The atm have me my money. I was so happy…read more I drove up and put in my code so that I could get $20. I withdrew the money with no fees!

I have banked at many different banks and this is by far the best bank I have ever been too!…read moreEveryone is really friendly and efficient! I have also never had to wait!

NSB is a good long-standing brick & mortar bank. In-person experience at various branches have…read morealways been pleasant and exact. The NSB website is adequate but could stand a 2-factor authentication option. Phone APP is decent - a user can deposit checks by taking photos. Could do without the forced flash LED ON and auto-image-click in that process. The shoreline of Lake Michigan could use another branch or two. Counterintuitive to the name, there are no branches between Grafton and Sturgeon Bay. Sheboygan would be a good spot for a new branch.

I took out an RV loan based on financing offered by Camper World. I took out the loan only so that…read moreI could receive a discount for financing the unit. The day I received the account information in the mail, I logged in and paid the loan amount in full. A month later, I received a statement indicating that I had $47.21 outstanding principal balance, and see that they had not credited all of my payment to the principal, rather they took out $47.21 toward interest. In the section stating amount do it it said $158.67. I called customer service immediately. They had no explanation for the total amount due and said that the 47.21 was the interest accumulated for 11 days! VERY SHADY!! Will never do business with them again, and I would recommend that you don't either.

I opened an account here a few years back. The staff at the counter and the supervisors/managers…read morehave always been friendly and very helpful. Thanks!

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

We bank at the Metro Market Tri City on 76 St. in Greenfield. My son had an IRS question and Paris…read morewent above and beyond to provide an answer. Outstanding customer service! Thank you Paris!

Muhammad was polite and helped me with my regular transaction but then went out of his way to…read moreprovide further remarkable service in setting up my Zelle connection with my other bank to service transfers off hours and more conveniently. He was super conscientious and made my day. Thanks!

Excellent customer service! Staff was very patient and helpful! Love their long hours!read more

I had issues getting my social security check. Ashley assisted me at chase in Brookfield. She is…read morethe manager. I felt very anxious and upset and she went above and beyond for me. Thanks again.

My fiancee and I made an appointment here for 4pm today to open a joint checking/savings account…read more When we called to make the appointment at the end of last week, I was told the schedule was wide open and was told the appointment was recorded in their appointment book. Fast forward to today, we show up for our 4pm appointment time and are told by a nice receptionist that they can't find the appointment book or our appointment, but she went to the manager for support. We stood waiting for 30 minutes, inquiring twice if they found someone who could help us. It was interesting to read the prior review stating the bankers act like customers aren't present- that was definitely our experience. We walked out at 4:30 and won't be back. Really disappointing with the service and response, especially considering we made an appointment and took off from work.

We have had great service over the years at Johnson Bank. Most of our banking is now online, but…read moreeveryone is kind and professional when I do need to go in.

If you enjoy getting screwed over by the big name companies go with JOHNSON FINANCIAL, If you want…read morelocal good customer service stay local. Geoffrey made it a bad experience

Great service at our recent visit to UW! The lady that…read moreassisted me and my mom with her new debit card was very attentive. It was good to be back at this branch.

We have been members for over 10 years. We've stayed members due to the quality of service, rates &…read moremany local offices. Plus, the remodeled Wauwatosa office is very open, modern, and clean. My son loves the ipad kids area while waiting. Frank M, the financial advisor, has serviced us for over 5+ years now. Today, we just had our yearly financial check-up. Frank is very professional, precise & knowledgeable in many sectors. He always comes with many questions & suggestions for your life. He even answered our random tax return questions we had this year. This office also offers other services such as life insurance. Frank now has a local assistant at the Wauwatosa office & and Separate owen wealth management area, which is separate from the regular bank.

I paid off my motorcycle loan last December 17, 2019. but until now i have not receive my vehicle…read moretitle. It's already January 09, 2020. When i called customer service i was on hold for more than 30 mins! I ask him or the customer representative why it take too long to answer my question? And he said he doesn't know. Wow! He doesn't know. No one can answer me where my title is! This is really bad!