I've never been so disrespected by Apple. I called customer service to get help with an issue, and…read morethe representative I spoke with was extremely rude and unprofessional. I understand the call was being recorded, which makes the behavior even more unacceptable. I was simply asking for assistance, but instead of receiving help, I felt dismissed and poorly treated. At one point, I even found myself giving the representative advice on how to handle customer service properly, which should never be necessary. This experience was very disappointing and not what I expect from a company like Apple.

We dropped off the laptop that had power issue intermittently…read more When we got the laptop back, the NVMe (hard drive) was taken out, and taped on the invoice. No anti static sleeve whatsoever. They just said it's not repairable, and cheaper to buy a new one. We paid $35 for inspection/diagnosis (whatever they call it), and left the store. When I opened the laptop to put NVMe back, I saw that RAM was missing from laptop after we got home. They told me to pick RAM up from store when I called them. How convenient for them to "FORGET" to put RAM back. We brought in the complete laptop, but they did not even bother to put the laptop back to one piece at least. They have no knowledge about electronics, nor PC. Stay far away from this store.

What a fantastic job the team ar Mac Ezpc did. I took my MacBook Air to Apple, and they said it was…read moremy logic board and that I would have to replace it and lose all my data. Then I contacted several data recovery centers, and they wanted $500 to $2k to retrieve the data. Then, after going on CHATGPT, I checked out Mac Ezpc, and not only did they repair it and return it to me looking brand new, they did so for a fraction of the cost of the data retrieval companies. Absolutely recommend them. The best part is, if they can't fix it, you don't get charged.

Cannot say enough good things about this place. Mitchell is the best. My iphone 16 pro had severe…read morewater damage and other places were charging me $800 to fix it. Mitchell was honest, fixed it within a few days and charged me $300. What's more is that he did it with a smile and provided excellent service. He was very consultative and kept me updated as he discovered new issues that ultimately increased the price. (Initially he thought I'd only need a screen replacement which was like $150 but the discovered more labor would be needed to fix the phone). The store is very clean and they also sell refurbished laptops and devices. I highly recommend this place and will only go here for future phone repairs

I highly recommend Angel! I accidentally spilled soda on my keyboard and he was able to fix…read moreeverything incredibly quickly. He replaced everything that needed to be replaced and gave me the best price I could find. Angel was extremely accommodating, responsive, and made sure all of my needs were taken care of. The service was fast, professional, and stress free. He's also just an amazing guy who genuinely cares about his customers. Thank you so much, Angel! I'm so happy with the service and would definitely come back again. Highly recommend!

They were able to reboot my 12 year old MacBook! And they were able to install the newest update to…read moreit. Will return to them if I have any issues. These guys know what they're doing.

Great service! Easy products to easily solve issues with smartphone devices and laptop!read more

Amazing deals amazing customer service. 10/10 experience trusted me enough to install the screen…read moreon my phone and let me pay after he fixed my phone and got my Apple Pay working amazing customer service and experience.

fast, friendly, Fair , and efficient! Highly recommend team of professional for professionals…read moreH.Clent Bowers ,Actor/writer /Director

Went to get my laptop fixed for water damage, got my laptop back with a scratch on my screen that…read morewas not there prior to turning my laptop in :/ Service was good and speedy though, I just wish my screen wasn't scratched lol

This is the best place ever. Fantastic service. Very courteous and efficient, and are experts in PC…read moretowers, laptops, smartphones, and connectivity. Very reasonable pricing.

Kevin helped me as soon as I walked in. My issue was the touchpad stopped working on my lenovo…read morelaptop. It was a loose cable and Kevin fixed it on the spot. Honest and fast. What more can you ask for. The store itself is very nice and spacious too.

Carlos was incredibly helpful throughout the entire process. After getting my screen repaired, I…read moreran into a few issues initially. When Carlos found out that I was having trouble coming back to the store because I didn't have childcare, he went above and beyond and offered a mobile pickup and drop-off service. That level of customer service is rare these days and was such a huge help during a stressful time. Everything was handled professionally, and Carlos genuinely cared about making sure the issue was resolved. I'm very grateful for his kindness and outstanding service. I would absolutely recommend this business to anyone looking for reliable repairs and excellent customer care

HOLY SMOKES, THIS GUY IS GREAT..!!!…read more Being a senior citizen (retired punk) I never buy new phones; I always look for a refurbished flagship phone that's a few years old...so it was time to upgrade from my old Galaxy S9 to a Galaxy S21 Ultra... Now there's always the dread of transferring all my data, pictures, apps, etc. to my new phone... I found this new shop near Silverlake that had good reviews...so I thought I'd give him a try and OMG..!! What a great phone technician this guy is..!! In 90 minutes he not only moved everything from my old phone to my new phone, but he actually set up my screens EXACTLY THE SAME..!! And he charged me so little that I had to give him a tip for such good service..!! I HIGHLY RECOMMEND Juan and his little shop...he is young, smart & honorable & really took care of an old punk like me... So if you need ANY cell phone repair, bring it here first & you won't be disappointed...

I was scammed here out of hundreds of dollars by the owner. Came in with random shutoffs for my…read morecomputer and they said all my parts were bad and old and that I needed to replace it, so I did, including the CPU, motherboard, fan, and power supply. It was a lot of money but I needed it working ASAP so I left it with them. It turns out they replaced my old 3700x CPU with a worse one 5500, so I called and asked them to replace it and give me back my old CPU (which by the way wasn't broken and worked fine). So i returned and the owner Robert said he would replace the CPU and the fan for free over the phone. And when I got there a week later, he said he can't honor that and that he needs to charge me 65 to install the fan (which I tried myself later at home and did it in 10 minutes?????). And then later told me when I came back that it was shutting off randomly, and they couldn't figure out the issue and made me wait the whole day, said it might be the RAM, the motherboard, whatever. Got me to buy extra RAM for $300 and a more expensive ASUS PRO motherboard used for $320 (im thinking they overcharged me for this too cuz these were all used parts). And at the end they seemingly got it to work but my pc was still broken when I got back home. Kept shutting off. They charged me $422.50 for 6.5 hours of labor of after seemingly telling me they can switch out the cpu. At this point theyve grossly overcharged me for literally everything, and never fixed my computer. Made me waste the whole day sitting and waiting, and I have a feeling either they don't know what they're doing or they will inflate and complicate stuff to suck more money out of you. I needed my pc working so I opened it back up and fixed it myself. It really wasn't as hard as they were claiming. I replaced the cpu with the old one they tried to keep saying it was broken and it was working. It literally didn't take more than an hour. They are predatory scammers and they will inflate the job so they can get more money out of you. I have asked for a refund because the repairs werent done. I haven't heard back. I will never return to this predatory scamming shop.

Stopped by for the first time to get me and my girlfriend's gaming PCs fixed up. Both were totally…read moreout of storage and had a few other gremlins under the hood. The team here? Absolute legends. Super patient, really took the time to chat with us, figure out what was going on, and give honest, helpful advice (no upselling nonsense, which we really appreciated). We showed up a little under two hours before closing and asked if there was any chance they could get everything done that same day because we had big gaming plans that night! Despite the clock ticking and a steady stream of customers, they somehow managed to take care of us completely. They even stayed almost an hour after closing just to wrap everything up and make sure our PCs were running like new. No rush, no pressure, and no extra fees. Just awesome service. Everyone was super friendly and easy to talk to. They even cleaned out all the dust bunnies inside our towers, bonus points for that! After the repairs, both PCs are running faster, smoother, and better than ever. Safe to say, we're officially fans. We'll definitely be coming back!