Very friendly customer service, just a long wait in line, but a good bank. I'd recommend it.read more

I called before traveling to this facility to see if I needed to make an appointment. I was told I…read moredid not need to make an appointment and to just stop into the branch. When I arrive I'm told to come back in 3 hours. Opening a savings account takes about 20 minutes max. The facility is completely empty 3 personal bankers present. I was told to come back in 3 hours to open an account. I will not be visiting this location again. The facility is very clean and staff seemed friendly other than their unwillingness to help me while I'm in the facility. I just don't understand why I would need to come back in 3 hours to open an account.

This is a great place. I've been a member of this credit union for 14 years, and have both had a…read morecar loan via GCU, and have purchased a house with their services. Once, when I brought in a large cashier's cheque from an out-to-state bank and needed to use the money promptly, the staff was able to call that bank, then "bend the rules a bit" and shorten up the time that they needed to "hold the deposit" until the paperwork cleared. This credit union provides excellent support (at a great price) if you need expert tax preparation, too. The ONLY complaint that I have about this credit union is that they do not offer "medallion services" if you have been mailed a form to prove your identity to some "big time" financial institution like Franklin Templeton. But for this issue, there was an easy work-around. They still get 5 stars.

tl;dr Guardian Credit Union has always been a staple in my family…read more I like this smaller credit union - I've been with this place since I was old enough to start saving money because it was also where my parents did their banking. I was used to going to the smaller, South Milwaukee location, but this spot is closer to where I work and live now that I'm a sort of grown up. Discover card for debit FYI with chip and the place as a mobile app for iPhone and Android so you can easily make transfers, check your balance, etc. (Pleasantly surprised with this, since again, it's a not like a big 'ole bank.) Staff has always been friendly and you can always grab some popcorn on your way out ;)

My loan was sold to this sorry institute, to do anything with them on the phone will take an…read moreaverage of 40 minutes, I don't have that type of time, they ask you several questions concerning your account(s) and if you don't give them the exact answer they want they lock you out of your account. You are asked to go to the closest branch which is 48 miles away for me or provide a document in which you have to get notarized confirming who you are. I have banked with several organizations and never have I been treated like this or locked out of my account(s) and asked numerous questions to confirm identiy. BEWARE of BMO they are exercising questionable practices with the consumers money. I will reach our to the Attorney General concerning these practices.

I highly suggest not banking here. After only 2 months of banking here, they have held my funds…read morehostage for the SECOND time. Besides the 1-2 business days for mobile deposit, they put holds on all checks, from corporate companies, and hold your money hostage for a week or more. May be fine for others who can afford to wait. For the average Joe, not an acceptable policy. Never have I ever had so much trouble getting my own money. "To protect you and BMO Harris..." no, the only explanation is that they are using my funds for themselves then delivering them whenever their stock options are clear. The entire institution is a scam.

Franklin Wisconsin location 27th St. I walked into an empty store with 3 employees just sitting…read morearound. I ask to open another CD and she advised me that I need an appointment? I am a customer? OK I walked out and took my money to another bank and will be closing my accounts. Very poor service.

Long wait times on phone banking and at the credit union. They need more help for better customer…read moreservice.

This credit union is bad, 4 times Now in a year they have gotten transactions wrong one time…read moreThey gave me money from another person account and didn't even know it till I brought it back. So look at your receipt and get one all the time.

I have had accounts in many different banks over the years, but the combination of location(inside…read morea Pick N' Save Grocery), hours and customer service make this the best bank I have ever dealt with.

Very customer friendly. I needed special paperwork copies from my account a few times in a couple…read moreweeks and Adan was very accommodating to my needs. He went the extra mile to help me out and showed excellent customer service skills. He never hesitated to help me, when I asked others fir help, they weren't as helpful and friendly. Justin (I believe he spells it different) was also a great help as well. I wish more people in customer service had the great skills these two have.

How has this educators branch not yet been reviewed? I really like this one because it's never…read morecrowded and they still have all live human tellers. The location isn't far from 794. There's a drive through teller and an ATM lane. As with all the Educators Credit Union branches with live real tellers and associates, all the workers are friendly, personable, competent and don't try to steal your money like the big three megabank corporations.

My blood pressure usually rises when I go to the bank... However, with Educators, my blood pressure…read morelowers. Always in and out, with friendly service. Never thought I'd like a bank so much. Highly recommend.

Very awesome staff. I love coming in every time. Thanks guys keep it up. Thanks for that awesome…read moreservice you guys always give. You are the ultimate banking experience.

Have been banking here for years and have never had a bad experience. Staff is friendly and…read morehelpful, always accommodating. Very pleased.