I decided that wanted a real professional to style my hair and chose this place because of the…read moregreat reviews. I scheduled an appoIntment with Sydney, but she didn't feel comfortable doing short haircuts and that I should come back on another day to see a different stylist. What kind of stylist doesn't know how to do different haircuts? What a waste of my time. Needless to say I won't be going back.

Great people. Great environment…read more Very relaxing atmosphere. Witley is the best. You need to try 12th Franklin location.

I went in for a color consultation with Cherie. I had moved to the area a short while ago and was…read moretrying to find a good salon. I had tried another fancy one in the area and had a terrible experience, so I was apprehensive. I knew ahead of time I was asking for something difficult, going from a fashion color to a more natural one... and on the opposite ends of the color spectrum at that. Cherie was polite and professional during our consultation and assured me she could handle it. And boy did she ever. The particular red I want is something I had a very hard time getting back in my home state. I would ask for copper and get auburn, or even mahogany. Cherie aced it on the first try. It is -perfect-. I have zero complaints. She made awesome product suggestions, kept me updated on what she was doing to my hair as she did it, and overall gave me a fantastic experience. I am happy to report I have definitely found my new home salon here in Texas.

She was on time and color is she was very helpful as I have a hard time walking she helped me out…read moreof the chair. She was very kind for young lady they need a handicap out front is the only thing We went to dinner that night when I got home there was dye all over my coat. She didn't rinse it properly. I'm not happy with it for $221. It should've been done differently and I gave her a $40 tip.

Cherie has been cutting my hair for 26 years!! I can not imagine going to anyone else! She has…read morealways cut it exactly like I wanted it or like the picture I have shown her. And if I want feedback between two different styles, she provides knowledge coming from a professional in which style will complement you the most. Her area is very, welcoming and relaxing.

Very nice. Relaxing. Clean! Easy access from Waco, Woodway or Hewitt. Love the stylists!…read more Jennifer Barlow is here!

Jeanie and I built my haircut together. I would go in with all sorts of ideas and The Hair Jeanie…read morecreated the perfect hair style for me. She could see my vision, was always warm and pleasant. Wish I lived near her because my hair hasn been the same since.

From the owner: Come in for a silent appointment if you need to get away from the noise of life, or if you like to…read moretalk I don’t mind that either. I opt to make my guest feel comfortable and relaxed. I love doing highlights, baby lights, balayage, foilyage, and all colors under the sun. Message me so we can get you booked, I can’t wait to see you in my chair!

I had an interesting experience at this salon. Sam colored my hair over two appointments (the first…read moretry wasn't quite what I was looking for but she gladly took me back and fixed everything) Sam was super sweet, professional, and the final product came out great! Thank you Sam! However, I did not have a good interaction with who I believe is the salon manager, Stacy. (Although she could've been the receptionist, I'm not quite sure) She was standoffish, a bit rude, and it seemed like she didn't want to help me at all. After checking in at my second appointment, I went back up to the front desk because I had a simple question about a product that I purchased during my first appointment. As I started to speak, she cut me off saying that I needed to have a seat and that Sam was going to be with me shortly. Before I could even say another word, she turned and walked away from me. I didn't say anything during my appointment because I wasn't going to let someone who was clearly having a bad day ruin mine, but I thought it would be important for the salon owners to know how she is treating clients. I will be returning to see Sam, and hopefully the other woman is having a better day when I return.

Well the ONLY REASON I gave them 2 stars is because Mariah is awesome - hands down awesome. She's…read morethe ONLY reason I've continued to go there for the last 6 months. In September 2025, the cost for having my lashes done went from $59 to $75. Pretty extreme if you ask me. I voiced my concerns to the owner. Her response was that they are now offering their own line and have more options for their clients. Nothing whatsoever is different about the lashes I am getting, so why the increase? In addition to increasing my charge - no one bothered to let me know ahead of time. I found out when I was checking out. Seriously bad customer service. Then, less than 4 months later they increased the cost AGAIN. Mariah called me the night before my next appointment to let me know because she knew I was very upset with the last increase and not being informed ahead of time. She's a sweetheart and really cares about her clients. Once again, I spoke with the owner about the increase. She told me that Mariah's level was raised so they were compensating her for that increase. Mariah deserved the promotion!!! However I further questioned the owner and expressed my displeasure with the increases. I informed her (since she didn't know and apparently didn't care), that their pricing had increased 44% in just 4 months. I told her that she was making decisions that would obviously impact customers negatively and had she given that any thought. Again, she didn't appear to care. Now, today I open the receipt for my service yesterday.... They charged me for some hairspray and my lashes and I included the tip. Once again to my surprise, a new fee had been added with no notice. I can't even believe they have the audacity to charge it - a "CONVENIENCE TIP FEE" of approximately 5.5% if you put the tip on your credit card. I immediately called and spoke with Layla asking her what the heck was that fee. She told me that they have a new system for checking out and it automatically charges that fee if you tip on a credit card. She did offer that I could avoid that by tipping in cash. My response - YOU'VE GOT TO BE KIDDING ME!!' let me get this straight, your new system charges me in order to pay for the new system? She then asked if I'd like to speak with the owner. I told her no because she continues to charge her customers for anything she chooses without any regard for or any communication to the customers and couldn't care less. I will be submitting this review anywhere and everywhere I can over the next couple of days. It's a shame that she doesn't care that Mariah has now lost another client due to her poor management and business ethics. Done and done

Are you lucky enough to have found a hairdresser that makes you walk out every time 100% thrilled?…read more Does your hairdresser listen to you and then repeat back to you what she thinks she heard you want? i was a hairdresser for years at four different salons. I have had the opportunity to have many really good hairdressers do my hair. For me the problem always was consistency. Face it. If you find a style and love it, you want that quality of cut and style every time. Well I will tell you I have been going to Suzy St. Roman for YEARS and not one time have I been disappointed. Suzy is the only one who has cut my hair for several years. She is so talented and skilled. Her advice on product never feel pushy. And she is a master at cutting techniques and is not a one cut fits all. She cuts your hair the way you want it in the way your type of hair needs to be cut to achieve what you want. You will be so happy! So don't wait another hair cut longer! I get so many compliments on my hair. If she moves to Timbuktu, I'm going with her seriously try her you won't be sorry. Plus, she has a great personality and the shop is very cute and calming not loud and busy and I like that. Love me some Suzy St. Roman at Alchemy!! So will you!

I love Salon Alchemy! I was looking for beautiful color with dimension, extensions and a style that…read moreI could easily replicate. Suzy checked all those boxes and then some! I loved my total experience in the salon with the whole team! Everyone was welcoming and fun to talk to creating this cohesive vibe that makes you want to hang out even when you're not getting your hair done! I left feeling more beautiful than ever but also educated and equipped to be able to keep my hair looking amazing everyday. Thank you Suzy and team for a truly wonderful experience!

The service I received here was great! I came in after a long day for a shampoo and a haircut, and…read moreit was wonderful! The staff was kind and knew exactly what I wanted. They made pleasant conversation, but not too much, and the music was upbeat and cheerful. My only complaint was that I expected a blow dry was included in what I had asked for, and it wasn't. My hair air-dries just fine, so it wasn't that big of a deal. This location is 5 minutes from my work, right next to a Starbucks, and takes my A+ Card to give me a $13 haircut ($15 with the shampoo). I've been a couple of times now, and it's definitely going to remain me go to salon.

Kayla is extremely talented! I have been a client for 3 years, and I look forward to every…read moreappointment with her! Kayla takes her time, whether it's a new balayage and color or a simple haircut. She's a joy to talk to and watch at work. I know when I visit her salon, I will leave happy and looking great. I highly recommend Kayla, as her work truly is magic!

From the owner: Specializing in hair painting.read more

I am visiting Waco for the weekend, and I am desperately overdue for a haircut. I searched online…read moreand found this salon close to my hotel. They had very convenient booking online with information about all of their stylists. Dee Dee is a master stylist and I snagged her last appointment of the day. My hair was in serious need of professional help! She was so pleasant and kind. She was very thorough and took her time while we decided what we were going to do and even though I brought inspiration pictures, she still explained the cut to me. I am very happy with my result. In fact, her service was excellent. I made an appointment for the Spring to drive back to Waco to see her. The store has a lot of haircare brands. Any hair brand you're thinking of - they carry the line. All of the employees were very friendly, and I am very pleased! Highly, highly recommended. Everyone working there seemed very professional. And they have all different levels of stylists, so depending on what service you need or what your budget is, I feel that they have someone there who can do your hair.

The manager, Dory, ruins this place. She does not care about the customers! I had to reschedule…read moreseveral of my haircuts, but I ALWAYS did so in a timely manner. I would change my appointment within 72 hours! She said that was not acceptable and I should be a walk-in-only client! Anna Marie, who gave me several good cuts, and I tipped her at 40%, even gave her a 100% tip at Christmas did not want me as a client anymore because a couple of times I wanted her to take a little more off here or there. I complimented profusely, but she was still offended that I would return and ask for a tweak. It was not her. I was learning about my new hair texture now that I'm in my 50s.

Love this place. I drive out from Crawford TX just to go to this shop. Nice atmosphere. Nice…read morepeople. Been extremely happy with my barber (Ana Rubio). They like reservations but they took me in as a walk-in on the first day. They will offer free beverages too. I prefer water but seen a few getting beers. Been there 6 times... good place

I always have the same barber. But this time she was sick so I had to go with a randmom. And all I…read moreasked for was a mullet and to keep my curlys. And he asked if I want it to go to skin. this is what he did to me. Compered to what I usually get. Took 8 months to grow. And I have 3 months left till I graduat. And I was growing it out for that.