I have purchased my glasses from these folks for more than 20 years. They've always given me…read morefriendly, personable, attentive service - the kind of stuff that USED to be standard, but what has gotten lost in our big box store universe. They're meticulous and professional. When my glasses have required minor adjustments, they've always handled those without charge. My eye doctor sells glasses in their office, but I take my prescription to Optics. It's worth it to me.

Super friendly. Gave me a free adjustment without any cost. Will certainly be getting glasses here…read moresoon.

I have been a patient here for 23 yrs and recently they have made changes that are not patient…read morefriendly, its now an automated answering system, If you need to ask a important question you have to leave a VM, but rarely get a call back. Today we needed to see a particular optician in order to pick up new lenses But he was not in, no one called us back, so we showed up and were told He was off today

I am only giving this a 2 because the Doctors and a FEW of the staff is good. HOWEVER on the…read moreglasses side of the office, the 2 that work there male and female are BOTH arrogant and do NOT listen to the customer WHO is buying the glasses. The FEMALE when I asked her a few questions threw in my face I have been here 25 years I KNOW. The male when we were having to order the glasses for a SECOND time had made up his mind what I needed when he NEVER meet me before and my daughter was trying to explain what we do for a living. It was like she was NOT there to him. The first time we order the glasses they came within a week but I was NEVER asked by miss 25 years to test them out to see if I could see or not and I had several other appointments to go to, After a couple of days TRYING them that is when I saw that a WALMART $20 pair was 100 times better than these, I called and left a message and after 2 hrs no one called me, So I called back and the lady in the glass section answered that is when she pulled the 25 yrs crap.I was neverl explained to that LINE bifocal lense would not go to the edge, I have had them BEFORE and they DID. But here ARROGANCE was really shining through. I complained and all I got was to reschedule the appointment. I asked to speak to the office manager right after the older eye doctor checked the lens prescription was a little off. When we told the office manager she told us they have had to talk to them before, evidently they have NO FEAR on how they treat the patient. When we talked to the male with the NEW lens order he did NOT really want to listen to us. This was right before Christmas, When we have NOT gotten the blasses well into the NEW YEAR I called and i was told another 7 to 14 days so what took about a week before was now going to take a MONTH. No explanation NO apology. So I had to go another month without seeing!!! I called the office manager again to find out was up and THEN I got the truth, the people that made them SCREWED them up for a second time and had to remake them AGAIN. The folks in the glass side new this and NO CALL NO APOLOGY. When I FINALLY got the glasses today the EYE DOCTOR receptionist waited on me. and the ones in the glass side there was both the male and female with ONLY one customer, I guess I was NOT important enough to bring to me, CHECK the fit, CHECK the lens and MAYBE an apology for it taking so long. If you need a good EYE Doctor they are GOOD, if they order glasses or contacts for YOU, AVOID this side of the office. You will not only be TREATED better but same some money and if they screw up you might get a little something for incovenience . My total cost before issurance for ONE pair of lineless biofocals was $928 and my cost was $502.40. If I had went to Visionworks I could have gotten TWO pairs for a little more AND i would have gottent hem WITHIN a week.

tried to make an appointment, apparently they dont have an eye doctor anymore.read more

Dr. Laymon and staff are so accommodating and professional. Dr. Laymon takes the time to listen to…read morehis patients and really tries different approaches to help solve their issues.

Dr. Sellars is a very good and caring doctor. I have some serious eye problems and she take time…read moreto get my prescription right. Next door Julie and Janean do a very good job helping to pick out the best frames and fitting the lenses and frame together. Optics has decades of providing really good service.........

We had to choose a new eye doctor due to job and insurance changes. Our last doctor did a very…read morethorough exam, so that is what we looked to have again. Very thorough, and more than our last doctor did, IMHO. Staff was very nice, professional, and helpful. Including the glass side of their office. Dr Sellars picked up my situation without me telling her about it. I have follow up appointments already scheduled. Some places struggle with older patients and progressives. These folks did not.

My husband and I have been going to the Archdale location for many years. The doctors are patient…read moreand very knowledgeable. They were able to work with my husband who has Alzheimers disease. I would recommend Triad Eye Associates in Archdale to everyone.

Had been going to Greensboro or Archdale locations for about 2 years, appointment pending for this…read moreweek. Received a call they couldn't locate my Medicare information. Gave them information on my supplement and I asked them to contact my carrier, response, " we don't do that"! I called, understood VSP is the eye care provider and called them back. They again could not locate and I asked for my prescription information. Only good for 1 year, I was told 2 years. Now seeing a new Eye care provider. Don't go here. Customer service is poor!!!

Thought I would update my 2019 review. Doctor Baker is a great guy. I have been very happy with…read morethe service I receive here. He is very thorough with the eye exams and offers great advice. The ladies up front have always been very professional. Baker Eye Care has a nice selection of prescription glasses to choose from. I have purchased glasses here once but I stick to contacts. Baker Eye Care accepts my insurance which makes it very affordable. I will say the prices for the glasses are higher than national chains or online. I don't know if there is a quality difference, but Baker's service can make up for the difference. Great local practice. Highly recommend supporting local businesses.

If I could give zero stars, I would. I have been a customer here nearly 30 years. This place was…read morefantastic when Dr. Berry was owner but has gone steadily downhill since his retirement. Broke my glasses In half yesterday and they can do nothing to help me until after LABOR DAY.... weeks away. Then the woman on the phone had the audacity to hang up on me when I asked to speak to the Dr. to ascertain a solution. Myself and family, father, brother and his family, and quite a few friends are now looking for a new eye doctor!! Be very wary of setting foot into Baker Eye Disservice. Rude desk workers and no sense of helping someone. If they treat someone with 30 years of loyalty with such a dismissive attitude - I'd truly hate to see how they treat others!!

I have been going to this office for years and with the exception of one provider not actively…read morelistening, I have always received great service and care there. Dr. Evans has always provided excellent care to me. Having a provider that is confident in his work but can also come across in a very friendly, personable way is hard to find. Often times providers that have years of experience can become arrogant. I am thankful that Dr. Evans is one who remains relatable and pleasant. Angeline, the contact consultant, is very knowledgeable and helpful. This office is comprised of pleasant professionals that clearly care about the work they do. I appreciate the way they work well together to keep the patients moving through. After my most recent visit, the lady in the optical area called me several times to check to see if I wanted her to order my contacts for delivery at my home. It's what I normally do and because I failed to check in with her prior to leaving, she made sure to reach me and I appreciated that.

I have had two cataract operations done through this practice; the first was about a decade ago,…read moreand the second just this year. The first was done in the old location, a plain, clean, older building in the middle of the hospital section of High Point by Dr Tepodino, and refreshed (for want of a better word) last year. No trouble ever. The procedure was seamless, the small staff kind and helpful. The cost was borne by insurance, with a $60 copay. The second operation was conducted by Dr Evans in the sleek, new facility near the old shopping center. The operation was attended by at least six auxiliary staff, each of them asking me the exact same questions. I declined the offer for assisted sleep, as I wanted to remain conscious for the operation. I was also given an option of a special lens to correct an astigmatism, at an (uninsured) cost of over $1,000, which I declined, as it could easily be corrected with glasses. The actual operation took about 20 minutes. I can see much more clearly with the new lens, although there is now a shadow on the left peripheral side of my vision which wasn't there before the operation. My copay was $340.00, and I found later the cost to the insurance company was nearly $14,000.00.

I used to go this location when it was Salisbury Eye Care. My most recent experience took the…read morebetter part of 2 months to receive my glasses. I was also told I needed a referral. After the almost 2 months when I went to pick up my glasses i asked about the referral as I've heard nothing. I was told more than once that I was not an emergency therefore the referral place would call me after all more important patients were tended to. I explained that I know an appointment could take months and it had already been almost 2 months. I said If the referral place didn't contact me till June and my appointment was for several months out that it was a long time. Again i was told basically I wasn't a important as others with a true eye emergency. I called the referral place myself and was told they call immediately when they receive a referral to make the patient an appointment. They also replied they had received no referral for me. The lady at the specialist office was very cordial and offered to call Peak Eye Care on my behalf to get the referral letter. After this experience I will never go to Peak Eye Care for future needs. I really like Dr. Sie but everything else has made me not want to go there again.

Dr. Williams was great! She was so thorough and spoke to us so kindly. She took the time to really…read moreunderstand my daughters conditions and helped us tremendously!