Great people. Great environment…read more Very relaxing atmosphere. Witley is the best. You need to try 12th Franklin location.

I decided that wanted a real professional to style my hair and chose this place because of the…read moregreat reviews. I scheduled an appoIntment with Sydney, but she didn't feel comfortable doing short haircuts and that I should come back on another day to see a different stylist. What kind of stylist doesn't know how to do different haircuts? What a waste of my time. Needless to say I won't be going back.

I went to this salon for a "fix" to a haircut I received somewhere else. Felicia went above and…read morebeyond! She not only fixed my hair, I absolutely love the cut she gave me! She definitely has a customer for life!

Extremely good cut and very informative about hair upkeep. Friendly and efficient salon.read more

I love this place this will be my new place to go a very nice and beautiful place to go the owner…read moreis so sweet and kind thanks so much for doing my hair

Once again Connie has worked a miracle!!!! She fixed my "COVID cut" back in 2020 and now here she…read morecame again to help me check something off my bucket list! I always loved pixie cuts but never thought I could pull one off well after losing 60 lbs I figured its now or never! And there is no one I would trust more with such a drastic cut than Connie!!!!!

I had an interesting experience at this salon. Sam colored my hair over two appointments (the first…read moretry wasn't quite what I was looking for but she gladly took me back and fixed everything) Sam was super sweet, professional, and the final product came out great! Thank you Sam! However, I did not have a good interaction with who I believe is the salon manager, Stacy. (Although she could've been the receptionist, I'm not quite sure) She was standoffish, a bit rude, and it seemed like she didn't want to help me at all. After checking in at my second appointment, I went back up to the front desk because I had a simple question about a product that I purchased during my first appointment. As I started to speak, she cut me off saying that I needed to have a seat and that Sam was going to be with me shortly. Before I could even say another word, she turned and walked away from me. I didn't say anything during my appointment because I wasn't going to let someone who was clearly having a bad day ruin mine, but I thought it would be important for the salon owners to know how she is treating clients. I will be returning to see Sam, and hopefully the other woman is having a better day when I return.

Well the ONLY REASON I gave them 2 stars is because Mariah is awesome - hands down awesome. She's…read morethe ONLY reason I've continued to go there for the last 6 months. In September 2025, the cost for having my lashes done went from $59 to $75. Pretty extreme if you ask me. I voiced my concerns to the owner. Her response was that they are now offering their own line and have more options for their clients. Nothing whatsoever is different about the lashes I am getting, so why the increase? In addition to increasing my charge - no one bothered to let me know ahead of time. I found out when I was checking out. Seriously bad customer service. Then, less than 4 months later they increased the cost AGAIN. Mariah called me the night before my next appointment to let me know because she knew I was very upset with the last increase and not being informed ahead of time. She's a sweetheart and really cares about her clients. Once again, I spoke with the owner about the increase. She told me that Mariah's level was raised so they were compensating her for that increase. Mariah deserved the promotion!!! However I further questioned the owner and expressed my displeasure with the increases. I informed her (since she didn't know and apparently didn't care), that their pricing had increased 44% in just 4 months. I told her that she was making decisions that would obviously impact customers negatively and had she given that any thought. Again, she didn't appear to care. Now, today I open the receipt for my service yesterday.... They charged me for some hairspray and my lashes and I included the tip. Once again to my surprise, a new fee had been added with no notice. I can't even believe they have the audacity to charge it - a "CONVENIENCE TIP FEE" of approximately 5.5% if you put the tip on your credit card. I immediately called and spoke with Layla asking her what the heck was that fee. She told me that they have a new system for checking out and it automatically charges that fee if you tip on a credit card. She did offer that I could avoid that by tipping in cash. My response - YOU'VE GOT TO BE KIDDING ME!!' let me get this straight, your new system charges me in order to pay for the new system? She then asked if I'd like to speak with the owner. I told her no because she continues to charge her customers for anything she chooses without any regard for or any communication to the customers and couldn't care less. I will be submitting this review anywhere and everywhere I can over the next couple of days. It's a shame that she doesn't care that Mariah has now lost another client due to her poor management and business ethics. Done and done

*this review is not about Jodie*…read more While I am always beyond happy with my hair extension service, by Sarah Ridling, I had an awful experience with the salon front desk associate Melissa yesterday. I come at least every 6 weeks for extension maintenance, and am always accompanied by my son who is 3. Yesterday I had my 11 and 3 year old. Apparently my 3 year old was disturbing other clients, my back was to the door and I was not aware this situation was happening. Children will be children, I most definitely do not want mine disrupting anyone, and am always happy to rectify that situation. An hour into my appointment my husband arrived to pick up the kiddos and take them to Petco while my appointment was completed. Melissa first reprimanded my child by telling him to "sit down in the chair" and then turned to my husband and informed him that there had been "multiple complaints about your child" he responded that he just arrived, and he left within 2 min, taking the children with him. Out of respect for my stylist I did not plan to confront her, but as I was walking out the front door, she turned to another female sitting on a barstool, and said "that's her that's the mom". I came back inside and confronted her by saying "I do not appreciate the way you handled this situation, I believe it could have been handled a lot more appropriately" every time I tried to explain how I felt or what felt wrong about the situation she cut me off and interrupted me saying several phrases from "I did nothing wrong" to "I wasn't mean". Finally I said, "I am the client and you aren't even listening to me, how you approached this offended me, my back was to the door and instead of coming to me you addressed my child which wasn't your place and my husband who just arrived, to take the kids". She proceeded to tell me that her children and grandchild would never act that way, I said "well we aren't discussing a situation with your children or grandchild, but since you have a grandchild why didn't you come to me as his parent or offer him some paper and crayons and a solution to the issue?" Our conversation, if you can call it that, proceeded for several minutes, until finally it became apparent she was not going to listen or offer an apology for the disrespectful way she handled the situation and talked to me when I confronted her, she said "you can leave", I asked for her bosses phone number. She gave me Austin's cell with a snarky "go ahead and call him". When I called Austin it went straight to voicemail. My stylist being a caring person, called and said she believed it was more of an issue than we believed. She also didn't realize that he was disturbing anyone. To be honest I completely understand not wanting a child to be disorderly, sometimes he behaves perfectly and sometimes he's a little monkey. He is 3 years old, still learning what is right and wrong, and it's my job to teach him. I take full responsibility for that. My issue comes from how the situation was handled, she reacted very unprofessionally and inappropriately by addressing my child without me present, and then confronting my husband who was not a client and also had no idea what had happened. When I chose to leave peacefully, her unprofessionalism continued by talking about me before the front door even closed. When I returned to discuss the issue I felt very disrespected and as if it didn't matter at all that I was displeased with anything regarding my visit. Sarah's solution was that maybe I should just not bring my child on my next visit. I have always brought books or toys or Netflix to occupy him and he has never been a problem before. I informed her that I will find a different salon and stylist based purely upon the fact that the person who is the "face of the business" was so rude and disrespectful to me as a person and faithful client, I drove over an hour to see Sarah every 6-8 weeks and have also used lash services etc from other stylists.

This place is great, and I found the BEST stylist, have been looking for awhile and was referred by…read morea friend to Lindsey Clay!! Best haircut ever!! I'm very picky, and Lindsey did a fantastic job, I told her what I wanted and she did it.. Highly recommend her.. She has found a new client for life

Great place for men's haircut! I was hesitant at first since…read morethere are not many recent reviews. Champions is located in downtown Waco. they are meticulous and gave a great style and haircut! We have referred others since September.

Found these guys on yelp and decided to check it out even though there wasn't a ton of reviews…read more Went in on Tuesday to ask about an undercut with a design. Got to talk to a really nice man there (who I later learned is the owner). He gave us some ideas of things to do while in Waco and he helped me set up an appointment with Stephanie. The shop is a really low key, casual atmosphere, but I felt totally comfortable. Stephanie did a great job and totally got the vibe of what I was going for while putting her own spin on it! They don't have many pictures on this listing of women or undercuts, so I wanted to be sure to review. It's really hard when traveling for work to find places that can accommodate an undercut like I am used to doing. Champions did a great job and I'm so happy I found them. Definitely will return if I'm ever back through Waco. Thanks, Stephanie!

Great service. Had no idea what I wanted when I went in. They have great advice and a great cut…read more Cool little guy spot for a cut. Go with the straight razor too and thank me later. Relaxed atmosphere and easy going environment. Price is right for the services offered. Great deal.

Polo had extreme attention to detail and didnt do anything without asking first. Good with clippers…read moreand scissors. 10/10

What went well? Everything! I have been searching for…read moresomeone who could color and cut/care for my long curly blonde hair. Being new to an area is tricky. It's trial and error trying to find someone with these skills. Yelp reviews help narrow it down and Sherry is an absolute expert in all areas... but especially color! I was blown away. I am so happy with this salon! Thank you, Sherry.. I'm a client for life!