Recently a company connected with Dominion contacted my husband and me to offer a home energy…read morereview and estimate on weatherizing our house in time to take advantage of the tax credits available until the end of the year. Since we did not know enough to evaluate the proposal he provided after his review, we talked with someone we knew who was volunteering with a climate advocacy group in this area. He suggested we contact Mohammed at Home Energy Solutions for an energy audit. We did so and were able to schedule it very quickly with Mohammed spending a great deal of time doing a thorough inspection of our three attics and our many windows and doors. We were surprised at just how bad the situation was in general air leakage, in the ductwork, and in the insulation over one part of our house where, from the pictures Mohammed took, it looked like a raccoon had gotten into the attic and torn up the insulation. When Mohammed sent us a contract to fully insulate our three attics, removing the insulation in parts, sealing the edges and around lights, and more, and we had a ton of questions, he promptly responded with clarifying information and willingness to adjust the work and add on caulking our windows and weatherstripping a door and more. Also, the price was most reasonable -- significantly less than the other company with more items included. He then scheduled the work at our convenience and his team of three, led by Eric, arrived promptly at 8 AM and worked hard until 5:30 pm. In the 53 years we have been in the house we have done about five major remodeling jobs/additions, and a whole bunch more of minor improvements. We have been very happy with most of the firms and workers, and a couple less so. Of all the crews that have worked in our home, Eric and his team were outstanding in every way -- so helpful, courteous, hardworking, quiet, neat, patient in answering questions, and so much more!!! They cleaned up afterwards and it was great to wake up this morning and feel the notable difference in the especially leaky part of the house. We cannot say enough good things about HESS -- Mohammed, Eric and the other technicians!!! And, we are looking forward to significantly lower energy costs. If you want a great job, at a reasonable price, HESS is the place to go!

Mohammed did a pretty thorough air & insulation review of our 5500 ft2 home. I wasn't really…read moreexpecting any large problems since the home was built in 2013 but still it was really interesting to follow him around and see where all the leaks are. He did a blower door test for overall house pressure/leaks and went around every room with an IR meter which clearly showed where air is leaking in (or out) of the house. He helpfully narrated as we went. Then we got a full written report a day later with recommendations but so far no pressure to hire him to do any of them. The $500 cost seemed about right for a large 5500 ft2 house and the 1.5-2 hrs it took. One note: Even though it's called an energy audit, there was no audit of water, electrical, gas or other energy-related items; this was just an air and ventilation audit.

The Founders team did a really nice job with our basement insulation project. The price was fair,…read moreand they were very responsive during the quoting process. The project was delivered on time and exactly as we had discussed with them. Where we were most impressed though was in the level of customer service they provided. After removing the insulation in our basement, we found a few surprises that were covered up by the old insulation. Founders was extremely accommodating as we worked with other contractors to get those issues (unexpected and unrelated to insulation) squared away. I realize having the other contractors come in was probably pretty disruptive to their workflow, and Brian and his team said he understood our situation and did everything he could to help us out. I will certainly reach out to them again with our next insulation project.

Founders Insulation did a great job with our attic insulation. Jeffrey came out for the quote and…read morehe was very professional, understanding, and efficient. They gave the best quote by far and the workers were professional and polite. They sent someone to fix nail pops that occured after the insulation was completed, which saved us a lot of work to fix ourselves. I would highly recommend them!

Mo came out to do an audit for our 100 year old row house. He was thorough and took the time to…read moreexplain all suggested improvements and expected impact/ROI. I had some follow-up questions and he graciously jumped on the phone twice to walk through all of my questions. Highly recommend!

These people are literally my favorite right now. My husband and I bought a house that hadnt gotten…read morenew attic insulation since the 1970s. Needless to say, the last several (hot summer) weeks have been miserable. After having an energy audit completed by HESS, we received a very fair quote for all of the work that needed to be completed. We did have to wait about a month for the next appointment to get the work done, but it was totally worth it. The men who completed the job yesterday were professional and friendly. The house is already so much more comfortable than before. Thank you, HESS!

A completely unprofessional company. Getting them to show up at all is a chore, and when they do,…read morethey have "equipment malfunctions" that keep them from doing any work. Out of 5 days of spray foam work, they only did real work once. Also, they almost killed our cat by using the wrong foam, despite telling them he would be home. Luckily they had an equipment malfunction. We're two weeks into a 3 day job with no end in sight, and no insulation on our house.

I called Pride Insulation to give me an estimate on adding insulation to my home. Hal called and…read moregave me a time and date for the estimate. Warning sign #1 - Hal arrived 20 minutes late but I thought oh well things happen. Warning sign #2 - When I showed him where the attic hatch was he informed me he didn't have a ladder and asked if I had one he could use. Warning sign #3 - Hal then informed me that the light on his phone wasn't working well and asked if I had a flashlight he could borrow. After supplying Hal the items needed he finished and gave me an estimate. Afterwards I had several questions and tried to reach Pride Insulation. I left several voice mail and email messages. No response. Finally, I left a deserved review on Yelp and quickly received a call from Hal (Pride Insulation). Hal said that this review would hurt their business and asked if there was anything he could do to help the situation. I explained that I had called and sent email and had no response. And if this is how they treat a potential customer image what kind of response you would get if there were problems once the job was finished. Hal agreed to work and correct the problems. We agreed for him to do the work on Monday February 27, 2017. I paid him 50% after he argued that he usually gets 100% of the money up front! Hal then said he would call me the next day to set up the insulation install. So I waited all day Tuesday. All day Wednesday. All day Thursday. No call. Tonight, Thursday evening I called Hal and canceled any insulation install and requested a refund of the deposit. Be careful doing business with any insulation company that: (1) Arrives late with no call. (2) Doesn't have a ladder. (3) Needs to borrow a flashlight. (4) Won't return phone calls or email. (5) Asks for 100% deposit. (6) Doesn't do what they say they will do.

After the work done in clawspace the house feel cooler than before. The crew came in and fisnished…read moreinsulation so quickly about an hour. And the manager came by check the made us think this was really effective work. It is really poor job. Dont waste your money with this company.

Wish this could have been a much more positive review but unfortunately I had a rather negative…read moreexperience working with Comfenergy. We had the provide insulation in the attic of our house and were told afterwards that they would follow up with us to make sure the other rooms in the house were taken care of. Once they completed the larger more expensive project in the attic they stopped answering my calls, texts, and emails. They had someone come over to the house to check the other rooms had them pull up our floor boards to take a look then never followed up to actually provide the service. I have called both my point of contact and the office multiple times with no response. As a result I am having to go with another company to have the rest of our work done which is extremely unfortunate. I really dont post reviews that often but I just wanted to relay my experience as I use yelp for a lot of my home service projects and rely on honest feedback not just artificially generated positive reviews.

A quick update: With…read morethe help of the Home Energy Detective my house was sold only 4 days on the market. Sold for above listing price. This could not have happened without the work by Troy. Thank you again, Greg

From the owner: The Home Energy Detective is a full service Home Performance Contractor. We are a nationally…read morerecognized organization and are considered to be the best energy auditing firm in the Northern Virginia area. Our specialties are Energy Auditing, air sealing, HVAC evaluations, insulation, spray foam, crawl space remediation, windows, siding, carpentry, homeowner education on what is really needed in your home.

Edge Energy has redeemed themselves in my estimation! Caught in the throes of the bankruptcy of…read moretheir major supplier, Sol Systems, they have risen back to the top of my preference list. It did take some time for them to respond to my numerous requests, but the result was that they showed that my initial trust in them was warranted. I will continue to do business with them, AND recommend them to anyone seeking a solar energy vendor, as well as anyone seeking to improve their home's energy efficiency.

Based on my personal experience, I would not recommend this company…read more I was initially given a timeline indicating the project would be completed in time for my MEA application. In my case, that timeline was not met, and I had to request an extension, which I understand may or may not be approved. I potentially lost funding for thousands of dollars. The installation process took significantly longer than originally indicated. My project began in August of last year, and I did not receive permission to operate until mid-April of this year. in my experience, communication was inconsistent, with delays in responses and updates. In early to mid-March, I reached out multiple times and was told there were no updates. After escalating my inquiry, I was later informed that a visit had already been scheduled for the following week, which I had not previously been made aware of. This was confusing and raised concerns for me about how scheduling was communicated. Why are they making in house access appointment without ever confirming with me and telling me no appointment has been made at the same time? During one visit, I observed that the door was left open for periods of time in very cold weather (in the 20s °F), despite my requests to keep it closed. When I raised these concerns, I felt that my feedback was not fully acknowledged, as the responses I received focused more on explanations than on addressing the issues I had raised. Overall, my experience was frustrating and did not meet my expectations for professionalism.

HEM was amazing in many, many ways. But the most important thing is: THEY FIXED MY HOUSE! Our top…read morefloor was always in the 80s with 75% humidity. After the energy audit and bathroom venting, air sealing, and insulation work, it is now the same temperature as the rest of the house and 50% humidity all the time! And the hvac system is no longer straining to keep up! This was worth every penny. Do not go with a cheap quick fix. Scott and team really care and can be trusted. They did what they said they were going to do. And it worked. Priceless.

In 2022, I requested an energy assessment for temperature differences. Luke the technician was…read moreprofessional, and did a thorough job. However, the evaluation mainly focused on upstairs ducts, and bathroom vents, but didn't address my primary concerns. When I received the quote, it was extremely high, so I decided to go with a different company--a decision I ultimately regretted. When I tried to return and schedule service with the company, I was told Luke doesnt work there anymore, so I was assigned to Ben. I requested to do another energy audit because the initial evaluation didnt provide CFM readings from Living Room and Dining room which is a colder area of the house. He was going to charge another $595 for another full audit, I asked for a discount and he said no. He said its not needed as he has all the information. When I agreed, he emails me back the following day to cancel because I had previously hired another provider due to Budget reasons. I find it disappointing that service would be refused based on my past decision to explore other options. This approach doesn't reflect the level of customer care I would expect.

I recently needed my HVAC system checked out as it was not pumping out cold air. I was fed up with…read morethe constant up-sell tactics of McCarthy Services. Every time they showed up at my house to conduct my annual HVAC inspection/maintenance in the Spring and the Furnace inspection/maintenance in the Autumn - they were more interested in trying to sell me thousands of dollars of new equipment and systems - rather than do the work they were contracted to do per the terms of the pre-paid maintenance agreement. After checking with some friends, based on their recommendations - I decided to try out Wesley Brooks of Green Home Energy Solutions. He is a small, local HVAC business. Wesley showed up, checked everything out, found the problem and quickly addressed it. He told me whomever had been doing the previous maintenance had been doing a poor job. He showed me what he cleaned out of the HVAC service panel outside by the compressor. It clearly had not been cleaned out for years. So much for the maintenance agreement I had with McCarthy Services. Wesley does not have a web site or a Facebook page. You can reach him via phone or e-mail: Wesley Brooks 540-316-1130 E-mail: greenhomewes@gmail.com Nice guy!

Good service. The workers are cool and working hard all the time. The owner guy certainly isn't my…read moredad so you don't have to worry about that.

The technicians were very professional. They were timely. They respected my home. Before the…read morequote, I was briefed on what they will be doing in the attic that my home will be more energy efficient. The contractor went up and checked the material that were there and returned informing me of the job, material they will use and the timeline. Overall, it was great working with DMV Insulation. I will highly recommend this company.

From the owner: DMV Insulation was founded by insulation experts with over 20 years of industry experience with the…read moregoal of focusing solely on air sealing and insulating attics. We strive for excellence everyday in everything we do. Our mission us to drastically improve the way you sleep, communicate, and live by saving energy, educing sound power, and increasing the comfort of your home.