RE: PWG It's a beautiful facility and I have been a member practically from the very beginning, transferring from the American Center on Ruffin Rd. Very recently, some "improvements" in lighting had been made, more specifically, the flood LED lights of the several thousands Lumens, very, very bright were installed in every port, right behind and above the shooter. The brightness of it is of a blinding intensity. I'm a competition shooter, and have been since high school time. After 75 y I still am, one can safely assume that I may know a thing or two about the shooting. The small stuff, breathing, heart- beat, grip, muscle or trigger controls, and v. important how to regenerate rhodopsin in my retina, so I can see sights/red dot and the target sharply. Recent lighting "improvements" shut off my pupils, and make that process impassible. I promptly complained about it to the staff, asking if I can turn that oppressive, and not needed light off, apparently there is no such option ....? Not the very flexible, friendly, American way approach, not to adjust it to individual preferences or needs, it's more like the North Korean way.... I made some simple attempt to screen it with something at hand, a piece of paper, but it was angrily and aggressively ripped off by one of the staff people. I was told that am not allowed to do that, yes, we are in North Korea full bore. I asked to speak to the manager, and at first, he was not available, finally, the owner ("John"?) (later on I learned that his nickname allegedly was "Jong, Kim Jong?") came over to my port on 25 yards range and we had a conversation. I explained my concerns, the John's, response was that he has been in "law enforcement for 40 years", and "we had 80 thousand customers last year" also, made the number of other excuses consistent with deflection and obfuscations, the usual stuff. Examples: i/ what would you do on an outdoor range on a sunny day...., ii/ the range has been certified as is, no changes allowed ... iii/ we can't turn off the extra lighting... iv/ no, you can't use any screen to protect your eyes from that blinding light ... v/ you can wear a hood, (authentic) vi/ you don't like it, you can find some other range Not much on the merit, though. Regards, AZ P.S. However, I have a little story to share about "John or Jong?" . After I joined the PWG I got an email from the range asking me to comment and make suggestions about the range, it was a new facility then. In my naivety, I did, on Yelp, I mentioned inadequate target lighting on 50y range, empties flying over partitions and hitting me in the face, etc. They eventually made all the corrections I suggested, but I was mercilessly harassed by the staff on his behest for months after that. He can't take any criticism. Once a cop, always a cop. Still, like that range a lot, but the lighting has to be adjusted, it's truly blinding. read more

I can't thank the staff enough at Poway Weapons and Gear for such an amazing experience. As a female new to the gun world, the staff was patient, kind, and extremely informational. Omarie stood by my side as I terrifyingly took my first shot. He spoke with my husband and I after the first class to come up with an educational plan to best fit our needs. Adam patiently helped me in my second class and stood by my side until I got it right. I now have a confident and consistent shot because of him- thank you! I would not have been as successful in the class without people like Adam standing by. My husband and I found ourselves enrolled in their classes due to an unfortunate experience, and I quickly went from feeling like a victim to confident with a handgun when my husband was out of town. In the past six months, there has been an increase of break-ins and two different neighbors were held at gunpoint in my relatively safe neighborhood. For the first time, feel much safer in our home after taking the courses and being informed gun owners. I went from having a baseball bat and pepper spray by my bed to now carrying my own gun and a member at the range. We started with the Intro to Handgun Course, then First Steps, and then Home Defense. I definitely recommend taking classes in that order, especially with everything going on in the world. You'll feel a whole lot better, and there is no place better to do it than with the staff at Poway Weapons and Gear. From the classes with Rich to Shane walking us through the process of purchasing our first firearms, they are beyond a great team! read more

So came in on Wednesday 5/22/19 to give this place another shot before I looked elsewhere for a better range/ FFL. WELL GOOD AND BAD- Good- The range staff seems to have got there things together finally, I do not feel unsafe like before when the previous employees and RSO's were messing around with guns on their hips. Had an amazing shoot and the range was pretty clean. The bad- after checking off the range I went to retail side to ask some questions. I was helped by a young lady with black ish hair, high pitched voice. She greeted me fine but that's not where my issue lies. It lies with this places hiring females who don't know anything just to get them in the industry. " I don't know anything I'm still learning I was hired to be a female employee here to get more of us in the industry and I went to school for criminal justice." Okay cool but you didn't answer my questions about the firearms you just gave me an excuse to why you don't know anything! Go ask a fellow staff member don't give me a sop story that you don't know firearms and that you miss your fiancé . 1) learn about them before telling a customer you have no idea or 2) ask someone. I will be back for the range but retail seems to not have their shit together with hiring newbies I get anyone can be trained but this girl did not seems to have the smarts for this industry even if you have some schooling in another area. Please fire and hire better people or retail it seems will lose everyone business but the range side of things will not per the reviews. Thanks poway for a good time shooting other than that no. read more

The actual range facility is nice.....brand new and clean. Although on really hot days it does get warm on the range. The folks working the counter for the range are great....they recognize people just wanna shoot. The folks at the range counter are the only reason this did not get 1 star. The people at the gun sales counter are a different story! Be warned! The fat guy with a buzz cut and open carry permit is a douche! He will treat you like sewage. My first purchase(PTR91 from atlanticfirearms.com) was a 15day ordeal. They are so busy that any gun which shows up from UPS takes 5 days of "processing". This means after UPS informed me the rifle had arrived at Poway Weapons and Gear it took 5 days for them to " receive" it. To me this means more employees please! When i finally got to pick it up i waited 60 minutes before anyone at the gun counter would help me. Just today i went to pick up another rifle i bought over the counter at their facility and had a terrible experience. This time their is no "receiving" delay as it was in stock when i paind for it so the actual serial number is already known before pick up. I showed up and waited for 45 minutes and was never even acknowledged by the staff. They are very serial and cant multitask at all. The fat guy spent 10 minutes talking to a customer who fell victim to the "your gun has not been received" bit. All the while 8 people in line to buy or pick up. I was so pissed off that i had to !eave without my new rifle. Cancelling my range membership and never buying from them again! read more

I waited a month to write this review so as to be more unbiased. I signed up for their basic rifle class. $150 for what they call a beginner course. the first 45 minutes were spent listening to an apparent megalomaniac, narcissistic instructor telling us what an awesome Navy SEAL and local police officer he is. he told us 'don't listen to anyone else because they don't know what they're talking about, just because they have a t-shirt that says instructor on it doesn't mean they are.' after 45+ minutes of hot air I asked if we were going to do any actual learning and shooting. he seemed upset. I grabbed my LWRC IC-SPR and walked downstairs. I requested a refund but was refused. I was told that there were several levels of classes and had signed up for the wrong one. I can see why they do this. to maximize profit. it only takes a few minutes to shoot 50 rounds no matter how slowly (the class is 3 hours). even for someone who has never held a rifle, to call this a class and charge $150 is a ripoff. I got nothing out of it, other than hearing what an awesome stud their instructor is for 45+ minutes. to top it off, in addition to being refused a refund, a tall blond male employee yelled out sarcastically, as I was walking out the door, "HAVE A NICE DAY." I turned around and noticed he was smiling and chuckling. I didn't reply. no reason to go down to their level. this is no way to treat potential customers, or anyone for that matter. Respectfully, Jorge Ramirez, U.S.M.C. honorable discharge, SDSO retired ... read more

I recently visited Poway Gear and Weapon Gun Range and Store and had the pleasure of working with the knowledgeable and friendly sales associate, Colin and Liz. Her and his expertise in firearms and gear were impressive and they willingness to help me find the perfect weapon and equipment left me thoroughly impressed. Colin was patient with my questions and provided a warm and welcoming atmosphere that made the experience at Poway Gear and Weapon Gun Range and store enjoyable. The range itself was top-notch, featuring a wide variety of targets, reliable equipment, and an overall professional and safe environment. The staff was attentive and ensured that safety protocols were maintained at all times. I appreciated the extra steps they took to ensure the safety of all patrons. The store section was also well-stocked with all kinds of firearms and gear, catering to both beginners and experienced shooters alike. I was able to find everything I needed and more thanks to the impressive variety of products on offer. The prices were competitive and I felt like I got excellent value for my dollar. All in all, I had a fantastic experience at Poway Gear and Weapon Gun Range and Store. The range was top-notch, and the staff was professional, knowledgeable, and friendly, particularly Colin and Liz . I would highly recommend this establishment to anyone looking to brush up on their shooting skills or purchase some high-quality firearms and gear read more

At Poway Shooting Range, known for its outstanding facilities, John creates a safe and encouraging environment for shooters of all levels. His classes are well-structured, ensuring that even beginners feel at ease while learning the fundamentals of firearm safety and handling. Advanced students also benefit greatly from his deep understanding of more complex shooting techniques and strategies. What sets John apart is his ability to tailor his teaching style to the needs of each student. He possesses a keen eye for detail, often providing personalized feedback that helps individuals improve their skills significantly. His passion for the sport and commitment to his students' growth is evident in every interaction. Moreover, John's dedication to safety is unparalleled. He consistently emphasizes the importance of responsible firearm usage, instilling a sense of discipline and respect for the weapons in all his students. This focus on safety, combined with his friendly and engaging teaching methods, makes learning at Poway Shooting Range a truly exceptional experience. In summary, John Woo is a highly recommended firearm instructor. Whether you're a novice or an experienced shooter, you will find his classes not only informative but also enjoyable. His expertise, combined with the excellent facilities at Poway Shooting Range PWG, makes for an unbeatable combination for anyone looking to enhance their shooting skills. read more

Best range in town. You pay a premium to be in a brand new facility in a stand alone building. Parking is spacious and staff is friendly. I don't understand the unfavorable reviews, those seem to be posted by very low iq individuals who don't comprehend safety, entitled, and don't respect a businesses rules. First, if the store policy is not to release information over the phone there's probably good reason. Second, if you're not able to produce valid id then why the H would you be entitled to use the facility? If they only allow legal residents in the facility than that's the rule. Please all you ignoramus' stay away, go to one of the dingy ranges with no rules. Now on the actual range, great experience. The new rules as good, uncase in your lane. You can tell they improved the range check in times, but that wasn't ever a issue for me because I don't mind waiting. The retail side is doing their best, and generally knowledgeable. My kid takes classes here with instructor Steven D and loves it. Gunsmith Mark is an expert! He's helped tune up a few of my toys, and knows everything about all the firearms on the market. Always a joy to talk to him. All in all, best indoor facility that's clean and tucked away in the hills read more

PRO: first time going into this facility to shoot and see what they have. great facility very impressive. The retail staff are very knowledgeable. great selection of guns and accessories. Prices are competitive. the guys at the range know their stuff and emphasize safety first which is what we expected specially today seems busy. Adam helped us first with the paperwork and explain the initial process. Once we got our paperwork he start on helping the others waiting. Once we were done with our paperwork about 15 minutes another range staff helped us, I think his name was Jun. he help us choose the guns we used and and explain how to use it. We had a great time. overall. CONS: On the way out there were couple of guys in red shirts talking in the office. I heard from the big body builder guy telling the other smaller guys some derogatory remarks ( i will not state what i heard) about the people in the range. if its directed to everyone including use it belittles us as customers. People like that shouldn't be working in great facility like this. no matter how great this facility is. the employees should be as great. Guess the so called 5 Star doesn't include the guys in red shirts. I will think twice before i come here again read more

Response to Travis D. Review. To address some key point based on your review. 1) We do not rent / loan out eyes and ear protection due to sanitary reasons 2) Our Range Associates are train to inform all our guest about the cost of the safety test and card. The $5.00 charge includes SHOOTER SAFETY CARD that will be given to you at the time of your visit or upon your return. The card itself is a hard plastic much like your driver's license. its not one of those laminated type cards. 3) The Range is equipped with a state of the art Filtering system that filters out LEAD Particles and injects FRESH air from the outside into the range. Our Philosophy is to always promote safety first to all our GUEST and employees, thus having such a filtering system is one of the steps that we have taken to uphold our philosophy. SIDE NOTE: ****Normally going into a indoor range that is climate controlled per say, that particular range is recirculating the air inside that range and not properly filtering the lead particles out. Thus being able to keep that type of range cold**** Overall, The Staff and Management accepts any and all constructive criticism to better serve our Guests. Thank You. read more

Owner replied and didn't even see comment about ME AND MY WIFE BEING DISRESPECTED but called me disrespectful to his employee that I called out personally? I guess when someone introduces themselves with are no longer allowed to use their name in a review if you have an issue with THEM. Last but not least I LOVE that females want to work in this industry I have family and friends around the us who work for ranges, that's is not my issue and I'm not being sexist, I am saying hire females who know their stuff and not brand knew for when I come and ask questions about a firearm I'm Interested in I get a deer in the headlights look. Also again I will not give an employee respect when he OR she does not give it to my wife and i. Way to make yourself seem like I was victimizing you. Another way you can tell this range doesn't care about their customers. Lost my business will not be back to see if you guys redeem yourself. Also if you look at their reviews it seems like the turnover rate is high!! Good luck with this place and future employees maybe beware read more

I had such an awesome experience at Poway Weapons and gear shop. I have never touched or shot a firearm before and was very intimidated to say the least. When I first walked in I must have looked very lost because Eric came right over and started talking me through everything, from the perfect gun to start out with and the reason why (The special features, weight, and safety mechanisms). Then it was time to handle the piece so I met Adam. Adam was wonderful. I told Adam I know nothing about firearms. Adam was beyond patient. He went over everything about handling a firearm. He made sure that I felt comfortable holding, loading, and shooting. When I went in to the range the red shirts were calm and helpful as well. I felt comfortable enough that I called the family and invited them down as well. Thank you Eric, ADAM, and the whole PWG for such a great experience. Highly recommended for beginners. read more

I was a first time purchaser and nearly clueless about firearms. I had no idea about the process of purchasing a firearm. Truthfully, I was concerned about being criticized for my lack of knowledge in the process of buying a firearm. Thankfully, I had a fantastic experience with a very helpful employee, Steve, who made it VERY easy to understand by printing a few handy documents and using a pen and highlighter to show me what I'll need in order to complete a background check. On my next visits I made sure to ask to work with Steve because he seemed to remember our previous interactions which made for a very welcoming experience. The process was 100 times easier than I thought it would be and if I were to purchase another firearm, I wouldn't hesitate to purchase from Poway Weapons & Gear again. Thank you Steve and thank you Poway Weapons & Gear! read more

PWG is the go-to spot for everything you need! Their selection is absolutely incredible--whether you're looking for gear, equipment, or accessories, they've got it all. It's a one-stop shop with an impressive variety to choose from, making it easy to find exactly what you're looking for. The service is top-notch. The staff is knowledgeable, friendly, and always ready to help, whether you're a beginner needing guidance or an expert looking for something specific. They truly go above and beyond to ensure a great customer experience. On top of all that, the value is outstanding. Their prices are competitive, and you can tell they care about offering high-quality products at fair prices. PWG sets the standard for great selection, excellent service, and unbeatable value. I'll definitely be coming back and highly recommend this place to anyone! read more