On March 30, 2023, my dog, Harley Quinn, a 2 1/2 year old Fluffy Corgi, was dropped off at Petco…read morefor grooming. I have had Harley Quinn groomed many times over the past 2 years at Dirty Paws, in Boise, however her groomer moved away suddenly and I was left with no other recourse other than to go to Petco, where they had an opening in several weeks. I was assured, before making the appointment, that Petco groomers had experience grooming a Fluffy Corgi. After a 3-hour session with the groomer, I picked up Harley Quinn and was told to pay for her grooming before I even had an opportunity to see her. After doing so, Harley Quinn was shown to me and I was so shocked by her appearance that I could not even say anything to the groomer. I realized, right away, that she was totally unqualified to groom a Fluffy Corgi and so I thought that she would not even understand why I was dissatisfied. I did not even drive her home, because I was so horrified with her appearance, so I realized that maybe I had time to go back to Dirty Paws to show them to her and see if there was anything that could be done for her. Also, Harley did not look happy as I am used to seeing her after being at the groomer. Jean Clock, a groomer for over 7 years at Dirty Paws, was familiar with Harley because she saw her come in many times for grooming. Jean Clock was startled at her appearance also, and remarked that she still had matting behind her ears and that she was still wet. Jean told me that it is not possible to finish the trimming and grooming until the dog was completely dry. She promised that she would take care of Harley the next day and give her a proper grooming. After she spent 2 hours at Dirty Paws, Jean Clock gave me the rundown of what Harley needed to finish her grooming. She said that Harley still had burrs in her fur near the skin and that her undercoat had not been removed, so the first thing she did was use a furminator on her. Then she gave her a good bath with conditioner and dried her fully before removing the matting behind her ears and her hind feet. She also said that Harley still had dirt between her toes and that her toenails were not trimmed. Finally, she trimmed Harley to make her beautiful, as I was so used to seeing her after a grooming session at Dirty Paws. When I picked up Harley after the rescue grooming, I had never seen her so happy. It was so obvious that she loved her experience at Dirty Paws as compared to her experience at Petco. Harley Quinn and Jean Clock are now best friends.

I am beyond disappointed. I have been a loyal customer for years. I moved, and now drive from North…read moreend ( where there is another self serve dog wash) just to go to the business I liked. NO MORE. Yesterday I arrived ( walked in the store) literally at 6:23, it turned 6:24 as I was told to leave because 6:20 is the cut off. It takes me roughly 25 minutes to wash me dog. I know they close at 7. IO was 3 minutes past the apparent non advertised 'cut off'. The whole place was empty, and yet the person working said no, I had to leave. I am never going back here. This is so rude no to advertise this and have such rigid rules. You lost my business.

Groomer showed up as scheduled and was extremely patient, thorough and kind to…read moreOur pup. He did a great job and we've already set our dog up for routine care moving forward , the business owner is very polite, knowledgeable and accommodating to the need of her clients.

My dog loves Renada. He pops right into the van, and I absolutely adore the bandanas that you guys…read moregive to each and every customer. His nails were perfect, and he smelled wonderful. Thank you for being my solid, go to pup groomer.

If you're looking for a groomer that listens and cares about your dog, David is the best…read more We have had several different groomers over the years and no one compares to David. We greatly appreciate him and our girls do too! Thank you David, you are the best.

I have been going here for 3 years and they seem to be great with my dog. I had one groomer that…read moreleft after 2 years, who I loved and have missed. I started going to Beth and she seemed to be OK but I scheduled an appointment with her 3 months in advanced. When I went to my appointment, she wasn't in town and no one in the salon would help me. Even though I booked the appointment 3 months in advance, I never received any notification that Beth wouldn't be in town, which I find very irresponsible. Unfortunately for me, the people that work there were not helpful because they stated they are all independent contractors so there was nothing they could do. All I got was "please write down you name and number and Beth will call you when she gets back into town". I would not recommend this place as I don't believe you can count on your groomer to actually be there for your appointment.

Went intoTop Dog today for a drop in nail trim with my Pug (who is never a fun trip) and my rescue…read moreshepherd. They stopped what they were doing and with sooo much care handled the trim with patience and kindness. They rock!! Highly recommend!!

Very nice And Friendly atmosphere Took Izzy there for a hair cut. Awesome job on her. She's a…read moreMaltipoo who I tried to groom her as were traveling from Illinois to Oregon They did a awesome job. Her tail looks perfect !!! The price was really cheap. Nails ears and all If your looking for a groomer and are in the Boise or Caldwell area be sure to check them out The blonde w/Short hair was Izzy's Groomer

Jay and Allison were wonderful. They did such a great job on my 4 goldendoodles. They were fast and…read moremade the process low stress for my dogs. I loved the convenience of them coming to me. Would highly recommend!

First, let me explain 4 vs 5 stars - it is pricey. Last place was $100 less. OK, so would did I…read moreswitch? Better treatment and better results. Dropping her off at the previous groomers, she'd have those sad puppy-dog eyes and a somewhat panicked behavior as I was leaving her. Not like leaving a child at kindergarten, but more like she knew she was gonna get hurt. When I'd pick her up she acted like she was making a jailbreak. She probably would have drug me out of the place if she could. That is not a joke - she would have. Last time after being home awhile, I discovered dried blood in the fur of her ears. She'd been more and more fearful with every grooming drop-off and suddenly I had evidence of why. That was what prompted me to look for another spot and the good reviews convinced me to give Groomingtails a try and we are very pleased with their treatment of our pup and their work. Here's something amazing I have to add: I don't know why but ever since her grooming, when it is rainy and I bring the pup in and I give her a quick dry with a bath towel SHE SMELLS FRESH WITH THE SCENT SHE HAD FROM LAST GROOMING! I am floored. She is about to have her next grooming and that still works weeks after her last grooming. THAT, is lasting results! And her teeth were pure-white when they were done! Now she wants to drink her coffee through a straw,... oh, wait, that's my wife that does that! Anyway, yeah, it cost more but she's treated gently and the job is done well and I don't feel like I am handing her over to be tortured! I just hope their prices don't go up anytime soon! Peace of mind, Baby!

Good tubs . Need more comfortable tether for dog to stay in tub . Not sure why they don't come up…read morewith a check out system to keep behind counter so then you have to return it . This could all be a great plus for dog's experience . The chain is too short and uncomfortable for my dogs neck . Otherwise good experience for self wash .

Eli loved it, but was a wee bit weary getting in the tub…read more They have warm showers but the soap is mixed with cold water and the dryers blew cold air. Eli didn't seem to mind. Is definitely go back.

We have two big old English sheepdogs who are not the easiest breed to work with whatsoever because…read moreof their crazy coats that get matted very easily. We have been taking them for I want to say almost 4 years. They always get them in quickly and get the job done. Grateful they take care of our dogs even though it's probably a pain in the butt and not an easy job!! :)

I brought Hank, our newest edition to our family, to dog on beautiful today for a haircut and…read moresurprisingly it only took less than one hour. I was able to stay local and take my son to the park while hank was being trimmed and having a full spa experience by the two women that were in the shop. I really appreciate how they took the time to really pay attention to what I needed done for Hank and wanted for him to look like after his haircut. I will be bringing him back here again Puppy haircuts! I have posted before and afters below for reference!

Such a wonderful groomer! Many thanks! If you need a groomer, this gal knows her stuff inside and…read moreout! Without a doubt we will continue to use Oh my dog!

First time using oh my mobile dog grooming. She did a…read morefantastic job was on time and very nice. She cut her just like I asked. Will be a forever customer for my dog Mia. Thank you!