what a great shop. a classic record store. the selection is deep, the prices are fair, and if…read moreyou're into digging, there's chaos to dig through too. the clerks are ... usually helpful. i mean, like i said, old school record store. if you're looking for values on old rock records, this place RULES. but they've got plenty of other things too. i go to a ton of record stores, and this one is too shelf for me.

The staff members are the worst. They made an offer of .50 cents TRADE per item on my cds. Most of…read morethe staff probably makes $13 an hr, and are not even worth that. Not sure how this place stays in business. I will sell my stuff online and buy online. DON'T WASTE YOUR TIME HERE.

i love this place. i love charles. i love the selection. i've gotten odd, super rare stuff here…read morethat i would never find anywhere else. things from africa from the 70s, private press weirdness from all over... the selection of more mainstream records is solid, especially in new inventory. but for me, it's about the consistently interesting, well-priced used stuff (though it's chaotic and catch-as-catch-can). highest recommendation. go go go.

Such an amazing experience here! I was searching for a pretty hard-to-find record for my…read moreboyfriend's birthday, and when I called, they not only confirmed they had it -- they actually held the record for me until I could come pick it up. That meant so much and seriously took the stress out of trying to track it down. When I came in, the staff was incredibly friendly and helpful. You can tell they genuinely care about music and about making sure customers leave happy. They made the whole experience feel personal instead of just another transaction. If you're looking for something specific (especially a harder-to-find record), this is the place to go. I'm so grateful they held it for me and helped make his birthday special. I'll definitely be back!

I dealt with a gentleman at the Lyndhurst, OH location last Saturday. Helping me with a phone issue…read moreI brought he exemplified nothing short of effective listening, problem solving, and empathy skills. He was also very kind because prior to going there I was given a hard time with other places, Wow did YOU ever earn a customer for life. Jim

they are an absolute joke. I took a 1 year old I pad into sell it since I bought a new one. this…read morewas $400 last year and they offered 75 cents for it even working perfectly.... what a joke

This place is amazing! Just watch your step on the stairs up, the buildings are old and very steep…read more I loved my visit, wide variety, excellent artists, very knowledgeable, will definitely will be back!

The best record store in ohio! You name it they have it at a great price. Huge selection of vinyl,…read moremagazines, cassettes, DVDs, books and even 8-tracks! My personal favorites are the huge noise, jazz and punk sections. This is THE spot for music!

It's a weed shop now and they have some great weed. They usually ger there weed from California and…read moreI live there and they definitely get there weed from there and you can tell by the quality of there weed. Love this shop definitely should stop by and grab you smoke west coast weed the best in the city

Since being back in Cleveland, I haven't found my ideal record store. [a tad unrealistic, but a…read morestore with tons of used CDs [and new], including local acts, priced below $5, of all genres, especially hip-hop, trip-hop, alternative rock, and soundtracks; would be it, although perhaps it's a good thing, because I need to save money. Stores like the Corner Record shop in kalamazoo, and weirdo records and another one both in boston, have come close to the ideal state.] One of my favorite pasttimes is to go to a record store, buy some random CDs that look interesting to me and hope for the best. My budget usually imposes a limit of 4-5 of them, all used]. Compared to my other reviews, my ratings for stores a bit more skewed toward my bias, so, that being said;.. I had some time to kill and wanted to see what they had. So here I am now writing this. The guy behind the counter was amicable and let me browse without buying anything for 30 minutes, always a plus. The selection consists mostly of newer [late 90s-2000s] rap, mainly southern and the big labels - Motown, Universal, Cash Money. Nothing from rhymesayers [boo]. Some older stuff like Schooly D and Slick Rick. Format-wise, I was disappointed to see no vinyl, only CDs, and cassettes [I now know that rap is still being released on cassette]. Their prices for albums were ok, $6-7 for used, $13ish for new. I asked if they had any local acts [and gave out some names] and he said they did not, recommended me to go to another place that ended up being closed. There's also a big CD selection of Gospel and R&B. Plus, there's some porn. If you're in the neighborhood, also check out Lucy's Sweet Surrender bakery which is a couple blocks down from here. The lower rating is due to their limited selection rap and a lack of vinyl. If you're looking for gospel, r&b, or contemporary rap [Southern and mainstream, mainly], then Nikki's is a good place for you.

Really missing days of old when Sam Goody and other major record stores where open. Miles and…read moremiles of music. From vinyl to cds. That was what I waS looking for when I walked in or at least that feel. It is riding season and I needed some new music. I pull up to the light blaring songs from billy joe. I'm a real bad a$$. Went In. To the store to purchase some cds. I was looking for sister act 1 and 2. Just wanted something g spiritual and funky. Good mix. Lauren Hills voice is awesome I enter the store and I am immediately greeted by the staff. I'm feeling the vinyl record store vibe. Than I found my cds and went to the front and before I can say can you help. This kind gentleman looks up from what he was doing and asked if I needed help. I said yes and he asked for some one to assist me. Went back to the front paid and left. Storing my exchange purchase in my saddle bags and about to head out. When another employee from the exchange was walking into work. He had the coolest doc martens on. Only a youthful person can pull off that look and he wore it well. From one boot love to another. Rock on

Best exchange location. Staff so ready to help and are very friendly. Great selection of records…read more Place is kept clean and neat. Really enjoyed shopping there.

Still loving The Exchange 5 years after my initial review!…read more Why? VIDEO GAMES! This is one place I don't mind looking for previously-owned merchandise. They clean up what they sell and make sure it's in working condition before they put it on their shelves. That's huge. I really hate picking up a used game or system and having to spend hours cleaning it because it's way too disgusting to touch until I do. They also guarantee their previously-owned games. I know this because I stopped in last week to buy their Crash Bandicoot PS1 game. It was $30 (yikes) but the guy explained why and also mentioned the guarantee. When I brought it home to play I noticed it kept freezing in the same spot. It must have been a flaw in the resurfacing process. Either way, they took it back and gave me a full refund, since it was something wrong with the game. They do have a restocking fee if you return something that isn't faulty, just FYI. Having had to return a dirty system (in better condition than when we bought it) to another local place down the street because it was faulty and only being offered store credit--I can tell you I really appreciate the refund. I would definitely come back and buy more used games from The Exchange. Oh, and the staff is really friendly and helpful.

Zero stars they sit around don't work. An when you want to trade something they tell there…read moreemployees just say it we don't want it or say tell them to tell us who trying trade it got a scratch or some excuses to get us out they store like do your job an don't scam none an waste people time it should be an option for zero stars cuz this place is useless an waste of time they get paid to scam you when you know your stuff worth more don't come to this location don't waste your time

I visit The Exchange every time I'm in Coventry - typically, about 3-4 times a month. They have…read moreeverything a video game fan could want, including classic video game consoles and more recent game systems. I've bought several consoles there for my sons and they are all in great condition. They have all the accessories you would need for the consoles and video game selection is impressive - many old school gems, as well as games for more current consoles. If you're not a video game fan, there's still plenty of other cool stuff at The Exchange: vinyl LPs, DVDs, CDs, even a small selection of cassette tapes. And there's a lot of fun pop culture toys, too. The prices at the Exchange are decent and they offer a fair trade value. The staff is terrific, just a great bunch of guys (some girls, too). They always chat with my sons about video games and are super helpful in answering questions. This location isn't the largest of the stores but the staff and the store's ambience and location make it my favorite of all the Cleveland area locations.

I've traded and bought many CDs here over the years and have always been impressed with the…read moreselection and the service. The prices are fair and they always have cool vintage stuff that's tough to find anywhere else.

They used to have the best selection of music cds along time ago and I use to enjoy looking threw…read moreit during each visit but now there's barely anything there.

Who ever heard of having to show a personal I.D. when returning a CD that was originally paid for…read morein cash?! And this was for an even exchange (a $7 CD for same price CD)! What loss, or security issue could they possibly incur, that they need to invade my personal space and require an I.D.?! Especially in today's disconcerting day and age of breached databases. Utterly ridiculous! What's next - companies asking for your Social Security number for a simple cash return transaction?! They just lost me as a customer!

Not only is it nearly impossible to rent a movie in the downtown area without having to settle for…read moreRedBox, but this place also has a huge selection AND it's locally owned. Darn right I'll get a membership here! The inside of this place is a throwback to 80s and 90s video stores--it even smells like the old ones! It looks small, but you'll find everything from the classics (which you can't find in a damn RedBox) to all the newest releases (with enough to spare.) If your expecting atmosphere like Blockbuster, than you're not in the right place. This store has character, history and it's local. I think the deal is that you have to live under 3 miles from the place--but don't quote me on that. You get the movies for like two days and I think longer for the older flicks. Plus they've got a small candy, ice cream and snack selections. This place is amazeballs.

Yearly membership fee: $3.99. Bluray rental: $4.99. Renting from a real physical video store:…read morePRICELESS!