great buying experience! I highly recommend Vic and Golf Mart for purchasing your next set of clubs! read more

Marco the manager went above and beyond for me today. Truly appreciate the experience I had today. It's rare to get customer service like that nowadays. He definitely earned himself a loyal customer! Thanks Marco! read more

Vic to the rescue! I have been into the store quite a few times to buy clubs and apparel for my husband and sons. Today I went in to purchase a new set of clubs for myself. Vic immediately set me up in the fitting bay. He spent a ton of time with me, and I left with a new set of clubs and a better swing. Great shop, great selection, and a great experience. Can't wait to get out on the course! read more

My go to spot when I'm looking to upgrade something in my bag. Employees are always friendly and knowledgeable. Thank you Charlie for hooking me up with the proper shaft and head for my qi10 tour 3 wood read more

Not once was I or my spouse acknowledge. Not even a greeting at the door while you had 2 workers at the front were talking to each other. Workers passed by and not helped once. I needed a shirt from the top rack and not one attendant came. I just could never come back. The worker taking his smoke break outside however gave me a smile. You absolutely need to take another customer service course. read more

The BEST customer service! Wonderful experience, knowledgeable employees who put the customer experience above all else. We will be shopping here for all our golf needs! Best location in San Diego. read more

if you don't com in dressed in golf attire or look like you know how to golf no one will give a shit or help you out. i went in more casual clothes while being a college golfer and they skipped me in line twice by taking care of the people who are in a collared shirt. i'm pretty sure i can beat anyone in the shop at golf read more

Had a great experience getting fitted. Thank you Vic!! Great tips and advice. It Changed my game.

Posting for my mom since she doesn't have yelp account... A huge shout ou to the employees at The Golf Mart Escondido! I returned a Cobra SW that had somehow broken in half. Within a couple weeks I received a new Cobra SW with great communication from employees letting me know status along the way. What a wonderful surprise! I definitely will shop at The Golf Mart Escondido in the future. Regards Susan C. Fallbrook, Ca read more

The service that I received at Golf Mart from Dan was above and beyond. He took the time to explain several aspects of my swing with a club that I was looking to purchase. His knowledge of the game and his over the top customer service has left a positive impression in me. You now have a customer for life. I would also like to thank Marco for taking care of me as well. The team was short-handed and as the manager he did everything possible to keep everything moving along. Thanks again guys!! Have a great US Open weekend! read more

Excellent service. Every employee I've talked to here has gone above and beyond to help me find clubs that fit my swing and price range. Everytime I come here I get a new tip that helps my game - they should charge for it! read more

I recently visited this golf store with my cousin and had a terrible experience. The staff was extremely rude and didn't acknowledge me at all. It felt like they were being racist, as they were friendly and helpful to other customers but completely ignored my cousin and I. I would not recommend this place to anyone and will never go back. Also, when I gave them my feedback on Google, they told me to send my complaint to an email that was faulty and not active. I'm sure it was on purpose. Do not shop here. read more

Wanted to buy some new irons. Vic was absolutely fabulous. Gave me a variety of clubs to try out and also some great tips. Nice to have such personalized service read more

There isn't a whole lot to look forward to when shopping here. The club fitting area is OK. I didn't feel like I was set up properly. Generally the staff are friendly but I did notice that they didn't speak to me so much as they did my husband. I felt like I had all the more questions and what not but because he's the one who is more familiar with the game, they didn't want to talk to me so much as they did him. He left, only having purchased a TM hat. Used clubs sell for reasonable prices. Unfortunately, I feel like they really low balled us on some trade in values on some clubs that my hubby had bought in. Parking is easy and ample, not to mention free. Again, there wasn't anything that really excited me about this store. This felt like the usual visit to any other golf super store. Eh. OK. read more

The Golf Mart - Bought a hat - Golf Equipment Near Me - Escondido, California

If you are any shade of brown good luck getting any service, I went to this location and stood in front of the register for about 15 mins not once was I acknowledged, by the people working at the cash registers. Got to the point where even the customer ringing up kept looking back and forth wondering who was gonna help me. Ended up waiting until someone asked my girlfriend if she needed help in which I finally asked if I could see the price of some Oakley glasses they had, in which the employee went up to the glass case ( as if the price was visible which it wasn't) then told me he would find out the price. Told me he needed keys to open the case where he left went into the back for another 5 mins in which he didn't bring any keys back. Had a conversation with his coworker about something else then went to the original glass case he needed keys for reached underneath the desk and instantly opened them. It's almost as if they hate making money at this location. read more

The salesmen don't greet anyone and ignore the customers They don't know. Weird, too bad their sales could be tenfold otherwise. And it's always been the same way, regardless of when we visit store. read more

What a great experience! I'm an avid golfer and a bit of an equipment junky. I recently went through a complete equipment overhaul and the guys at Golfmart were awesome. Kyle helped me get into some great new clubs and Craig was super accommodating in helping me get into a new cart bag. Kyle was really helpful in my fitting and helped me understand what the number meant, what was causing the ball to do what it was doing. Not once did I feel like he was losing his patience or talking over me. I am thrilled with my new clubs and highly recommend GolfMart Escondido! Keep up the good work guys! read more

I see other posts of similarity so will share that EVERY time I walk in here there are 2-4 employees behind the cashier desk area. NEVER have I been acknowledged when I enter the front door. Went in Friday with 11 clubs in tow for new grips...stood there a moment and had to get their attention to ask if I should proceed to the back for this service. I always figure it's because I'm a woman but since there are posts in this regard from men, I now know it isn't a Gender issue, just BAD MANAGEMENT AND TRAINING! Too bad since this is one of the only golf stores in the area so I regretfully must continue to go here... PITY THAT SOMEONE AT GOLF MART DOESN'T PAY ATTENTION TO SOCIAL MEDIA REVIEWS AND TAKE ACTION SINCE THIS SEEMS TO BE A COMMON EXPERIENCE AMONG THEIR CUSTOMER BASE. One bright star in their sky was Benjamin at the service desk...a very enthusiastic YOUNG man who knows how to treat customers and will go far in life. Kudos to him in spite of the otherwise toxic-feeling atmosphere here in Escondido. read more

It sucks writing this review because it's my local golf shop but this is the 4th time I've had a bad experience. The most recent experience is what I'm reviewing. I recently was fitted for Stiff Flex irons (current set is Regular Flex). I have a 3Wood I love in regular flex and wanted to match the new set. I Came into the Golf Mart and went immediately to the gripping/shafting area in the back. I asked if they reshaft clubs here as I get my clubs re-gripped yearly at the same location but have never had a club reshafted here. Dan (always there and always rude) responded with "of course I can reshaft, leave your club." I told him I needed to look at shafts/options and basically told me to order online and come back (fair as I don't think they keep much in stock). I came back today (2 days later) and went straight to the back. Dan was helping a gentleman finish purchasing/re-gripping a new set of clubs. The gentleman asked if it was okay to borrow Dan for help selecting the best golf balls/tees (which didn't bother me at all); Dan still had not acknowledged me. After waiting for Dan and the other gentleman to finish up (20 minutes in with no acknowledgment) a new customer came in asking to test out the Taylormade SIM2 Driver. Figuring Dan would hand him off to one of the 2 employees up front l doing nothing (didn't recognize them so guessing they are new), I waited. Dan proceeded to help the new customer test out the SIM2 Driver on the simulator. I waited another 5 minutes until I walked out. On the way out no one said a word, including the two new employees standing at the register cracking jokes with one another. Almost 30 minutes without a single employee acknowledging me. I get you probably make commission off selling Drivers Dan and the new guys probably just "don't get it" but I'm here every week buying balls, tees, grips, etc. Unfortunately I am now going to make the longer drive elsewhere as they've lost my business. read more

Several salespeople have passed me by. Not the best place if you want some help. So the research and go on line.

went into the store got very little help. was going to buy set of new irons. 3 wood driver, didn't did buy 3 wood and 5 wood for over 500.00. was going back tomorrow but don't want to give my money to them.Going to different store, not golf mart. no cash or senior discoun. read more

Vic helped me today with a full set of XXIO's. Fantastic service with excellent club knowledge. Great staff too !!!

I had a great experience at The Golf Mart in Escondido with a salesman named Vic Calicchia and a manager named Mark. I have arthritis pain in my hands, wrists and elbows which affects my golf game. Vic listened, treated me with respect and patiently led me through several club and grip options that significantly decreased my pain level and improved my performance. He also took the time to give me swing and grip instruction while we were evaluating different clubs. I decided to trade in my original irons for a new set and am so glad I did. The manager Mark gave me a very fair trade in value and also gave me a discount on my new set of irons. If you are retired and struggling with the your game due to pain or other issues I would highly recommend you work with Vic and Mark. read more

The Golf Mart in Escondido delivers the best service in the business. Every time I walk into the store, I am greeted by an enthusiastic sales representative. Craig and Mark are awesome... There are so many words to describe their professionalism. They both make you feel like they are eager to help. Eddy P. is the most knowledgeable person regarding equipment and the golf swing. He put me on the swing monitor and within 30 minutes I had more confidence in my golf swing than I have had in a very long time. He made a few minor adjustments to some of my swing faults and it was pure magic afterwards. I have shaved 6 points off of my scorecard. He was patient, professional, and extremely knowledgeable. I appreciate everyone in that store. Thank you Golf Mart Escondido for making me feel like family. read more

Great service from Marco and his team. Super clean store. The simulators are in fantastic shape. They gave me a fair trade-in price for my used clubs and a great deal on my custom ordered set. My new clubs arrived a week earlier than expected. Awesome experience. I highly recommend shopping! read more

Came in today for the first time. I am a new golfer , but do my research. I was looking for a new grip for a ping driver. Derek whom was currently re gripping clubs offered his opinion once I asked a few questions. I ended buying some re gripping tape and he helped me figure out how much length I needed to reduce the driver by before putting on the new grip! Thank you - I'll be back for bigger purchases ! read more

Friendly service, great knowledge, and no sales pressure. Vic was a great help. Fit me into my new irons without the hype of what's new and what's hot but more for what worked for me best, and I really appreciated that. That will always be my go-to location. If you're a beginner or a low handicap, go see Vic and he will make sure you get what you need. read more