I have been using The Drain Co literally for decades, mostly for routine maintenance, but they can also handle bigger jobs. They do quality work, and while prices may not be cheap, they are fair. I've dealt with several technicians, some more than once. George in particular is a standout. I recently had an issue that was difficult to diagnose, and he handled it the same way I would have - looking beyond a clogged drain to actually diagnose the underlying problem and then fixing it. [[HIGHLIGHT]]He kept me posted every step of the way and was very clear what my options were - no upselling, just facts and a range of solutions.[[ENDHIGHLIGHT]] And super nice as well. [[HIGHLIGHT]]I've had equally good luck when scheduling and speaking with the office staff.[[ENDHIGHLIGHT]] Worth a call if you need a plumber. read more

They responded quickly and did an efficient, good job. [[HIGHLIGHT]]Easy to work with and kept in good communication.[[ENDHIGHLIGHT]]

I have been using The Drain Co for all my plumbing needs for years. They just came out and cleared a blocked toilet. On time, clean and priced right! read more

Gentleman came to snake out our toilet. He was right on time and did a very efficient job. [[HIGHLIGHT]]We have used The Drain Co. for many years now and will never switch.[[ENDHIGHLIGHT]] BTW their prices are what I consider to be very reasonable. read more

[[HIGHLIGHT]]Have been using this company for many years; they are wonderful.[[ENDHIGHLIGHT]] Service is not the cheapest in town, but you get what you pay for. Their plumbers are responsive, knowlegeable, and effective. Great company. read more

The best. Always on time, professional, and personable. Very reasonably priced. Helpful hacks are demonstrated. So glad we found them when we moved into the area in '16, and have used their services ever since. read more

Thank you for your explanation, Star. The fact remains your company charged $850 to replace a $5 part.

Last week George from the Drain Co. snaked my kitchen drain and replaced my garbage disposal. He was efficient in his installation and attentive to my needs. [[HIGHLIGHT]]Today, something seemed wrong with the disposal. George was back within an hour, and he explained the problem to me and how I could avoid it in the future.[[ENDHIGHLIGHT]] I really appreciate his kindness and professionalism. It speaks incredibly well for this company, and I highly recommend them. read more

Recently had a shower that was not draining. [[HIGHLIGHT]]Called and someone was able to come by within a couple of hours.[[ENDHIGHLIGHT]] They snaked the drain and got everything going very quickly and efficiently. read more

Reasonable prices. They never up charge. Excellent service and easy to schedule a service. Don't waste your time with the other rooter companies. read more

I've used the Drain Co a couple times for clogged drains and have had a great experience. Professional service and fair pricing. Will be using them again I'm sure! read more

Replaces my basement water heater. [[HIGHLIGHT]]Star is a wonderful owner.[[ENDHIGHLIGHT]] Her installers Anthony and Brian were extremely professional and good. I even got a Chamber discount. I highly recommend The Drain Co.! Aloha. Derek read more

I have used the Drain Co several times for clogged drains, and I have had great experience every time. On Tuesday my water Heater stopped working, and they were able to bring a new water heater in a few hours and install it in about five hours. AJ and Joel were quick and efficient. I highly recommend the Drain Co. read more

I wish I could give 10 Stars!!! The absolute best plumbers! Thank you Anthony and team!! They were referred by a longtime friend of mine and I could not be happier with the experience! They provide consistent updates about scheduling and timing and arrival. Professional, personable, organized. DocuSign for repairs, immediate invoice updates and paid confirmation receipt(s). FANTASTIC EXPERIENCE!!! SO THANKFUL!! read more

We had a leak in our shower faucet. We called Star with the drain co, and they took care of everything. They came out quickly where as other companies told us they couldn't come out for a few days. The plumbers that came over were honest, professional, and fixed the problem. Incredible service and work. Will absolutely use again. read more

WOW, fast and clean and right on time...my kitchen sink was clogged and Joel had it clear in no time. [[HIGHLIGHT]]Thank you for being on time and the great communication.[[ENDHIGHLIGHT]] Thanks Maiden Community for referring Drain Co. read more

Today we had a minor flood into our garage from the downstairs bathroom. George came quickly and was excellent! He explained everything to me, and made me feel so relived because it was not as catastrophic as I thought it would be. I would recommend George and Drain Co to anyone needing plumbing assistance. read more

Hands down Star is freaking amazing. I told her my issue and how I felt like I was getting jerked around by the other three companies who came to my house to fix my tub and toilet from overflowing. Star sent over the nicest most knowledgeable plumber by the name of J.C. and he resolved my issue and had us up and running in no time. J.C. also ran a camera to see how bad the pipes and everything really were, and they were cracked and didn't look good at all, but he also found where the tree roots were coming from so that was an excellent thing. Since my clean out happened to be in my bedroom J.C. was extra careful and did not mess up my carpet or anything like the last guys did. Thank you J.C. and Star you guys are my permanent plumbers now lol . read more

All around great experience with The Drain Co team! Second time using them and will continue to reach out to them as we need! Thank you for all of your help! read more

Predatory pricing, avoid. Look elsewhere, price verbally quoted way under final inflated bill.

Had to shut off the water for a leak. The Drain company was very responsive and fixed the problem quickly. I will have them back. Price was very reasonable and the work was quality. read more

Well it happen again. Clogged drain. Who do I call? The drain company, of course. Scheduled for fast service, arrived promptly. Friendly tech. I like to pay my bills promptly. It took 3 days to get my bill. All paid! Thanks again!! read more

George was awesome, service was prompt and fixed right away, and drain is unclogged! Yay!!! Thank you!

We had an incredible service from The Drain Co. and thanks to their repair man Andy. He was here virtually all day clearing our washing machine drain line and indeed, he ultimately succeeded. Thanks again Drain Co.! A.Sims read more

I just had Alonso come out and clear my drain in about 20 minutes of snaking. He was courteous, prompt, clean, and kind. I am so grateful for the excellent service. The charge was the best quote I received. Bravo!!!! read more

The owner contacted me and the situation was rectified. It's refreshing when responsibility is taken, and the customer is listened to and supported. Thank you Star. read more

The representative told me 2 weeks in April, it was never finished, plus the kept having me pay in advance before a invoice was even sent to me. They had me pay in FULL-before the job was done. They made promises of when and work the would be done... it's not done, my home is a mess inside and out. They left it in a Dangerous situation, where now I have to put Orange cones and caution as my home front and back is now at risk that someone could get hurt, and right now I would be responsible . They even put a drain pipe illegally on a property that is not mine. They left the inside unlivable, and caused me health problems. I live in my bedroom upstairs . It has been 3 months now! I've had to hire an attorney .. nothing of what was paid for was done. This is the worst company I have ever dealt with. read more

I have used The Drain Co. at least five or six times, both for drainage problems (some of them quite severe), and for normal plumbing jobs like faucet installation, et cetera. On every occasion, their technicians or plumbers have completed the jobs well, cleanly, and pleasantly, and without reoccurance of problems. Their pricing has been fair, and there have been no bait-and-switch tactics or other shenanigans typical of larger plumbing companies in this area. Many customers here will mention Star (the owner), who I have spoken with myself, and I really do believe she is trying to run her business with integrity - as some of her employess have stated to me as well. Your mileage may vary, but I will definitely be calling The Drain Co. again for more work (my house has never-ending plumbing needs), and each time I use them, I become increasingly confident that they are the right choice. read more

I felt compelled to update my review, as it's been 11 years since I first wrote about The Drain Co, and I have changed my opinion. They are actually SUPER AWESOME VERY MUCH A LOT. They continue to do right by us and I still can't say enough good things. I would show you a before and after pic of the mess of our clogged sink and then after they've fixed it, but you might be about to eat. Sufficed to say, they rock. read more

This Company and the plumber who came are excellent. Had a stopped drain ,and a few other issues. They fixed it,and advised me at no charge on the other things. Very safe and prompt ! Believe the yelp reviews, honest, conscientious and so affordable. They got my business. read more

I've used this plumbing company countless times for standard plumbing fixes and repairs (unclog shower drains, sink repairs etc.) and had them out the house most recently to fix a leaking toilet. The plumber was prompt and on time and came to the door with PPE (gloves and a mask) and made my wife feel very comfortable by explaining social distancing measures (she is a cancer survivor and sensitive to the COVID health protocols, especially with someone coming into the home). He quickly identified the seal that was broken and causing the issue and was able to repair it with the greatest of ease. He even replaced the handle when we tested the toilet out afterward and found it difficult to flush because the tension was off. And he also helped us unclog a sink in the front bathroom as well. All this for the quoted price which was EXTREMELY reasonable and in my estimation, very inexpensive. Have consistently received spectacular service and expertise, combined with an exceptional price, I'd recommend (and have recommended) this particular plumber to all of my friends and family. read more

The Drain Co has been my go-to plumbing company for years. I had been needing to do something about my mainline for a while but putting it off because I was apprehensive about all the excavation that would be needed for a replacement. Tony and his crew diagnosed the issue and explained that they could reline rather than dig and replace, which was a huge relief. It was still a big job over multiple days, but communication was stellar, everything was left in better shape than when it started and now I don't have to hold my breath every time I do laundry. I cannot recommend the Drain Co more highly. read more

We had an emergency leak in the house and called The Drain Co out to help us. They came out with great technology showing us exactly where the leak was and letting us know what needed to be done to fix it. Along the way we found more plumbing issues that The Drain Co was able to help us with as well. Everyone at the company is nice, responsive and knows exactly what they are talking about and doing. This was the best experience we have had with any plumbing company! It is nice to find a company that you not only trust but will continue use and recommend to everyone! read more

Great job. Quick quote in Yelp, followed by an easy to schedule appointment. The job was done professionally and quickly. Will be using again if needed. Thank you read more

I highly recommend the Drain Co! If you have any plumbing needs, absolutely call them. I had a broken pipe in my kitchen which needed to be replaced. You'll find that the office is great and they are extremely responsive and very easy to work with. The technicians were fantastic, did a great job, and were very nice. The pricing was reasonable for the work involved. The next time I need plumbing work done, I'm definitely going to call The DRAIN CO! read more

I have used The Drain Co a number of times. They have saved the day on quite a few occasions ( a few holidays). They have fixed indoor plumbing..kitchen, bathroom and outside pipes too. We haveslwaysbern pleasedwith their efficiency, pricing AND cleanliness!!! Thank you Thelma and your team! read more

Recently, we've had a major plumbing project that required a lot of work and a lot of manpower. Needless to say it has been very stressful. Joe from the Drain Co., who oversaw the project, walked us through every phase of the project, letting us know what to expect throughout and taking the time to answer our questions. He was easy to get in touch with and responsive by call or text. The team is finishing up after multiple days on this project so I can update this post when everything is complete. But overall, I recommend Drain Co. for projects big and small. read more

came out quickly for estimate. small leak kitchen sink. spotted 2 small leaks. sent estimate by email... astronomical price...declined by email.. they wanted to negotiate the price read more

I used The Drain Co. to address my plumbing issues. I used them once before, and again, they did not disappoint. Andy, the plumber, was punctual, friendly, knowledgeable, and professional. He fixed my running toilet, snaked out the main line, and unclogged my bathroom sink, all in a short period of time. Prices were reasonable, and quality of work excellent. I would highly recommend The Drain Co., and specifically Andy, for your future plumbing needs. Thank you so much! read more

I've been using The Drain Co for many many years. Some of the jobs I've used them for are Main line clean out, replaced pipes, installed toilet ,etc. They are very professional, reliable and their prices are good. read more