Interesting one here. Cracked my laptop screen and had to disable touchscreen. Look around to get…read moreit fixed, people love Device Surgeon. OK, let's check it out. We talked for awhile, got the problem diagnosed, the guy at the desk called the owner to confirm the part being ordered, great. Get to a week later, I call back about the part because I need it replaced. "Oh, $, we never got that ordered. I was mowing my lawn when he called me and..." Oh boy. Not good. Let's review: * Immediately refunded my deposit * Continued investigation and found they DID get it ordered * Did not demand a new deposit * Continued tracking the package, even though it seemed to be lost - well beyond the expected Tuesday-Wednesday timeframe. * It arrived while I was at work, really didn't have time to fix it. But he called me up to let me know and we worked out a time - he personally promised to set that time aside for me. I showed up, he confirmed it was the right screen, we went through some tests - it was glitchy - then he rebooted and it seems to have unglitched. As I now touch my screen to confirm, Device Surgeon got it done. They fought the mail, they put the customer first, and navigated a tricky situation successfully. Support your local businesses when they support you.

Dropped my phone in the water while docking my boat and it ended up sitting underwater for probably…read more20 minutes before we finally got it back. Thought it survived at first but later on the phone completely died and I was pretty convinced all my photos and stuff were gone for good. Someone told me to check this place out and I'm glad I listened. Alper was the one helping me and somehow got the phone working long enough to transfer everything over to my new phone. I honestly didn't think there was any chance of saving it. Super nice guy great service and they seriously saved me from losing a ton of important stuff. Couldn't thank them enough and definitely recommend this place.

I was looking for a place to fix my screen during lockdown and they're the only open place I can…read morefind in the area! Super responsive and very professional. Would definitely recommend and come back for other services.

Went a couple of weeks ago as I wasn't sure why my new-ish computer wasn't fully turning on. My…read moreissue was addressed and fixed on site within a little over a day. Prices were reasonable and customer service was good as well. Definitely worth it!

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

Repaired my older HP Printer in record time. Quoted and charged a fair Price. Convienient location…read moreand very friendly service. Will definitely recommend to all my friends.

Qatar jewelers is a great family run business I have worked with them for years. They are always…read morefriendly fairly priced and knowledgeable service is quick and frequently. They don't charge me anything if it's something very minor it's a pleasure to have them in the neighborhood.

I just purchased a Tudor black bay from Malik he was so excited for me and so accommodating their…read moreknowledge customer service all around was second to none. THANK YOU

I came in to the print center and asked for help. The lady showed me a computer. Well I could…read morehave used the computer at home. I really was like for consultation. She did end up giving me some advice and she was nice enough but sometimes people aren't ordering online because they want help from the business.

I asked for a spiral bind of a book I bought on Amazon, a service that I've had done at Staples…read morebefore and a service I rendered when I used to work at this exact staples. This morning, the man working there said they don't do that anymore (I just had the same service done in NYC last week), and refused to help. Let the customers decide to take the risk. With the recent change in managers at this location it is not a surprise to see the quality slipping. Very disappointing.

Laptop stopped charging. Popped in randomly. They ran diagnostics for free and fixed the issue…read morefaster then its taking me to write this review.

Has always been able to fix my items in near term , fair prices, and provides options , always…read moregreat service

The service was totally amazing. I asked the owner for help and he was extremely accommodating. I…read morehave used these services over the years and he is the best. Thank you for always helping me with my phones

Brought my phone in at 945 am, opening on monday. I explained I had water damage but it still…read morerings, Just screen black. The owner called at 11 saying it needed screen. I said ok. At 4pm I was called & told I needed a button for an additional $110 on top of $200. I went to store, He said they no longer make that part & he needed to buy from second hand parts & wouldnt get for minimum 3 days. He said he worked on my phone for 3hrs & tried a screen but it wasnt that, it was a button under the mother board. he said take phone & they would call when part comes. On way home, I stopped at Walmart for chips. I saw a phone store inside. I showed them my phone. They ordered screen at 530pm, had it by 12 next day, installed by 3pm. All working for the $200 in less than 24hrs. I should have known better, when I entered early before 10am opening & 2 people were complaining about the repair from sat that no longer works, phone dead again, other was complaing about phone & wanted to talk to nart. Dont go there! You will be sorry! They lied about needing an additional part! They are obviously backlogged, with the pile of phones sitting on window. I doubt he even looked at my phone! Wanted me to be without phone for a week! RUN! LIAR!

Bud came in and got the job done. Definitely worth it. He was very professional and knowledgeable.read more

Bud and NerdsToGo provided me with a fast diagnostic of my Windows laptop at a nice price. He…read moredidn't tey to upsell me, and even gave me some free advice about moving forward on an outside purchase. I'll definitely use Bud and NerdsToGo when I need support in the future, and be recommending to others that have a need. On a separate note, I almost didn't use "Nerds" because I initially saw only one old review here. Take a look on Google and you'll see see that they literally have hundreds of 5 STAR reviews...

Great service indeed Great to work with…read more Wonderful customer service with world class service

I called to verify dropping off my iPad for repairs. Neither the website nor maps and more…read moreimportantly, the tech on the phone explained that the Ridgewood location was closed due to covid. It's okay that the store is closed, but not relaying this information is sheer incompetence. Drove 2 hours out of my way for this.

Came into this expecting the worst, but another positive review…read more I had a Samsung S9 5k that was acting up, sent it in & samsung notified me they would contract w/ this repair center, searched for reviews & braced for the worst Came back in under 3weeks, beautifully packed, can't even tell it was repaired, & only issues I had were on Samsung's side regarding some documentation I assume people only come here & leave reviews after having issues & being given the run-around, but assume the vast vast majority of repairs are entirely fine...

Trash company 1 star shouldn't be in business dealing with Samsung is a complete joke as well this…read morecompany destroyed my monitor and scratched it up from and back bent the frame pretty much in every spot possible and called me demanding a payment to fix it? It's been 2 months and they are blaming ups lol so your saying ups took it out and just started beating it up for no reason?... not possible also the monitor seem like the place has a bug problem my monitor came back disgusting. It got boxed right back up once I pulled it out. Highly recommend staying away from this place also they took down there google reviews which was also really bad