The atm have me my money. I was so happy…read more I drove up and put in my code so that I could get $20. I withdrew the money with no fees!

I have banked at many different banks and this is by far the best bank I have ever been too!…read moreEveryone is really friendly and efficient! I have also never had to wait!

I opened an account here a few years back. The staff at the counter and the supervisors/managers…read morehave always been friendly and very helpful. Thanks!

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Excellent customer service! Staff was very patient and helpful! Love their long hours!read more

I had issues getting my social security check. Ashley assisted me at chase in Brookfield. She is…read morethe manager. I felt very anxious and upset and she went above and beyond for me. Thanks again.

My fiancee and I made an appointment here for 4pm today to open a joint checking/savings account…read more When we called to make the appointment at the end of last week, I was told the schedule was wide open and was told the appointment was recorded in their appointment book. Fast forward to today, we show up for our 4pm appointment time and are told by a nice receptionist that they can't find the appointment book or our appointment, but she went to the manager for support. We stood waiting for 30 minutes, inquiring twice if they found someone who could help us. It was interesting to read the prior review stating the bankers act like customers aren't present- that was definitely our experience. We walked out at 4:30 and won't be back. Really disappointing with the service and response, especially considering we made an appointment and took off from work.

Great service at our recent visit to UW! The lady that…read moreassisted me and my mom with her new debit card was very attentive. It was good to be back at this branch.

We have been members for over 10 years. We've stayed members due to the quality of service, rates &…read moremany local offices. Plus, the remodeled Wauwatosa office is very open, modern, and clean. My son loves the ipad kids area while waiting. Frank M, the financial advisor, has serviced us for over 5+ years now. Today, we just had our yearly financial check-up. Frank is very professional, precise & knowledgeable in many sectors. He always comes with many questions & suggestions for your life. He even answered our random tax return questions we had this year. This office also offers other services such as life insurance. Frank now has a local assistant at the Wauwatosa office & and Separate owen wealth management area, which is separate from the regular bank.

I filed a fraud case after a company erroneously shipped a subscription that they had said that…read morethey'd cancel. Despite confirming the cancellation, they processed and shipped the order anyway. Unfortunately, the case was assigned to Christine, who has failed at doing the only thing that her job requires: handling fraud cases and responding to customers. Christine didn't respond until April 21st -- more than two weeks after the case was filed -- and then took an additional three days to tell me to return the product for a refund. I let her know there was no return label included, and that I would return the package as refused at the post office. I asked whether the refund was guaranteed, because I didn't want to be out $60. She never responded. I followed up twice. It's now been a month, with no response. If Landmark allows employees to fail to do the very basics of their jobs and still keep them, to ignore cases and customers like this without any consequences, it speaks volumes about how little they value the people who trust them with their money. I had considered applying for a loan with Landmark, but if the company can't be trusted with $60, it absolutely cannot be trusted with tens of thousands.

My password did not work correctly and then my account became locked. Unfortunately, I am out of…read morethe country and have no access to texting or phone calls. Only emails. I contacted landmark through Facebook messenger asking what options I had? I was told there were no options, only a call can resolve this situation. Having several years with this company and not having complete control methods my funds, especially when out of the country is considered theft. Landmark should have a chatting option that this could be dealt through emails. Please get it together Landmark! The relationship/ partnership will be ending soon.

Horrible experience. Was able to open up a CD via a phone call and transfer money from my primary…read morebank. Fast forward a few months and Byline won't electronically transfer the proceeds from the matured CD. I have to stop in person to do so. As if that's convenient! What a joke - you can take my money electronically but won't send it back electronically.

absolutely horrible experience with water stone bank simple…read moreforeign currency exchange landed up costing me $100 and multiple trips to the bank YOU HAVE BEEN WARNED

I can't recommend Waterstone Bank to anyone at this point after my experience. We financed a small…read moreapartment complex through Waterstone, but my business partner who handled all finances and payments let the account be overdrawn for a week while working on another project (I was not sent any notices and had no calls/voicemails to my phone regarding this issue during that time). When I checked the balance on a Friday, I saw that it was about $125 in the negative with $8 daily fees to square away which accounted for less than half that amount, so I planned to head there on the following Monday when they reopened to pay this and get things back to normal. I get a call Monday morning from the bank president, who tells me "You owe $125, and we're closing your account because of this problem". Really. No prior notice to me regarding this, no idea if they even tried to reach out to my business partner, and I had told him I was heading in that day once the issue was found to be able to get the balance current and put a few hundred more in to have funds available again. No opportunity to keep the account open, he was very terse and unwilling to discuss options to be able to keep my business with their bank while we work to sell the property they financed in the near future. I've had accounts with many banks over the years, and never, ever experienced anything like this, it was as if they were looking to find some way to close our account for any reason because, I would guess, they simply don't want the business. Beware of working with Waterstone, if they can treat our company like this after 3 years of solid business with only one payment that was late a few days, they'll look for any reason to close your account and THEN tell you they'll hit your credit to make it harder to open an account elsewhere, which is in the letter their bank president sent to me. Unbelievable their bank president would treat customers like this. Look for other local business like Waukesha State Bank, I've been a customer with multiple accounts there for 25 years and never, ever had one issue or revenge move made against my company or my personal accounts through them the way Waterstone did. If I could give zero stars for their business, I would certainly do so. They tried to solicit more business from me a year ago, and I almost transferred multiple hundred thousand from another account to them, but had a feeling that it wasn't a good move. I'm absolutely glad I never, ever opened a personal account there, last thing I'd want to do is give them any more of my money to manage after the abhorrent treatment I've seen they give to customers. Steer clear of Waterstone!

DO NOT WASTE YOUR TIME AND MONEY ON THIS BANK!!!! I had over $3,400 taken out of my account and…read morehave been fighting it for about a year. Neither Chase nor Apple will refund me or do a thing about it. I have had Chase for over a decade with NO claim ever filed. The first one I file and they deny it. Absolutely DISGUSTING company. I will be losing my apartment and car all because a 60 BILLION DOLLAR COMPANY CANNOT HELP FIX FRAUD ON MY ACCOUNT. Despicable, evil people.

I don't know why yelp keeps asking me to leave a review because this location has no reviews and it…read morewould be helpful if I did. Honestly I don't know why I haven't or why I don't really check in here because this is my favorite Chase location so I'm going to review it so it clears out. I like this location because it's somewhat close to work and the staff just seems friendlier and I can usually get right to a teller. I only go in once or twice a year but they have always left a good impression on me. I do most all of my banking on line so I don't go in very much but the drive up ATM on the very end is usually empty so I use the ATM more than anything. On my last day of work before my road trip I needed a wad of walking around cash because I didn't want the hassle of finding ATMS or paying stupid fees because I was too lazy to get cash before leaving so I think that triggered yelp friendly reminder, no it's been showing longer than that. It's weird to walk in and the place empty because it was not that long ago when banks were full of people and part of the social gathering/chore thing society did since the founding of banks. I will say that a forever customer service was discontinued in the last couple years so I joined a new bank to receive this service and I may say in time that I might transfer everything over, the branch manager is persistent about doing so.

Their drive-in ATM machines are great…read more The lanes are spacious for bigger vehicles, and the machine gives you options for the types of bills for withdrawals.