I always have a pleasant experience when I go to Summit. The staff is always friendly and helpful…read more I've never had a bad visit. I started banking because the location was right off highway 100 and they have multiple locations around town. I have a checking and savings here. I would highly recommend.

They are the worst company to deal with your business account. Do not work with them. They put…read moreSpanish first before American English. English is the primary language of a United States of America. The majority of time I call they do not have the correct answers for you. Their website is terrible. Their customer service is terrible. They have to pass you on and pass you on to different people all the time because they don't have the answers.

This is definitely one of the friendlier Chase banks around! The tellers are talkative and smile. I…read morepretty much always get greeted when entering and get told goodbye when exiting the bank. (Check out the free coffee & cookies, too!) This location is close to grocery shopping, department store shopping north on 76th and and a great new Indian place across the street. As a whole, I'm pretty happy with Chase. They have free checking, a simpler way to pay bills online, an app, decent credit card offers and what's very convenient is that they have a lot of branch locations and ATMs located inside most Walgreens stores. Way to go Chase bank!

Chase We have been…read morewith Chase Bank for 45 years and have most of our accounts there including checking, credit cards, our mortgage, and my retirement accounts. I have never been treated by ANYONE IN MY WHOLE LIFE like I was just treated today, 12/18/21. We went into the Franklin office for a simple transfer from my IRA to our checking account. The first officer could not open the required transaction forms on his computer so he asked his associate to help. This has already taken 15 to 20 minutes. As we went over to her cubicle, he put his coat on and left early. Coincidence? I think the whole thing went south we she asked me why I was asking for the withdrawal/ transfer. She didn't like my response which was because it's my money? She never explained that there are certain categories the form requires the request be assigned to. And the transaction went down hill from there. Next we were told that because it was a weekend, the transfer was not real time and would take place on Monday after she faxed the documents in. FAXED? In this day and age? Are you kidding me? FAXED!! So we were given the choice of waiting 10 minutes for a printed fax confirmation or we could go without it. About the time when I asked her if she could email the confirmation to us we were told no, and asked to leave her cubicle and eventually the building because she didn't appreciate our attitude. So, we left and I'll bet you anything, when we check on Monday, it will not have been done. Ms. DD you don't have the temperament to serve your customers in a competent or professional manner. Quite frankly, you would be better suited asking people if they want fries with their burgers. Maybe you could handle that! We will see if you transferred OUR money on Monday and then start looking for a new bank! Hopefully one that promotes competency and demands employees prioritize great customer service. This Chase branch has no concept of that!! They don't deserve your business!

Good service. Friendly staff. It seems as though this location is always striving to improve…read moreefficiency and customer service.

From the owner: For more than 55 years, Tri City has been a bank focused on the needs of its customers and…read morecommunities. Put simply, we succeed when you do. That's why we are dedicated to helping families fulfill their financial dreams and businesses grow. After all, we are Your Hometown Bank.

Just signed our steal of a deal re-finance with Equitable. Super friendly, excellent communicators,…read moregreat rates, very pleased. We worked with Linda and Cilieta, they both made it an enjoyable process. We had to sign in person, everything was covid clean, freshly wiped, proper mask wearing, and use of sanitizer. I'm not sure that we will need their services anytime soon, but would definitely use again!!! Thank you!

From the owner: Equitable is a full-service community bank but at its core, it is a mutual savings bank. Being a…read moremutual means that we are a non-stock financial institution. We are built on pledged deposits that enable us to lend at competitive rates. What does that mean for our customers and our community? As a mutual saving bank, we can concentrate on the long-term needs of the community and our customers without worrying about short-term returns and stockholder earnings. We are committed to the financial health of our customers and community. Being a mutual allows us to remain focused on our original goal - home ownership and wealth accumulations for our customers.