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    Recommended Reviews - Cosmoprof

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    Guy Tang's pretty colors
    Stevi P.

    I love Cosmoprof! This location is located in halawa, past Hawaiian cement but turn right before going to halawa prison the go all the way down till you see their sign on the left hand side. Located next to Hawaii stationary and in the same parking lot as the times warehouse. They have a parking lot right in front of their store or in the back, you can also find street parking. On Saturdays the parking isn't bad at all, but if you come on the weekday the parking can be a little more challenging. As you walk in you always get greeted by someone standing at the register, usually it's Aileen.. hi Aileen! You usually have about two workers on the floor during the day stocking the shelves and helping licensed customers. Whenever i go there i always have tons of questions, due to me having a license but not in the field any more. There is always new products in their that I'm asking about. They will answer all your questions. All staff are knowledgeable with the products. I believe sometimes they have classes there to. Thank you Rodney, Aileen and all the other Staff for always being so helpful and patient with me.

    The picture of the sale I took in NOV
    Kaui B.

    My son and I went on 4/12 2021 to get products for my salon and noticed they had Babybliss Rose Gold Clippers on the shelf. I made an invoice back order of this product in NOV 2020 because it was on sale but not in stock. I checked back twice a month since and was always told it was still on back order. I was upset that they never called me to pickup the product in the first place but now the assistant manager PAM was telling me that they have just THROWN AWAY all of their previous back orders, fulfilled or not. She preceded to tell me that there was nothing she could do and that the price was NEVER that low. She did nothing to help resolve the problem and move forward. She continued this for about 5 minutes while the other associate Dana was on the phone contacting other stores to see if they had records of the sale. Pam continued to raise her voice towards me and my son had to come in between us to calm me down. I asked her many times to please lower her voice but she was insistent that "THE CLIPPERS HAVE NEVER BEEN ON SALE." Pam insisted that they was no way to override the price of the item even if the item was on sale. While my son was talking to Dana, I found a picture I took of the sale back in NOV and showed it as proof. After I showed her the picture then magically the computer allowed her to override the price. We were able to leave the store with the clippers for the sale price as well as Dana making another invoice for an additional clipper because my previous invoice was for 2. This was incredibly appalling and infuriating that the ASSISTANT MANAGER would claim it was me, the customers fault and make it my responsibility to prove they had a sale. After all was said and done, she never apologized once for the way she treated me and kept trying to "explain their procedures". Till this day, the store has not contacted me about this issue or about resolving it.

    Jade N.

    With Nstyle by Toney. Staff is friendly and know their products. Clean store and organized. If I had a license to cut hair. This is where I would go.

    Exceptional customer service! It has been years since I've lived on the island, and I was greeted and welcomed like Ive never left.

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    3 years ago

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    7 years ago

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    2 years ago

    The reps are always so helpful, pleasant; the store is clean, well organized, and well-stocked.

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    8 years ago

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    5 years ago

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    11 years ago

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    Ask the Community - Cosmoprof

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    The Face Shop - Ready for our class

    The Face Shop

    4.3(62 reviews)
    3.4 mi
    $$

    I haven't stepped foot in the face shop for a long time. Since I was nearby I decided to come in to…read moretake a look. I love love love how they carried beauty by josseon & round lab my favorite sunscreen brands. I've been ordering them online and it's nice to know I can just go to the store to pick one up when I'm low on stock. They carried a lot of other brands as well. The staff were really friendly and helpful my entire visit. Definitely worth going to if you're a k-beauty lover since they carry a lot of popular brands.

    First time coming to this store and I never knew they existed my whole life being born and raised…read more I started getting into Korean products last year and only knew of nature republic in pearl ridge which recently shut down. I was devastated because I had bought a product line that worked amazing. I'm 42 and just had my last baby 2 years ago so of course my hormones changed. I recently heard about The Face Shop from my coworker, and the product that I found at Ross was also from the Face Shop. So I checked it out. The sales girl Lauren was phenomenal!! I did customer service and sales in my day and she was absolutely wonderful to talk to. I told her that I wasn't to strong with what was needed to maintain my face, I'm just a simple gal. she wasn't pushy, she was very easy to talk to and SHE ASKED QUESTIONS which I LOVED! She really knows her products and doesn't push you to buy the most expensive. Because of her wonderful personality and service I'm a guarantee customer for life. Thank you Lauren!! Your AMAZING!!! Check out The Face Shop! Affordable prices without breaking the bank.

    Photos
    The Face Shop - My fave manager!  Jessie...she's awesome!

    My fave manager! Jessie...she's awesome!

    The Face Shop - Storefront

    Storefront

    The Face Shop

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    SEPHORA

    SEPHORA

    3.5(225 reviews)
    2.7 mi
    $$$

    5 stars for the MUA - JADE!…read more Before i rave about how awesome and sweet Jade was, I want to talk about the online reservation needed to make an appointment to get your makeup done. And for that, its a solid 2, lol. i went online multiple times to book an appointment, and the website itself is easy to book a 60 minute makeup appointment. However, when it was time for me to pay, it kept saying there was an error with my card. I tried to book again the next day and the time slot I needed was already taken :( but the LORD knew how much I needed this self care day that the person who booked it had cancelled! TYJ! I STILL couldnt make an appt inline because of the same reason so I had to call the store and make an appt over the phone. Once it was made and confirmed,I felt a huge relief! okay on to JADE! - - - it was me and my husbands 15 year anniversary and my dinner reservation was at 530pm. I booked Jade for 315 for the 60 minute makeover. Upon meeting Jade, her friendly customer service already made me feel like I knew i was gonna love my service. She asked me for an inspo pic which I didnt have, but i knew what i wanted. So i went online and pulled up an inspo pic of my idea and she didnt waste a second and grabbed everything she needed. from the start of my eyeshadow to the last piece of my lashes, she made me feel beautiful. she made sure after every new product she put on my face, that i was in agreement with her. She took her time yet finished right on time. She definitely is now my go-to MUA anytime I wanna feel beautiful. TYSM JADE at Pearlridge!

    Adrien!! so helpful helped me to find a sunscreen foundation. That is my current color…read more Very nice to work with people that are friendly and like their job Appreciate this Sephora as they all come to help!! I was looking for eyelash applicator for a trip and they brought a mini tweezer set that was a better option

    Photos
    SEPHORA
    SEPHORA
    SEPHORA

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    Asia Pacific Aesthetics - Dr Shim Ching, Board Certified Plastic Surgeon

    Asia Pacific Aesthetics

    4.4(356 reviews)
    6.5 miAla Moana
    $$
    20 years in business
    Luxury

    I cannot say enough wonderful things about Dr. Long and his entire team. From my initial…read moreconsultation through surgery and every post-operative appointment, I have felt supported, cared for, and completely confident that I made the right decision. At 50 years old, choosing facial surgery was a significant decision, and I spent a great deal of time researching my options. Dr. Long performed my deep plane facelift, neck lift, brow lift, upper blepharoplasty and lower blepharoplasty. I appreciated his professionalism, meticulous attention to detail, and the time he took to answer all of my questions. His staff was equally exceptional, kind, welcoming, organized, and genuinely caring throughout the entire process. I carefully followed all of the pre-operative and post-operative instructions, and my recovery has progressed exactly as expected. One thing that truly amazed me was that I had virtually no bruising after surgery. While I experienced the expected swelling, it has steadily improved each day. I am only one week post-op, and I already love my upper eyelids. Even with the remaining swelling, I can already see beautiful, natural-looking improvements. One of my favorite parts of recovery has been waking up each morning excited to look in the mirror and see more of my facial features emerge as the swelling continues to decrease. Every day I become more excited about my results. I have already returned to working remotely one week after surgery, and, if my recovery continues on its current path, I expect to be back working in the office by the end of my second or third week. During my recovery, I have made it a priority to follow Dr. Long's instructions, get plenty of rest throughout the day, eat nutritious, protein-rich foods to support healing, stay well hydrated, keep my stress level low, take walks and allow my body the time it needs to recover. Most importantly, I have absolutely no regrets. I am so happy I chose to have my surgery locally with Dr. Long rather than traveling out of state or out of the country. Before my surgery, I wondered if I needed to travel to find an exceptional facial plastic surgeon within my price range. My experience has shown me that you do not have to leave Hawaiʻi to receive meticulous surgical care and beautiful, natural-looking results. Having Dr. Long and his outstanding team nearby for follow-up appointments and ongoing care has also given me tremendous peace of mind throughout my recovery. I know I still have months of healing ahead of me, but if my results at just one week are any indication of what's to come, I couldn't be happier with my decision. I am incredibly grateful to Dr. Long and his entire staff for their skill, professionalism, compassion, and outstanding patient care. I would confidently recommend Dr. Long to anyone considering facial plastic surgery and looking for a surgeon who delivers natural-looking results while providing exceptional care every step of the way.

    SURGERY PATIENTS BEWARE…read more I deeply regret selecting Dr. Shim Ching. My experience with him and Asia Pacific was a nightmare, and a significant portion of my result is so unacceptable that I require a costly and risky revision surgery. I feel botched and mutilated. I avoid mirrors and public settings because of the effect this has on my appearance. I am deeply ashamed that I trusted this person and allowed them to do this to my body. On the day of surgery, the anesthesiologist was unaware of important medical history that I had provided to Dr. Ching's staff weeks earlier. Asia Pacific had expressly assured me that my medical history and concerns were being taken seriously. Yet, as I sat prepped and awaiting surgery, it became abundantly clear that this information had not been shared with the anesthesiologist. I then waited in the intake room for more than two hours while the anesthesiologist requested the information I had provided and reviewed it to assess surgical risk. Despite the practice's error, I had no financially viable option to cancel on the spot. Withdrawing that morning would have meant forfeiting over $40,000. I was therefore placed in the untenable position of either proceeding with surgery despite serious concerns about the handling of my medical records or losing the entire amount I had paid because of an error that was not mine. No respectable medical practice would place a patient in that position. This failure, compounded by serious deficiencies in postoperative care and communication, destroyed my trust in both Dr. Ching and his staff. Their conduct changed markedly after the practice collected my full surgical fees -- they repeatedly revealed serious deficiencies in professionalism, communication, and basic administrative competence. I recently requested a partial refund to help defray the cost of revision surgery with a different surgeon. Asia Pacific denied that request outright, without dialogue with me or any form of good-faith effort to address why I don't feel safe with Dr. Ching. Offering to revise his own work is not a reasonable solution when repeated lapses in professionalism, communication, and patient care have left me with no confidence in his judgment or ability. I strongly urge prospective patients to conduct thorough due diligence before entrusting Dr. Ching with their body, safety, and money. Do not assume that "over a million followers" is actually real, or that an expensive office is evidence of surgical competence, patient safety, or accountability.

    Photos
    Asia Pacific Aesthetics - THE SCARLESS BREAST AUG

    THE SCARLESS BREAST AUG

    Asia Pacific Aesthetics - Scarless Breast Augmentation Patient

    Scarless Breast Augmentation Patient

    Asia Pacific Aesthetics - Mommy Makeover Patient

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    Mommy Makeover Patient

    DFS Duty Free - Single serve travel options

    DFS Duty Free

    2.8(17 reviews)
    3.0 mi
    $$

    Cute for a last minute airport shopping! Lots of local cookies, candies, shirts, stickers, Hawaii…read morecollection bags, Kona coffee, and an adorable collection of Miffy collectibles which my daughter loves! Prices are high but if you missed buying something you might find it there at the airport!

    Normally I wouldn't even enter a duty free store - too expensive, and I'm not flying…read moreinternationally anyway, however... I ended up in this one while killing time before a flight, and was absolutely intrigued by their coffee and tea selection. Seriously! To the exclusion of everything else in the store. I cannot tell you what else they had on their shelves! Whoever curated this selection of locally grown and roasted coffee beans and teas is really doing their job! There are sampler packs of whole bean coffees, and samplers of ground coffees. Coffees from different islands (Kauai, Hawaii) and different roasts of these coffees. There are instants and ready to pour over packs for traveling coffee afficionados. I could've spent an hour just perusing these two shelves! The tea selection is pretty impressive too - different types (black, green, herbal) and tropical flavors (mango, pineapple). Some loose in tins, and others in bags. If you're looking for a last minute gift for that coffee or tea lover on your list, this would be the place to go.

    Photos
    DFS Duty Free - Special edition Miffy with plumeria  clips added

    Special edition Miffy with plumeria clips added

    DFS Duty Free
    DFS Duty Free - Miffy Hawaii special edition

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    Miffy Hawaii special edition

    Hahn's Beauty Supply - Few selections of clip in human hair extensions.

    Hahn's Beauty Supply

    2.5(74 reviews)
    2.6 mi
    $

    I visited Hahn's the other day and was very surprised. Other reviews rated this store poorly. But I…read morefound the staff to be quite welcoming. They offered many selections and brands of braiding hair, although hair care products were limited. Overall, I was satisfied and will be returning.

    o yourself a favor: don't grace this place with your presence.Owner EXPECTS purchase if you shop…read morehere. Absolutely THE WORST shopping experience of my entire life. I stopped in to look at hairpieces, as I recently had a coloring mishap and was forced to cut 10 inches off of my hair. Initially it appeared they had a good selection, but I quickly realized that they were out of any lighter color options. The younger of the two employees, in the back, was initially friendly and helpful, but quickly became impatient with me asking questions and suggested I go to another store in the area (Shangri La) because "they have more for Caucasian people." I did not have time to go elsewhere, so I continued browsing to see if they have anything that would work for me. They do not allow any touching or opening of products, so it was hard to compare. It took me about an hour to settle on the best option they had. It wasn't perfect, but it was marked down to $79 from $99 and I had already spent a good deal of time, so I figured I'd just give ita try. I got to the register, where an older woman was watching television and eating, and asked her to confirm that the sale price, written in pen, was correct. After discussing with the other employee, who confirmed writing the lower price, she disagreed and said that she would not honor the sale price, as it was a mistake. I told her I understood, but that I wouldn't care to proceed at that price. not need to go through with the purchase after all. She proceeded to express frustration with me for Not purchasing after spending an hour in her store, comparing things and asking questions, Ben told me not to come back. I assured her I wouldn't visit again if she were offering me shopping spree at no charge. It's a shame that this is one of only two establishments in the islands who carry alternative hair solutions. It is worth a trip down the road to Shangri long or even waiting a week to purchase items online rather than patronizing a business who's proprietor is as anti-aloha as it comes. Apparently, she does not understand that people visit shops to shop.

    Photos
    Hahn's Beauty Supply - Few selections of clip in human hair extensions.

    Few selections of clip in human hair extensions.

    Hahn's Beauty Supply
    Hahn's Beauty Supply - Before

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    Before

    Pearl De Flore - Mositurizing creme.

    Pearl De Flore

    2.0(33 reviews)
    2.7 mi

    What a great store Love the product and the attention and…read morepatience they give you Great stuff definitely will keep on purchasing

    I genuinely have no idea how this store operates with this type of sales approach…read more I have personally passed by this store before and been approached somewhat aggressively, but I declined and kept walking. Today, however, my daughter and her friend, both new college students, had a much more concerning experience. They were approached while walking by and initially declined the sample being offered. After continued persistence, my daughter's friend eventually allowed the employee to place some type of cleanser or skincare product on her arm. From there, the employee began criticizing her skincare routine because she is acne-prone and repeatedly suggesting that the products being sold would essentially fix her skin. More concerning, my daughter said the employee grabbed her friend's arm and pulled her toward the store. My daughter immediately became uncomfortable and continued making it clear that they were not interested. Her friend, being young and caught off guard, was still trying to figure out how to firmly remove herself from the situation. My daughter finally said, "We're not interested. We're college students. We're trying to save money." The employee then pulled my daughter's friend aside and, loud enough for my daughter to hear, asked her, "Are you gay, and is that your girlfriend? Why is she so defensive about you?" That was completely inappropriate and had absolutely nothing to do with selling skincare. No means no. A customer should not have to repeatedly decline, be physically grabbed and pulled toward a store, or be questioned about their sexual orientation simply because their friend is trying to help them leave an uncomfortable sales interaction. I called the store afterward and spoke with someone who identified himself as the manager, Angelo. He listened to my concerns, said he understood, and told me he would speak with his employees and that it would not happen again. I am leaving this review as a warning, particularly for parents of teenagers and young adults. My advice would be to decline the sample and keep walking. Do not engage if you are not interested. This was a learning experience for the girls about being firm when someone refuses to respect a boundary, but this behavior should never have occurred in the first place. Aggressive sales tactics are one thing. Grabbing someone's arm and pulling them toward your store after they have declined is entirely another. The lady sitting down in the photo is who they had the encounter with.

    Photos
    Pearl De Flore - Sample

    Sample

    Pearl De Flore
    Pearl De Flore

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    Cosmoprof - cosmetics - Updated August 2026

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