What an amazing dentist office. People that care about your needs vs how much the dentistry wants…read moreto get out if you. I highly recommend this office.

I was a patient here for years. I am disappointed with how this practice is currently run. I was…read moretold to sign a form acknowledging HVP can cause oral cancer. But initially, it was given only to the female patients. I researched this and found that 90% of new oral cancer cases are in men. The doctors didn't like that I said something about giving the form only to females. They subsequently dropped me as a patient for challenging them. They also wanted to put bite wings in my mouth for x-rays when a periodontist specifically said not to. I let them know about this too. Then I got a message to go somewhere else for dental care. There are other dentists in the Libertyville area to go to. I already signed up with a lovely all-female practice and am much happier,

I would recommend Dr Yosafat if you're looking for a new dentist. He's a very nice guy and he does…read morea great job.

From the owner: Specializing in: - Dentists…read more- Cosmetic Dentistry

I really wish I could give this place a negative star !! I had a broken wisdom tooth extracted…read more4/21/25 from twin dental! It resulted in Bell's palsy- not a single care from the dentist and after he told me "ummm I need to go research this" I knew I was in trouble. Almost a full year and I'm not 100% healed. After he gave me a bs prescription- no more follow ups to see how I'm doing, no further instructions on what to do. Only called to collect money. So I've racked up bills from my PCP, a new dentist and even an ENT just to prove it wasn't caused by my ears. I've racked up THOUSANDS in dentist/medical bills due to their lack of care. DO NOT EVER GO TO TWIN DENTAL!!! Im still being harassed for a $60 payment when they have already collected $400 from me and $500 from my insurance TO PULL ONE TOOTH!! They didnt even give me pain meds, not even a low dose one until i was in so much pain. And instead of calling it to the pharmacy- they told me i had 20 minutes to get it from their office aa they close early on friidays. Never in my life have i ever paid that much for an extraction. Or had a dentist who was etremely nonchalant about what HE had done!!(Even when i didnt have a job/insurance I only paid $160 and the emergency dentist on a friday at 7pm pulled it.) i will however, send them all my bills for the year of follow up ive had to deal with for their mistake. I have included a picture from the day before the procedure - the day of, the day after, a pic when i was being weened off the medication after 6 month of high dose steroids (due to the dentist prescribing a an extreme low dose that did nothing) and two additional pictures from this year 4 months post steroids two more teeth were also shattered due to the steroids and so I was deathly scared of getting those pulled, until this morning. I had no idea that a dentist office could be caring and comforting. But shoutout to Meier dental and Cincinnati oral surgeons for extracting 3 teeth (the two shattered and my last wisdom) under anesthesia, prescribed me a pill before I went in, had antibiotics on order, Tylenol 3 on order for pain. Sent me home with an ice pack and enough gauze to last a life time. My total out of pocket $600. Insane difference. These people took my life from me for almost a year. Due to being on steroids gained ao much water weight I had Charlie horses when I walked!, I also had high blood pressure, pre diabetic along with absolutely no energy and not being able to breathe all due to the side effects of the steroids I had to take to fix what THEY did. SO BEWARE OF TWIN DENTAL. Or at least if you find anything suspicious or wrong speak to a malpractice attorney IMMEDIATELY

I really wish I could give this place a negative star !! I had a broken wisdom tooth extracted…read more4/21/25 from twin dental! It resulted in Bell's palsy- not a single care from the dentist and after he told me "ummm I need to go research this" I knew I was in trouble. Almost a full year and I'm not 100% healed. After he gave me a bs prescription- no more follow ups to see how I'm doing, no further instructions on what to do. Only called to collect money. So I've racked up bills from my PCP, a new dentist and even an ENT just to prove it wasn't caused by my ears. I've racked up THOUSANDS in dentist/medical bills due to their lack of care. DO NOT EVER GO TO TWIN DENTAL!!! Im still being harassed for a $60 payment when they have already collected $400 from me and $500 from my insurance TO PULL ONE TOOTH!! They didnt even give me pain meds, not even a low dose one until i was in so much pain. And instead of calling it to the pharmacy- they told me i had 20 minutes to get it from their office aa they close early on friidays. Never in my life have i ever paid that much for an extraction. Or had a dentist who was etremely nonchalant about what HE had done!!(Even when i didnt have a job/insurance I only paid $160 and the emergency dentist on a friday at 7pm pulled it.) i will however, send them all my bills for the year of follow up ive had to deal with for their mistake. I have included a picture from the day before the procedure - the day of, the day after, a pic when i was being weened off the medication after 6 month of high dose steroids (due to the dentist prescribing a an extreme low dose that did nothing) and two additional pictures from this year 4 months post steroids two more teeth were also shattered due to the steroids and so I was deathly scared of getting those pulled, until this morning. I had no idea that a dentist office could be caring and comforting. But shoutout to Meier dental and Cincinnati oral surgeons for extracting 3 teeth (the two shattered and my last wisdom) under anesthesia, prescribed me a pill before I went in, had antibiotics on order, Tylenol 3 on order for pain. Sent me home with an ice pack and enough gauze to last a life time. My total out of pocket $600. Insane difference. These people took my life from me for almost a year. Due to being on steroids gained ao much water weight I had Charlie horses when I walked!, I also had high blood pressure, pre diabetic along with absolutely no energy and not being able to breathe all due to the side effects of the steroids I had to take to fix what THEY did. SO BEWARE OF TWIN DENTAL. Or at least if you find anything suspicious or wrong speak to a malpractice attorney IMMEDIATELY

I have to brag. I absolutely hate going to the dentist. I had a horrible accident when i was 16…read moreyears old, and knocked my front tooth out and chipped another. I have had a fear of the dentist ever since. I start shaking, and get real nervous. I recently moved to Fairfield and decided it time for something permanent. Dr. Richter gave me a new implant and crown and i couldn't be more happy. The staff is so amazing and they make you feel so relaxed and comfortable. They definitely have a family environment and they do everything they can to make things possible. I am now 33 and have the smile i have been wanting since i was 16. I have found my forever dentist.

From the owner: Feeling at home at the local dentist office is effortless when your facility of choice is Fairfield…read moreFamily Dentistry. Walk in with a wide smile, just to leave with an even healthier one. A compassionate staff and versatile dentists team will provide quality, affordable care for every member of your family. A Cincinnati mainstay, this dental group has been operating at the same location for 30 years. With each passing decade, patients admire and appreciate Fairfield's caring attitude toward them and their circumstances. From pint-size patients to denture candidates, each individual is greeted with a smile, reassured with knowledge, and pleasantly surprised with each staff member's tactfulness. Much like true extended family, all patients are treated equally regardless of their financial circumstances. Whether an individual needs a dental exam or he could use a set of veneers, he can come to Fairfield Family Dentistry knowing that he will not be turned away for lack of dental insurance. A diversified skill set ensures quality dentistry. Fairfield's accomplished dentists are just as familiar with performing root canals as they are with teeth whitening. Multiple family members may share a dentist even if each requires a different dental treatment. Fairfield Family Dentistry is fully-equipped to deal with dental emergencies...

I had an absolutely amazing experience here. I had all of my teeth extracted and went immediately…read moreinto a temp denture. Every time I needed adjustments I was seen quickly. They listened to my concerns, even though being a new denture wearer, we hardly know what to be concerned about. I will always recommend this place. No two denture journeys are the same BUT if you know how to articulate the issues you are feeling they will help!

my upper dentures still don't feel right, don't seem to matter what i tell them. They try,very nice…read moreemployees,but i'm back to wearing my old uppers though they are too wide i'm more comfortable with them. I guess once i get these paid off i'll purchase a dental plan next year and go back to ky. where my first pair came from

We have been going to this dental group for many years. They have done several crowns for me along…read morewith doing my semi- annual cleanings. I have seen Brittany as my hygienist and she is totally awesome. She has always been thorough and gentle for my cleanings. They offer 2 locations. One in Fairfield and the other in Harrison.

I had around 4000 in dental work done over a year ago the sold me there in house insurance which…read moreincluded 2 cleanings a year. They were probably 9 months out for a cleaning. They called the day before and canceled my appointment for a simple cleaning because there hygienist quit. Put me on a wait list for a cancellation. And scheduled another appointment for cleaning months out. Today my wife had an appointment for a cleaning and called to see if I could take her place, they said no I could come in and get X-rays and schedule an appointment then. Even know I was on a waitlist for a service they sold me that I paid for already they refused to let me take her place for a simple cleaning because it was over a year since my last cleaning. If you need thousands of dollars in work done they will see you, if you need your 2 teeth cleaning a year they won't get you in. I do not recommend there scam in house insurance. You pay and they don't do what they say. Don't waste your money or time. Maybe your hygienist wouldn't walk out and quit if you treated simple cleaning that have been paid for like a priority.

I cannot say enough good things about Dr. Gille and his practice. The experience is easy and…read moreexceptional from the staff to Dr. Gille's skill and knowledge of all things dental. Myself, my spouse, and both of my sons are patients here, and we wouldn't dream of switching. This past summer, my youngest broke his front tooth in a basketball game. Dr. Gille met him in the office on a Sunday to stop the pain he was in. He then led and advised us through a series of procedures as we chose the best route to fix the tooth. In the end, it worked out well, and we avoided having to re-do expensive procedures due to Dr. Gille's knowledge and advice. Extremely happy!

From the owner: Specializing in: - Dentistsread more

Update - 03 11 2026…read more Today I received a letter from Pleasant Run Dental thanking me for my payment and notifying me that my dental services were being terminated. When I first began treatment with Dr. George A. Downing Jr., we had a direct conversation about trust. I told him openly that I generally have difficulty trusting doctors, but I understood the need to address my dental issues. He said he needed my trust in order to treat me, and I chose to extend it. I followed his treatment plan and referred both my wife and daughter to the practice. Earlier in my treatment, Dr. Downing extracted a tooth and told me to call if I had complications, even providing a phone number. When I later experienced severe pain (10/10), I called multiple times over several hours with no response. I eventually drove to the office during posted hours but found it closed, and also called the emergency number provided. Dr. Downing later returned my call and apologized, which I accepted, and I continued with the practice. Over the past few months, I was unable to return as scheduled due to health issues. Instead of receiving an appointment reminder or invoice, I received a text stating my account would be sent to collections the next day. I didn't realize I owed a balance, and when I learned about it we paid it immediately. I believed the balance was about $150, but it was actually $450. The amount was not the issue; I simply did not know the bill existed. My wife was told not to return to the practice after only a few visits, without explanation. As a billing manager for 20 years, I understand the importance of timely payment and clear communication. Standard practice is to send an invoice or reminder before escalating a balance, especially when patients may need documentation for HSA reimbursement. A simple text "reminder" or a statement-of-account notice would likely have resolved the issue. I admit I was frustrated when I responded to the collection's text. However, when I raised the concern, the response focused on defending the billing process and criticizing my tone rather than resolving the situation. I had left my original five-star review even after the earlier issue with the unanswered emergency calls because I believed people sometimes fall short and deserve understanding. Unfortunately, it does not feel like that same patience was extended to me. I do want to note that I liked the staff, the dentist, and the office environment. My concern is simply that the situation could have been handled with clearer communication and mutual respect. Original My wife and I both became new patients and began dental work with Dr. Downing. I found him to be thorough, caring, and competent, and the front desk staff was consistently welcoming. While dental work is never enjoyable, I appreciated the direct and thorough approach to addressing what needed to be done and initially felt confident in the care we were receiving.

If I could get a zero rating i would .Dr Downing was about 45 minutes late from my appt time. No…read moreapology or recognition. No greeting. The first thing he asked when he came in the room , had to do with my hand.( I am disabled). He looks at my xrays n immediately tells me i need implants. I asked a simple question about the treatment. His reply was unprofessional, disrespectful and arrogant . It seemed he thought I was gullible and would take all his crap!! I now have my teeth fixed ,WITHOUT implants . (Trying to pad his wallet a bit???) HIGHLY DO NOT RECOMMEND!!!