I have struck out twice with trying to find a family dentist for my family of four who has similar values. Hurts ten times worse when the person berating you and casting judgement is a brother or sister in Christ. Single mom of three, veteran, council member, genuinely someone who tries to do good and give back to the community. My downfall, as a single working mom juggling so much sometimes I run late when putting adding something new to our life. I sought out this dentist solely due to what I thought was shared beliefs. I have a son who is twelve and has a fear of shots and has two cavities. I was ten minutes late and let my son go inside first while I parked, got my one year old daughter out of the car, and sent a work text. I hadn't gone through anything like this before and for some reason I was under the impression that he would go in get gas, there would be some time to allow it to go into effect and then it would be time for the fillings which I intended to be inside for. I had already spoken to the dentist about the laughing gas and requested it for my son at our last visit. I got a call from the front staff asking if I was coming in to which I said yes. I was not told at that time that they were waiting for me. When I came in my son was in the waiting area in a chair crying. The dentist pulled me back to his office ridiculed me stating he was not going to treat my son said "I'm not dealing with this", "this is a waste of everyone's time", "I'm not starting my day like this", reiterated the fact that I was late and I should've been in there. All this while he sees me holding my one year old and just kind of insinuating I was being a bad parent and my son was the bad kid that's just too much for him. My boys are so sweet don't get in trouble at home or school just one has a fear of needles and I wasn't aware of the full process. I thought I had time and wanted to avoid my daughter freaking out disrupting clients so I was trying to not have her in there the entire time, but I hadn't realized there wouldn't be much time in between my son receiving his shot and getting started. It would have been nice when I received the call to come in to know your son is emotional/hysterical and needs you. I kind of just thought they were checking to ensure I was here before they treat and that I didn't drop him off and/or that I would need to pay immediately. Hind sight is twenty twenty and I wish I would've planned ahead for school traffic and just walked in at the same time. Either way it would've been nice to be treated with grace instead of harshness, judgement, criticism, frustration, and rejection. The front staff and dental hygienists we encountered were extremely sweet and kind, but apparently the dentist we saw only is when we are not an inconvenience. Doesn't help that I just so happen to be of brown complexion. So if you tend to run behind or you yourself or children need some TLC I would recommend checking with another dentist office or trying a pediatric dentist. read more
