They're understanding. I appreciate everything that they do. I wasn't able to make it and they…read morestill understood.

Immediately felt relaxed, and at ease. I moved my family to this practice after a friend had…read morereferred me. All the staff there are friendly and helpful. Makes the dentist a little bit easier!

The nicest group of people I've ever encountered in a dental office. Jasmine and Sarah? were very…read morecool. I don't need a lot of conversation to get things addressed and feel they sensed that in me and toned down their chatter. As a new patient they gave me the works using advanced technology that I've experienced the first time here at Oakley Dental Group. Dr. Pedram was very attentive and listened intently to my concerns and needs. I just hope they billed everything correctly as what I'm seeing on my Explanation of Benefits isn't looking too good. Upon exit I received a water bottle filled with dental essentials.

...took my teeth gave me a set charged me 998.00 My insurance said I don't pay anything!. They…read moreused all my benefit charge to the point that I didn't get what I needed.. 3months no cleaning said they going to call back. they need a new desk person. Get it together Money hungry Heathens. if it's anything else I can do I will. 3 different people in your mouth SOOO everybody got Paid...TRUE STORY. Take that practice elsewhere PS Was it worth it?

I used to go here when my longtime dentist retired but I think I only lasted a couple appts because…read morethey were so pushy, sales-y and aggressive. A doctor should never be a salesman, but an advocate. I had gone in for a cleaning and asked if they could round off a tooth that was poking me.... 20 minutes later, the doctor had used a putty to reshape all of my teeth to tell me how much better veneers would look on me. They also apparently had to fill all these cavities I supposedly had. My doctor was appalled at how deep they drilled for a routine cavity and now I may have to get a root canal as a result. Truly the worst type of people that only want your money and that's it. Never would recommend as a dentist. Unrelated, but when calling them just now to reschedule an appt for my boss, Google lists two different numbers and their website has a third number. Shocker, all if the numbers lead to the same time with a menu to choose from. All choices lead to someone named Tristan and it goes straight to her voicemail without ringing and once you get to the end and are waiting for the beep to leave a message, the phones hang up on you. Every single time. Literally every time I learn something new about this dental group it's always bad. Don't waste your time, money, or sanity.

Terrible under new ownership since the Bells retired. Was fired as a patient by Dr. Joyce Crowe…read moreafter being a patient of Dr. Bell for over 20 years because I wouldn't agree to start a program of regular XRays. She said it is their standard of care despite it being inconsistent with the American Dental Association's own recommendation to only do so when symptomatic or clinically indicated. It seems to me they don't want to use scarce hygienist capacity for low margin patients, which if true would seem to be unethical.

My whole family has seen Dr. Marc Marlette for over 18 years. Then four days before my May…read moreappointment, I received a call saying they were no longer accepting my insurance. While I understand the business decision to drop my insurance, I am very disappointed that after 18 years of care, I was not told until 4 1/2 months after they initiated dropping my insurance that I needed to find a new dentist. They were very aware, cleaning appointments are being scheduled 8 months out. Sure enough, when I started calling around, the next appointment I could schedule is February, 9 months out. Basically I'll be paying dental insurance this whole year without anyone in my family being able to see a dentist.

I've been going to Dr Marlette and his awesome dental hygienist Kaitlin for several years, and…read morecannot recommend them high enough! They are so kind and gentle, which is very important to me. The office staff are very knowledgeable and friendly. Great office and staff!!

This dental office has permanently changed my life in such a negative way that this review had to…read morebe updated. I got talked into a consultation for crowns on my front 4 teeth - "to improve" my smile. Dr. M S played on an insecurity and I fell for it. Two days before the appointment I called to cancel. I had changed my mind. My gut was screaming at me to not do it. I told the office manager, Ms. M that I wanted to cancel my appointment. She said, "Sure, no problem. Can I have your name?" I gave her my name and she sucked in her breath dramatically and said, "Oh no, Michelle! You can't cancel. Dr. Marc has allotted 2-3 hours for you. There isn't enough time to get patients in to fill those slots. Why do you want to cancel?" I told her that I had changed my mind. That I didn't want to go through with the procedure. That I was extremely anxious and that my gut was telling me not to proceed. She said, "Why are you so anxious? Dr. Marc is one of the best. He does fantastic work and you'll be very happy with it when it's done." I started to cry. I told her I did not want to do it. She told me that I could not cancel the appointment. And against my better judgment I went to the appointment. That was the start of permanently ruining my teeth, my speech and my eating. My life has been turned upside down. The very first day when the numbing wore off I had searing pain in my teeth. I had extreme cold and heat sensitivity in my teeth. I was drooling and had a terrible lisp. I was told that it was because it was the temporary teeth and the permanent ones wouldn't cause a lisp and that the pain would go away with time. It did not. I called several times and had a few visits and many, many X-rays in the four month period after the first visit to get the crowns put on. Why? Because I was in so much horrible pain that I couldn't eat and I couldn't sleep. I was told that nothing was wrong. Well, I had abscesses! And my teeth had died because it had been left for so long. It took 4 months for them to find the infections and by then it took 4 rounds of antibiotics to bring the infections down. Which destroyed my stomach. I had pain up into my nasal cavities and cheek bones but I was told that there was nothing wrong with me for 4 months. I was then told that I needed root canals to fix the damage. Dr. M did the two root canals. And I still had terrible pain. I was told there was no reason for me to have pain and was being treated like it was all in my head. So, they finally decided to do a 3d panoramic X-ray. I had to see a specialist. I needed an endodontist and would likely need an apicoectomy. Surgery! I found an endodontist in my insurance network, since the one he referred me to and sent my X-rays to were not in my network. But they would not send my endodontist my X-rays. The X-rays were requested multiple times and were never sent. I had to go to their office and tell them that I wanted my X-rays for surgery. The endodontist said that there is significant bone loss due to how long the infections were let go in my mouth. Four months of ignored infections caused permanent bone loss. I had a new hydro-therapy procedure and the root canals redone. I was told that the root canals had not been done properly and the infection had not been properly cleaned out. I still had infection in my teeth 5 months on from getting the crowns. I have not had the apicoectomy. Yet. It is likely in my future because I still can not eat the way I used to. I can no longer tear or rip foods with my front teeth. I can no longer eat anything chewy or bite into things like crusty bread or bagels. And forget about ever biting into an apple again or eating corn on the cob. I still have pain in front teeth when there's any kind of pressure on them, ie - pushing with my tongue or my teeth coming together. It's been a year since the initial procedure and I still have pain. Oh, and I still have a slight lisp. Yep, at 53 years old I now have a lisp because of this dentist! I was also told that losing those teeth completely down the road is still a possibility. What a nightmare! Who wants to hear that they may lose their two front teeth! All of this has cost me thousands and thousands of dollars. When me and my family left this practice after what they did to me I could not get my dental records and X-rays sent to my new dentist. The office requested multiple times, and just like the endodontist, could not get them. I had to show up at the office and tell them that I wanted them sent right then and I waited in the office until they sent them over. If you value your teeth, your health, and your money then you should avoid this dentist office at all costs. My life has been permanently altered by this office and I will never eat or talk the same again.

I broke one of my molars and was in pain. After calling around to multiple offices (including my…read moreregular dentist) no one could get me in in a reasonable amount of time. Someone recommended Silverman and I called them, they were able to get me in right away. They fixed my broken tooth in less than an hour and were very upfront and transparent about cost. I also had to take an 18 month old with me to my appointment, and the whole office was so patient and kind to help out with keeping her entertained during the appointment. Highly recommend!

Throughout my years of going to the dentist, this was the most pleasant dental experience I've ever…read morehad! The staff was super friendly, along with the doctor. Kind, fun, painless, and quick. I have recommended them to my sister or anyone who needs dental care. I'm so happy to find a high-quality dentist I trust.

Love Shertok Smiles!! I recently moved to Cincinnati and he has been my son's dentist for years…read more The office culture is warm and inviting, and every bit as clean and professional! I love their text reminder system! I'm reminded well in advance office of upcoming visits. Love my semi annual preventive cleanings! Brightens my smile and I learn new techniques to keep my gums healthy.

I've been coming here for about a year now and they've been excellent! I was able to get in…read morerelatively quickly for my first appointment and their schedule is quite flexible! Everyone in the clinic is very friendly and they have always done a great job with my teeth! They offer all of your standard imaging and cavity services. There is a lot of street parking and then a small lot behind the office. The office itself is comfortable and clean. Highly recommend!

I've been a patient here for about 20 years. I'm thrilled that there is now a female dentist, Dr…read more Paulette Duncan, on the staff. While the Logenmanns are great people, she's a nice switch. Great spot for your dental care!

absolutely zero regard for one of their employees taking my phone. no sense of urgency to return…read moreit. horrible customer service over the phone. will never recommend someone in the future.

Honestly though, who likes going to the dentist? Anyone? So, I moved to Cincinnati not too long ago…read moreand needed to find a new dentistry and was recommended to Mt. Lookout. It's a bit of a drive from my house but once I've gave it a try - it's definitely worth the drive! EVERY SINGLE staff member is incredibly nice!! I'm talking from the Front Desk to the Doctors, I felt SO welcomed and cared for. I wanted to keep chatting with them but that's pretty hard when someone is drilling into your tooth. Unfortunately, I needed a filling on a cavity and I really appreciated that someone from the staff reached out to me before my appointment to let me know the price I would owe after insurance. If you are looking for a very nice shop with very nice people that help explain things to you, give this place a try!