Overall a great company. Very handy and supportive through the process attic is going to look so…read moremuch better and will need the insulation

The Founders team did a really nice job with our basement insulation project. The price was fair,…read moreand they were very responsive during the quoting process. The project was delivered on time and exactly as we had discussed with them. Where we were most impressed though was in the level of customer service they provided. After removing the insulation in our basement, we found a few surprises that were covered up by the old insulation. Founders was extremely accommodating as we worked with other contractors to get those issues (unexpected and unrelated to insulation) squared away. I realize having the other contractors come in was probably pretty disruptive to their workflow, and Brian and his team said he understood our situation and did everything he could to help us out. I will certainly reach out to them again with our next insulation project.

Mo came out to do an audit for our 100 year old row house. He was thorough and took the time to…read moreexplain all suggested improvements and expected impact/ROI. I had some follow-up questions and he graciously jumped on the phone twice to walk through all of my questions. Highly recommend!

These people are literally my favorite right now. My husband and I bought a house that hadnt gotten…read morenew attic insulation since the 1970s. Needless to say, the last several (hot summer) weeks have been miserable. After having an energy audit completed by HESS, we received a very fair quote for all of the work that needed to be completed. We did have to wait about a month for the next appointment to get the work done, but it was totally worth it. The men who completed the job yesterday were professional and friendly. The house is already so much more comfortable than before. Thank you, HESS!

A completely unprofessional company. Getting them to show up at all is a chore, and when they do,…read morethey have "equipment malfunctions" that keep them from doing any work. Out of 5 days of spray foam work, they only did real work once. Also, they almost killed our cat by using the wrong foam, despite telling them he would be home. Luckily they had an equipment malfunction. We're two weeks into a 3 day job with no end in sight, and no insulation on our house.

I called Pride Insulation to give me an estimate on adding insulation to my home. Hal called and…read moregave me a time and date for the estimate. Warning sign #1 - Hal arrived 20 minutes late but I thought oh well things happen. Warning sign #2 - When I showed him where the attic hatch was he informed me he didn't have a ladder and asked if I had one he could use. Warning sign #3 - Hal then informed me that the light on his phone wasn't working well and asked if I had a flashlight he could borrow. After supplying Hal the items needed he finished and gave me an estimate. Afterwards I had several questions and tried to reach Pride Insulation. I left several voice mail and email messages. No response. Finally, I left a deserved review on Yelp and quickly received a call from Hal (Pride Insulation). Hal said that this review would hurt their business and asked if there was anything he could do to help the situation. I explained that I had called and sent email and had no response. And if this is how they treat a potential customer image what kind of response you would get if there were problems once the job was finished. Hal agreed to work and correct the problems. We agreed for him to do the work on Monday February 27, 2017. I paid him 50% after he argued that he usually gets 100% of the money up front! Hal then said he would call me the next day to set up the insulation install. So I waited all day Tuesday. All day Wednesday. All day Thursday. No call. Tonight, Thursday evening I called Hal and canceled any insulation install and requested a refund of the deposit. Be careful doing business with any insulation company that: (1) Arrives late with no call. (2) Doesn't have a ladder. (3) Needs to borrow a flashlight. (4) Won't return phone calls or email. (5) Asks for 100% deposit. (6) Doesn't do what they say they will do.

After the work done in clawspace the house feel cooler than before. The crew came in and fisnished…read moreinsulation so quickly about an hour. And the manager came by check the made us think this was really effective work. It is really poor job. Dont waste your money with this company.

Wish this could have been a much more positive review but unfortunately I had a rather negative…read moreexperience working with Comfenergy. We had the provide insulation in the attic of our house and were told afterwards that they would follow up with us to make sure the other rooms in the house were taken care of. Once they completed the larger more expensive project in the attic they stopped answering my calls, texts, and emails. They had someone come over to the house to check the other rooms had them pull up our floor boards to take a look then never followed up to actually provide the service. I have called both my point of contact and the office multiple times with no response. As a result I am having to go with another company to have the rest of our work done which is extremely unfortunate. I really dont post reviews that often but I just wanted to relay my experience as I use yelp for a lot of my home service projects and rely on honest feedback not just artificially generated positive reviews.

A quick update: With…read morethe help of the Home Energy Detective my house was sold only 4 days on the market. Sold for above listing price. This could not have happened without the work by Troy. Thank you again, Greg

From the owner: The Home Energy Detective is a full service Home Performance Contractor. We are a nationally…read morerecognized organization and are considered to be the best energy auditing firm in the Northern Virginia area. Our specialties are Energy Auditing, air sealing, HVAC evaluations, insulation, spray foam, crawl space remediation, windows, siding, carpentry, homeowner education on what is really needed in your home.

Edge Energy has redeemed themselves in my estimation! Caught in the throes of the bankruptcy of…read moretheir major supplier, Sol Systems, they have risen back to the top of my preference list. It did take some time for them to respond to my numerous requests, but the result was that they showed that my initial trust in them was warranted. I will continue to do business with them, AND recommend them to anyone seeking a solar energy vendor, as well as anyone seeking to improve their home's energy efficiency.

Please beware of this company. I had a solar system installed on my house in 2016. I went in with…read morea solar co-op and Edge was the winner of the bulk purchase. They installed SunPower panels which a couple of my friends in the solar industry thought was a little high end for such a simple job. One was quoted as saying these were the Mercedes Benz of panels and shouldn't need something this expensive for a simple roof installation. I didn't think much of it at the time. Fast forward to current day. I went through a major renovation and added a new roof (and new direction). I contacted Edge in March to talk to them about getting a reinstallation. It took multiple weeks to get pricing for a simple 19 panel reinstall and I got into contract with Edge in mid April. It is now the last day of July (3 1/2 months later) and I was just notified that they still haven't submitted the plans to get a permit. In DC, I'm guessing that it will be multiple weeks/months more to get approval of the permits once they are submitted. Every time I email, I don't receive a response for at least a week. I've called multiple times now asking for someone in management to give me a call to discuss. Crickets. I wish I had the option to go with another company but given the Sunpower panels, no other company in DC will do the install due to the specialization needed to install Sunpower electrical wiring.

HEM was amazing in many, many ways. But the most important thing is: THEY FIXED MY HOUSE! Our top…read morefloor was always in the 80s with 75% humidity. After the energy audit and bathroom venting, air sealing, and insulation work, it is now the same temperature as the rest of the house and 50% humidity all the time! And the hvac system is no longer straining to keep up! This was worth every penny. Do not go with a cheap quick fix. Scott and team really care and can be trusted. They did what they said they were going to do. And it worked. Priceless.

In 2022, I requested an energy assessment for temperature differences. Luke the technician was…read moreprofessional, and did a thorough job. However, the evaluation mainly focused on upstairs ducts, and bathroom vents, but didn't address my primary concerns. When I received the quote, it was extremely high, so I decided to go with a different company--a decision I ultimately regretted. When I tried to return and schedule service with the company, I was told Luke doesnt work there anymore, so I was assigned to Ben. I requested to do another energy audit because the initial evaluation didnt provide CFM readings from Living Room and Dining room which is a colder area of the house. He was going to charge another $595 for another full audit, I asked for a discount and he said no. He said its not needed as he has all the information. When I agreed, he emails me back the following day to cancel because I had previously hired another provider due to Budget reasons. I find it disappointing that service would be refused based on my past decision to explore other options. This approach doesn't reflect the level of customer care I would expect.

I recently needed my HVAC system checked out as it was not pumping out cold air. I was fed up with…read morethe constant up-sell tactics of McCarthy Services. Every time they showed up at my house to conduct my annual HVAC inspection/maintenance in the Spring and the Furnace inspection/maintenance in the Autumn - they were more interested in trying to sell me thousands of dollars of new equipment and systems - rather than do the work they were contracted to do per the terms of the pre-paid maintenance agreement. After checking with some friends, based on their recommendations - I decided to try out Wesley Brooks of Green Home Energy Solutions. He is a small, local HVAC business. Wesley showed up, checked everything out, found the problem and quickly addressed it. He told me whomever had been doing the previous maintenance had been doing a poor job. He showed me what he cleaned out of the HVAC service panel outside by the compressor. It clearly had not been cleaned out for years. So much for the maintenance agreement I had with McCarthy Services. Wesley does not have a web site or a Facebook page. You can reach him via phone or e-mail: Wesley Brooks 540-316-1130 E-mail: greenhomewes@gmail.com Nice guy!

Good service. The workers are cool and working hard all the time. The owner guy certainly isn't my…read moredad so you don't have to worry about that.