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    The Floor Store

    4.2 (292 reviews)
    Closed 11:00 am - 5:30 pm

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    Services - The Floor Store

    Carpet installation

    Floor installation

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    Reviews With Photos

    Finished product

    What can I say. These guys are great! From the sales team on down to the installers, high quality, professional and detail oriented. They just do things right. A big thanks to Roberto and Jason are in installers, wow! Top of line and straight up professionals, I highly recommend these two experts. Also a big thanks to Reggie the store manager and his assistant Tiffany for holding it down when he was out on vacation. The Concord store is where to go. Larry the owner of the Floor Stores should be proud of his team unlike Abby's carpets, which is a rip off. Once again, I highly recommend the Floor Stores. Any location, the service will be always consistent. Thanks again, Dominic

    AFTER - cali legends LVP: South wind oak
    Marisa P.

    This review is for my experience working with CURTIS who was absolutely AMAZING! Curtis was so genuine, helpful, courteous and responsive with planning and scheduling the install of my new floors. He really worked hard on my house project and was a 10/10 for customer service. I had tile and engineered hardwood floors removed and installed LVP (luxury vinyl plank) flooring. I wanted one consistent flow of floors for the entry and living space of my home. I'm so happy with the way my floors turned out! I choose CaliVinyl Legends flooring "south wind oak" color. I was on a tight deadline and Curtis went above and beyond to get this project done for me and bent over backwards ... such a great employee and caring person over all. He made my experience in choosing the Floor store an easy one with his excellent service!

    Stairs before

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    2 years ago

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    Kelly F.

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    4 years ago

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    Larry F.

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    4 years ago

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    Larry F.

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    4 years ago

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    Larry F.

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    4 years ago

    Had some trouble getting them to respond. But they got back to me and we are very happy with the floor...

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    Larry F.

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    3 years ago

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    Larry F.

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    2 years ago

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    Kelly F.

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    7 years ago

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    5 years ago

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    3 years ago

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    Kelly F.

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    2 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    Larry F.

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    4 years ago

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    Larry F.

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    7 years ago

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    Jennifer T.

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    5 years ago

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    Larry F.

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    5 years ago

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    Larry F.

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    2 years ago

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    2 years ago

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    Kelly F.

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    2 years ago

    We needed new flooring and Teza was great to work with, everything was schduled within our time frame and the floors look great.

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    6 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    Jennifer T.

    Thank you so much, Debbie!

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    7 years ago

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    Page 2 of 8

    Ask the Community - The Floor Store

    Review Highlights - The Floor Store

    I had gotten hardwood flooring on 3 separate occasions, and Tiffany helped on each of the purchase process.

    Mentioned in 23 reviews

    Read more highlights

    Fleury's Floor Covering

    Fleury's Floor Covering

    (130 reviews)

    We recently had new vinyl plank floors installed by Fleury's and couldn't be happier with the…read moreexperience. This was our second time using Fleury's. The first was about ten years ago for another portion of our house, and once again they did an outstanding job. They were helpful in selecting a flooring pattern that matched our previously installed floors, and the estimating and scheduling process was straightforward and easy. The installation crew paid close attention to detail, and you can tell from the work around corners, transitions, and trim that they take pride in their craftsmanship and quality. We also appreciated how transparent they were regarding areas where our subfloor was uneven (which we knew would be a problem going into the job). They assessed the condition, explained the available options, and then corrected the subfloor so the planks could be installed the right way. Having a section of our hallway flat when it's been uneven for years has been a great bonus. It's reassuring to know a company like this exists in Concord. Fleury's is the only place I would use for flooring in the future.

    We first used Fleury's Floor Covering 11yrs ago for a hardwood floor repair/replacement due to a…read morefridge water leak. Fast forward to present day and time to replace 30yr old original carpeting upstairs. Because our prior experience with Fleury's went so well, naturally we returned to them for phase 2. I started with Chris at the store to present the project and he made suggestions for makers and brands to best match the Brazilian Cherry we had downstairs. Patrick was up next with onsite inspection, measurements, and bringing over samples. A complementary (and upgraded) product was chosen and install timeline was set. Javier and Kiko were next on the scene and took only 5 days to demo carpet, prep and level subfloor, and install flooring and baseboards in 4 bedrooms and a hallway. Patrick came by a couple times to check on progress and made a great suggestion to add additional underlayment. That - combined with their tried and proven method of gluing and nailing down the floor - made for the most solid-feeling hardware floor installation I've ever encountered. I'm a pretty picky customer, so when I tell you their craftsmanship, attention to detail, and finish skills are top notch - believe it. Prices and labor these days are pretty much standard all around. But if you receive this level of workmanship and flawless results, you sleep better knowing you made the right decision. Can't say enough about my experience with Fleury's. 10/10

    Concord Carpet And Hardwood

    Concord Carpet And Hardwood

    (87 reviews)

    Concord Carpet and Hardwood, installed our engineered Hardwood floors in our entire home . We…read morelive our 'Devine Collection Bravada color is Rhône' floors. Barbara our sales person is very organized and easy to work with; the installer Fernando did a great job, especially with the transition area. I give the a 5 star review! I highly recommend Concord Carpet and Hardwood.

    Mark, Johnathan and team are amazing! A few years ago, I hired them to redo the flooring in my…read morekitchen to the beautiful Gaia America Cherry LVP. This year, I wanted to replace the carpet throughout the house with the same. After getting several bids, it was clear that CCH was the best price BY FAR. They even worked with me and the manufacturer to get extra discounts since I would need to redo the kitchen as well to match the latest LVP version. They finished the job (~1900 sqft) in just about 4 days and they even helped move many items including disassembling my master bed, at no additional cost! The team is super respectful, and the attention to detail (while not perfect) far exceeds what I would expect given their competitive price point. I am also really impressed with Mark's responsiveness over text, providing updates and responding to concerns - including after hours! His and his team's level of customer service, again, is really top tier. For example, when his team accidentally broke a couple of ethernet cables, he offered to deduct the cost from the bill right away. And at the end of the job, he encouraged me to compile a punch list of any issues that needed to be addressed in a return visit, which should happen very soon. Despite pretty much all of the work being finished - he has not asked for the 2nd half follow up payment yet - not until they complete the punch list at the followup visit. Really commendable company! I also love the music the install team plays during their work (they are also willing to turn it off if the customer needs it quite). So I was thrilled that they were willing to send me the youtube play list. Happy to recommend this company for your next flooring needs! I may even be trying them out for a bathroom remodeling project soon via their partnered remodeling company. Fingers crossed!

    Diablo Flooring - Diablo Flooring - Danville,ca

    Diablo Flooring

    (75 reviews)

    We recently had laminate flooring installed throughout our entire home. Unfortunately, our…read moreexperience has been disappointing, primarily due to persistent noise issues. Walking across many areas of the floor produces noticeable sounds, which detract from the comfort of our living space. When we brought this concern to the installer's attention, they dismissed it as "normal." This response left us feeling as though our concerns were not taken seriously, and we are now left with a problem that affects our everyday life. What We Liked * The sales representative at the Danville showroom was very helpful when it came to choosing flooring samples. Their assistance made the selection process easier. * Although the cost was higher than other estimates we received, we chose this company because their measurement process was thorough and detailed. Major Drawbacks * There is consistent noise whenever we walk across the floor in many areas of the house, and the issue has not improved over time. * While the installation was completed, we felt that our concerns were not addressed adequately afterward. * The installer insisted that the noise was "normal" rather than providing a clear solution or inspection plan * When we brought up the noise issue, the installer attempted to fix it by adding more nails to the stairs and applying a solution provided by the manufacturer, but these efforts did not resolve the problem. Later, Brian, the owner of the company, visited our home. He did not introduce himself at the time, and after walking the stairs, he claimed the noise was caused by his ankle. After inspecting the house, he concluded that the noise was "normal" for floating floors and said there was nothing further he could do. * Even though they removed the samples from the showroom and stopped selling the brand installed in our home due to other customer complaints, they still refused to address our ongoing problem. Because the walking noise is so noticeable and our concerns were dismissed as "normal," we cannot recommend this installer. Brand/Color: Aquaproof XL laminate flooring manufactured by AquaProof Floors, part of HF Design LLC. Installed: October 2025.

    The best. We did…read morethe old-school process to get our living room carpet updated: find three well-rated floor vendors, get quotes, have them measure etc. We felt most comfortable with Diablo Flooring, from the in-store rep to the estimator. Value was there, and everyone we dealt with seemed authentic, relaxed, with no "sales pitch" and no "artificial" tone. Their installers came out and did a wonderful, professional job. We couldn't be happier with the end result. I deal with a lot of home improvement vendors throughout the Bay Area because of my line of work. I'm keeping Diablo Flooring at the top of my flooring list.

    The Floor Store - carpeting - Updated May 2026

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