As a bank I really like them but this has been tempered by the terrible way they manage their…read morecredit cards. If you're thinking about getting BMO credit card don't do it! They treat refunds like a store credit. If the refund doesn't come in prior to the end of the same billing cycle it won't get applied to the current balance. It gets applied to future purchases and sits there till it's used up. I don't have any other credit cards that do this? Are they going to pay me 27% interest on that money while it sits there?! I won't be using that card anymore.

Asked to transfer my money from one account to another , banker wanted to know why.Took my id to…read moreher supervisor. Wouldn't return it when I told her it was done at another branch previously. Said she couldn't do it. Finally returned id. Went to the branch a few blocks away and they did it.

Friendly staff and low or no fees on things other banks will charge you for. I am happy to bank at…read morea small local bank chain again as i had been with a corporation for a while. Appreciate the quick, handy, friendly service!

From the owner: For more than 55 years, Tri City has been a bank focused on the needs of its customers and…read morecommunities. Put simply, we succeed when you do. That's why we are dedicated to helping families fulfill their financial dreams and businesses grow. After all, we are Your Hometown Bank.

Just signed our steal of a deal re-finance with Equitable. Super friendly, excellent communicators,…read moregreat rates, very pleased. We worked with Linda and Cilieta, they both made it an enjoyable process. We had to sign in person, everything was covid clean, freshly wiped, proper mask wearing, and use of sanitizer. I'm not sure that we will need their services anytime soon, but would definitely use again!!! Thank you!

From the owner: Equitable is a full-service community bank but at its core, it is a mutual savings bank. Being a…read moremutual means that we are a non-stock financial institution. We are built on pledged deposits that enable us to lend at competitive rates. What does that mean for our customers and our community? As a mutual saving bank, we can concentrate on the long-term needs of the community and our customers without worrying about short-term returns and stockholder earnings. We are committed to the financial health of our customers and community. Being a mutual allows us to remain focused on our original goal - home ownership and wealth accumulations for our customers.

If I could do 0/5 for Mortgage Loans I absolutely would…read more My partner and I almost lost the house we were going to close on last April due to our loan officer not being able to provide our loan time and time again. Our closing date kept pushing back and even the day of closing I had to call THEM to ask where the final documents were. I worked third shift and would get called randomly, despite them knowing, for documents to be re-sent even though I had sent them already months ago. Ultimately we had to beg our sellers to give us more time so we could switch to another Mortgage Loan Business because I was DONE with dealing with this nonsense. With that new place our loan was provided within 2 weeks with no blood sweat or literal TEARS. Words can't express how awful my experience was trying to buy a home here. I'm not sure if it is the company as a whole, but the loan officer I worked with to this day still makes my blood boil. I won't say her name for her sake.

I have to agree that this is the slowest bank branch office in the world. I only bank at this…read morebranch because it's closer than any of the others I ordered a card a new card because my other card is missing on 30 July 2021 is now 4 August and I was told that it would only be three days by the automated service in which I would get my card. Thanks US Bank now I have bills to pay and no card to do it with where is my debit card!!!

This bank needs workers who know their job. Let me tell you, I go to this bank to take out a big…read moreamount of money and this lady tells me that I need my debit card. So I call a different bank because my dad tells me I just need my two forms of ID. And this other chase bank tells me that I can use two forms of ID to take out the cash. So I call the chase bank on Morgan to speak to someone else and tell them that the other chase bank says I need only two forms of identification. And this man says that I still need my debit card. And I ask why does the other bank say different. And he says "that's just what that teller wants." So I can customer service to get to the bottom of this and customer service says it's okay to have two forms of IDs. And sorry that this Morgan and 76th street bank does not know what they're doing. I call the Morgan bank back and say customer service says I only need two forms of ID and all of a sudden they change their made up policy to oh now you can bring in two forms of identification. Please don't waste my time or anyone else's with not knowing how to do your job.

Beware if you are frauds their Zelle app they won't cover you and won't even Help you. They could…read morecare less since it isn't a credit card transaction. Stick to a smaller bank or credit union

I love coming here. It's so convenient. They service a very large number of Credit Unions. The…read morealso allow you to pay your bills, buy giftcards, get discounted Great America/Summerfest tickets. They offer Credit Counseling, ATM, turn in your change and other services. They often are open on days or hours that your Credit Union is closed. The workers are always cheerful, neat and knowledgable! It's a clean facility that gives me personalized care everytime.. There are Drive up windows and it's wheelchair accessible!