Warm and friendly environment convenient off the street parking. And close to shopping and…read morerestaurants

Good ‼easy to look credit score & printable monthly statement…read more I can call for any kind of questions any time. Thanks!! N. V.

From the owner: For more than 55 years, Tri City has been a bank focused on the needs of its customers and…read morecommunities. Put simply, we succeed when you do. That's why we are dedicated to helping families fulfill their financial dreams and businesses grow. After all, we are Your Hometown Bank.

Easily accessible and easy to do business with and, finally, a location near my home!…read moreThe exterior of the bank is nicely landscaped and looks lovely during the summer months. Inside, it's typical banker decor......LOTS of rich, warm wood. Free coffee and cookies, if you're interested, and always a friendly, helpful face. 23/2014

i had a problem with zelle got took for 40 dollars person never showed to do the job i call to then…read moresee if i could cancel the transaction but they could do it so i was frustrated at loosing the money not at the bank said maybe i should find another bank since you guys seem to not care .... hang up with them... then i get paid day later direct deposit....well they decide to close my account and not inform me of it and mail me a check on a thursday mail it friday.... not i have no money till i recieve the check and the explanation is in the note with the check great service just do what you want with my money and screw me over with my direct deposit 20 plus years now my whole family is going to find another bank been the family bank for over 60 years i guess when you expand from one bank to multi you just dont care about your costumers no more NEVER USE WATERSTONE.... oh yeah the bank app said disbursement for investments like huh what...

As a bank I really like them but this has been tempered by the terrible way they manage their…read morecredit cards. If you're thinking about getting BMO credit card don't do it! They treat refunds like a store credit. If the refund doesn't come in prior to the end of the same billing cycle it won't get applied to the current balance. It gets applied to future purchases and sits there till it's used up. I don't have any other credit cards that do this? Are they going to pay me 27% interest on that money while it sits there?! I won't be using that card anymore.

Asked to transfer my money from one account to another , banker wanted to know why.Took my id to…read moreher supervisor. Wouldn't return it when I told her it was done at another branch previously. Said she couldn't do it. Finally returned id. Went to the branch a few blocks away and they did it.

This branch is off the beaten path and looks like something other than a bank that I'm unsure how I…read morefeel about it. The parking lot was even bare but at least I got taken care of quickly. I probably won't return to this location unless I need to see a banker and was told I needed an appointment. I have never been told that before at any other banks.

Tried calling branch directly. No one answers the phone. Rings and rings. Auto attendant keeps…read moredirecting you to automated service or web site. Cannot even leave a message. I use the web at times, but sometimes you need help from a real person. Have had problems with mobile banking depositing in the wrong account. Understand that bank wants to minimize staff, but lack of contact with a real person is frustrating.

This is definitely one of the friendlier Chase banks around! The tellers are talkative and smile. I…read morepretty much always get greeted when entering and get told goodbye when exiting the bank. (Check out the free coffee & cookies, too!) This location is close to grocery shopping, department store shopping north on 76th and and a great new Indian place across the street. As a whole, I'm pretty happy with Chase. They have free checking, a simpler way to pay bills online, an app, decent credit card offers and what's very convenient is that they have a lot of branch locations and ATMs located inside most Walgreens stores. Way to go Chase bank!

Chase We have been…read morewith Chase Bank for 45 years and have most of our accounts there including checking, credit cards, our mortgage, and my retirement accounts. I have never been treated by ANYONE IN MY WHOLE LIFE like I was just treated today, 12/18/21. We went into the Franklin office for a simple transfer from my IRA to our checking account. The first officer could not open the required transaction forms on his computer so he asked his associate to help. This has already taken 15 to 20 minutes. As we went over to her cubicle, he put his coat on and left early. Coincidence? I think the whole thing went south we she asked me why I was asking for the withdrawal/ transfer. She didn't like my response which was because it's my money? She never explained that there are certain categories the form requires the request be assigned to. And the transaction went down hill from there. Next we were told that because it was a weekend, the transfer was not real time and would take place on Monday after she faxed the documents in. FAXED? In this day and age? Are you kidding me? FAXED!! So we were given the choice of waiting 10 minutes for a printed fax confirmation or we could go without it. About the time when I asked her if she could email the confirmation to us we were told no, and asked to leave her cubicle and eventually the building because she didn't appreciate our attitude. So, we left and I'll bet you anything, when we check on Monday, it will not have been done. Ms. DD you don't have the temperament to serve your customers in a competent or professional manner. Quite frankly, you would be better suited asking people if they want fries with their burgers. Maybe you could handle that! We will see if you transferred OUR money on Monday and then start looking for a new bank! Hopefully one that promotes competency and demands employees prioritize great customer service. This Chase branch has no concept of that!! They don't deserve your business!

I always have a pleasant experience when I go to Summit. The staff is always friendly and helpful…read more I've never had a bad visit. I started banking because the location was right off highway 100 and they have multiple locations around town. I have a checking and savings here. I would highly recommend.

They are the worst company to deal with your business account. Do not work with them. They put…read moreSpanish first before American English. English is the primary language of a United States of America. The majority of time I call they do not have the correct answers for you. Their website is terrible. Their customer service is terrible. They have to pass you on and pass you on to different people all the time because they don't have the answers.