Great place for integrative health for women and men! Staff is so friendly and pricing is competitive. You get what you pay for and highly recommend. read more

I ordered and paid for digestive enzymes on May, 10,2026. I still have not received any product or shipping confirmation. I've asked for a refund several times, no cooperation. I contacted my bank that the credit card was through, to assist resolving this dispute. I don't know if they are understaffed?? I hope they make things right with a prompt refund!! read more

I went to her practice for hormone replacement therapy and she was not there at her own event. I went twice, however I'm very disappointed.

I scheduled an ablation procedure with Dr. Brenner after my initial consultations, with the appointment set nearly two months in advance. On the day of the procedure, I arrived at 6 a.m. after driving an hour, having taken the required pre‑procedure medications to dilate my cervix, which caused significant discomfort and bleeding. When I checked in, I was told the procedure would not be performed because Dr. Brenner had decided to go on vacation. The office claimed they had tried to call me but could not leave a voicemail. Despite having my email address and several weeks to notify me, they never emailed, mailed a letter, or attempted any other form of communication. The staff that morning was dismissive and showed little empathy for the situation, especially considering the preparation involved. They also offered no assistance in helping me recover the anesthesia deposit I had already paid to the third‑party provider. Based on this experience, I found the practice to be unprofessional and unreliable. I would not feel comfortable trusting them with future care. read more

I DO NOT RECOMMEND THIS PLACE! It has taken me a year to recover from the damage. They do not care and Amy Brenner does not care. Go where you are dealing with a REAL doctor and REAL medical facility. This place is a joke! read more

I have always had a great experience at this office with professional results. The office is clean and staff are kind and informative.

What a disappointing and costly experience. I lost 165lbs and have saved money for years to have skin removal procedures this past year. Among these was a majoraplasty. I do not live close to Dr.Brenner's office so I had to submit lots of photos and then did a phone consult, putting $250 down just for the consult that I would lose should I not proceed with the procedure. This procedure is done with local anesthetic as opposed to general anesthetic, which usually (general anesthesia) adds quite a large amount of money to the cost. So I was thinking with local anesthetic it would lower the cost, but she wanted a whopping $5000 for this procedure. Compared to the multiple other procedures I had in the past year with general anesthesia, this is quite a large price tag. I am a single woman with average income, this wasn't something that came easily financially. But I wanted it done right, so I decided to proceed. The procedure was very painful as was healing. I incurred a tear/opening of my sutures and was told it would be fine. It had green puss and still I was told it would be fine and brushed off. I went to my family doctor who gave me antibiotics because it definitely was infected. As healing went along I noticed I still had a lot of laxity in the majora. You couldn't notice this in the beginning as I had quite a lot of swelling. The swelling went down and I was three months post op, and it was very apparent not enough skin had been removed. I have anxiety to complain, but this was $5,000! And this is obvious loose skin STILL. I sent in photos to Brenner's right hand, Stephanie (side bar, Stephanie was very kind and helpful throughout this). She wrote me back and said her and Dr Brenner reviewed the pics and both agreed there was too much laxity still and that doing the procedure again would be the next step. We set up the appointment to discuss again, and I also scheduled my procedure date. Moved all of my work for a week. Drove over an hour down to her office just to get there and Dr Brenner say she now feels it looks great and will not do the procedure. And just wait for it, the solution to the problem is ANOTHER totally different procedure for additional cost! I'm never one to be confrontational, but I told her I was not happy about this. Dr Brenner doesn't care at all about how I felt about it, she left the room and Stephanie comes in to ask me if I wanted to speak to the office manager. I had to laugh inside, what's that office manager gonna do? This is Brenner's office, the manager going to suddenly override her and do the right thing?? I do feel, unlike Brenner, that Stephanie actually cared. May not be the actual case but at least it seemed that way. When I asked Stephanie what good would having the office manager talk to me do, she gave me a defeated look. She knew as well as I nothing would change, it would be a 'sorry about your luck and see ya later' convo. I have the emails of them confirming the procedure needed redone. Booking the date. And suddenly it's all perfect results and we can fix you with another expensive procedure. Dr Brenner did not care, she was out of the room quickly and did not come back. Five. Thousand. Dollars. I'm really, really sad about this. I deserve better. She's clearly just about money and while I understand it's a business and everyone is trying to get paid, you should still be human, you should still be a woman with understanding that leaving me with a "solution" of another costly procedure is just... wrong. I have a plastic surgeon who has been helping me on my skin removal journey and I assure you, he would never passed me off this way. Find someone else. read more

It's taken me 3 years to get up the courage to write this review. Worst medical experience of my life. I wouldn't recommend dr Amy Brenner for skin tag removal. She uses unnecessarily painful method which caused a month of excruciating pain and thousands of dollars to fix what she botched. She admitted to not doing the procedure properly. Think twice before seeing her for cosmetic procedures read more

Amy Brenner, MD & Associates - Obstetricians & Gynecologists Near Me - Mason, Ohio

Can't get anyone to answer the phone, they make you leave a message. I have left a message every few weeks regarding a bill they keep sending me that I don't owe! I pay cash as I go! My np at my last visit said I owe nothing and left the room to tell the biller I was on a 365.00 program and pay my visit when I come . Well I still get a bill every month and I have left this so called person a dozen messages and have never received a call back !!!!! read more

Please read my previous reviews, Brenner's response, and then Google Essure lawsuits, Essure Discontinued, and Essure FDA report. It had a Black Box that Brenner did nothing to alert me to before pressuring me to schedule to procedure, at the time I saw her. It was discontinued in a storm of lawsuits, further FDA restrictions, and doctors refusing to use it in 2018, just a couple years later. Brenner takes bribes from pharmaceutical companies and gaslights patients. Stay far, far away. https://www.fda.gov/medical-devices/essure-permanent-birth-control/problems-reported-essure https://www.drugwatch.com/essure/lawsuits/#:~:text=In%20August%202020%2C%20Bayer%20announced,of%20the%20nearly%2039%2C000%20claims. https://www.medicaldevice-network.com/analysis/essure-market-withdrawal/ read more

This medical practice should be investigated by the state board for misinformation. In my opinion, they're serving quackery under the guise of women's wellness. Like most on here, I was a patient here for years for my chronic thyroid condition. My doctor at the time (no longer here) was excellent and listened to my symptoms, not just my test results. The medication she prescribed me worked wonders compared to the Levothyroxine everywhere else prescribed. The positives stop here. For years, I was under the impression the vitamins and supplements I was told I needed to "survive" were unable to be prescribed. I expressed that I was a broke college student and couldn't afford $50 a month Methyl CPG pills and all of the other vitamins my doctor told me I couldn't find out there. When I told her I would take iron and vitamin D pills from the drug store, she told me they didn't work and I would hurt myself doing it. Turns out, this was a scheme to make money from the walls of supplements Dr. Brenner has in the lobby. Also, this practice has CONSTANT billing issues, including paying co-pays at the front desk. When I told them my co-pay was $50, they would charge me $30 and say I got lucky. Obviously not, seeing as I ALWAYS got a bill in the mail after and had to pay it anyway. Now my email is inundated with garbage potions and procedures Dr. Brenner says women should get. Consider their doctors and nurses to be nothing more than salespeople for Dr. Brenner. read more

I've been holding this in well over 20 years but I saw Dr. Brenner around age 18 to 20 for routine care. She asked me about birth control and I told her I didn't want to go back on the pill because it made me feel depressed. She was so rude and completely dismissive. She told me I must just have depression but I really didn't normally have depression. She left me feeling unheard and crazy. I'll never forget that. Now a days there's article after article that prove birth control can cause depression for some. I would love an apology but that would never happen. I do not recommend her if you want someone who listens and cares. read more

I had a great experience from start to finish! The office was very quick at responding to my emails and I even had the option to pay for my procedure in spaced out installments, which put less financial stress on me. The office was clean and welcoming. I was given thorough directions, they explained everything upfront, and what to expect post-procedure. They gave me time to ask questions and I felt very taken care of. The ladies were super sweet and friendly! Going into my procedure, they made sure I felt comfortable by giving me water, a blanket/heating pad, and put on Netflix for me to watch while I waited for the doctor. Overall, a great medical office and practice and I would highly recommend this place to others! I even left with a nice little post-op care package. read more

Love these ladies here! I always ask for suggestions and they're very careful in doing that. Personal preference they say. Also LOVE Dr Tieman! Life saver! read more

Scheduled an appointment three weeks in advance with Dr Brenner's office. Disclosed the type of insurance that I have and was told they accept my insurance. However, when I arrived They told me that they did not accept my insurance. I expressed my frustration with the front desk and all she could offer is I'm sorry. Incredibly unprofessional and a waste of my time. I have never been treated so poorly by a physician's office in my life. Perhaps my skin tone was the issue??? If so, all they had to do was tell me in advance. read more

Always have great results here. No pushing to do more. They listen to your wants and concerns.

Honestly this was the worst experience I have ever had with a doctor. Zero compassion, so rude, and the most painful gyno exam I have ever had. She had no clue about anything dealing with womens health. She was in and out of my exam room so fast it probably took a total of 15 minutes. I still don't know if she knew what I was even there for. Dr Brenner is the exact opposite of everything she portrays on her website. She really needs to quit practicing medicine. She is doing a disservice to so many women that see her. I could never recommend anyone to ever see her for anything. There are a million better drs out there. Do not waste your time or money on her! You will be severely disappointed!!! read more

More interested in Botox and other areas Versus main OBGYN issues. Billing was a nightmare and no one could explain where and how payments were being applied. Not a good business. read more

I honestly do not know what has happened here. Have been part of the practice as a patient for many years. Great ideas, great intent. The goal of offering a Whole Woman approach with more wholistic (but not wacky) treatments and approaches was so very very very long overdue. This practice was the groundbreaking force which brought it to women in this area. The rapid growth and expansion to keep up with demand for these approaches of better health, treatment and living for women hasn't balanced out for effective delivery of service. It's more about the business than the patients/clients. For example, in the expanded office waiting area which is wonderfully designed to be more home like than clinical, there's a trendy decor, oversized letter "A" on an end table. That's for Amy (Brenner). It's a subtle detail but that giant letter "A" screams that it's about the practice not the patients. It's really unfortunate because this place could be incredible if they could figure out how to make it be effective delivery of service. Women are 100% ready for this way of thinking and treating their health and well being. I could tell it was changing over the years but honestly thought they could keep adjusting through the rapid growth. They're off track and it puts you on the defensive when you interact with many of the staff and physicians. I had to finally move on. Their website is awkward but loaded with information so you can look here for EXCELLENT concepts and approaches to being a happy and healthy woman but go elsewhere to get the service or treatment. read more

This office DOUBLE BILLED me. I have the cleared check to prove I paid the bill but they continue to harass me. I DO NOT recommend going to this office. I give them NO STARS but my post wouldn't work without any star. read more

Dr Thieman is amazing. I recommend her to all my friends who are looking for an OB/GYN. She looks at the total picture of your health, not just one aspect. read more

I was on hormones for 3 yrs. Even after telling the doctor my mother had breast cancer twice, they said it was safe. Sept. 4th. I was diagnosed with breast cancer. The hormones had been feeding the cancer. My Oncologist was furious that I was given hormones. I'm not saying this would happened to everyone, but it did happen to me. Be careful taking hormones ladies. I did call to discuss this issue probably about 10 times! Nobody...not one person EVER returned my call!! Never did receive a call from your office. My family doctor is the one who called to tell me I had breast cancer, I never heard one word from your office! My oncologist stated that anybody that has a history of cancer in their family on their mother side should never be given hormones . I'm going to believe my oncologist over you. read more

Had a pretty urgent matter and could absolutely not get a hold of anyone here during office hours, despite leaving a message and calling ten times during various parts of the day. This isn't just a one time thing either -- historically it has been hard to connect with anyone in the office. Although I have always mostly been comfortable in the office itself and treated with respect by the doctors, I need a more reliable gyno who will actually pick up the phone or return my calls. read more

It's always an easy great experience when I'm visiting this office! I've been coming here for 3 years now.

First Experience: Had an appointment in January for my yearly that I ended up having to cancel. When I called back a couple of months later to reschedule, the lady on the phone told me that I couldn't come back until the next January because I had been seen that year. When I explained to her that I had cancelled that appt and that I hadn't been seen, the lady insisted that I had and wanted to argue about it. She wouldn't even look into it and acted as if I was lying. Why would I (or anyone) want to lie to come in for an extra yearly??? Second Experience: Once I actually got to go in for my yearly a whole year later, I was experiencing some issues and was also enquiring about an ablation. Once sitting down with them and going over out of pocket expenses we decided against the ablation, but still needed a follow up appt due to the problems I was experiencing, so I made a follow up ultrasound appt. I even called the day before my appt to confirm what was going on. Long story short...they performed the more expensive ultrasound (for the ablation) that we decided against and billed me for it. When I received the bill, I called to enquire about it and was treated as if I just didn't want to pay this bill because it was a "money issue". She talked down to me as if I was poor and just didn't want to pay the bill. I paid $300 of the $800 bill and was told numerous times that someone would call me back to discuss the issue. Every time they would send me a bill...I would call them...and they told me they would call me back. No one ever did. I went ahead and paid the whole 800+ bill and asked for a receipt because I was sick of dealing with this. They lady on the phone told me they would email me the receipt, which I never received. I emailed her a couple more times asking for the receipt and never once did she email me back. So, to say I was a little surprised to receive a letter in the mail from a collection agency when my account was paid in full would be an understatement. They lack of communication in the office is crazy. And the fact that they talked down to me as if I had money problems and just didn't want to pay for the services provided speaks volume. read more

Very difficult to get in contact with anyone at the office to ask questions about billing, schedule/change appointments. Multiple VM's (voicemails) left without any call back. Voice mail box is often full and no one seems to answer the phone. Out of approx 50 phone calls made, the phone was picked up 3 times. Very inconvenient. I can't speak for my wife's experience at the office, but with the above mentioned I would not recommend. read more

My recent visit was good. They were running a bit behind but the atmosphere was soothing and left me at ease instead of having too much anxiety. read more

Beware when you turn 65 and are required to go on Medicare this office will not accept your insurance. I was told after being a patient for over 10 yrs. I could self pay $200 for my annual exam and this would not include lab work. At this age finding a new gynecologist stinks. Sheila M read more

I started seeing Dr. Brenner in March 2018 because my GP tested my thyroid and said I needed to see an endocrinologist. The GP recommended ENDO was booked so I did some research online and it brought me to Dr. Brenner. Thank you Google because, Dr. Brenner has been a lifesaver! I was diagnosed with Hashimoto's and got the right medication and a detailed explanation of how to improve my overall health. I have been doing everything she recommended (only not as well as I should be) and my GP even said I look better, I have lost weight and all my numbers have improved! I recently had an ablation done with Dr. Brenner and I am happy that I did. Do your research, you will find that she will be able to answer any question you have. I highly recommend Dr. Brenner! read more

On the plus side Dr. Brenner agreed to treat my hypothyroidism when my internist wouldn't. Plus she agreed with me that there was no need to go on statins as the internist had recommended. If we stopped here I'd give her 5 stars. My problems began when my prescription for the thyroid medication was expiring. My pharmacy called numerous times in an attempt to get a renewal. I then called many many times and left messages for the nurse. I never received a return phone call from the office. Finally (after I was out of medication) I called the front desk, after a hold the staff member informed me that Dr. Brenner was no longer treating males patients for thyroid disease unless they were also getting TRT therapy too. In other words Dr. Brenner is all about the $$$$ (IMHO). read more

Thank you Dr. Brenner for making my visit during the quarantine such a great experience. Your staff gave me clear instructions and were friendly and professional. Your service followed all current guidelines and made me feel safe and confident. I really appreciate all the extra measures you are implementing to ensure a safe and healthy experience for all of us. read more

Absolutely LOVE this office! From the front desk staff, to the medical assistants, phone staff, and especially the providers! All providers are great, but my girl is nurse practitioner Jennifer Battaglia! She is smart, caring and very thorough! And even Maddie in the lab is awesome! I didn't even bruise and I had 5-6 tubes drawn! Very highly recommend this office for ALL they offer! read more

I truly love this office! From the moment I walk in I feel so welcome. No matter what I am coming into the office for, I am always seen in a quick manner. When I have questions, the staff members always take time out of their day to make sure I am comfortable and that all my questions are answered. I highly recommend this office to anyone looking! You will be in great hands! read more

I love this practice. Everyone is friendly and they definitely cater to a woman's needs. I like that they stay current with the medical research. read more

Do NOT go here!!! This place is a nightmare. To start, their communication with their patients is absolutely horrible. This past week my pharmacy notified me that my refill request for my birth control had been declined by my doctor, with no note/reasoning as to why. I tried calling the Brenner office three times the next day. I received no response after leaving two voicemails. When I finally got ahold of someone the day after (after listening to their awful recording a hundred times) she told me my refill was denied because I was overdue for my annual appointment. When I asked why I was never notified of this she said to me, "we expect our patients to remember these things. We don't notify them." After expressing how absurd this was to her she said she could give me one month only if I scheduled an appointment (I usually receive a three month supply). And this isn't the first time this has happened. The first time the woman on the phone told me I couldn't get my next birth control pack UNTIL I came in. She was also extremely rude to me and didn't seem to know what she was doing. I told her this was completely unacceptable and she finally agreed to refill my perception for one month if I scheduled an appointment. To top it off when I went to get my prescription the next day I discovered they sent it to the wrong pharmacy. As a result of all this I had to start my new pack almost four days late. The doctors/nurses at Amy Brenner, MD and Associates seem to not care at all about their patients, and do not take birth control seriously. I see by reading other reviews that I am not the only one to have a bad experience here. I read one review that said Brenner seemed to only care about "quick money" and I feel this is shockingly accurate. I will not be back. Funny ... just got a reminder for my appointment this week. (?!) read more

Just walking into her waiting room, you can automatically tell that this will be a different experience. Very well appointed furnishings and art so it doesn't feel cold and sterile. There is a coffee machine and water bottles if you wish. What made me a fan is that I am hypothyroidic and have been on meds for quite a few years. However, I've never felt like my medicine levels were right for me. After explaining my feelings, they offered to do a blood test there as they measure more levels than any place I've been to before. Turns out I have Hashimoto's disease (auto-immune disease that affects my thyroid). I found it surprising that nobody had figured that out before. Also, told me that most people with Hashimoto's have food sensitivities/allergies which I had suspected I'd had. I've never been able to tough out the lengthy process of eliminating all foods that are common allergens then slowly adding one back in to see if it affects you. The fallacy in that plan is that they tell you to eliminate cow's milk and go with almond/rice/coconut milk and switch to almond butter instead of peanut butter. Turns out one thing I am definitely allergic to is almonds!! So, that entire process wouldn't have worked even if I had stuck with it. After another blood test, they were able to let me know which foods to cut down on or eliminate. I'm only in my first week of those changes, but I will update later. This is proof positive to not just treat to the numbers, but to the patient! They can also measure hormone levels and treat deficiencies in those areas if you wish. They go above and beyond any ob/gyn in my book. read more

I was a patient for more than 3 years. Started having problems with no one answering phones, no one returning calls, not calling in prescriptions, etc. The final straw was when I had an appointment at 2:30 one day and took the rest of the day off from work due to how far away the office is and how late the appointment was. I got there only to find out they cancelled the appointment without notifying me. I spoke to the office manager the next day about my frustrations with the cancellation without notification as well as the continued phone problems. I was informed they've been having issues with thier phones for a year and a half but can't get Cincinnati Bell to find a problem to fix it. I empathised with the problem they were having and in an effort to resolve the entire issue, the office manager said she would speak to my doctor about the cancelled appointment to see if it was even necessary for me to come in again, or if maybe we could do the appointment over the phone. Lindsay said she would talk to my doctor on Monday and call me back. Thursday of the following week rolled around and I decided to try to log into the patient portal (last time i had used it I had trouble so I hadnt used it in a long time) to check if my lab results were updated. They were (with the wrong dates for the blood draw I might add so that was confusing) and I noticed a test with elevated results and knew it was an issue. Surprised and again frustrated that I hadn't heard back from Lindsay at that point, I posted a review of the office on another site. I gave them 3 stars and explained what happened, stated that I loved my doctor but that the office staff had some work to do. I then sent a message thru the portal to my doctor advising her of the communication problems and asking if I needed to make an appointment. I recieved a message back from Lindsay telling me it "took some time" to get with my doctor (who was in the office on Monday) and then call me back (you know, the patient whose time they wasted just 1 week earlier by not calling to cancel an appointment). The majority of her response was to share her disappointment in my review even though they strive to make thier patients happy. I replied and explained that they did not call me to cancel an appointment causing me to miss work and waste my time. And then Lindsay didnt call me back to tell me that my doctor wanted me to come back due to the lab results until I sent the message. Do you see the pattern here? The patient is doing their job for them. So after I sent the email to Lindsay saying I stood by my review because they messed up and did nothing to resolve the situation. I said it is what it is at this point, lets move on. A few days later, I got a letter saying they suggest i find a new doctor. I now have to scramble to find another doctor before my DAILY MEDICATION runs out because they already told me they won't refill it DUE TO MY LAB RESULTS. Prior to getting the letter, I had requested an appointment through the portal, twice, (thinking it would be easier than calling) but it appears its not serious enough for them to see me. Sounds like an office that cares about its patients right? In summary, if you miss an appointment with them, their time is valuable and they will charge you a $35 fee. If they do it to you, they get embarassed about their screw up and kick you out. Any time I hear this office mentioned, I will share my story. I will share it on every review site I can find because if it saves 1 person from all the chaos and ridiculous frustration and stress it has caused me, then it's worth it. Its obvious based off recent reviews that this office has declined drastically. The fact that you'd rather dump patients than repair the relationship says a lot about your office. read more

New to area and needing to find new docs, was pleased to see what appeared to be reputable doc near me. Called and got a voice mail and asked for someone to call me back to set up new patient appt. no one ever did. Life goes on and you realize hey no one called back. Tried again during normal business hours and again didn't get a live person , left a message and haven't heard back. A prospective patient shouldn't have to work this hard to be seen! I will be trying elsewhere . read more

The nurse practitioners and the nurses are very good and know their stuff. With that said, the support staff with the MA's and front desk can be incredibly rude and inflexible with how they help you. To top it off Amy Brenner's office does not take a lot of insurance plans so a lot of services are out of pocket and this place is not cheap!! I had a phone call with a medical assistant trying to explain my options with blood work and some medication issues, and she was so rude and condescending on the phone. I love my nurse practitioner and will put up with this until I find another practice that is more helpful/friendly and will accept my insurance. read more

The communication and customer service with this office is ridiculous. The practitioner tells you to get blood drawn, sends you to the office, no one comes to get you, then when you remind them that you're there-you still wait an hour. People have jobs, they have to in order to go here, it's expensive. There is no phone communication at all. They don't answer when you call and talk about voice mail hell, you can leave messages for a week and still no return call. A doctor and the office is a service that one pays for, sometimes out of pocket. You should be a priority. You are treated like cattle here. Please look elsewhere. Even if you have a great practitioner in a group, the major dealings are with the ancillary staff, if it's bad, it's just not worth it. read more