I went in for an eye exam because I was seeing a lot of floaters in my right eye. Photos were taken…read moreof both eyes and Dr. Totten found a retinal tear in my other eye that needed immediate laser surgery to prevent serious damage. Thanks to Dr. Totten, I was able to quickly get an appointment with a laser surgeon who repaired the tear.

The staff is amazing. Dr Totten is very thorough. Sherry is a gem so knowledgeable and kind.read more

I have purchased my glasses from these folks for more than 20 years. They've always given me…read morefriendly, personable, attentive service - the kind of stuff that USED to be standard, but what has gotten lost in our big box store universe. They're meticulous and professional. When my glasses have required minor adjustments, they've always handled those without charge. My eye doctor sells glasses in their office, but I take my prescription to Optics. It's worth it to me.

Super friendly. Gave me a free adjustment without any cost. Will certainly be getting glasses here…read moresoon.

My husband and I have been going to the Archdale location for many years. The doctors are patient…read moreand very knowledgeable. They were able to work with my husband who has Alzheimers disease. I would recommend Triad Eye Associates in Archdale to everyone.

Had been going to Greensboro or Archdale locations for about 2 years, appointment pending for this…read moreweek. Received a call they couldn't locate my Medicare information. Gave them information on my supplement and I asked them to contact my carrier, response, " we don't do that"! I called, understood VSP is the eye care provider and called them back. They again could not locate and I asked for my prescription information. Only good for 1 year, I was told 2 years. Now seeing a new Eye care provider. Don't go here. Customer service is poor!!!

I had a stye. Dr. Hawkins took care of it quickly. His nurse Heather was awesome. The procedure…read moreitself was pretty painful to tell you the truth, even with some local anesthetic, and she made it very comfortable and easy. My one complaint would have to be the wait at the office. Of course, the quality of care you receive is excellent, so no wonder everyone wants to come here. I would recommend them to anyone in the Lexington and surrounding area for quality eye care.

I have been a patient for over a year now. I am extremely pleased with the level of care I am…read morereceiving. Dr Hawkins has me seeing Dr. John a specialist from Baptist. Dr John as well as Dr Hawkins is very knowledgeable and caring in their treatment. They take time to explain what treatment I am recieving and why it is needed. I still have a way to go but I feel like I am I competent hands and I highly recommend both Doctors

Local market selling the cutest handmade items ! These quality products really give your monies…read moreworth. Upon walking in BL Maker's Market, I knew I wasn't coming out empty handed! BL's has a huge variety of handmade items from pottery, woodwork to hand poured candles, soaps & essential oils. The owner is also such a sweet woman! If you're looking for any gift, look no further than this awesome market ! There is something for everyone ! Such a wonderful chance to Support local and find such gem gifts!

From the owner: Our store is full of handmade products made by passionate, hard-working, and driven makers who put…read moretheir creativity on the line every day to make what they love. Get to know our makers and the faces of the products that we love. Know that by shopping our store, you are supporting the American Made Movement because everything in the store is Made in the USA. Our store supports over 350+ makers, artists and dreamers. We offer free shipping, facetime or video shopping, wedding registries and more.

I have been a patient here for 23 yrs and recently they have made changes that are not patient…read morefriendly, its now an automated answering system, If you need to ask a important question you have to leave a VM, but rarely get a call back. Today we needed to see a particular optician in order to pick up new lenses But he was not in, no one called us back, so we showed up and were told He was off today

I am only giving this a 2 because the Doctors and a FEW of the staff is good. HOWEVER on the…read moreglasses side of the office, the 2 that work there male and female are BOTH arrogant and do NOT listen to the customer WHO is buying the glasses. The FEMALE when I asked her a few questions threw in my face I have been here 25 years I KNOW. The male when we were having to order the glasses for a SECOND time had made up his mind what I needed when he NEVER meet me before and my daughter was trying to explain what we do for a living. It was like she was NOT there to him. The first time we order the glasses they came within a week but I was NEVER asked by miss 25 years to test them out to see if I could see or not and I had several other appointments to go to, After a couple of days TRYING them that is when I saw that a WALMART $20 pair was 100 times better than these, I called and left a message and after 2 hrs no one called me, So I called back and the lady in the glass section answered that is when she pulled the 25 yrs crap.I was neverl explained to that LINE bifocal lense would not go to the edge, I have had them BEFORE and they DID. But here ARROGANCE was really shining through. I complained and all I got was to reschedule the appointment. I asked to speak to the office manager right after the older eye doctor checked the lens prescription was a little off. When we told the office manager she told us they have had to talk to them before, evidently they have NO FEAR on how they treat the patient. When we talked to the male with the NEW lens order he did NOT really want to listen to us. This was right before Christmas, When we have NOT gotten the blasses well into the NEW YEAR I called and i was told another 7 to 14 days so what took about a week before was now going to take a MONTH. No explanation NO apology. So I had to go another month without seeing!!! I called the office manager again to find out was up and THEN I got the truth, the people that made them SCREWED them up for a second time and had to remake them AGAIN. The folks in the glass side new this and NO CALL NO APOLOGY. When I FINALLY got the glasses today the EYE DOCTOR receptionist waited on me. and the ones in the glass side there was both the male and female with ONLY one customer, I guess I was NOT important enough to bring to me, CHECK the fit, CHECK the lens and MAYBE an apology for it taking so long. If you need a good EYE Doctor they are GOOD, if they order glasses or contacts for YOU, AVOID this side of the office. You will not only be TREATED better but same some money and if they screw up you might get a little something for incovenience . My total cost before issurance for ONE pair of lineless biofocals was $928 and my cost was $502.40. If I had went to Visionworks I could have gotten TWO pairs for a little more AND i would have gottent hem WITHIN a week.

I went there for the first time a couple months ago and the staff is rude, I waited over a hour to…read morebe seen about waiting a month for appointment. Then Dr Pope seems nice at first I want to get bifocals because I can see anymore, so he started to examine my eyes then he want to Dilate my eyes I told him it was not necessary and I refused to let him, He at that point got mad and said my exam was over that was enough. He was very rude, anyway I went to get my glasses. He did NOT finish the examine I was NOT able to order my bifocals. I did order reg glasses ( my stupid fault) My are ugly! and I can not see out of them AND worse part is my insurance only pay for one visit a year SO im SOL what a horrible experience I would NEVER go there again!

I have been going to this office for years and with the exception of one provider not actively…read morelistening, I have always received great service and care there. Dr. Evans has always provided excellent care to me. Having a provider that is confident in his work but can also come across in a very friendly, personable way is hard to find. Often times providers that have years of experience can become arrogant. I am thankful that Dr. Evans is one who remains relatable and pleasant. Angeline, the contact consultant, is very knowledgeable and helpful. This office is comprised of pleasant professionals that clearly care about the work they do. I appreciate the way they work well together to keep the patients moving through. After my most recent visit, the lady in the optical area called me several times to check to see if I wanted her to order my contacts for delivery at my home. It's what I normally do and because I failed to check in with her prior to leaving, she made sure to reach me and I appreciated that.

I have had two cataract operations done through this practice; the first was about a decade ago,…read moreand the second just this year. The first was done in the old location, a plain, clean, older building in the middle of the hospital section of High Point by Dr Tepodino, and refreshed (for want of a better word) last year. No trouble ever. The procedure was seamless, the small staff kind and helpful. The cost was borne by insurance, with a $60 copay. The second operation was conducted by Dr Evans in the sleek, new facility near the old shopping center. The operation was attended by at least six auxiliary staff, each of them asking me the exact same questions. I declined the offer for assisted sleep, as I wanted to remain conscious for the operation. I was also given an option of a special lens to correct an astigmatism, at an (uninsured) cost of over $1,000, which I declined, as it could easily be corrected with glasses. The actual operation took about 20 minutes. I can see much more clearly with the new lens, although there is now a shadow on the left peripheral side of my vision which wasn't there before the operation. My copay was $340.00, and I found later the cost to the insurance company was nearly $14,000.00.