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Aeterna Aesthetics & Dermatology

3.7 (3 reviews)
Closed • 10:00 am - 3:00 pm
Updated 1 week ago

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2 months ago

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The Village Spa

The Village Spa

4.3(33 reviews)
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my stylist grace did an okay job on my hair. it wasnt what i wanted at all, she told me that what i…read morewanted wasnt what i wanted if that made sense. im NOT pleased with my hair at all, i couldnt see the colors i was choosing i was told i couldnt do pink because i wouldnt lift light enough but ive done pink and was able to be light enough before. she left multiple blonde pieces in my hair like big enough to see. the black in my hair faded out to brown in 3 washes. i went in for a consultation to get black blue and purple CHUNKY highlights, she understood what i was saying and could do it till she was actually doing my hair and again said thats not what i wanted, by the end of it i had black hair with blue and purple tiny highlights throughout my hair with random blonde spots. it was not worth almost 400 dollars and sitting in a chair for 8+ hours. i will not be returning, but my friend whos went there highly recommends erin.

5:47 0:03 Sue…read moreGoodpaster Phipps 1h * 8 I've been going to village spa salon in west Chester for about a yr. Last Thurs I had to call to cancel getting my hair foiled on Fri d/ t a personal situation but kept my hair cut appt. When I checked out on Fri I was told they have a policy requiring 48 hr notice for cancelations or u may be charged. I thought wtf. Sat I get a call from a man at the salon telling me again about the policy. I've only canceled anything twice in a yr. Is this the 3rd grade? Really!! Well they can stick their policy right up their ass & I will not be going back. Guess they don't know there r at least 15 salons within a 5 mile radius from them.

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Aeterna Aesthetics & Dermatology - medicalspa - Updated October 2026

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