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Aeterna Aesthetics

3.0 (2 reviews)
Open • 10:00 am - 6:00 pm

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2 years ago

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2 years ago

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Advanced Aesthetics Group - Advanced Facials

Advanced Aesthetics Group

4.4(5 reviews)
9.4 mi

I had the pleasure of meeting Renee and I was very impressed by her professionalism and…read moreattentiveness. She asked pertinent questions and listened carefully to my skin care needs. Based on what I said, she recommended a product for my hands. I have been using it for about 2 weeks and am happy with the product. During the same appointment, I also received the Micro Carbon Laser Facial. I was hoping to see an improvement (that is, fading) of sun spots on my face and neck, but I have to admit, I have not noticed any improvement. However, Renee did inform me at the time, that it may require more treatments to get maximum results. With that in mind I am planning on scheduling another treatment with her in the future. I hope to see some results then.

I wasn't going to write a negative review because I absolutely adore Amanda--she's been amazing,…read moreand her services are the only reason I stayed as long as I did. However, the way I was treated by the office was beyond unacceptable. I've been a loyal client since COVID, long before the office was even built. I've done the VIP facial membership, peels, and other services. Over the years, I've been canceled on numerous times--sometimes multiple times for the same appointment, even last minute--and I've always been understanding and flexible. On the rare occasions I've had to cancel, including last-minute due to illness, I've paid the full appointment price plus tip without complaint. While Amanda was on leave, I was booked with a newer esthetician (who I believe also handles administrative work and bookings). She performed the worst facial I've ever had--including failing to even power on the Bioloft machine. I kindly informed Renee, the owner, but still paid in full and was not even offered a replacement service. Recently, I've been dealing with serious health issues, including possible lymphoma/breast cancer. I woke up the morning of my scheduled appointment with a 103.6 fever. I immediately called, texted, and emailed the office. Rather than being met with compassion, I was met with rudeness and told I would be charged the full amount because I've had too many same-day cancellations. I even offered to come in sick to avoid the charge, which was declined. I strongly suspect the same esthetician who botched my facial was the one responding anonymously through the office text, as they avoid accountability by using no names or signatures. When I informed them I wanted to cancel my membership due to the poor treatment, they simply replied that it was 'for the best.' They then continued to antagonize me via text, even after I asked for all communication to cease. To make matters worse, they took my $150 membership credit for the month and canceled me without providing the service. After years of loyalty, it became clear they didn't value me as a client--likely because I don't fill my face with Botox and filler like their higher-paying Montgomery clientele. I also don't purchase their overpriced skincare, but I did invest in regular facials, massages with natural upgrades, and referred many new clients their way. Apparently, that loyalty meant nothing. If you're looking for a place that values relationships and treats all clients with respect--not just the ones spending big bucks--do yourself a favor and take your business elsewhere. There are far better, more ethical businesses out there

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Advanced Aesthetics Group - Treatment Room

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Advanced Aesthetics Group - Facials, Hydrafacial, Medical Facials

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ChillRx Cryo Therapy

ChillRx Cryo Therapy

5.0(5 reviews)
10.6 mi

Everything about this place is amazing. I have plenty of experience with saunas (IR and…read moretraditional) in other cities but have been looking for a good place in Cinci to pop into for a good heat session. Online booking makes finding an available time even easier. When you check in, the place is absolutely spotless and the staff very friendly and helpful. I can only review the IR sauna so far so here goes: The saunas are private and spacious enough to lie down or sit up. You can control the heat and/or timer which is also very nice. There is chromotherapy (light therapy) inside the sauna and you can set it to whatever color you choose. Inside the room is a robe, socks, towels and bottles of water to keep you hydrated. There's not much more you can ask for. Tips: -You will be hot and sweating when you finish so dress appropriately and take the time you need when you finish - If you want something other than water, bring it. - Maybe bring a stick of deodorant to get you by until you can shower at home. - Book early, there is only 1 IR sauna and it seems to book up

ChillRx is unlike any place I have ever been! I was made a believer after my very first treatment…read more I felt so refreshed after getting out of the whole body chamber and could have easily fallen asleep during the cryo facial. The next day I didn't have heavy legs during my run and minimal muscle soreness after weights. I deal with the pain of fibromyalgia almost daily and Cryotherapy is finally something that helps alleviate my pain in a safe and natural way. The best part about it all is how welcoming and friendly the staff is. They answer all of my questions with a smile and never make me feel like I'm asking something stupid. They were extremely patient and overall kind. The owner wants the community to feel their best and it shows. I can't praise this place enough!

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ChillRx Cryo Therapy - Whole body Cryotherapy

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Aeterna Aesthetics - medicalspa - Updated May 2026

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