She is amazing. Not just in hair, but as a person. She was so willing to listen and make…read moresuggestions!

Superior Service; professional, knowledgeable & communicative! Highly Recommend! Easy access from…read moreWaco Dr.

She was on time and color is she was very helpful as I have a hard time walking she helped me out…read moreof the chair. She was very kind for young lady they need a handicap out front is the only thing We went to dinner that night when I got home there was dye all over my coat. She didn't rinse it properly. I'm not happy with it for $221. It should've been done differently and I gave her a $40 tip.

Jaedyn did a wonderful job, I was looking for someone more permanent to start coming to and I found…read moreher! She has such a good attitude too! The place is cute with charm, comfortable atmosphere and friendly faces!

I had an interesting experience at this salon. Sam colored my hair over two appointments (the first…read moretry wasn't quite what I was looking for but she gladly took me back and fixed everything) Sam was super sweet, professional, and the final product came out great! Thank you Sam! However, I did not have a good interaction with who I believe is the salon manager, Stacy. (Although she could've been the receptionist, I'm not quite sure) She was standoffish, a bit rude, and it seemed like she didn't want to help me at all. After checking in at my second appointment, I went back up to the front desk because I had a simple question about a product that I purchased during my first appointment. As I started to speak, she cut me off saying that I needed to have a seat and that Sam was going to be with me shortly. Before I could even say another word, she turned and walked away from me. I didn't say anything during my appointment because I wasn't going to let someone who was clearly having a bad day ruin mine, but I thought it would be important for the salon owners to know how she is treating clients. I will be returning to see Sam, and hopefully the other woman is having a better day when I return.

Well the ONLY REASON I gave them 2 stars is because Mariah is awesome - hands down awesome. She's…read morethe ONLY reason I've continued to go there for the last 6 months. In September 2025, the cost for having my lashes done went from $59 to $75. Pretty extreme if you ask me. I voiced my concerns to the owner. Her response was that they are now offering their own line and have more options for their clients. Nothing whatsoever is different about the lashes I am getting, so why the increase? In addition to increasing my charge - no one bothered to let me know ahead of time. I found out when I was checking out. Seriously bad customer service. Then, less than 4 months later they increased the cost AGAIN. Mariah called me the night before my next appointment to let me know because she knew I was very upset with the last increase and not being informed ahead of time. She's a sweetheart and really cares about her clients. Once again, I spoke with the owner about the increase. She told me that Mariah's level was raised so they were compensating her for that increase. Mariah deserved the promotion!!! However I further questioned the owner and expressed my displeasure with the increases. I informed her (since she didn't know and apparently didn't care), that their pricing had increased 44% in just 4 months. I told her that she was making decisions that would obviously impact customers negatively and had she given that any thought. Again, she didn't appear to care. Now, today I open the receipt for my service yesterday.... They charged me for some hairspray and my lashes and I included the tip. Once again to my surprise, a new fee had been added with no notice. I can't even believe they have the audacity to charge it - a "CONVENIENCE TIP FEE" of approximately 5.5% if you put the tip on your credit card. I immediately called and spoke with Layla asking her what the heck was that fee. She told me that they have a new system for checking out and it automatically charges that fee if you tip on a credit card. She did offer that I could avoid that by tipping in cash. My response - YOU'VE GOT TO BE KIDDING ME!!' let me get this straight, your new system charges me in order to pay for the new system? She then asked if I'd like to speak with the owner. I told her no because she continues to charge her customers for anything she chooses without any regard for or any communication to the customers and couldn't care less. I will be submitting this review anywhere and everywhere I can over the next couple of days. It's a shame that she doesn't care that Mariah has now lost another client due to her poor management and business ethics. Done and done

Sherry was a terrific esthetician. She really adds some professionalism to that place. It is clean,…read morequiet and inviting. Sherri has a great chair that she uses that is quite comfortable and she is just a delightful gal full of knowledge and great suggestion

Peaceful atmosphere. Knowledgeable staff. Many services to choose from. Facials and massages and…read moreeven a hair salon

Great people. Great environment…read more Very relaxing atmosphere. Witley is the best. You need to try 12th Franklin location.

Hannah at the downtown location did an awesome job with my daughter's hair today ! It was my…read moredaughter's first time getting her hair professionally colored and Hannah gave my daughter the not too bold neutral blonde balayage she wanted !

Oh my gosh, let me start by saying that not only has Jona Finstad been working on may hair for over…read more10 years, but thru those years I have come to know her more and more and she is helpful to everyone she comes across thru her business and spreading out into the community! But to review this salon is super easy! There are a couple of stylists who dont only leave their customers looking beautiful, but I also see the same repeat clients every time I go in! The place is clean, and beautiful, and just a wonderful environment to be in. As far as sending a review for Jona, that's simple! PHENOMENAL! Not only is she amazing at her craft, but she also spreads her love and helpful traits out into the community thru various events from free haircutting events for elderly or homeless, to angel tree events for underprivileged children. But as far as her haircutting and styling, I have been going to her for more than 10 years. She has transformed me from a brunette to a vibranr blonde and everywhere in between. Also, i had a lofe changing accident 4 years ago. Not only have the hospital stays wrecked my hair, but the repetitive visits and meds have made my hair so frazzled and thin that Jona does everything she can to slowly get me back to blonde and treat my hair to make it stronger. This last visit, she not only gave me the cutest hair cuti, but explained to me why going thru the process is healthier than jumping into using all the chemicals to make me instant frizzy blonde. She always thinks of the clients care and needa, therefore making​​ her more of a friend than just a hairstylist. Sorry for the long review, but I haven't done one in a while and I have so much to brag about this salon and staff! 156 thumbs up!

Jona worked with my schedule and gave me a great cut. Exactly what I wanted. I highly recommend her!read more

Jeanie and I built my haircut together. I would go in with all sorts of ideas and The Hair Jeanie…read morecreated the perfect hair style for me. She could see my vision, was always warm and pleasant. Wish I lived near her because my hair hasn been the same since.

From the owner: Come in for a silent appointment if you need to get away from the noise of life, or if you like to…read moretalk I don’t mind that either. I opt to make my guest feel comfortable and relaxed. I love doing highlights, baby lights, balayage, foilyage, and all colors under the sun. Message me so we can get you booked, I can’t wait to see you in my chair!

Anna is AMAZING. I was so scared to get my first curly cut and she was kind, honest, and a teacher…read moreto me. She talked me through the process and answered all my crazy questions about curl maintenance. She cut these gorgeous layers to give me volume but let me maintain my length!

Love love my haircut. Recently moved to waco and had to find someone that actually knew how to cut…read morecurly hair and not just say they know how. Anna is my girl! Very professional. Gave me a few tips that helped me make my curls look even better. My yelp profile pic is from the day of my cut.

Came in not knowing I needed to make an appointment and they were gracious enough to take me in as…read morea walk in last minute. Phil gives an incredible haircut and has just the knack of knowing how to.make your hair look good, I highly recommend over any other in Waco!

I know nothing about good haircuts, but I got 10x as many compliments on my haircut than I normally…read moredo. So he must have done something right.

My hair looked like a one color bleach job, and Maria said only bad hairdressers use toner to cover…read moretheir mistakes, so she didn't use any. I went back after my husband hated it, and so she added toner to darken it. I won't go back again, and feel it was a waste of money and possibly damaged my hair.

I took my daughter to get her first highlights ever, a cut, and to straighten her hair. Stephanie…read moredid not do what my daughter wanted on the cut and highlights and to top it all off, my daughter sustained burns to her scalp, all on the middle of her head. When we got to the car, my daughter was in tears. my daughter has very curly hair and wanted her curls to reach her shoulders. Right now my daughters curls are above the shoulders. Her burns still hurt and she was very disappointed that this happened to her. She also charged me $130 for a horrible cut, highlights that are super blond, almost white (which my daughter also didn't want) and scalp burns which I'm treating. I gave one star because you have to give at least a star in order to leave a review. We're never going back there!!! Shame on them!!