Great selection, and very helpful staff, always willing to help and you can ask questions without…read moreany problesm. Wide variety of items from dvds to games. The gaming section is incredible and large. Worth the trip for savings.

Do not do business at the Elyria Oh location. Except for maybe one or two people the employees…read moreattitudes all suck. Especially if you disagree with there trade offers which 99% of the time are completely one sided. I declined an offer still spent money and they guy was a total jerk. I don't understand how one store can lowball and others pay up. Don't say it's inventory related when for 25yrs I've heard all about how the stores inventory is all connected if need be. I was offered 20bucks for 6 vinyl and got 80 at another local location. It's literally only Elyria that does this. I've been doing business at the exchange for a long time but now I'm just gonna make the drive to Lakewood. Solid people with great attitudes and fair offers.

Always have had good service here. Been downgrading my CD and DVD collections. Received fair…read moreprices on sales. The staff has always been helpful.

Awesome service! Great selection of games, toys and movies. Staff are kind and efficient. 10 out of…read more10!!!!

They used to have the best selection of music cds along time ago and I use to enjoy looking threw…read moreit during each visit but now there's barely anything there.

Who ever heard of having to show a personal I.D. when returning a CD that was originally paid for…read morein cash?! And this was for an even exchange (a $7 CD for same price CD)! What loss, or security issue could they possibly incur, that they need to invade my personal space and require an I.D.?! Especially in today's disconcerting day and age of breached databases. Utterly ridiculous! What's next - companies asking for your Social Security number for a simple cash return transaction?! They just lost me as a customer!

This store is amazing. You honestly need some time to walk through and look at everything. It looks…read morelike a small storefront, but there is a much larger section in back. They have everything from incense, candles, stained glass, tea, and outdoor garden items. It all seems to be local artist as well. I highly recommend you stop by and walk through and support the small business. I'm pretty sure they were down the street years ago where a framing places now but this new location is equally great. I'm still kicking myself for not purchasing a stained glass item that I went back for, but it was gone. People working there are always very friendly and helpful. There is street parking, but they also have their own private parking lot in the back. Very great and unique items all around

A very unique store in downtown Berea. The owners are very nice. They have things like candles,…read morecrystals, windchimes, solar lights, incense, etc. Every item in this store is unique/one of a kind. Depending on the item I thought some of the prices were a little high, but most items you will not find anywhere else. It's a great price to get a gift for someone.

The staff members are the worst. They made an offer of .50 cents TRADE per item on my cds. Most of…read morethe staff probably makes $13 an hr, and are not even worth that. Not sure how this place stays in business. I will sell my stuff online and buy online. DON'T WASTE YOUR TIME HERE.

Found a re pressing of Uriah Heep I'm happy with. The selection in new vinyl could be better. Used…read morevinyl is terrible. Sorry, but I just didn't see the worth in digging through beat up records on the floor, my knees. Prices are fair

I dealt with a gentleman at the Lyndhurst, OH location last Saturday. Helping me with a phone issue…read moreI brought he exemplified nothing short of effective listening, problem solving, and empathy skills. He was also very kind because prior to going there I was given a hard time with other places, Wow did YOU ever earn a customer for life. Jim

they are an absolute joke. I took a 1 year old I pad into sell it since I bought a new one. this…read morewas $400 last year and they offered 75 cents for it even working perfectly.... what a joke

Best exchange location. Staff so ready to help and are very friendly. Great selection of records…read more Place is kept clean and neat. Really enjoyed shopping there.

Not just this location but every "exchange" I've been to has been very overpriced, I will not be…read moreback.