We had been looking for new front doors for sometime. We've been to other places and did not get great service but when we got to the door outlet, we were welcomed and helped right away. Josh gave us some options and they were exactly what we were looking for. The quality of their work is exceptional. We are very happy with our new doors. Our front doors are so much more welcoming than ever before. We will definitely use them again. read more

The Door Outlet - Windows Installation Near Me - Ventura, California

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We used the Door Outlet 30 years ago for a remodel and they were great to work with at that time. Fast forward to a few weeks ago when I stopped in to inquire about replacing our current custom windows with custom Anderson windows (not replacements). I had the measurements for 9 windows with me and asked the woman at the front desk for assistance. She was immediately annoyed that she had to get up from her desk to assist me. She informed me that they do not work with homeowners because they don't provide installation. I told her we have a contractor for the installation but that I wanted to see what windows were available. She was then dismissive and told me I could look around but would need to have our contractor contact them with the window measurements for a quote. No thanks, we will spend the 50K at another company who has excellent customer service and wants our business. read more

Recently when I decided to do some remodeling I visited The Door Outlet showroom. I was delighted to see Tina, the saleswoman who sold me replacement windows 13 years ago, working there. I needed a kitchen and front door and she offered me several options. I purchased my previous kitchen door at a big-box store. Tina provided a superior level of service and a better product compared to the big-box store. I recommended Tina to my friend who needed windows and doors for her entire house remodel. She was equally pleased with the personalized service, product and prices. read more

We have been using these guys for years. Josh, Ryan and Kenny are very knowledgeable and are able to fulfill orders in a timely manner. The showroom is accessible to show my clients the quality products they represent. The office staff are nice too! read more

I was still searching for closet doors when I went to this place. They showed me so many options and gave me brochures. Very friendly and very helpful. I will be back again to look at their front doors. They have a great selection. read more

I tried getting a quote but the first impression I got from the lady who answered the phone was bad, she didn't bother to be helpful, she asked me questions I didn't know about the 5 windows I wanted to replace for my condo, totally different phone experience from the previous place I called. read more

Considering the wait time, the couple of months went by pretty fast. And the fact that Josh got a company called T.M. Cobb to custom make my beautiful doors, it was totally worth the wait. Thanks Josh and the team there for a great experience. Oh and I can't forget the 2 patio sliding glass doors. 100% satisfied! read more

The Door Outlet - Windows Installation Near Me - Ventura, California

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Glen knows his stuff and makes sure that he orders the correct material. I had him fix the previous work of a door company that left the step overhanging & wobbly as well as the wrong style/size molding on my door frame. He fixed everything just right so now it matches my house! He will make sure what you think you are getting is actually what you are getting and installs it with up to code precision. I highly recommend! read more

Ryan and Josh Are the real deal... I have read all the other reviews and I can not believe any of the negative reviews... I have worked on. and off with this business for over 30 years... They are great !!! I install doors and windows for a living and they are absolutely on point when it comes to the overall knowledge of their product. I absolutely have no doubt the negative reviews are from people you could never make happy no matter how great of job was done.... you know the ones! read more

We recently had a discussion with Josh, a salesman at The Door Outlet, and picked out a front door and some hardware. Then we received a quote with changes we did not talk about in the store. The quote was missing information about a lower threshhold making it easier for a person on wheels to have a smoother entry. The zinc caming we had chosen was changed to a darker color without our being told. We could not figure out what the invoice was all about because Josh never called us back...so, the frustration level became high. Overall we felt this place has/had no concern for anyone "on wheels". On the phone today, Josh told my handicapped husband he did not want to do business with us. So, if you go there and this salesman says, "trust me," you need to know he is making decisions about what he wants, not what you want to buy. read more

They were not friendly on arrival to show room and on discussing what options they offer. They don't even help with installs and wouldnt even talk with me until I had measurements. Really bad service. Perhaps they think I couldnt afford it even though I have already spent 100k. Either way, no thank you to these folks...keep looking. read more

Several years ago We bought a sliding window patio door, and a front door when we remodeled. Spent over $5,000. Frankly, we've had issues with all of the products. We're on our second front door because the glass in the first door slipped down. It happened again to the second door and we're just living with it since the company couldn't fix it much. We've had numerous problems with the back patio door. It kept slipping off the track and now the locking mechanism is funky. Granted we put these products in years ago, but they should have lasted much better. The company was ok to work with but it looks like they sell many inferior products. We thought we bought quality stuff. The patio door was a Milgard French slider. Not sure what the front doors were. We probably won't use this company again read more

Were easy to work with, no pressure. Gave us prices for everything and we picked what was in our budget. Our house is 1958, so we replaced 2 sliders, 3 exterior doors and most of the windows. Choose Milgard (locally made) very nice windows...really beat the old junk we had. You pick the hardward, took a few days...guys were really clean and neat throughout the whole project. Did not mind our dog pestering them. Had them come back and do one additional window weeks later. Highly recommend. read more

The Door Outlet came and replaced three older windows in our bedroom today. Fast, professional and great looking work! The install is clean and they look like they were made for the house. read more

The Door Outlet - Three Milgard double-paned sliding Windows. Happy to have proper windows in this room. - Windows Installation Near Me - Ventura, California

You would expect a place that has been around for so many years would know what they are doing. Tina does not have a clue of how to interpret the contractor measurements and the owners don't care to make her mistakes right. After she told me I needed a special order which didn't sound right I went to Home Depot got the exact same door and no special order read more

Price, Price, and again BEST PRICES! I shouldn't write this because they might raise their prices. But I got mine so I don't care! knew the door I wanted. A back door with a window and screen. The common brand is sold by big box stores but not this model. I shopped all over Ventura and the price went from $700, down by the Wharf.....to $600 at another popular near-by door store...to $375 at the DOOR OUTLET. I commented later about their low price and the owner said...."We are happy with our profit, we don't need to take advantage..." They gave me recommendations for installers but I used my own guy. GREAT SERVICE, BEST PRICES read more

In searching for a new door, I was looking for a focal point for the room.....a statement! Tina at The Door Outlet was amazing in assisting us in choosing our new door.....which was actually a new wall since we chose a 10x8 french sliding door. And it looks amazing!!! The price was very reasonable for the product also. read more

The Door Outlet - 10x8 french sliding door by Anderson....looks amazing! (Not installed by them though) - Windows Installation Near Me - Ventura, California

Wow - these guys came in and installed .. perfectly flush, my new screen door in a matter of 2 hours. The doorjamb was awful to work with, old way too much paint but the installer (nicest guy ever) just persevered quietly and hung the door to perfection. We are sooooooo happy - thanks so much Door Outlet !!! read more

I'm a regular home owner. The sales people are very courteous. I bought some doors and hardware items there about a year ago and they remembered me by name. I've since come back several times for more doors and hardware products. They're very knowledgeable, professional and have great products at a great value. The service and prices are generally better than the Orange or Blue themed mass market retailers. read more

1st Class Operation Found Tina when we started our project, she is very knowledgeable and provided quality windows/doors at a fair price. I did shop around for the best price and found no major difference from the big box stores. In phase 1 our builders installed. The big win for these guys came in phase 2 when we ordered new replacement sliders and their installers did their thing. 1st class job - always cleaning up and truly cared about their work. read more

Really disappointed in The Door Outlet. Placed a big order for commercial hardware and found out once they were installed they did not meet code. I relied on The Door Outlet to be the expert in helping me choose the right hardware. Once I found out that the hardware did not meet code I asked the vendor if he would return the hardware and replace with new approved hardware and he said that he would not return it for me. He was unwilling to help me with the situation and feel that this was really unprofessional and lacked customer service. I will not be returning to The Door Outlet for any of my future needs. read more

The entire experience was as good as it gets. I needed a new front door. My 1st contact was as a walk-in to their showroom. Tina answered all my questions and got me several catalogs. When I was ready to make a choice. Josh came out and took all of the appropriate measurements. Once we agreed on the details of the job, all items were put in writing and delivered on time and at the quoted price. The installer (Ron ?) was a real pro. His attention to detail is greatly appreciated. read more

Wow! This is a top notch company - they go the extra mile and are careful, clean and detailed with their work. They have the best service! Have and will tell everyone I know - I will never use anyone else! Great prices, great service....can't say enough! :) read more

WONDERFUL job! From start to finish they did a great job. We had 17 windows replaced and Josh came in and provided me with great customer service. It took a month or so for me to finally get myself together to start the process but Josh was always patient and always responded to my emails. It only took two days to install the windows and their four man crew were all very professional. I would highly recommend this company. They are all very friendly and they make you feel comfortable. They left everything clean when they were completed. I would use them again!! read more