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    The Face Shop

    4.3 (62 reviews)
    Open 10:00 am - 7:00 pm

    The Face Shop Photos

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    Joy J.

    Still as great as it ever was! The Face Shop became an addiction of mine when I discovered it a few years ago while living on island. The closest one to me now is located inside Zion Market on Convoy in San Diego. I fell in love with their facial products as well as the cute hand creams they once sold. I didn't see too many this time around, but I did find a cute one that I couldn't leave without! A cactus, lol!! Smells good too! Wish they had more to choose from. =/ They usually have some kind of sale or promotion going on. Some of their stuff is pricey, but well worth it. They have makeup, skin and hair care and even nail polish. A small section by the register houses beauty tools like tweezers, cotton rounds, nail files and more. During this visit, Rachel provided excellent customer service and she had great suggestions for me. She helped me sample some of the items and was very friendly with a great attitude to match! I appreciate the fact that she didn't try to push products on me. If you see her, tell her I said hi! ;) Definitely will return once I visit again. Glad to see they've made it through the pandemic! Keep going strong, guys!!

    Character moisturizing mask, perfume hand cream, strawberry hand & body cream
    Kristin C.

    I haven't paid any interested in the Face Shop before since I have sensitive skin and particular on the products I use, but I got products from here as a gift and I loved them all. I couldn't wait to buy more things, so I stopped by the nearest store in Aiea located in the Waimalu Plaza Shopping Center, near City Mill with tons of parking. The workers are so friendly and helpful, they made themselves available if I have any questions. The products I like are the face mask peels, lip gloss, and perfume lotions. The face masks are literally a mask with a character or animal face designed on the mask peel, the lip tint, gives your lips a hint of color for a natural look. The (mini pet baby) perfume lotions smell so nice, not over powering, just a gentle clean smell. These products are fun and perfect for teenagers, or for a girls night in, everyone can have fun with the character face masks while cleaning your skin.

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    3 years ago

    great customer service...Suzie from the Waimalu shop is very helpful! I love the skin care!

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    3 years ago

    Customer service here is superb and personalized! I highly recommend this location! A+

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    Cosmoprof

    Cosmoprof

    3.7(24 reviews)
    3.4 mi
    $$

    Oh man... Lexi is probably gonna hate me for this review. LOL!!!…read more So... every time I come in and need help, she's super awesome!!! I love her honesty and truly value her opinion! Very helpful and patient! If you visit this location and you truly need help and advice, I highly recommend to see her. Even if you have to wait for her, it's well worth the wait!!! Thank you Lexi for helping a stranger that became a loyal client.

    Professional (sweet/amazing) prices for licensed beauticians only…read more Location: Deep in the boonies of Halawa. This spot is the main store on island so it is always busy. There are a couple other locations but this one is central. It's a bit unorganized in here but that's only because they are the most frequented location. So I'm glad that they are stocked. You can't miss it on the left as you're going down the hill. If you know where Hawaiian cement is and have been to Accel party rentals, you're going down the right path. Parking: A small lot with tight stalls. Good luck finding street parking..not much open during the week. Carts are outside that are super helpful to pick up all your necessities for the Salon. Grab one on the way in! Customer service: I walked right on in with a purpose but I'm pretty sure someone greeted me. I don't think I was checked upon but I'm sure I wouldn't have had a problem grabbing an associate that was floating around. Upon checking out, there was no reception to connect to the app. One of the cashiers suggested to go near the door. I'd recommend an in store WiFi so that it isn't an issue when you have to show your Cosmoprof account/license with a cart full and line behind.. I left my reusbable bags in the car but I appreciate the fact that he boxed my items!! Mahalo plenty!

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    Cosmoprof
    Cosmoprof
    Cosmoprof

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    SEPHORA

    SEPHORA

    3.5(225 reviews)
    0.8 mi
    $$$

    5 stars for the MUA - JADE!…read more Before i rave about how awesome and sweet Jade was, I want to talk about the online reservation needed to make an appointment to get your makeup done. And for that, its a solid 2, lol. i went online multiple times to book an appointment, and the website itself is easy to book a 60 minute makeup appointment. However, when it was time for me to pay, it kept saying there was an error with my card. I tried to book again the next day and the time slot I needed was already taken :( but the LORD knew how much I needed this self care day that the person who booked it had cancelled! TYJ! I STILL couldnt make an appt inline because of the same reason so I had to call the store and make an appt over the phone. Once it was made and confirmed,I felt a huge relief! okay on to JADE! - - - it was me and my husbands 15 year anniversary and my dinner reservation was at 530pm. I booked Jade for 315 for the 60 minute makeover. Upon meeting Jade, her friendly customer service already made me feel like I knew i was gonna love my service. She asked me for an inspo pic which I didnt have, but i knew what i wanted. So i went online and pulled up an inspo pic of my idea and she didnt waste a second and grabbed everything she needed. from the start of my eyeshadow to the last piece of my lashes, she made me feel beautiful. she made sure after every new product she put on my face, that i was in agreement with her. She took her time yet finished right on time. She definitely is now my go-to MUA anytime I wanna feel beautiful. TYSM JADE at Pearlridge!

    Extremely disappointing and unprofessional experience…read more I purchased $164.55 worth of products (4 items) at Sephora on November 24 -- the day before the 50% off sale started -- but I never requested a return or a price adjustment. I only asked them to properly record my purchase. I handed over my membership card at checkout, but the cashier forgot to scan it, and the transaction never appeared on my account. Since I rely on my purchase history for reordering, I went back to the store for help. The cashier who listened to me was kind, but the Store Director, Mr. Kaleo Ulep, repeatedly said, "Without a receipt, we can't do anything," despite the fact that I showed him: Photos of all the items I purchased A credit card statement clearly showing the Sephora charge I usually throw away cosmetic receipts along with the product packaging right after opening them, because I understand that cosmetics typically cannot be returned, so I no longer had the receipt. That's why I brought photos of the items and asked if they could simply scan the same products on the shelf and record the purchase on my account. However, even after I showed him the product photos and my credit card statement, he made no effort to help and showed absolutely no willingness to resolve the issue. He did not try to scan my membership card, compare my photos with items in the store, or check any internal records. His complete lack of problem-solving was shocking. I told him I was disappointed and would not be returning to this store. As I was walking out, he made the situation even worse. In a loud, sarcastic voice that echoed throughout the store, he shouted: "All right~, all right!~That's totally fine~No problem at all~" It was humiliating, unprofessional, and completely unacceptable behavior for someone in a management role. After years of being a loyal Sephora customer, this was the most disrespectful and unprofessional experience I have ever had. It made me feel like the days of helpful, knowledgeable Sephora staff are long gone.

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    SEPHORA
    SEPHORA
    SEPHORA

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    Asia Pacific Aesthetics - Dr Shim Ching, Board Certified Plastic Surgeon

    Asia Pacific Aesthetics

    4.4(354 reviews)
    9.5 miAla Moana
    $$
    20 years in business
    Luxury

    After a major weight loss, I decided to do a body lift with Dr. Shim. It was a big decision, but he…read moremade me feel confident about it. The results honestly changed how I see myself....The staff at Asia Pacific stayed on top of everything during recovery

    I don't typically write reviews, but this experience truly stood out and deserves to be shared. I…read morerecently underwent an upper blepharoplasty and lip shortening procedure, and from start to finish, the entire experience was exceptionally well organized and thoughtful. From the very beginning, the entire process was handled with incredible care and attention to detail. My pre-op appointment with Kristine was extremely thorough--she carefully reviewed both pre- and post-operative instructions and took the time to answer every question, which made me feel confident and completely prepared well ahead of surgery. Immediately after that visit, Laura emailed me everything we discussed in clear, detailed written form: pre- and post-op instructions, prescriptions to pick up in advance, check-in times, and all logistical details. There was truly no room for confusion. I felt fully prepared weeks before my procedure even took place. On the day of surgery, the care continued to be outstanding. Ana and Char made me feel calm and comfortable from the moment I arrived--everything from letting me choose my music in the operating room to making sure I was warm and at ease. In recovery, my PACU nurse, Tricia, was wonderful. She ensured I was comfortable, monitored my vitals closely, confirmed transportation details, and made the entire recovery process feel smooth and reassuring. Dr. Ching was exceptional throughout the experience. He checked in with me beforehand, answered all of my questions, and during the procedure itself--done under local anesthesia--he calmly walked me through each step and made sure I was comfortable the entire time. Today is my first day post-procedure, and I feel completely fine. I didn't even need to take any of the prescribed pain medication. As someone who had never had surgery before, I couldn't have asked for a better experience. From start to finish, the care was truly top-of-the-line.

    Photos
    Asia Pacific Aesthetics - THE SCARLESS BREAST AUG

    THE SCARLESS BREAST AUG

    Asia Pacific Aesthetics - Scarless Breast Augmentation Patient

    Scarless Breast Augmentation Patient

    Asia Pacific Aesthetics - Mommy Makeover Patient

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    Mommy Makeover Patient

    DFS Duty Free - Single serve travel options

    DFS Duty Free

    2.8(17 reviews)
    4.5 mi
    $$

    Cute for a last minute airport shopping! Lots of local cookies, candies, shirts, stickers, Hawaii…read morecollection bags, Kona coffee, and an adorable collection of Miffy collectibles which my daughter loves! Prices are high but if you missed buying something you might find it there at the airport!

    Normally I wouldn't even enter a duty free store - too expensive, and I'm not flying…read moreinternationally anyway, however... I ended up in this one while killing time before a flight, and was absolutely intrigued by their coffee and tea selection. Seriously! To the exclusion of everything else in the store. I cannot tell you what else they had on their shelves! Whoever curated this selection of locally grown and roasted coffee beans and teas is really doing their job! There are sampler packs of whole bean coffees, and samplers of ground coffees. Coffees from different islands (Kauai, Hawaii) and different roasts of these coffees. There are instants and ready to pour over packs for traveling coffee afficionados. I could've spent an hour just perusing these two shelves! The tea selection is pretty impressive too - different types (black, green, herbal) and tropical flavors (mango, pineapple). Some loose in tins, and others in bags. If you're looking for a last minute gift for that coffee or tea lover on your list, this would be the place to go.

    Photos
    DFS Duty Free - Special edition Miffy with plumeria  clips added

    Special edition Miffy with plumeria clips added

    DFS Duty Free
    DFS Duty Free - Miffy Hawaii special edition

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    Miffy Hawaii special edition

    The Face Shop - cosmetics - Updated May 2026

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