I wasn't going to write a negative review because I absolutely adore Amanda--she's been amazing,…read moreand her services are the only reason I stayed as long as I did. However, the way I was treated by the office was beyond unacceptable. I've been a loyal client since COVID, long before the office was even built. I've done the VIP facial membership, peels, and other services. Over the years, I've been canceled on numerous times--sometimes multiple times for the same appointment, even last minute--and I've always been understanding and flexible. On the rare occasions I've had to cancel, including last-minute due to illness, I've paid the full appointment price plus tip without complaint. While Amanda was on leave, I was booked with a newer esthetician (who I believe also handles administrative work and bookings). She performed the worst facial I've ever had--including failing to even power on the Bioloft machine. I kindly informed Renee, the owner, but still paid in full and was not even offered a replacement service. Recently, I've been dealing with serious health issues, including possible lymphoma/breast cancer. I woke up the morning of my scheduled appointment with a 103.6 fever. I immediately called, texted, and emailed the office. Rather than being met with compassion, I was met with rudeness and told I would be charged the full amount because I've had too many same-day cancellations. I even offered to come in sick to avoid the charge, which was declined. I strongly suspect the same esthetician who botched my facial was the one responding anonymously through the office text, as they avoid accountability by using no names or signatures. When I informed them I wanted to cancel my membership due to the poor treatment, they simply replied that it was 'for the best.' They then continued to antagonize me via text, even after I asked for all communication to cease. To make matters worse, they took my $150 membership credit for the month and canceled me without providing the service. After years of loyalty, it became clear they didn't value me as a client--likely because I don't fill my face with Botox and filler like their higher-paying Montgomery clientele. I also don't purchase their overpriced skincare, but I did invest in regular facials, massages with natural upgrades, and referred many new clients their way. Apparently, that loyalty meant nothing. If you're looking for a place that values relationships and treats all clients with respect--not just the ones spending big bucks--do yourself a favor and take your business elsewhere. There are far better, more ethical businesses out there

I've been going to this salon since June I think. I signed up as facial club which I get 1 facial…read moreevery months. It's been great, my skin condition is good. I also bought woman's hair growth natural herb medicine, it works well. Last time I tried medical massage because I have chronic neck, back, hip problem. It worked really well. There's lots of skin care products as well. I highly recommend this place.

I have eczema and was looking for a dermatologist near my home. I read the reviews on google and on…read moreYelp and impressed that I called asking if they accept new patients. They were able to get me in a couple of weeks. I didn't have to wait long. There is a $25.00 fee for new patients (non refundable) which I understand incase of no shows. They sent me a questionnaire and health info information to fill out online so I didn't have to do it at the office. Very easy and quick. This place is pretty big, not only do they do dermatology, it's also a place they do Botox and other cosmetic procedures. It's so clean and the staff is attentive/ super friendly. My dermatologist was Emi Dougherty, CNP - Certified Nurse Practitioner. She was very patient and answered all my questions. They prescribed me Opzelura cream for my eczema. It's worker so far and I scheduled another appointment for follow up and skin test. Overall I am satisfied with my visit and recommend coming here.

First of all, the vibes and decor are immaculate. Second, the business is woman owned…read more Third, the care is efficient and effective. Cannot say enough good things about Mona!!

The staff are incredibly professional, friendly, and know what they're doing. I'm a trans woman,…read moreand after my initial consultation it became clear that I was welcome. Whatever worries I had about being judged or treated differently were quickly put to rest. After the first meeting I immediately scheduled facial hair removal and it's been going great since. If you're also trans or just wanna get rid of hair and are wondering where to go to get it done, this is the place.

Love the results! My under arms haven't needed shaved in 15 years, I had done before breast…read morereduction because I knew I would not be able to lift my arms. My facial hair is sporadic so go back when I see one. The ladies are so nice.

Always get a quality treatment and all of the nurses are top notch! 10/10 would give more stars if…read moreI could.

McKenzie and her team are amazing!! I'm so glad I trusted this location for my laser hair treatment!read more

Very Skeptical at first as I would never think of spending money pampering myself. Let alone…read morefeeling comfortable in the setting that you have to be in to get what I get done. That said. This in an all star team and one of the best investments I could have ever made. From the booking and the workrflows with Kristen to the treatment that you are getting in the back from Melissa or Jess. This place is it for hari removal. Please don't spend your elsewhere. It is worth it to be with the best. Super comfortable. Super chill. Best at their jobs hands down. Thanks Springdale Team.

Great Service with Melissa everytime! Will continue to be a loyal customer and refer other friends…read moreto this location in springdale

Awesome space for all your beauty needs. Centrally located. Talented hair and beauty professionals!…read moreThey do it all in a top notch environment!

Dr Donath is the best! Dr Donath's skin care products are excellent. Restore intense, Essential…read moreeye complex, and Premiere face lotion are products I tried that work well. Definitely worth trying and they are perfect for all skin types. I have been going to Cincinnati Facial Plastic Surgery for 15+ years for several skin care needs. The staff is friendly and professional. They can answer any of your questions. I highly recommend Dr Donath and his team!

After searching Groupon and Living Social for various tattoo removal coupons and finding none, I…read morecame across an expired coupon from Re. You Studio. After searching the website I was pleased to know that they were running a special for military and law enforcement personnel which ultimately led me to visiting this establishment for an initial consultation. I was pleased with the overall location and ambience of the office. We sat in a private room in which the owner reviewed the removal process and discussed prices. I was impressed that no hard core selling techniques or upsells were used to obtain me as a customer. I was able to get a treatment the same day and the session took no more than 20 minutes. I look forward to seeing the results and attending my next session.

Amy is extremely professional and knowledgable with her treatments. She is kind, respectful and her…read morespace is clean. I would highly recommend Amy to anyone who is looking for laser hair removal!

Ashley is amazing. She very kind hearted and courteous. She very good communication and shes ver…read morethorough. I wax very pleased with my treatment and would recommend Ashley highly. Thank you!!!

This was my first visit all the ladies were so welcoming and the NP that done my procedure was…read moreamazing and explained everything in detail! I cannot wait to come back! You ladies rock!

Sooo upset with this place, leaving to see a new dermo. I have been a patient for years, and have…read morebeen struggling with my acne a lot recently. I made an appointment for help, (which mind you takes forever to get into in Cincinnati) and they turned me away because my insurance got renewed a week ago and a copy hasn't come in the mail yet. I provided the new numbers/information digital bu they still refused me after driving all the way out here simply needing serious help with my skin. I understand doctors need to see proof of insurance, but she didn't at the very least even have the professionalism or decency to come out and speak to me about it, rather had the front desk shun me even though I was visibly tearful and stressed since I spent the time driving all the way out looking forward with getting help with my acne. So disappointed

I have been seeing Dr Long for many many years. I've liked her for both medical and cosmetic needs…read more However, recent visits have been awful and it's to the point where I need to find a new practice. She has an aggressive nurse who has been incredibly rude and has an arbitrary policy for late arrivals - I can't tell if it's 5 minutes or 10, but I've been in both scenarios and there is no grace period in her mind for a downtown office. It's so aggressive, I won't be back. It'll ruin your day.

Overpriced My lips look like I didn't have a service at all…read more I had them done a few months ago and it looks like they were never done. I used Groupon and think they didn't take me seriously. She injected so much in the corners and in places that weren't on my lip line or Cupids now I feel she wasted my syringe they were great until the swelling went down then I called said it didn't look like I had them don't they gave me a run around and didn't make it right. Yet I've had multiple calls to come back said I wasn't on the schedule and girl listen I could never be again total waste of money and time

I had a great injection experience with Nicole from start to finish. Minimal discomfort,…read moresuper-precise application, and results that kicked in exactly as she described. My forehead lines are softened, but I still look natural, which was really important to me. Highly recommend if you're looking for natural-looking results.