I don't usually take time to write a review. I fact this is a first for me but this was not a small problem. I want to address the incredibly horrible experience I had with National Armament. I went there on a referral because I heard they had a Colt Gold Cup; it's very hard to get. As it turns out, they did not have one but could order one for me immediately. I went for it, gave them $1,200 cash (their insistence on cash) and I waited and waited and waited. As I said, it was "Very hard to get." So I expected to wait but several months later I decided to give up and asked for my money back.
I was made an offer instead; one of the owners had a Gold Cup (registered but never fired) still in the box. They'd be willing to sell it to me with the understanding it technically was not new, it's already registered. I accepted the offer and waited and waited but nothing happened. I called about the wait and was told the gun was gone. They said, one of the shop owners (Johnny) pawned the gun! They offered to sell me something else instead, a Ruger model 10-22 rifle. Not an even trade by a longshot, besides I already have one.
I asked for my money back and was given more bad news. They spent my deposit money and had nothing no money to give me. I was very upset, putting mildly, and gave them 2 weeks to come up with my money. Two weeks later, I got nothing. I gave them three weeks. Three weeks later I got nothing. Finally, I was told Johnny left the business in total disarray. They had NO MONEY, nothing to give. But they could get me something else, another 45 Cal. 1911 perhaps? I decided to cut my losses and settled for a Springfield. Not a Gold cup but better than a $1200 hole in my pocket.
The Springfield is several hundred less than a Gold Cup. I got the Springfield but they did not have my change. Remember, they had no money anywhere. It took months to get my change and I had to hound them and hound them until I finally got it.
I AM NEVER GOING BACK TO THESE GUYS. A guy at work asked me about these guys and I told him... "If my a$$ was actually on fire and they were selling buckets of water for a penny, I would not buy one from them!!!"
This was the worst customer service experience EVER. Plus, spending a customer's deposit on who-knows-what is terribly unethical and probably illegal. Also, they claimed to beat Turner's prices, not so. Same price and Turners has tons of guns in stock, National has so little inventory, everything has to be ordered and that adds to your wait.
Jorge R. read more
