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    Recommended Reviews - Cosmoprof

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    Guy Tang's pretty colors
    Stevi P.

    I love Cosmoprof! This location is located in halawa, past Hawaiian cement but turn right before going to halawa prison the go all the way down till you see their sign on the left hand side. Located next to Hawaii stationary and in the same parking lot as the times warehouse. They have a parking lot right in front of their store or in the back, you can also find street parking. On Saturdays the parking isn't bad at all, but if you come on the weekday the parking can be a little more challenging. As you walk in you always get greeted by someone standing at the register, usually it's Aileen.. hi Aileen! You usually have about two workers on the floor during the day stocking the shelves and helping licensed customers. Whenever i go there i always have tons of questions, due to me having a license but not in the field any more. There is always new products in their that I'm asking about. They will answer all your questions. All staff are knowledgeable with the products. I believe sometimes they have classes there to. Thank you Rodney, Aileen and all the other Staff for always being so helpful and patient with me.

    The picture of the sale I took in NOV
    Kaui B.

    My son and I went on 4/12 2021 to get products for my salon and noticed they had Babybliss Rose Gold Clippers on the shelf. I made an invoice back order of this product in NOV 2020 because it was on sale but not in stock. I checked back twice a month since and was always told it was still on back order. I was upset that they never called me to pickup the product in the first place but now the assistant manager PAM was telling me that they have just THROWN AWAY all of their previous back orders, fulfilled or not. She preceded to tell me that there was nothing she could do and that the price was NEVER that low. She did nothing to help resolve the problem and move forward. She continued this for about 5 minutes while the other associate Dana was on the phone contacting other stores to see if they had records of the sale. Pam continued to raise her voice towards me and my son had to come in between us to calm me down. I asked her many times to please lower her voice but she was insistent that "THE CLIPPERS HAVE NEVER BEEN ON SALE." Pam insisted that they was no way to override the price of the item even if the item was on sale. While my son was talking to Dana, I found a picture I took of the sale back in NOV and showed it as proof. After I showed her the picture then magically the computer allowed her to override the price. We were able to leave the store with the clippers for the sale price as well as Dana making another invoice for an additional clipper because my previous invoice was for 2. This was incredibly appalling and infuriating that the ASSISTANT MANAGER would claim it was me, the customers fault and make it my responsibility to prove they had a sale. After all was said and done, she never apologized once for the way she treated me and kept trying to "explain their procedures". Till this day, the store has not contacted me about this issue or about resolving it.

    Jade N.

    With Nstyle by Toney. Staff is friendly and know their products. Clean store and organized. If I had a license to cut hair. This is where I would go.

    Exceptional customer service! It has been years since I've lived on the island, and I was greeted and welcomed like Ive never left.

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    3 years ago

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    7 years ago

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    2 years ago

    The reps are always so helpful, pleasant; the store is clean, well organized, and well-stocked.

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    8 years ago

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    5 years ago

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    11 years ago

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    Asia Pacific Aesthetics - Dr Shim Ching, Board Certified Plastic Surgeon

    Asia Pacific Aesthetics

    4.4(357 reviews)
    6.5 mi•Ala Moana
    •$$
    20 years in business
    Luxury

    I'm positive I can direct this review in many different angles however the truth of the matter is,…read moreI came to Asia Pacific to correct a cosmetic issue that was haunting me for decades. The process from the first time I reached out all the way through the follow up visits, the service they provided me is undoubtedly the best thing ive done for myself in a long time. What they do is provide people like yourself an avenue to rid yourself of any unwanted cosmetic issues that may be leaving you depressed and unhappy. I highly recommend you utilize the expertise that the ENTIRE staff provides.

    SURGERY PATIENTS BEWARE…read more I deeply regret selecting Dr. Shim Ching. My experience with him and Asia Pacific was a nightmare, and a significant portion of my result is so unacceptable that I require a costly and risky revision surgery. I feel botched and mutilated. I avoid mirrors and public settings because of the effect this has on my appearance. I am deeply ashamed that I trusted this person and allowed them to do this to my body. On the day of surgery, the anesthesiologist was unaware of important medical history that I had provided to Dr. Ching's staff weeks earlier. Asia Pacific had expressly assured me that my medical history and concerns were being taken seriously. Yet, as I sat prepped and awaiting surgery, it became abundantly clear that this information had not been shared with the anesthesiologist. I then waited in the intake room for more than two hours while the anesthesiologist requested the information I had provided and reviewed it to assess surgical risk. Despite the practice's error, I had no financially viable option to cancel on the spot. Withdrawing that morning would have meant forfeiting over $40,000. I was therefore placed in the untenable position of either proceeding with surgery despite serious concerns about the handling of my medical records or losing the entire amount I had paid because of an error that was not mine. No respectable medical practice would place a patient in that position. This failure, compounded by serious deficiencies in postoperative care and communication, destroyed my trust in both Dr. Ching and his staff. Their conduct changed markedly after the practice collected my full surgical fees -- they repeatedly revealed serious deficiencies in professionalism, communication, and basic administrative competence. I recently requested a partial refund to help defray the cost of revision surgery with a different surgeon. Asia Pacific denied that request outright, without dialogue with me or any form of good-faith effort to address why I don't feel safe with Dr. Ching. Offering to revise his own work is not a reasonable solution when repeated lapses in professionalism, communication, and patient care have left me with no confidence in his judgment or ability. I strongly urge prospective patients to conduct thorough due diligence before entrusting Dr. Ching with their body, safety, and money. Do not assume that "over a million followers" is actually real, or that an expensive office is evidence of surgical competence, patient safety, or accountability.

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    Asia Pacific Aesthetics - THE SCARLESS BREAST AUG

    THE SCARLESS BREAST AUG

    Asia Pacific Aesthetics - Scarless Breast Augmentation Patient

    Scarless Breast Augmentation Patient

    Asia Pacific Aesthetics - Mommy Makeover Patient

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    Mommy Makeover Patient

    DFS Duty Free - Single serve travel options

    DFS Duty Free

    2.8(17 reviews)
    3.0 mi
    •$$

    Cute for a last minute airport shopping! Lots of local cookies, candies, shirts, stickers, Hawaii…read morecollection bags, Kona coffee, and an adorable collection of Miffy collectibles which my daughter loves! Prices are high but if you missed buying something you might find it there at the airport!

    Normally I wouldn't even enter a duty free store - too expensive, and I'm not flying…read moreinternationally anyway, however... I ended up in this one while killing time before a flight, and was absolutely intrigued by their coffee and tea selection. Seriously! To the exclusion of everything else in the store. I cannot tell you what else they had on their shelves! Whoever curated this selection of locally grown and roasted coffee beans and teas is really doing their job! There are sampler packs of whole bean coffees, and samplers of ground coffees. Coffees from different islands (Kauai, Hawaii) and different roasts of these coffees. There are instants and ready to pour over packs for traveling coffee afficionados. I could've spent an hour just perusing these two shelves! The tea selection is pretty impressive too - different types (black, green, herbal) and tropical flavors (mango, pineapple). Some loose in tins, and others in bags. If you're looking for a last minute gift for that coffee or tea lover on your list, this would be the place to go.

    Photos
    DFS Duty Free - Special edition Miffy with plumeria  clips added

    Special edition Miffy with plumeria clips added

    DFS Duty Free
    DFS Duty Free - Miffy Hawaii special edition

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    Miffy Hawaii special edition

    Hahn's Beauty Supply - Few selections of clip in human hair extensions.

    Hahn's Beauty Supply

    2.5(74 reviews)
    2.6 mi
    •$

    o yourself a favor: don't grace this place with your presence.Owner EXPECTS purchase if you shop…read morehere. Absolutely THE WORST shopping experience of my entire life. I stopped in to look at hairpieces, as I recently had a coloring mishap and was forced to cut 10 inches off of my hair. Initially it appeared they had a good selection, but I quickly realized that they were out of any lighter color options. The younger of the two employees, in the back, was initially friendly and helpful, but quickly became impatient with me asking questions and suggested I go to another store in the area (Shangri La) because "they have more for Caucasian people." I did not have time to go elsewhere, so I continued browsing to see if they have anything that would work for me. They do not allow any touching or opening of products, so it was hard to compare. It took me about an hour to settle on the best option they had. It wasn't perfect, but it was marked down to $79 from $99 and I had already spent a good deal of time, so I figured I'd just give ita try. I got to the register, where an older woman was watching television and eating, and asked her to confirm that the sale price, written in pen, was correct. After discussing with the other employee, who confirmed writing the lower price, she disagreed and said that she would not honor the sale price, as it was a mistake. I told her I understood, but that I wouldn't care to proceed at that price. not need to go through with the purchase after all. She proceeded to express frustration with me for Not purchasing after spending an hour in her store, comparing things and asking questions, Ben told me not to come back. I assured her I wouldn't visit again if she were offering me shopping spree at no charge. It's a shame that this is one of only two establishments in the islands who carry alternative hair solutions. It is worth a trip down the road to Shangri long or even waiting a week to purchase items online rather than patronizing a business who's proprietor is as anti-aloha as it comes. Apparently, she does not understand that people visit shops to shop.

    Treat Black ppl right or DONT SELL OUR HAIR PRODUCTS PERIOD…read more I am very disappointed with the treatment I received at this store. After purchasing a bundle of hair, I immediately noticed that the texture was rough once I got to my car. I returned to the store right away to exchange it for a different product. When I attempted to make the exchange, I was informed that there was a $2 price difference. The employee told me that I could not simply pay the difference with my card because the store requires a minimum purchase of $10 for card transactions. She also stated that the store does not provide refunds. Fortunately, I had cash available, but the situation was handled in an unprofessional manner. In addition, the employee's attitude throughout the interaction was unpleasant. I felt as though I was being closely watched and followed throughout the store, which made me uncomfortable and unwelcome. I was carrying no purse, bags, or anything that would justify such treatment. To make matters worse, when I asked to use the restroom, I was initially told that the store did not have one. However, shortly afterward, an employee called someone over with a key to unlock an outside restroom for me. Rather than allowing me to use the restroom and return the key afterward, they escorted me to the restroom themselves, unlocked it, and instructed me to close the door behind me. The entire interaction left me feeling as though I was not trusted as a customer. Another concern is that many of the items in the store did not appear to have visible prices. As a customer, I expect clear and consistent pricing on merchandise. The lack of posted prices made me uncomfortable and raised concerns about transparency and fairness. What concerns me most is that businesses that sell products primarily to the Black community should treat their customers with respect and appreciation. The people who support these businesses deserve courteous, professional service, not suspicion, hostility, or poor treatment. Unfortunately, my experience reflected the opposite. I left feeling disrespected, profiled, and undervalued as a paying customer.

    Photos
    Hahn's Beauty Supply - Few selections of clip in human hair extensions.

    Few selections of clip in human hair extensions.

    Hahn's Beauty Supply
    Hahn's Beauty Supply - Before

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    Before

    Pearl De Flore - Mositurizing creme.

    Pearl De Flore

    1.9(35 reviews)
    2.7 mi

    What a great store Love the product and the attention and…read morepatience they give you Great stuff definitely will keep on purchasing

    I genuinely have no idea how this store operates with this type of sales approach…read more I have personally passed by this store before and been approached somewhat aggressively, but I declined and kept walking. Today, however, my daughter and her friend, both new college students, had a much more concerning experience. They were approached while walking by and initially declined the sample being offered. After continued persistence, my daughter's friend eventually allowed the employee to place some type of cleanser or skincare product on her arm. From there, the employee began criticizing her skincare routine because she is acne-prone and repeatedly suggesting that the products being sold would essentially fix her skin. More concerning, my daughter said the employee grabbed her friend's arm and pulled her toward the store. My daughter immediately became uncomfortable and continued making it clear that they were not interested. Her friend, being young and caught off guard, was still trying to figure out how to firmly remove herself from the situation. My daughter finally said, "We're not interested. We're college students. We're trying to save money." The employee then pulled my daughter's friend aside and, loud enough for my daughter to hear, asked her, "Are you gay, and is that your girlfriend? Why is she so defensive about you?" That was completely inappropriate and had absolutely nothing to do with selling skincare. No means no. A customer should not have to repeatedly decline, be physically grabbed and pulled toward a store, or be questioned about their sexual orientation simply because their friend is trying to help them leave an uncomfortable sales interaction. I called the store afterward and spoke with someone who identified himself as the manager, Angelo. He listened to my concerns, said he understood, and told me he would speak with his employees and that it would not happen again. I am leaving this review as a warning, particularly for parents of teenagers and young adults. My advice would be to decline the sample and keep walking. Do not engage if you are not interested. This was a learning experience for the girls about being firm when someone refuses to respect a boundary, but this behavior should never have occurred in the first place. Aggressive sales tactics are one thing. Grabbing someone's arm and pulling them toward your store after they have declined is entirely another. The lady sitting down in the photo is who they had the encounter with.

    Photos
    Pearl De Flore - Sample

    Sample

    Pearl De Flore
    Pearl De Flore

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    Cosmoprof - cosmetics - Updated October 2026

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