Been in a few times after work and had a few good and bad experiences. First off I love the concept…read moreand my favorite or home location is Anderson which has been great. However the Montgomery location falls short of my expectations. Every time I'm in there I asked for non advanced and am given the same room regardless well today they said the advanced was the only one available and it was that same room, I feel like I'm always being played here... I don't mind the advanced cold plunge but I'd sure prefer the other one. Also my first experience was great here with staff and every other since I feel as if I'm a bother to them. I don't typically make an appointment but I don't mind waiting because it's hard for me to guess my off work time so I'd hate to make one and not be able to honor my commitment. I definitely understand it's busy mornings here but friendly goes a long way. I do appreciate the efforts to accommodate but I guess I'll start making appointments to see if something changes. Are we charged for appointments if we can't make them?

Very clean. Tge sauna is top notch as is the cold plunge…read more Everyone there is helpful. It is a great rejuvenation.

Had the dermaplaning facial today and my skin feels amazing. Julie does an amazing job. Relaxing…read moreand professional environment. I will be back.

I visited the Mason Skin and Float Center at the beginning of November for dermaplaning and a…read morefacial. Julie was my esthetician, and she was incredibly knowledgeable on what services were needed for my dry skin. The dermaplaning left my face SO smooth, and I swear it changed the overall look of my skin, too. Super painless and a fairly quick process. As someone who usually wears face makeup every day, I've since been inclined to not put anything on but mascara. Maybe it's a "good skin month," although I'm much more inclined to say it's from Julie's treatments. I already scheduled another appointment for December! You won't be disappointed!!

Hotworx provides an amazing experience for detox coupled with strength training. Yes, the required…read moreequipment will cost extra, however, maintaining good health is cheaper than going to the doctor's office. The weight section provides additional strength training options or a break between sessions. After intense sweating that's good for the body and weight lifting- I feel ready to start my day.

I switched from planet fitness and I love Hotworx! 24/7 access, the door locks so you feel safe and…read moremost importantly the workouts make you feel brand new. You sweat out all of the toxins and feel like a brand new person every time. I also love the weights in the back so I can mix strength training with the sauna workouts!

We joined TriHealth Pavilion because they offer a variety of classes and have a good selection of…read moremachines. The staff seem to be well-qualified for their jobs. We don't tend to use the shower facilities or steam/sauna areas, but the exercise machines are well-maintained and it's not over-crowded. Plenty of towels for working out. I even left my earbuds on a treadmill once, and they were turned into the desk and I got them back :). One thing that I wish they would consider...the ambient temp in the exercise area is way too high. I have to bring my own portable fan to use on the treadmill. I'm wondering whether the temperature is according to ACSM guidelines....

Amazing customer service, super clean, and always having new programs and services. Not only best…read morefacility in area, but nationally recognized too!

Everything about this place is amazing. I have plenty of experience with saunas (IR and…read moretraditional) in other cities but have been looking for a good place in Cinci to pop into for a good heat session. Online booking makes finding an available time even easier. When you check in, the place is absolutely spotless and the staff very friendly and helpful. I can only review the IR sauna so far so here goes: The saunas are private and spacious enough to lie down or sit up. You can control the heat and/or timer which is also very nice. There is chromotherapy (light therapy) inside the sauna and you can set it to whatever color you choose. Inside the room is a robe, socks, towels and bottles of water to keep you hydrated. There's not much more you can ask for. Tips: -You will be hot and sweating when you finish so dress appropriately and take the time you need when you finish - If you want something other than water, bring it. - Maybe bring a stick of deodorant to get you by until you can shower at home. - Book early, there is only 1 IR sauna and it seems to book up

ChillRx is unlike any place I have ever been! I was made a believer after my very first treatment…read more I felt so refreshed after getting out of the whole body chamber and could have easily fallen asleep during the cryo facial. The next day I didn't have heavy legs during my run and minimal muscle soreness after weights. I deal with the pain of fibromyalgia almost daily and Cryotherapy is finally something that helps alleviate my pain in a safe and natural way. The best part about it all is how welcoming and friendly the staff is. They answer all of my questions with a smile and never make me feel like I'm asking something stupid. They were extremely patient and overall kind. The owner wants the community to feel their best and it shows. I can't praise this place enough!

I love this gym!!! It is for every body, wherever you are in your fitness journey!! I do personal…read moretraining twice a week with Luis, I spin with Cheryl twice a week and I will do a team training class or do some cardio in the movie theater room! I also take advantage of the tanning booth and sauna!! Personal training with Luis is awesome! He tailors my workouts to my strengths and pushes me to be better! Cheryl's spin classes are the absolute best! She takes the time to know all of us personally and challenges us to be the best versions of ourselves! Her music is so much fun too!!! This is the gym for every person that wants to be serious about their workouts and health without worrying about creeps hitting on you!

For the most part this is a great place to workout. There are plenty of machines, weight benches,…read moretreadmills, and elliptical machines. Most of the staff are helpful if you have questions and a few even will walk around and help if your technique could be improved. The downside is that if anything is broken, it may stay broken for months.

I LOVED my massage with Sophia. I wanted medium to deep pressure, and she absolutely delivered…read more After the massage, Sophia acknowledged the tension I was holding and thanked me for coming in. The entire staff was friendly and great at their roles. I can't wait to go back!

I've had a couple of massages here. They've all been fantastic. Most of them have been couples…read moremassages. I've always been super happy with the services. My wife's last massage left some to be desired. Hopefully that was a one time step down. The facility is really nice and clean. Comfortable robes. Very nice changing area. The waiting area is also relaxing. It's expensive, but so far has been worth it. Except for once.

Great customer service by the manager Eljay !! Clean gym! Great machines and amenities.read more

Lied to me about this place staying open. The bathroom is always missing items and the dry sauna is…read morea petri dish for disease.

This place is now called Zen Den Healing Studio. I found them when I was looking for a float…read moretherapy as a part of a birthday gift for someone. Months later I came to visit Cincy and we decided to go in for back-to-back sessions as first-timers to share the experience together. Chantell (the owner) is amazing. She managed and maintained the whole place by herself, I don't think she ever sits down for more than 5 seconds. Understandably when I called, it often reached the voicemail instead, but when she was available she immediately returned my calls and she also left a very very detailed voicemail in trying to accommodate our last-minute request. Keep in mind that it was during the holiday break, with the spa closing several days and amidst fully booked dates. You can also text the number instead of leaving voicemail, just FYI. She returned both my voicemail and my text, how's that for thoroughness. I'd rate her customer service 10 out of 10. She was super friendly, professional and her customer service skill is above and beyond. While we weren't able to go in for back-to-back float therapies, she was able to make arrangement so both of us could come in during the same time slot. I did the infra-red sauna and he did the 60-minutes float therapy. When we arrived, the place was just opened and they just restored everything from power outage earlier that morning. Despite the stressful start of her day, Chantell immediately greeted us warmly with a big smile, her energy pulled you in and really made you feel welcomed. She immediately sat us down with a tablet to fill our form. There's a desk where you can help yourself with some tea and chocolates. She gave us a tour of all the services they are offering: cold plunge, float pod, infra-red sauna, meditation room and massages. Wowee.. a one-stop relaxation haven for sure. The cleanliness of the entire establishment was immaculate and every room was well-organized. Though the earlier power outage did seem to cause disruptions that morning, for example the water wasn't hot enough for tea before our session began, and some of the functions (like music and light switch) were experiencing some technical difficulties when he was in his float pod. He also forgot about his neck support (user error) so it took him longer to relax. All in all, he said it was an interesting experience but would recommend going in for the float therapy pre-relaxed first, maybe after a massage. But FYI, it typically takes 20 minutes for your body and mind to relax, so if you want to float, I recommend doing a 60-minutes session. You can float with tight swimsuit/swimpants, or if you're planning to go in your underwear, don't forget to bring spare! My infra-red sauna was amazing. Chantell gave very clear instructions, and she walked me thoroughly how to start the 30-minutes timer, music and how to set the temperature. The light therapy feature was out of order but it didn't really affect my infra-red sauna all that much. The heat felt fantastic. I was sweating like a really good workout. It simulates a great calories-burning cardio workout very well. I was afraid that it would ruin my lash extension but I'm happy to report that it did not. The same with the above mentioned, it took me about 10-15 minutes to quiet the mind and completely turn my brain off and surrender to relaxation. For infra-red sauna, you'd go in nude but they provide towels if you want to partially cover up or wipe off sweat. In every room there's a rain shower, complete with washcloth and towel, plus the body wash, shampoo and conditioner smell sooo good. While I was done with my session, I waited in the waiting room and she made sure to check on me if I needed anything. All-in-all, despite the hectic morning and some minor technical difficulties, I knew Chantell bent over backwards to provide us the best service and to accommodate our last-minute requests, I was very pleased with how we were treated and with my first-time infra-red sauna experience. I wouldn't hesitate recommending this place for sure.

First time at this spot !!! Very professional! Straight to it ! Her hands was not rough at…read moreall....very relaxing when I walked out I felt like I could break dance and moon walk